1342 North 49Th Street, Sheboygan, WI 53081
For more information about senior living options: (844) 490-3973
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Vista Care has hard-working, kind staff. The agency is wonderful and its leaders go above and beyond. Vista Care prioritizes values and ethics, including honesty, integrity, and accountability. The organization fosters open communication, active listening, and support, and celebrates successes. There is an atmosphere of innovation and imaginative problem-solving. Communication with clients, host home providers, and families is transparent and frequent. They incorporate fun and meaningful events like picnics and holidays. Vista Care is flexible and accessible, with available respite care and ongoing professional development. They stay current with Medicare/Medicaid rules and support recertifications. The organization is highly recommended for loved ones.
Management doesn't care about their staff or residents. Management doesn't communicate with staff when issues arise. The house is never cleaned and stocked properly. The company is described as a joke and underpays employees, taking advantage of them. Supervisors are undertrained and unprofessional. There is a huge amount of favoritism. A staff member threatened a resident's relative, and no action was taken; the staff member remained employed. Leads can walk all over the staff and treatment isn't equal.Vista Care elicits a wide range of experiences from families, clients, and providers. On one end of the spectrum, the agency is described as a devoted, values-driven organization with leaders and staff who genuinely care about the people they serve. On the other end, there are reports of serious management and operational gaps that have left some families frustrated or alarmed. Taken together, the collection of reviews paints a complex picture: a mission-driven agency that can deliver compassionate, professional care for many, but that struggles with accountability, communication, and consistency in certain settings.
Several reviewers consistently praise the leadership and core values of Vista Care. They highlight Erin Krause, the local area director, as "beyond wonderful" after twelve years of acquaintance, and they acknowledge Kelley Potenziani for going above and beyond. Across multiple comments, reviewers say Vista Care places a high priority on ethics, honesty, integrity, and accountability. They describe a culture focused on open communication, active listening, and celebrating successes as a team. The atmosphere is repeatedly portrayed as innovative and imaginative, encouraging new ways of doing things based on lived experiences. The agency is commended for being transparent with clients, host home providers, and families, maintaining frequent and clear communication, and incorporating fun and community events like summer picnics and holiday celebrations. The sense of being connected to all stakeholders - providers, clients, and families - appears to be a central strength, with an emphasis on being available without requiring formal appointments and on supporting respite care for host home providers and clients. Professional development is touted as a feature that keeps providers current, while flexibility is cited as a hallmark of the agency's responsiveness to family needs. Reviewers also note Vista Care's diligence in staying up to date with Medicare and Medicaid rules, reducing the regulatory burden for families and guardians.
In addition to cultural and leadership strengths, several testimonials focus on the practical, day-to-day benefits of Vista Care. Families report smooth transitions when switching to Vista Care for shared living arrangements, with processes described as fast and supportive. The organization is praised for its sense of teamwork, from the top down, which fosters trust among team members. Reviewers credit Vista Care with knowing their client well and using that knowledge to solve problems effectively. They describe a stable, supportive environment where care coordinators and providers feel backed by the agency, and where the collaboration between the client, host family, and guardians is well-integrated. The persistence of client-centered care is underscored by comments about the agency's ability to help ensure clients' needs are understood and met, and by the sentiment that Vista Care's expertise is consistently available when needed.
There are, however, a significant number of reviews that push in the opposite direction. Some families report a troubling lack of basic supports within the home - issues like no food in the house, poor cleaning and stocking, and management that seems disconnected from the day-to-day realities faced by residents and staff. A number of comments assert that management lacks care for both staff and residents, and that communication when problems arise is deficient. One reviewer, for example, describes a situation with "no food in the house," inadequate housekeeping, and a perception that management does not listen or respond. Others echo concerns about insufficient oversight, unprofessional supervisory behavior, and alleged favoritism within the leadership structure. These claims raise serious questions for families considering Vista Care, particularly around safety, housekeeping standards, and the consistency of supervisory support.
The most pointed criticisms include allegations of underpayment and staff favoritism, as well as reports of unprofessional conduct by supervisors. Several reviewers claim that employees are not treated fairly or adequately compensated, and that some supervisors are poorly trained. Disturbing anecdotes surface as well: a staff member allegedly threatening a relative of a resident with physical harm, and a claim that no action was taken in response. One commenter recounts witnessing a serious incident involving a staff member and a resident and portrays the organizational response as insufficient. Accusations that regional and area directors socialize with employees outside of work and in settings that could compromise professional boundaries are also cited by some reviewers. There are even broader allegations about the company's management contributing to the closing of homes, which a few reviewers interpret as evidence of systemic problems.
Taken together, the reviews reveal a nuanced landscape. Vista Care is clearly capable of delivering compassionate, values-driven care in many contexts, supported by strong leadership, professional development, and a collaborative, family-centered approach. Yet there are credible and repeated concerns about management accountability, staff support, pay, communication, safety, and the handling of adverse incidents. For families evaluating Vista Care, these reviews suggest a twofold path: acknowledge the potential strengths - clear values, strong client-provider relationships, and responsive, person-centered care - while also conducting due diligence on the specifics of the local team, supervision, and the operations of the particular home or program in question.
If you are considering Vista Care for a loved one, it may be prudent to ask pointed questions about the areas where concerns have been raised. Inquire about how the agency ensures staff training and fair compensation, how supervision is structured and monitored, and what protocols exist for addressing complaints or safety incidents. Request references from current and past families, and seek clarity on how the agency handles housekeeping standards, food safety, and overall living conditions in host homes. Transparency about staff turnover, disciplinary actions, and the process for closing or transitioning homes can also help families make an informed decision. Ultimately, Vista Care appears to be an organization with a meaningful mission and dedicated people, but the experiences of individual families can vary widely depending on local leadership, staff stability, and the specific care setting.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Vista Care North 49th Street - AFH is a welcoming assisted living community located in the charming city of Sheboygan, WI. Our community offers a wide range of amenities and care services to ensure that our residents can enjoy a comfortable and fulfilling lifestyle.
For dining, we have a spacious and inviting dining room where residents can gather to enjoy delicious and nutritious meals prepared by our dedicated staff. Our fully furnished accommodations provide a cozy and home-like atmosphere for our residents.
The outdoor space at Vista Care North 49th Street - AFH includes a beautiful garden where residents can relax and appreciate the natural surroundings. Housekeeping services are provided to ensure that our residents' living spaces are always clean and tidy.
We understand that moving can be stressful, which is why we offer move-in coordination services to assist our residents in the transition process. Our community also provides telephone and Wi-Fi/high-speed internet access for easy communication with loved ones.
When it comes to care services, we offer assistance with activities of daily living such as bathing, dressing, and transfers. We coordinate with health care providers to ensure that all medical needs are met. Our staff is trained in diabetes management, including specialized diets if needed. Medication management is also available to ensure that medications are taken properly.
Transportation arrangements are made for medical appointments, providing convenience for our residents. Additionally, there are several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals located nearby for easy access to various amenities and services.
At Vista Care North 49th Street - AFH, we believe in promoting an active lifestyle for our residents. Scheduled daily activities catered to their interests are organized to encourage engagement and socialization within the community.
Come experience the warmth and care that Vista Care North 49th Street - AFH has to offer in Sheboygan, WI.
Vista Care North 49Th Street - AFH is located at 1342 North 49Th Street, Sheboygan, WI 53081 in Sheboygan County, Wisconsin
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