Milestone Senior Living Rhinelander

Pros

• The staff at Milestone Senior Living - Rhinelander is described as wonderful, caring, and friendly, delivering exceptional support to residents and their families.
• Residents enjoy a great variety of activities available, including tasting parties, bingo, card games, and movie nights.
• The community features beautiful grounds with a wooded area and a lovely garden of flowers that enhance the living environment.
• The facilities are well-kept and provide spacious accommodations that are easy for residents with limited sight to navigate.
• Residents appreciate the quality of food served in the dining room and have access to various amenities, including exercise programs and recreational activities organized by a dedicated activities director.
• Families feel confident in the care provided to their loved ones, expressing gratitude for the staff's responsiveness to questions or concerns.
• Overall impressions highlight Milestone as a nice community that offers a welcoming atmosphere for potential new residents.

Cons

• The room in the memory care section was old and poorly maintained, causing distress for the resident and her husband.
• There have been issues with outdated care plans that are not being implemented for residents.
• There has been a lack of administrative presence, leaving families without contact when they have questions about their loved ones' care.
• The activities offered have been inconsistent, and there is no regular shower schedule for residents.
• There have been reports of poor communication regarding staff changes and concerns about resident care.
• Some areas of the facility reportedly had an unpleasant urine smell, indicating cleanliness issues.
• Staff members were often difficult to find due to understaffing, leading to inadequate support for residents.

Review

Milestone Senior Living in Rhinelander has garnered a mix of positive and negative reviews, providing a multifaceted view of the community. Many families describe the staff as caring, friendly, and responsive. Residents’ experiences reveal that the personnel are not only knowledgeable but also go above and beyond to ensure comfort and care for their loved ones. Testimonials highlight how staff members engage with residents, providing emotional support that is particularly beneficial for individuals with conditions like dementia. One reviewer expressed gratitude for the assistance offered during difficult times, noting how the staff worked diligently to keep residents safe amid challenges such as the COVID-19 pandemic.

The physical environment at Milestone Senior Living has received favorable comments as well. The accommodations are described as spacious and well-kept, with a variety of activities available to engage residents who choose to participate. Reviews mention an inviting landscaped area featuring wooded grounds and flower gardens, contributing to a peaceful atmosphere that residents can enjoy during outdoor activities or while relaxing on their own. The interior design of rooms has been positively highlighted, with reports indicating they are decorated nicely and maintained in good condition; many have noted the presence of carpeted floors and modern furnishings.

Activities play an essential role in life at Milestone Senior Living, with offerings ranging from bingo and card games to movie nights and exercise programs led by dedicated activity directors. Special events also form part of communal life—one resident shared about a recent drive-through event honoring staff members where families could wave to their loved ones from cars outside. This emphasis on social engagement helps foster connections among residents while ensuring that they remain active participants in their community.

While many experiences at Milestone have been positive, there have been notable exceptions that paint a more critical picture of service quality within certain areas of care. Some families reported incidents involving inadequate room conditions upon check-in—such as old furniture and worn bedding—which left them feeling distressed about their loved one's living arrangements. Additionally, several voices raised concerns over outdated care plans failing to meet individual needs effectively or inconsistencies in administered services like personal hygiene routines.

Criticism surrounding management practices was another significant point raised across some reviews; lack of consistency among staff due to high turnover rates contributed to feelings of uncertainty concerning residents' care. Families expressed frustration over communication lapses regarding changes in care protocols—a situation exacerbated by perceived understaffing issues within the facility. Instances were cited where administrators were notably absent during crucial periods when family members sought support or clarity about their loved one’s condition.

Overall, Milestone Senior Living offers both commendable attributes alongside areas needing improvement based on user experiences articulated in these reviews. Positive remarks focus on goodwill from staff members who strive toward creating an uplifting environment for residents while fostering meaningful interactions amidst daily routines. Nevertheless, concerns about maintenance standards and administrative presence suggest potential systemic flaws impact overall resident satisfaction—highlighting opportunities for Milestone Senior Living's leadership team to enhance not only its operation but also communicate effectively with families seeking transparency regarding care processes for their loved ones moving forward.

In conclusion, while many residents find comfort in this community's nurturing spirit bolstered through engaged personnel, it is vital for potential families considering Milestone Senior Living be aware of both its strengths and challenges so they may make informed decisions regarding placement options tailored specifically toward ensuring adequate eldercare solutions suitable for various needs encountered therein.

This part of Rhinelander, Wisconsin offers a convenient location with easy access to healthcare services such as Aspirus Cardiology, Ministry Medical Group, and Ascension St Marys Hospital. There are also pharmacies like Stoxen Professional Pharmacy and various dining options including Al Gen Dinner Club and El Tapatio Mexican Restaurant within close proximity. Residents can enjoy recreational activities at Sarocka Field and Pioneer Park, while also having access to transportation services like Budget Truck Rental and U-Haul. The area is home to several places of worship such as Saint Joseph Parish and Faith Baptist Church for spiritual fulfillment. Overall, this neighborhood provides a mix of essential amenities and recreational opportunities suitable for senior living.

Physicians

• Aspirus Cardiology - Rhinelander (0.1 miles)
• Ministry Medical Group (0.2 miles)
• Ascension St Marys Hos (0.2 miles)
• Urology Specialists-Wisconsin (0.2 miles)
• Kern Jennifer Urology Specialists Wisconsin (0.2 miles)
• Ministry Healthcare (0.2 miles)
• Priority Medical Partners (1.6 miles)

Hospitals

• Saint Marys Hospital (0.2 miles)
• Saint Marys Hospital (2.1 miles)

Pharmacies

• Stoxen Professional Pharmacy (0.2 miles)
• Walgreens (0.5 miles)
• Walmart Pharmacy (0.7 miles)
• The Apothecary (2 miles)
• Home Town Pharmacy (2 miles)
• Trig's (2.1 miles)
• Home Town Pharmacy (19.5 miles)

Restaurants

• Al Gen Dinner Club (0.4 miles)
• El Tapatio Mexican Restaurant (0.5 miles)
• Hardee's (0.5 miles)
• Wayne's Place (0.6 miles)
• Subway (0.6 miles)
• Taco John's (0.6 miles)
• Oriental Kitchen (0.7 miles)

Cafes

• A'la Mode (0.6 miles)
• Northern Coffee Haus (1.7 miles)
• Tula's Cafe (2.1 miles)

Places of Worship

• Rhinelander Apostolic Fellowship (0.6 miles)
• Jehovah's Witnesses (0.9 miles)
• Saint Joseph Parish (1.8 miles)
• Pre School Nativity of Our Lord School (1.8 miles)
• St Augustine's Episcopal Church (1.9 miles)
• Faith Baptist Church (2 miles)
• Seventh Day Adventists Community Service Center (2 miles)

Theaters

• Rouman Cinema (1.1 miles)

Transportation

• Budget Truck Rental (1.4 miles)
• U-Haul Neighborhood Dealer (1.5 miles)
• U-Haul (2 miles)
• Rapid Cab Company (2.1 miles)
• Alamo (3.8 miles)
• Air Direct Airlines (4.4 miles)
• Rhinelander–Oneida County Airport (RHI) (4.7 miles)

Parks

• Sarocka Field (1.6 miles)
• Pioneer Park (1.8 miles)
• Almon Recreation Area (4 miles)
• Squaw Point (18.9 miles)