226 North Spring Street, Port Washington, WI 53074
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The management is never adequately staffed. The management refuses to come in and work when staff doesn't show up. She tells the working employee to "deal with it." She leaves male staff working alone with residents who require male assistance. She implies residents will have to sit and wait or accept a make?assist. She cares only about herself, not about the safety of employees or residents.In this setting, the most persistent issue described is a chronic lack of staffing that seems to be treated as an accepted norm rather than a problem that needs urgent attention. The reviewer makes it clear from the start that the facility is "never adequately staffed," implying that shifts routinely go uncovered or undercovered and that the consequences of this under-staffing ripple through every aspect of daily operations. There is a sense that management has normalized this shortage as part of the job, rather than addressing it with concrete solutions, which frames the entire experience as one of ongoing strain rather than occasional difficulty.
The critique then zeroes in on management's response to staff absences. Rather than stepping in to fill a gap when a coworker fails to show up, the person in charge is described as refusing to come in herself and telling the remaining workers to "deal with it." The language is stark and unambiguous: the leadership is portrayed as abdicating responsibility during critical moments, leaving the burden on the shoulders of the employees who are already stretched thin. This portrayal suggests a leadership culture that excuses itself from direct action and relies on the few who are present to shoulder a disproportionate share of the workload, regardless of the strain it causes.
A troubling scenario highlighted by the reviewer involves male staff members who are left to work alone with residents who require "no male assist." In other words, there is a period when certain residents must be assisted by male staff, but no male staff are available. The reviewer notes that the manager or supervisor leaves these male caregivers to manage without immediate help or backup, effectively forcing them into a precarious situation where the residents may not receive timely or appropriate support. The insistence on continuing without backup, paired with a directive that the resident "will just have to sit" until help arrives, paints a portrait of a system that prioritizes policy or expedience over the practical safety needs of those in care.
The quoted directive to "deal with it" and to accept whatever makeshift assistance is available intensifies the sense of urgency and risk. It's not merely about inconvenience; it's about the real possibility that residents will be left waiting or inadequately supported, simply because there isn't enough staff on hand and no one is willing to intervene to correct the staffing shortfall. The language used conveys a calm acceptance of substandard conditions, as if delays and improvised arrangements are an acceptable price to pay for a shift that isn't fully staffed. The phrase "make assist" appears to evoke the idea of doing the best that can be done with insufficient resources, underscoring a culture where resourcefulness is demanded at the expense of reliability and safety.
Beyond the mechanics of staffing and duty assignments, the reviewer is explicit about a broader moral judgment: the person in charge does not appear to care about the people involved - neither the employees nor the residents. The final line of the passage - suggesting that the manager cares only about herself - frames the entire critique as a critique of character and priority as much as of policy. It's a claim that leadership decisions are driven by self-interest or personal convenience rather than by a commitment to workers' safety, residents' welfare, or professional standards. The result, in this reading, is a work environment where safety and well-being are secondary considerations to the manager's own needs or schedule.
The accumulated impact of such practices, as described, goes beyond disgruntlement or occasional frustration. When staffing is routinely inadequate and leadership abdicates during shortages, the day-to-day experience for staff becomes one of heightened risk and moral strain. Employees may feel compelled to exit or reduce their workload to protect themselves and the residents, leading to a cycle of turnover that further undermines care quality. Residents, particularly those requiring specific male assistance or close supervision, face delays, potential neglect, and an atmosphere of uncertainty about when, or if, they will receive the attention they need. The review implies that safety protocols exist in theory, but their implementation falters in practice because of leadership's approach to staffing crises.
In sum, the account presents a bleak portrait of staffing and management dynamics in a care setting. It portrays a consistent pattern of under-staffing, leadership that refuses to step in during shortages, and directives that push workers to improvise under pressure with little to no backup. The emotional and safety toll on both employees and residents is highlighted through concrete examples and pointed judgments about who the manager prioritizes. Taken together, the narrative urges a reexamination of staffing policies, accountability, and leadership commitments to ensure that safety, rather than self-preservation or expediency, becomes the controlling priority in every shift.
8 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Good Hope Manor is an assisted living community located in Port Washington, Wisconsin. Our community offers board and care home services, providing a comfortable and supportive environment for our residents.
Our fully furnished accommodations are designed to create a warm and inviting atmosphere. Residents can enjoy the beautiful outdoor space and garden, perfect for relaxing or socializing with other residents. Our dedicated staff provides housekeeping services, ensuring that our community is always clean and well-maintained.
We understand the importance of staying connected, which is why we offer Wi-Fi/high-speed internet access throughout our community. Residents can easily connect with friends and family or browse the web at their convenience. In addition, we provide telephone services for residents to stay in touch with loved ones.
At Good Hope Manor, we prioritize the well-being of our residents by offering a range of care services. Our trained staff assists residents with activities of daily living, including bathing, dressing, and transfers. We also coordinate with health care providers to ensure that each resident's medical needs are met.
Dietary needs are also taken into consideration at Good Hope Manor. We offer diabetes diets and meal preparation services to accommodate special dietary restrictions. Residents can enjoy delicious meals served in our dining room, where they can have their dietary preferences catered to.
For transportation needs related to medical appointments or general errands, our staff is available to arrange transportation arrangements. Our goal is to make sure that residents have access to the necessary healthcare facilities and amenities nearby.
In terms of activities, we provide scheduled daily activities to keep residents engaged and entertained. Nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters,and hospitals offer even more options for entertainment and convenience.
At Good Hope Manor in Port Washington, WI, our priority is creating a safe and enriching environment for all residents. We strive to provide excellent care services while promoting independence and maintaining a high standard of living for each individual resident.
Good Hope Manor Milwaukee Port Of Hope is located at 226 North Spring Street, Port Washington, WI 53074 in Ozaukee County, Wisconsin
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