Country Terrace Rhinelander
Save1450 West Phillips Street, Rhinelander, WI 54501
For more information about senior living options: (844) 490-3973
At Country Terrace Rhinelander, the monthly costs for accommodations offer a compelling value compared to both Oneida County and the broader state of Wisconsin. For a semi-private room, residents can expect to pay $2,445, significantly lower than the county average of $3,556 and the state average of $3,977. Similarly, those seeking a private room will find that Country Terrace's rate of $2,905 is also advantageous, as it stands in stark contrast to Oneida County's average of $4,080 and Wisconsin's statewide figure of $4,339. These competitive pricing structures not only reflect the commitment of Country Terrace Rhinelander to provide quality care but also affirm its position as an economically viable option for families seeking long-term care solutions.
| Floor plans | Country Terrace Rhinelander | Oneida County | Wisconsin |
|---|---|---|---|
| Semi-Private | $2,445 | $3,556 | $3,977 |
| Private | $2,905 | $4,080 | $4,339 |
A troubling account emerges from a facility that many would hope to be a place of dependable care. The writer describes a scene of chaos and dissatisfaction, painting a picture of a setting that feels chaotic and poorly managed. At the heart of the critique is a staff member named Desiree, who is portrayed as a recurring source of trouble rather than a dependable member of the care team. The core complaint is stark: Desiree is accused of mistreating the residents and of not providing them with the things they need to thrive. This isn't a one-off gripe about a minor inconvenience; the writer frames it as a persistent pattern that undermines the basic expectations of care and respect that residents deserve.
The allegations about Desiree go beyond neglect to include outright mistreatment. The writer asserts that she not only mistreats the residents but also fails to supply them with essential needs. This combination of neglect and irritable, harsh behavior is presented as a troubling mismatch for a setting where patience, attentiveness, and consistent care are supposed to be the norm. The description of these interactions suggests a climate where residents may be subjected to dismissive or unsympathetic treatment, and where their basic needs are not reliably met, contributing to a sense of insecurity and distress among those who rely on the staff.
Adding to the concern is the claim that Desiree extends her behavior beyond residents to affect other workers as well. According to the writer, she is "very rude and mean" not only toward the residents but also toward colleagues. This dual targeting - of residents and coworkers - paints a picture of a difficult workplace dynamic, one that could strain teamwork, hinder proper communication, and degrade the overall quality of care. When a single staff member is described as rude and hostile toward both those receiving care and those providing it, the potential for systemic problems within the facility grows, raising questions about supervision, training, and accountability.
The critique also takes aim at the hiring and oversight processes that brought Desiree into the role. The author questions how someone who, in their view, cannot even take care of her own kids could be hired for a job in this setting. While this is a personal judgment about Desiree's background, it is used to argue that there may be deeper, systemic failures in screening, hiring, and monitoring employees who interact with vulnerable residents. The implication is that criteria or checks intended to protect residents may not be sufficiently rigorous, allowing a problematic staff member to remain in a position of influence and authority.
There is a clear signal of intent behind the critique: if urgent action is not taken, the writer promises to escalate the matter by filing a complaint with corporate. The threat of formal action underscores the seriousness with which the writer views the situation. It indicates a belief that internal remedies have failed or will fail to address the harm described, and it signals a push toward higher-level review and intervention. This escalation plan reflects a sense of urgency and a desire for remedial measures that protect residents and hold staff accountable.
The emotional core of the message is a plea on behalf of the residents who inhabit the facility. The writer emphasizes that those residents deserve better treatment and a higher standard of care. The language used - describing Desiree as "cruel" and the overall environment as a "MESS" - conveys a deep frustration and moral concern. The appeal is not merely for procedural corrections but for a fundamental improvement in how residents are treated, how staff behave, and how accountability is enforced to ensure a safer, more respectful living environment for those in care.
Taken together, the account presents a stark portrait of dissatisfaction with the current state of care and workplace conduct. It centers on the claim that a particular staff member's mistreatment and rude behavior undermine the wellbeing of residents and the functioning of the team. The writer's call for action - up to escalating the complaint to corporate - reflects a belief that stronger oversight, training, and accountability are needed. At its core, the message is a plea for protection of vulnerable residents and a demand that the facility live up to the standard of care that families trust it to provide.
