211 South Cudd Avenue, River Falls, WI 54022
For more information about senior living options: (844) 490-3973
All clients being served are extremely happy& loved! The co-workers will do ANYTHING to help you out ?
The staff bring their children to work every day, running around and bothering family. The reviewer saw bruises on their family and wonders how that happened. The reviewer is disappointed by the business and its lack of professionalism. The staff are very rude and seem to be on their phones more than helping. The situation definitely needs to be looked into.A closer look at the two client voices reveals a striking split in experience, one that paints a complex picture of the business and how it feels to those who walk through its doors. On one hand, there is a strongly negative account that questions professionalism, safety, and basic courtesy. On the other hand, a separate perspective insists that everyone who comes for service leaves with a sense of happiness and being well cared for. The juxtaposition creates a conversation about what customer experience really means in practice and how it can vary so dramatically from one encounter to the next.
The harsh critique centers on a chain of concerns that the reviewer found deeply troubling. They describe staff who "bring their children to work everyday running around and bothering family," a situation that the writer says disrupts the environment and creates an uncomfortable atmosphere for accompanying family members. This is not just about personal annoyance; the reviewer frames it as a matter of propriety and professionalism, implying that a service setting should be orderly and focused on clients rather than personal distractions. The language suggests a perception that the workplace culture is lax to the point of affecting clients and their families.
A particularly alarming element of the negative review is an observation of a bruise on the reviewer's family, paired with questions about how it happened. The exact circumstances aren't spelled out, but the implication is that there was a safety or handling issue during the visit that left a mark on a loved one. The reviewer emphasizes that this incident "definitely needs to be looked into," signaling a call for accountability and a deeper investigation into what went wrong. Along with physical harm, there is a broader complaint about the staff's demeanor: "very rude and seem to be on their phone more than helping." Taken together, these points express a sense of neglect and disengagement that undermines trust in the service being provided.
In their account, the reviewer not only describes specific missteps but frames them as a pattern rather than an isolated incident. The sense of disappointment is tied to broader expectations of professionalism and attentiveness in a service setting, expectations that, in their view, were not met. The call for scrutiny carries a weighty undertone: if there are safety or courtesy gaps, they deserve formal attention so that corrective action can be taken and future clients are not put at risk or left feeling undervalued.
Against this stark critique, another voice presents a luminous, almost opposite portrait. The statement that "All clients being served are extremely happy& loved!" carries a confident claim of universal satisfaction among those receiving service. The emphasis here is on warmth, acceptance, and a welcoming atmosphere, painting a scene in which clients are at the center and treated with genuine care. The accompanying sentiment that "The co-workers will do ANYTHING to help you out" reinforces the idea of a highly accommodating and responsive team. The use of the emoji "?" adds a tangible sense of cheer and enthusiasm, signaling a positive, upbeat work environment and a customer-facing culture that prioritizes willingness to go the extra mile.
This positive perspective stresses effectiveness, solidarity, and a commitment to customer support that stands in contrast to the negative reviewer's experience. It suggests that, at least for some clients and some interactions, the staff are attentive, capable, and eager to assist, creating a sense of reassurance and loyalty among those served. The contrast is striking: while one account questions basic professionalism and safety, the other celebrates a culture of care and responsiveness. The discrepancy invites readers to consider how individual experiences can diverge within the same organization.
Taken together, these accounts raise important questions about consistency and culture within the business. How can one encounter be framed as a serious safety and professionalism concern, while another is described as exemplary service with staff going to great lengths to assist? The answer may lie in variations across shifts, different teams, or simply the variability inherent in any service environment. Regardless, the juxtaposition highlights the need for clear standards, ongoing training, and rigorous supervision to ensure that positive, client-centered practices are the norm rather than the exception.
For prospective clients or stakeholders, the dual narratives offer a cautionary yet hopeful picture. There is a clear invitation to look beyond a single encounter and seek out current policies around staff conduct, safety protocols, and how the company handles complaints or incidents. At the same time, the enthusiastic account provides a counterpoint - proof that when things go well, the experience can be genuinely uplifting, with clients feeling cared for and staff ready to take extra steps to assist. Balancing these perspectives may come down to asking direct questions, observing interactions, and giving attention to how the organization addresses concerns when they arise.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Rem Wisconsin III Cudd in River Falls, WI is the perfect assisted living community for seniors seeking a peaceful and comfortable lifestyle. Our community offers a variety of amenities and care services to ensure that our residents receive the support they need while maintaining their independence.
Our dining room provides a welcoming environment for residents to enjoy delicious meals that cater to their special dietary restrictions. Our fully furnished apartments create a cozy and homelike atmosphere, allowing residents to feel comfortable and settled. In addition, our housekeeping services ensure that each apartment is kept clean and tidy.
We understand the importance of staying connected, which is why we offer Wi-Fi/high-speed internet access throughout our community. Residents can easily keep in touch with loved ones or browse the internet at their leisure. For those who enjoy spending time outdoors, our community features a beautiful garden and outdoor space where residents can relax and soak up the fresh air.
At Rem Wisconsin III Cudd, our caring staff provides assistance with activities of daily living such as bathing, dressing, transfers, and medication management. We also coordinate with healthcare providers to ensure that all of our residents' medical needs are met. Furthermore, we understand the significance of maintaining a healthy lifestyle, so we offer specific diet plans for diabetes as well as meal preparation services.
Transportation is made convenient with our transportation arrangement service to medical appointments or doctors' appointments. Additionally, we provide scheduled daily activities to encourage socialization and engagement among residents.
Located in River Falls, WI, our community is surrounded by various amenities including 3 parks nearby for outdoor recreation opportunities. There are also 2 pharmacies nearby for easy access to medications and 4 physicians nearby for any medical needs that may arise. Residents will find plenty of dining options with 14 restaurants nearby and have the convenience of a place of worship just a short distance away.
At Rem Wisconsin III Cudd in River Falls, WI, we strive to create an inclusive and supportive environment where residents can enjoy their golden years to the fullest.
Rem Wisconsin III Cudd is located at 211 South Cudd Avenue, River Falls, WI 54022 in St. Croix County, Wisconsin
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