6400 Hawthorn Road, Sheboygan, WI 53083
For more information about senior living options: (844) 490-3973
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Vista Care is a wonderful agency for clients. The local area director, Erin Krause, is highly regarded. Vista Care prioritizes values and ethics, with honesty, integrity, and accountability at its core. Colleagues at Vista Care share in successes and support each other through setbacks. Vista Care values feelings through active listening and open communication, supporting clients in difficult situations. They celebrate successes and incorporate fun, such as summer picnics and holiday events. The agency is available to providers, clients, and families at any time. Respite care is available to host-home providers and clients. Vista Care offers nurturing professional development to keep providers connected and up to date. They are flexible and responsive to family needs. Vista Care stays up to date with Medicare/Medicaid rules and recertifies clients as needed. The transition to Vista Care for a shared living arrangement is fast and easy with outstanding staff support.
The management doesn't care about staff or residents. The house is never cleaned and stocked properly. Vista Care is a complete joke; they underpay their employees and take advantage of them. The supervisors are undertrained and unprofessional, with a huge amount of favoritism. A staff member threatened to choke a relative of a resident, and nothing was done. The regional and area directors party with their employees, which is unprofessional and raises concerns about care. Leads walk over staff and staff are not treated equally; it's set up to ruin them. A home has been closed down due to poor management. One reviewer warned not to let any family join Vista Care. Another reviewer stated not to waste time with the company.Vista Care emerges in these accounts as a large organization with a mission-driven core, where many describe a team of hardworking, compassionate professionals who genuinely strive to support both the people they serve and the families around them. Several reviewers highlight standout leaders like Erin Krause, the local area director, who is described as "beyond wonderful," and Kelley Potenziani, who is praised for going above and beyond. Across many voices, the company is associated with a strong set of values - honesty, integrity, accountability - and with a culture that prioritizes open, transparent communication. There is a sense that, when things go well, Vista Care creates a collaborative atmosphere where successes are celebrated, feedback is welcomed, and families feel informed and respected. The agency is repeatedly noted for fostering a connected, supportive environment in which providers, clients, and guardians can access help without formal appointments, and where resources such as respite care, professional development, and flexible arrangements are available to meet evolving needs.
On an operational level, many praise the way Vista Care handles core responsibilities. Reviewers speak highly of consistent and timely communication when questions or concerns arise, and of professionalism backed by documented resources that reassure families that issues are addressed in line with state guidelines. The agency is lauded for personal support - staff who take the time to ensure providers understand their job descriptions and who help them execute their roles successfully. The sense of teamwork is strong in these accounts, framed as a "top-down" unity that builds trust across the organization. A well-regarded feature is the deep knowledge Vista Care brings to individual clients, enabling staff to problem-solve more effectively. The ability to stay current with Medicare and Medicaid rules, along with a proactive approach to re-certifications, is cited as a relief for families who otherwise would bear those administrative burdens.
The experiences of families who transitioned to Vista Care or became part of its shared living network are consistently positive. Transitions are described as fast, smooth, and well-supported, with staff ready to assist at every step. The shared living pathway is portrayed as particularly accessible and user-friendly, with many reviewers expressing confidence in the staff and the process. The organization is viewed as a place with strong values and a sense of warmth - an environment where people feel cared for and where holidays and community activities are celebrated together. The positive testimonials frequently emphasize the network's flexibility when family needs shift, underscoring a reliable presence that families can turn to in difficult times.
However, the picture is not uniform. A number of reviewers raise serious concerns about management practices and day-to-day realities in host homes. Specific complaints include environments where meals and housekeeping are neglected, and where communication gaps between staff and leadership leave families feeling unsupported. Some accounts describe underpayment and a perception that staff are not treated fairly, with comments about favoritism and unprofessional conduct by supervisors. There are even sharper accusations about leadership behavior, including scenes of staff socializing with employees outside of work and concerns that such conduct undermines the quality of care being provided. One reviewer claims a regional director's conduct at social events damaged trust in the organization, while another points to a worker's alleged unprofessionalism and the ongoing presence of that worker despite problematic behavior.
Several reviewers recount far more alarming allegations. A caregiver describes an incident in which a staff member threatened to choke a relative, with the claim that no action was taken in response. Other accounts speak of a culture where limits of accountability are unclear, and where some reviewers feel the system is structured in a way that can suppress voices of concern or normalize poor treatment of clients. These statements contribute to a strong sense of caution: while Vista Care can be a source of support and professional growth for many, there are significant experiences that raise questions about safety, supervision, and the consistency of care across different hosts and regions. In a few voices, families explicitly advise against placing loved ones in Vista Care or even question whether the organization is the right fit for anyone at all.
Interwoven with the criticisms are still more testimonials that celebrate the organization's potential and its positive impact. A number of readers express genuine affection for the company, praising the friendly environment and the dedication of the staff to the individuals they serve. Some describe a deep sense of trust in the caregivers and in the broader team, noting that many people feel "like family" when working with Vista Care. These affirmations emphasize the importance of the human connection - the daily kindness, the willingness to listen, and the sincere desire to support clients' well-being. Yet even among these warm endorsements, there can be an undercurrent of concern about how those strengths are realized in practice across different locations and teams.
Taken together, the collection of experiences presents a nuanced portrait of Vista Care. For many families and providers, the organization represents a meaningful partnership built on strong values, responsive communication, and opportunities for professional growth and flexible arrangements. For others, concerns about management practices, accountability, and the on-the-ground realities in some host homes signal areas where improvements are needed. The strongest recurring themes point to a dual reality: Vista Care can deliver compassionate care, clear policy guidance, and accessible support in many contexts, while at times it falls short in administrative execution, staff treatment, and supervision in ways that significantly affect both residents and caregivers. For anyone considering Vista Care, these varied perspectives suggest a careful, case-by-case evaluation - carefully reviewing local leadership, host home practices, and the specific supports available in their area - to determine whether the organization's strengths align with the needs and expectations of their family.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Vista Care Hawthorn Road Adult Family Home in Sheboygan, WI is a welcoming assisted living community that offers a comfortable and supportive environment for seniors. Our beautifully furnished home provides residents with a cozy and homelike atmosphere.
Our amenities include a spacious dining room where residents can enjoy nutritious and delicious meals prepared by our skilled staff. We understand the importance of maintaining independence, which is why our dedicated caregivers provide assistance with activities of daily living, such as bathing, dressing, and transfers.
At Vista Care Hawthorn Road Adult Family Home, we prioritize the health and well-being of our residents. Our caregivers coordinate with healthcare providers to ensure that each resident receives personalized care. We also offer medication management to ensure that medications are taken correctly.
We take special care in catering to individual dietary needs and restrictions, offering diabetes diets and accommodating special dietary requirements. Additionally, we provide transportation arrangements for medical appointments to ease any burdens on our residents or their families.
Residents at Vista Care Hawthorn Road Adult Family Home can enjoy planned daily activities to engage both their minds and bodies. For those who wish to venture out, there are several cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals located nearby.
At Vista Care Hawthorn Road Adult Family Home in Sheboygan, WI, we strive to create a safe and nurturing environment where seniors can thrive. We invite you to visit us and experience the warm community we have built for our residents.
Vista Care Hawthorn Road Adult Family Home is located at 6400 Hawthorn Road, Sheboygan, WI 53083 in Sheboygan County, Wisconsin
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