Country Terrace Rhinelander in Rhinelander, WI is an assisted living community that specializes in memory care. Our residents enjoy a variety of amenities and care services to ensure their comfort and well-being.
Our fully furnished facility features a dining room where delicious meals are prepared and served, taking into consideration any special dietary restrictions. Housekeeping services keep our community clean and organized, while move-in coordination ensures a smooth transition for new residents. Outdoor spaces allow for fresh air and relaxation, and Wi-Fi/high-speed internet keeps our residents connected with loved ones.
Our dedicated staff provides assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure our residents receive the medical attention they need. With a dementia waiver, we are equipped to support those with memory impairments, while also providing specialized memory care programming for enhanced cognitive stimulation.
For those requiring specific dietary considerations or meal plans due to conditions such as diabetes, we offer a diabetes diet option. Our mental wellness program focuses on promoting emotional well-being among our residents.
Transportation arrangement for medical purposes is available, ensuring that residents can attend necessary appointments. Additionally, we provide transportation to doctors' appointments.
We understand the importance of maintaining an active lifestyle and social engagement. That's why we offer scheduled daily activities to keep our residents entertained and involved in the community. They'll have plenty of options both within our close vicinity and in the wider area surrounding us - 3 cafes nearby provide opportunities for socializing outside of the community setting, 3 parks nearby offer beautiful outdoor spaces for recreation and leisurely strolls, 6 pharmacies ensure easy access to medications, and 14 physicians provide convenient healthcare options within reach. In addition, 27 restaurants cater to varied tastes when it comes to dining out or enjoying takeout meals.
We are conveniently located near various means of transportation including 8 different transportation options nearby- making it easy for our residents to explore the area or visit loved ones. Additionally, 10 places of worship and 1 theater nearby offer opportunities for spiritual enrichment and cultural experiences. We ensure the safety and well-being of our residents by being in close proximity to 2 hospitals for any emergency medical needs that may arise.
At Country Terrace Rhinelander, we are dedicated to providing exceptional care and support for individuals with memory impairments. Our community offers a range of amenities and services to enhance the quality of life for all our residents.
At Country Terrace Rhinelander, the monthly costs for accommodations offer a compelling value compared to both Oneida County and the broader state of Wisconsin. For a semi-private room, residents can expect to pay $2,445, significantly lower than the county average of $3,556 and the state average of $3,977. Similarly, those seeking a private room will find that Country Terrace's rate of $2,905 is also advantageous, as it stands in stark contrast to Oneida County's average of $4,080 and Wisconsin's statewide figure of $4,339. These competitive pricing structures not only reflect the commitment of Country Terrace Rhinelander to provide quality care but also affirm its position as an economically viable option for families seeking long-term care solutions.
Country Terrace Rhinelander is located at 1450 West Phillips Street, Rhinelander, WI 54501 in Oneida County, Wisconsin
The features offered by Country Terrace Rhinelander are specifically designed to enhance the quality of life for residents with dementia or Alzheimer's disease, addressing both their physical and emotional needs. Assistance with dressing and bathing ensures that residents maintain personal hygiene and dignity while reducing frustration associated with these tasks. Medication management is crucial to ensure adherence to treatment plans, minimizing medication errors that can exacerbate cognitive decline. Meal preparation and service cater to nutritional needs, which are vital for overall health, while transportation arrangements facilitate access to medical appointments, allowing for continuous care management. Coordination with healthcare providers ensures a tailored approach to each resident's unique medical history, enhancing safety and well-being. Activities of daily living assistance helps residents engage in routine tasks, fostering independence where possible. The 24-hour supervision provides necessary security and immediate response to any incidents or changes in condition. Furthermore, specialized memory care programming and mental wellness initiatives address cognitive challenges through stimulating activities that promote engagement and connection, while the dementia waiver accommodates individual care requirements, ensuring a comprehensive support system tailored to each resident's stage of cognitive impairment.
Country Terrace Rhinelander on seniors.fyi includes 7 photos including images showing interior, living room, windows, decor, wall art, outdoor, television, office, and more.
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