226 North Spring Street, Port Washington, WI 53074
For more information about senior living options: (844) 490-3973
The staff demonstrates dedication to resident well-being despite staffing challenges. The organization is seeking to improve staffing to ensure timely care for residents. Frontline workers show resilience and professionalism under difficult conditions. There is an emphasis on resident safety when adequate resources are available. Management is encouraged to provide leadership and support to the team.
The manager is never adequately staffed and refuses to come in when staff doesn't show up. She leaves male staff working alone with residents, offering no male assist. She tells employees that residents will have to sit until someone comes in or they must "deal with it." She prioritizes her own interests over the safety of employees and residents. The leadership shows a clear lack of concern for staff safety and resident safety.Good Hope Manor Milwaukee Port Of Hope in Port Washington is a community that may hold appeal for seniors who want a quieter, mid-sized setting near the Milwaukee area and who can function with very light daily care needs. The clearest takeaway from current feedback is that this is best suited for residents who require minimal hands-on assistance and for families that are prepared to stay engaged in ongoing oversight. When operations slip, however, the gaps become hard to ignore. A five-star rating exists, but it comes with little context, while the dominant voices raise serious questions about staffing reliability and the depth of on-site leadership.
Those considering alternatives should start by excluding this option for anyone who needs regular, reliable help. Residents who rely on consistent assistance with mobility, daily hygiene, medication management, or fall prevention should look elsewhere. The most compelling reason to explore other communities is the reported pattern of staffing instability and a management approach that appears disengaged during shortages. Families should prioritize facilities with transparent, predictable coverage, visible on-site leadership, and robust plans to protect resident safety at all hours.
The potential upside of Good Hope Manor could be meaningful if several core conditions are met. If staffing were consistently available and if management actively directed shifts and filled gaps, the environment could offer dependable supervision, timely assistance, and stronger resident-staff relationships. In a best-case scenario, reliable coverage would translate into fewer unattended moments, swifter response times, and a culture of accountability that reassures families. Without those conditions, the benefits of any favorable features in the building - layout, proximity to family, or the ambiance - tend to be outweighed by risk.
The most consequential warnings come directly from the daily operations described in the reviews. Reported incidents portray management as unwilling to step in when shifts are short, with male staff left to supervise male residents in constrained situations. Phrases like "make assist" and the directive that residents may have to wait "until someone decides to come into work" signal a failure of duty-of-care. Such dynamics put residents at risk of discomfort, neglect, and avoidable safety concerns, and they place a heavy burden on frontline workers who must compensate for leadership gaps. These patterns, if unaddressed, undermine trust and raise legitimate concerns for families evaluating long-term safety.
To make a prudent decision, families should press for concrete information before any commitment. Ask for the current shift coverage schedule and a clear on-site administrator presence during peak hours. Request documented response-time targets for call bells and a written plan for covering vacancies, including cross-training and back-up staff. Inquire about staff-to-resident ratios by shift, how male and female staff coverage is ensured, and how incident reports are tracked and reviewed. Seek a tour that includes observing care delivery during a shift change, with specific questions about how residents with higher needs are supervised. Demand references from recent families with residents who required similar levels of assistance.
Bottom line: the cadence of this community's operations, as described, makes it a riskier fit for anyone with meaningful care needs or for families seeking a consistently safe, well-supervised environment. It may still work for residents who are largely independent and for whom families can provide ongoing oversight and rapid escalation if gaps appear. For most seniors with any degree of required support, however, it is prudent to compare other options first - prioritizing facilities with stable staffing, visible leadership, and proven safety practices. If choosing Good Hope Manor, insist on a formal improvement plan with measurable milestones, a guaranteed on-site administrator, and crystal-clear expectations around response times and resident welfare.
8 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Good Hope Manor is an assisted living community located in Port Washington, Wisconsin. Our community offers board and care home services, providing a comfortable and supportive environment for our residents.
Our fully furnished accommodations are designed to create a warm and inviting atmosphere. Residents can enjoy the beautiful outdoor space and garden, perfect for relaxing or socializing with other residents. Our dedicated staff provides housekeeping services, ensuring that our community is always clean and well-maintained.
We understand the importance of staying connected, which is why we offer Wi-Fi/high-speed internet access throughout our community. Residents can easily connect with friends and family or browse the web at their convenience. In addition, we provide telephone services for residents to stay in touch with loved ones.
At Good Hope Manor, we prioritize the well-being of our residents by offering a range of care services. Our trained staff assists residents with activities of daily living, including bathing, dressing, and transfers. We also coordinate with health care providers to ensure that each resident's medical needs are met.
Dietary needs are also taken into consideration at Good Hope Manor. We offer diabetes diets and meal preparation services to accommodate special dietary restrictions. Residents can enjoy delicious meals served in our dining room, where they can have their dietary preferences catered to.
For transportation needs related to medical appointments or general errands, our staff is available to arrange transportation arrangements. Our goal is to make sure that residents have access to the necessary healthcare facilities and amenities nearby.
In terms of activities, we provide scheduled daily activities to keep residents engaged and entertained. Nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters,and hospitals offer even more options for entertainment and convenience.
At Good Hope Manor in Port Washington, WI, our priority is creating a safe and enriching environment for all residents. We strive to provide excellent care services while promoting independence and maintaining a high standard of living for each individual resident.
Good Hope Manor Milwaukee Port Of Hope is located at 226 North Spring Street, Port Washington, WI 53074 in Ozaukee County, Wisconsin
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