Open Arms Assisted Living II
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5422 Westmore Drive, Racine, WI 53406
For more information about senior living options: (844) 490-3973
Open Arms is a great place. The caregivers are awesome. The staff are very professional. Open Arms Assisted Living has been the best among several facilities. The administrative team, especially Annah, is helpful and welcoming. The house manager Glorious is outstanding with excellent work ethic. Glorious is patient and loving. Marquita is an excellent manager who gets things done. The home is friendly, clean, and welcoming. The staff are caring and compassionate. Open Arms is by far the best Assisted Living in the market; committed to excellence.
This place is terrible. Everybody in there needs to be fired. A staff member punched him in the face and put him in a choke hold. The staff is very poorly trained. They are full of empty promises that never happen. This place is an absolute joke and needs to be investigated.Open Arms Assisted Living clearly leaves a strong impression on many families and residents. Across numerous comments, the place is described as a welcoming, caring environment where enrichment, socialization, and comprehensive care are readily available. Several families highlight how much their loved ones enjoy the experience there - raving about the opportunities for activity, the warm atmosphere, and the dedication of the staff. One reviewer described the setting as a place their grandfather loved, noting the abundance of enrichment and socialization opportunities created by attentive, capable caregivers. Others echoed this sentiment, saying they don't normally write reviews but felt compelled to acknowledge the high level of care and professionalism they observed during discussions about placement for a family member.
A recurring theme in the praise centers on the leadership and administrative team. Multiple reviewers singled out specific managers and coordinators who made a strong, positive impression. Dai-Cheri Rashada, referred to as a terrific manager who is consistently responsive to both residents and families, appears repeatedly as a stabilizing presence in the home. Annah, highlighted for helping families feel comfortable and welcomed, is another name that shows up with appreciation for the guidance and warmth she provides. The backbone of many positive experiences seems to be this approachable, professional leadership, which reviewers credit with creating trust and smooth transitions for new residents.
Within the open-arms community, residents and their families often mention the staff in glowing terms. Phrases like "amazing staff," "very professional," and "care is excellent, kind, and compassionate" appear frequently. Reviewers speak about the staff taking excellent care of the people they serve, and about how the team goes above and beyond to keep residents happy and comfortable. The care team is described as patient, loving, and genuinely invested in the well-being of those in their care. The personal touch is often highlighted, with references to staff who bring smiles, laughter, and reassurance to daily routines, even on tougher days.
The experiences aren't limited to the management and caregiving teams. Several reviewers who work at Open Arms speak highly of the place as a workplace, noting it to be a great environment to be part of for years. Comments such as "Great place to work," "my manager is awesome," and "the company is well" reflect a sense of pride among staff and an appreciation for leadership that supports both employees and residents. People describe a culture of care that is reinforced by managers like Marquita and Glorious, who are praised for getting things done promptly and maintaining a respectful, supportive atmosphere in the house. The affection for Glorious as a house manager and the emphasis on her kindness, patience, and work ethic show up repeatedly, painting a picture of a team-centered culture where experienced managers help keep operations smoothly aligned with residents' needs.
Yet, the picture is not uniformly positive. A smaller but very vocal portion of the commentary voices serious concerns. One review describes Open Arms as "terrible," with allegations that staff mistreated a family member who could not walk, including accusations that a staff member punched someone in the face and that a choke hold was involved. Another reviewer warned potential families to avoid the facilities, citing broken promises, declines in health due to inattention, and a claimed lack of basic hygiene, including showering and dental care. The same narrative references interactions with law enforcement in relation to alleged troubling behavior, and questions the efficacy of any "behavior plans" offered. In addition to these dramatic claims, there are comments suggesting that some staff may be poorly trained or inadequately prepared to handle medical or behavioral needs, which contrasts with the many positive anecdotes about highly capable caregivers.
There are also voices that call for caution and continued oversight, highlighting a mixed spectrum of experiences. Some reviews acknowledge wonderful visits, clean and welcoming environments, and caregivers who truly seem to care deeply about residents. Others point to inconsistent training and management responses, indicating that not every experience aligns with the high marks given by many families. A few reviewers even describe frustration with staff behavior that they felt was unprofessional in public settings, implying a need for ongoing accountability and stronger behavioral expectations. Taken together, these perspectives suggest that, while many families find Open Arms Assisted Living to be an excellent place for their loved ones, there are notable concerns that potential residents and their families should carefully investigate during visits and conversations with leadership.
Overall, Open Arms Assisted Living appears to be a community defined by care, connection, and capable leadership for many of its residents and their families. The overwhelmingly positive testimonials emphasize a home-like environment where staff are dedicated, compassionate, and professional, and where residents have meaningful opportunities to engage and thrive. At the same time, the more critical reviews underscore the importance of vigilance, consistent training, and robust oversight to ensure that every resident experiences the same level of care and respect. For anyone considering this community, the takeaway is clear: spend time visiting, speak directly with managers like Da Cherri, Annah, Glorious, and Marquita, listen to both success stories and cautionary experiences, and observe firsthand how staff interact with residents to determine if Open Arms aligns with your loved one's needs and your family's expectations.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
General Mitchell International (16 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Open Arms Assisted Living II is a welcoming and comfortable assisted living community located in Racine, WI. Our goal is to provide a safe and supportive environment for seniors to thrive and enjoy their golden years.
Our community offers a range of amenities designed to enhance the quality of life for our residents. A spacious dining room provides a pleasant setting for meals where residents can enjoy delicious food prepared by our skilled culinary team. Each living space is fully furnished, offering a cozy and warm atmosphere that feels just like home. Our beautifully landscaped garden provides a serene outdoor space where residents can relax and soak in the fresh air.
We understand the importance of maintaining a clean and organized living environment, which is why we provide housekeeping services to ensure that each resident's living space is tidy and comfortable. Additionally, our move-in coordination service makes the transition into our community seamless and stress-free.
Residents at Open Arms Assisted Living II have access to various care services aimed at providing assistance with daily activities. Our trained staff members are available to assist with bathing, dressing, transfers, and medication management. We also coordinate closely with health care providers to ensure that each resident's specific needs are met. For those with diabetes or special dietary restrictions, we offer diabetes diet management and special dietary options.
Transportation is an important aspect of senior living, which is why we arrange transportation services for medical appointments as well as regular visits to doctors' offices.
Our community encourages an active lifestyle through a variety of scheduled daily activities. Residents can participate in social events, exercise classes, crafts, games, and more. In addition, there are numerous amenities nearby including cafes, parks, pharmacies, restaurants, theaters, and hospitals.
At Open Arms Assisted Living II in Racine, WI, we strive to create a warm and caring environment where seniors can feel valued and live their lives to the fullest.
This part of Racine, Wisconsin, offers a variety of amenities and services that cater to senior living needs. With several physicians, including dermatologists and pediatricians, nearby hospitals such as Wheaton Franciscan Healthcare - All Saints, pharmacies like Walmart Pharmacy and Walgreens, and mental health services within a few miles radius, seniors can easily access healthcare facilities. Additionally, there are restaurants like Taco Bell and Chick-Fil-A for dining options as well as cafes such as Wilson's Coffee & Tea for socializing. Parks like Racine Quarry Park provide opportunities for outdoor activities, while theaters like Renaissance Cinema offer entertainment options. Places of worship like Lakeside Lutheran Church and Holy Rosary Parish are also available for spiritual fulfillment. Overall, this neighborhood is well-equipped to meet the needs of seniors looking for a vibrant community with convenient access to essential services.
Open Arms Assisted Living II is located at 5422 Westmore Drive, Racine, WI 53406 in Racine County, Wisconsin
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