6400 Hawthorn Road, Sheboygan, WI 53083
For more information about senior living options: (844) 490-3973
Vista Care is a wonderful agency composed of hardworking, kind individuals who are highly recommended. The leadership, including Erin Krause and Kelley Potenziani, is described as wonderful and goes above and beyond. Vista Care prioritizes values and ethics, with honesty, integrity, and accountability at its core. Colleagues at Vista Care share in successes and help with setbacks, showing strong teamwork. They value and acknowledge feelings through active listening, open communication, and support in difficult times, celebrating successes. The atmosphere at Vista Care fosters innovation and imaginative approaches to care. They maintain transparent, frequent, clear communication with clients, host home providers, and families. They incorporate fun and celebrations like summer picnics and holidays. The agency is connected and available to providers, clients, and family/guardians at any time. Respite care is available to host home providers and clients. They provide nurturing professional development to keep providers connected and up to date. They are flexible and responsive to family needs, always there.
Some reviewers claim there is never food in the house, that management doesn't care about staff or residents, doesn't communicate about issues, and the house is never cleaned or stocked properly. One reviewer would not even place their enemy at Vista Care. A reviewer calls the company a complete joke, alleging employees are underpaid and exploited, with undertrained, unprofessional supervisors and widespread favoritism. A staff member allegedly threatened a resident with a chokehold, and that staff member remained employed. Another reviewer describes severe mistreatment, saying leads walk over staff, staff aren't treated with common sense or equality, and they would not place a family there. A reviewer states they would not recommend these group homes and cautions against letting staff care for family members. A reviewer claims it is the worst they've seen in 18 years of healthcare.Vista Care Hawthorn Road Adult Family Home in Sheboygan is best suited for families seeking a home-like, host-home style living option backed by a dedicated agency with a values-first culture. This community works best for residents who benefit from a tightly connected support network, clear lines of communication among the client, guardians, and providers, and an environment that prizes ethics, transparency, and ongoing professional development. The model thrives when families want an agency-led framework that coordinates care, compliance, and respite services while preserving a sense of family involvement and daily engagement.
At the same time, alternatives should be on the radar for families who cannot tolerate variability in staffing, maintenance gaps, or inconsistent oversight. Several reviews flag concerns about management communication, house cleanliness, and supply issues, and a subset describe perceived neglect of residents or staff by leadership. If safety, predictability, and a consistently clean, well-supplied living space are nonnegotiables, exploring other options may be prudent. This is especially true for those who require strict, demonstrable accountability and a track record of steady, professional conduct across all host homes.
The strongest positives revolve around the agency's values and the quality of relationships it fosters. A culture centered on honesty, integrity, accountability, open and frequent communication, and a genuinely supportive team offers meaningful advantages for families navigating complex care needs. The ability to tap into respite care, professional development for caregivers, and a flexible stance when family circumstances shift all contribute to a durable, collaborative care experience. When these elements are operating well, they can noticeably offset the inherent challenges of running shared living environments, particularly for residents who respond well to engaged, communicative care.
Yet the negative feedback is substantial and cannot be dismissed. Criticism ranges from management's lack of responsiveness and failure to communicate issues promptly to concerns about cleanliness, meal planning, and care continuity. Several accounts describe underpaid staff, favoritism, and unprofessional supervision, with some extreme anecdotes about staff conduct and facility closures. While some reviewers praise specific leaders and their hands-on approach, others question the culture at scale and fear that problematic incidents may reflect broader governance gaps. This tension between strong advocacy from some families and deep distrust from others offers a clear signal: outcomes appear highly contingent on the particular home and the people delivering care.
When evaluating Vista Care Hawthorn Road, prospective families should verify governance and frontline leadership practices, inspect each host home personally, and seek straight answers about incident handling, staff training, and scheduling. Inquire how pay and hiring decisions are monitored, what accountability mechanisms exist for adverse events, and how feedback is escalated and resolved. Ask for opportunities to meet the caregiving team, request a sample day, and review references from other families who have lived with the program long enough to gauge consistency. If possible, arrange a short trial period to observe cleanliness, meal provision, and daily routines before committing.
The bottom line is practical: Vista Care Hawthorn Road can deliver a truly caring, community-oriented experience for residents when governance is strong, communication is transparent, and the host homes maintain cleanliness and safety. It is a compelling option for families who value a mission-driven culture, adaptable scheduling, and an engaged agency that treats providers and guardians as partners. However, the decision should hinge on a disciplined due diligence process that probes staffing stability, incident response, and the condition of the individual homes. If those elements align, this community offers a viable, even advantageous pathway to supported living; if they do not, alternatives with steadier day-to-day consistency warrant serious consideration.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Vista Care Hawthorn Road Adult Family Home in Sheboygan, WI is a welcoming assisted living community that offers a comfortable and supportive environment for seniors. Our beautifully furnished home provides residents with a cozy and homelike atmosphere.
Our amenities include a spacious dining room where residents can enjoy nutritious and delicious meals prepared by our skilled staff. We understand the importance of maintaining independence, which is why our dedicated caregivers provide assistance with activities of daily living, such as bathing, dressing, and transfers.
At Vista Care Hawthorn Road Adult Family Home, we prioritize the health and well-being of our residents. Our caregivers coordinate with healthcare providers to ensure that each resident receives personalized care. We also offer medication management to ensure that medications are taken correctly.
We take special care in catering to individual dietary needs and restrictions, offering diabetes diets and accommodating special dietary requirements. Additionally, we provide transportation arrangements for medical appointments to ease any burdens on our residents or their families.
Residents at Vista Care Hawthorn Road Adult Family Home can enjoy planned daily activities to engage both their minds and bodies. For those who wish to venture out, there are several cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals located nearby.
At Vista Care Hawthorn Road Adult Family Home in Sheboygan, WI, we strive to create a safe and nurturing environment where seniors can thrive. We invite you to visit us and experience the warm community we have built for our residents.
Vista Care Hawthorn Road Adult Family Home is located at 6400 Hawthorn Road, Sheboygan, WI 53083 in Sheboygan County, Wisconsin
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