415 West Chestnut, Port Washington, WI 53074
For more information about senior living options: (844) 490-3973
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The facility is clean, spacious, and comfortable. The staff and management are amazing and clearly prioritize residents' wellbeing. The caregivers are fun and kind, treating residents like family. The food is good, and residents enjoy meals and coffee. The activity program offers engaging activities, including live music, dances, animals, and Bingo. Yvette, the director, is attentive, accessible, and compassionate toward residents and families. The environment feels home-like, safe, and well-maintained with festive decorations. Families report that their loved ones thrive and feel cared for in this community.
The caregivers did not have the skill level to properly care for residents, and many staff appeared to lack empathy, making it a terrible experience. The facility would not be recommended unless it hires all-new staff. After Ellen's Home was bought by a large out-of-state corporation, there was a complete turnover of staff, with reports of rooms not being cleaned regularly and food quality deteriorating. It was claimed that occupancy dropped from about 40 to only 13, suggesting significant understaffing or mismanagement. Some reviewers alleged that the latest positive reviews about Ellen's Home were fake. One reviewer indicated that a relative's care declined under new management, recommending moving them to another facility.Port Washington's assisted living community presents itself as a place where space, warmth, and activity converge to create a welcoming home for its residents. Reviewers describe rooms that feel spacious and comfortable, with clean, well-maintained surroundings and a setting that gives a country-side feel. The atmosphere is repeatedly portrayed as homey, with residents staying engaged through a steady stream of activities, games, and performances. Live music, dance events, visiting animals, and a variety of daily options keep people entertained and connected throughout the week. Food and coffee receive consistently positive notes, and many residents say that making friends comes naturally in this inviting environment.
A common thread in positive reviews is the people who lead and work here. The caregivers are frequently described as fun, kind, and genuinely invested in the well-being of residents. Families repeatedly praise the staff's compassion and attentiveness, noting that caregivers go beyond basic care to create personal connections with those in their care. The director, Yvette, is highlighted by several reviewers as especially dedicated, accessible, and caring toward both residents and their families. The activity director is praised for keeping life vibrant - planning baking in the fall, Thanksgiving events that involve families, and a steady stream of engaging activities that residents look forward to. The sense that staff treat residents as part of a larger family permeates many testimonials.
The community also earns high marks for its daily life and routines. Reviewers emphasize the range of activities that keep residents mentally and physically engaged, from morning exercises to arts, crafts, and music concerts. The facility's management and staff are described as prioritizing care and well-being, with residents often noted as thriving because of the supportive environment. Music performances and dance opportunities are highlighted as particularly enjoyable, while weekly Bingo and other social events help residents form meaningful connections with one another. The building's upkeep, decor, and cleanliness are cited as consistent strengths, contributing to the sense that this is a place where residents feel safe, comfortable, and valued.
Not all reviews share the same tone, and some accounts recount challenging experiences tied to changes in ownership and staffing. One reviewer describes a difficult period in 2023 when their mother-in-law was in the facility for several months and the experience was marked by what they perceived as insufficient skill and empathy from staff. After relocating their loved one to another facility, the reviewer reported a marked improvement, including a return to better health and the ability to discontinue hospice. This perspective serves as a stark reminder that, for family members, the quality of care can vary with staffing levels and leadership. Other reviews recount a more troubling transition after Ellen's Home was acquired by a larger out-of-state corporation and a turnover of long-time staff, with claims of inconsistent care, gaps in cleaning, and questions about food quality and attention to medical orders. One reviewer even notes that the glowing recent reviews feel questionable in light of past criticisms. The contrasts between these experiences underscore that organizational changes can have a meaningful impact on day-to-day life for residents and their families.
Yet even amid concerns, several testimonials emphasize resilience and ongoing commitment from the team. How relationships endure through difficult periods matters to families: reviewers point to staff who still show warmth, respect, and devotion to residents, and to directors who remain a steady, accessible presence. In some accounts, the caregiving staff are described as truly special - people who bring positivity and kindness into residents' lives and who, in moments of distress, offer reassurance and comfort. The sentiment is that, when the team is stable and engaged, residents experience not just adequate care but a sense of belonging, love, and pride in their daily lives.
In considering these experiences, prospective families and future residents are reminded of the value of a strong, consistent staff and a leadership team that remains present and responsive. The community clearly has much to offer: a lively program of activities, a warm and home-like environment, and a cadre of caregivers and managers who care deeply about residents' happiness and safety. At the same time, the stories of staffing upheaval and management change serve as a caution that continuity matters. If you are evaluating this community, it may be wise to speak with current residents and their families, ask about staff retention and leadership stability, and observe how the team engages with residents on a day-to-day basis. Taken together, the reviews paint a portrait of a facility capable of extraordinary warmth and engagement, tempered by reminders that the level of care can be closely tied to who is on the team and how the leadership navigates change.
3 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Chestnut Adult Family Care Home in Port Washington, WI is a welcoming and fully furnished assisted living community that offers a range of amenities and care services for its residents. Our spacious dining room provides a comfortable and social atmosphere for meals, and we also cater to special dietary restrictions to ensure the health and satisfaction of our residents.
Our caretakers provide assistance with activities of daily living such as bathing, dressing, and transfers. We also offer coordination with health care providers to ensure that our residents receive the necessary medical attention. Medication management is available for those who require it, along with diabetes diet support.
At Chestnut Adult Family Care Home, we understand the importance of an engaging and active lifestyle. We offer daily scheduled activities that cater to the interests and abilities of our residents. Additionally, our outdoor space provides a tranquil area where residents can relax or enjoy some fresh air.
We also provide convenient services such as housekeeping, move-in coordination, telephone access, Wi-Fi/high-speed internet connectivity, and transportation arrangement for medical needs or doctors' appointments.
Our location in Port Washington offers easy access to various amenities in the surrounding area. There are two cafes nearby for socializing or enjoying a cup of coffee. Nature enthusiasts can take advantage of the nearby parks for walks or recreational activities. Pharmacies are conveniently located within close proximity for medication needs. For medical care beyond transportation, there are seven physicians available nearby. Residents who appreciate dining out have a variety of restaurant options at their disposal. Places of worship allow residents to exercise their spirituality if desired, while theaters provide entertainment options for those seeking cultural experiences.
The comfort and well-being of our residents is our top priority at Chestnut Adult Family Care Home. We strive to create a warm and inclusive environment where individuals can thrive while receiving personalized care and support from our dedicated staff members.
Chestnut Adult Family Care Home is located at 415 West Chestnut, Port Washington, WI 53074 in Ozaukee County, Wisconsin
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