3744 Douglas Avenue, Racine, WI 53402
For more information about senior living options: (844) 490-3973
They are very helpful to the community. They assist low-income individuals and the elderly with food boxes and rent assistance. They provide a monthly food box for seniors. They explain how to use coupons and where to access benefits. The staff are friendly, knowledgeable, respectful, and the facility is well kept. They offer food pantry, housing assistance, rent assistance, and emergency rental assistance. They are a thoughtful nonprofit organization helping people in the area. Mitchell is very helpful. They give out energy-efficient light bulbs and offer practical advice. They help people sign up quickly for the holiday basket. They are a great place with many programs and resources. They provide excellent customer service.
The staff are rude and frequently on their phones. The front desk, especially Jessica, is rude, unprofessional, and disrespectful to Black customers. They do not answer phone calls or return messages. Customer service is poor, with long wait times and assistance arriving too late. After applying for help there is little to no communication—no letters or calls, only voicemail. There are accusations of fraud and mismanagement involving the agency. In Racine, residents feel treated poorly, with staff described as rude, nasty, and lazy, and they often don’t answer the phone or inform citizens about accounts. Some reviewers were sent there by mistake, which they found not cool.Community Pathways Victory House I in Racine is best suited for low-income seniors who need practical, no-nonsense help, food security, housing support, rent relief, and connections to a broader web of community services. It is not a luxury option or a place that promises seamless customer service from front to back. Instead, it functions as a resource hub that can stabilize tight budgets and keep seniors housed and fed, provided families are willing to navigate a system that sometimes moves through programs more than people.
The strongest elements are concrete, action-oriented programs. A robust food pantry and senior-focused food supports help reduce daily living costs, and housing assistance, along with emergency rental aid, addresses the most acute financial pressures. The not-for-profit mission is palpable in the willingness of staff to guide applicants through multiple steps and programs, with several accounts pointing to helpful workers who explain how to use coupons, access farmers market funds, and receive energy-efficient resources. The staff’s competence in coordinating benefits matters when every dollar saved can mean the difference between staying in a home and facing displacement.
Yet notable flaws temper the overall value. Front-desk interactions can be inconsistent, and a few reviewers describe staff as rude or brusque, which chips away at trust at a moment when vulnerable clients most need encouragement. Phone accessibility is uneven, lines can go unanswered, and follow-up can be delayed, making the process feel slow and impersonal. Some services are only available during limited hours, such as certain rental assistance windows; a perception of poor communication and delayed responses repeats across multiple experiences, creating needless friction for those already managing stressful circumstances.
Those pros still offset many cons for families prioritizing tangible assistance over polish. The program breadth, food security, financial aid, housing help, and direct support for seniors, provides a practical lifeline that can prevent crises and keep households intact. The nonprofit framework often translates into more flexible eligibility guidance and a willingness to help beyond the basics, which matters when resources are tight. Still, the experience hinges on navigating uneven service delivery; the relief gained through timely benefits can be substantial, but the path to those benefits is sometimes rocky and demanding.
Families should explicitly consider alternatives if consistent, courteous service and reliable phone access are non-negotiable. For those who expect a seamless front-desk experience or a fully staffed, on-site medical or assisted-living environment, other options may offer smoother daily interactions and fewer friction points. In Racine, it is prudent to pair engagement with Victory House I’s programs with additional advocacy or case-management support to ensure requests do not stall and that benefits arrive in good time.
In the end, Victory House I stands as a practical, impact-driven resource for seniors who qualify and can persist through occasional administrative rough edges. The breadth of programs and the nonprofit ethos can translate into meaningful, real-world stability, food, housing, and overall affordability, when approached with persistence. Pros who deliver help in moments of need, especially for those with limited incomes, often outweigh the negatives of inconsistent customer service and communication gaps. The recommended approach is to visit with a plan: observe how staff interact, confirm service hours, and secure a designated point of contact who can shepherd the process. If those conditions align, this community represents a solid, if imperfect, lifeline; if not, it is sensible to explore alternatives that promise steadier communication and more consistently respectful treatment.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
General Mitchell International (13 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Community Pathways Victory House I is an exceptional assisted living community located in Racine, WI. Our community offers a wide range of amenities and care services to ensure that our residents are comfortable, happy, and well-cared for.
Our spacious dining room provides a welcoming space for residents to enjoy delicious meals prepared by our experienced staff. The community is fully furnished, providing a cozy and home-like environment for our residents. Our beautiful garden and outdoor space offer opportunities for relaxation and enjoying the fresh air.
We understand the importance of maintaining a clean and organized living space, which is why we offer housekeeping services to all of our residents. Our move-in coordination services make the transition into our community as seamless as possible.
With telephone and Wi-Fi/high-speed internet access available throughout the community, staying connected with loved ones or pursuing personal interests online is always convenient.
At Community Pathways Victory House I, we prioritize the well-being and health of our residents. Our dedicated caregivers provide assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure that each resident receives the appropriate medical attention.
For those with diabetes or special dietary needs, we offer specialized meal preparation and service options. Medication management services are provided to ensure medication schedules are followed accurately.
Transportation arrangements are available for medical appointments as well as transportation to doctors' appointments when needed.
Residents can look forward to engaging in scheduled daily activities designed to promote socialization, mental stimulation, physical fitness, and overall enjoyment within the community.
Our prime location boasts several nearby amenities that add convenience to our residents' lives. There are cafes, parks, pharmacies, physicians' offices, restaurants, and hospitals nearby for easy access whenever necessary.
At Community Pathways Victory House I in Racine, WI we aim to create a warm and vibrant community where each resident feels supported and valued.
Community Pathways Victory House I is located at 3744 Douglas Avenue, Racine, WI 53402 in Racine County, Wisconsin
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