Lincoln Village

Pros

• The staff are very responsive and make residents feel at home.
• The facility is nice, well-kept, and clean.
• Kamini and her entire staff are great.
• Lincoln Village provides a full spectrum of care and feels like family.
• The facility is lovely and the food is great.
• There are lots of activities and special events for residents.
• The staff are warm, welcoming, and caring.

Cons

• Lincoln Village is consistently understaffed with high turnover.
• The staff who do show up seem caring but do not receive adequate training.
• Medications are rarely delivered on time.
• Laundry service is a disaster with many lost items.
• Rooms are not cleaned on a regular basis.
• A reviewer cautions others to do thorough research before placing a loved one in the memory care unit.

Review

Lincoln Village in the Ozaukee area emerges in these accounts as a place of real contrast, where many residents and families speak with warmth about what the community has provided, even as others caution would-be visitors to look closely at staffing and operations. The overarching impression is of a community that can feel very much like a home when things align, with several families praising the warmth of the people who work there and the opportunities for residents to stay engaged and well cared for. The reviews consistently describe the facility itself as attractive - well kept, pleasant, and inviting - and residents frequently note that they or their loved ones feel safe and well supported.

On the plus side, numerous reviewers highlight an immediate sense of receptivity and home-like atmosphere created by the staff. Families frequently mention that the staff are responsive, friendly, and accommodating as a loved one's needs change over time. Several residents and relatives describe staff who go beyond basic duties to make residents feel "like family," with caregivers who are attentive to daily routines and personal preferences. The sentiment of belonging is echoed by several accounts of long-term residents who settled in and found a community they could call home, with staff who are described as kind, helpful, and genuinely caring. The living environment itself is repeatedly described as nice and clean, contributing to a feeling of comfort and safety for residents.

The memory care and skilled care dimensions are also highlighted in many testimonials. Families recount care journeys that extend across assisted living, skilled nursing, memory care, and even hospice, underscoring a belief that Lincoln Village can support a continuum of needs under one umbrella. In one particularly touching family story, staff helped arrange a living arrangement so that a husband could be with his wife in memory care when a room constraint initially seemed to jeopardize their togetherness. That level of problem-solving and empathy stands out as a defining positive for several reviewers, reinforcing the sense that the staff are invested in residents' well-being beyond the surface level.

Alongside these strengths, however, come significant cautions raised by other reviewers. A common thread is a perceived shortage of staff and high turnover, which some families say translates into variability in care quality. While some staff members are described as caring and capable, others note that training may be inconsistent and that some essential routines - most notably medication administration and housekeeping - do not always meet expectations. In several accounts, medications arriving on time and rooms or laundry being kept up with are recurrent concerns. Lost items and laundry mishaps are specifically called out as frequent problems in some reviews, painting a picture of operational gaps that can affect resident experience. These concerns suggest that, even during periods when the atmosphere feels welcoming, there are days when practical execution lags behind the ideal.

There is also a call for prospective families to do careful due diligence, particularly regarding the memory care unit. One reviewer explicitly asks readers to research Lincoln Village's memory care offerings before placing a loved one there, which underscores that experiences can vary by unit and that different levels of care may present distinct challenges and strengths. Positive testimonies often come with a reminder that the level of care and staff consistency matters greatly and that outcomes can hinge on day-to-day staffing realities and the specifics of a given shift.

In summation, Lincoln Village is portrayed as a community with a strong potential to feel like home for residents who receive consistent, attentive care and who can take part in a lively calendar of activities and social engagement. The praise from many families centers on the warmth of the staff, the sense of family, the beauty and cleanliness of the facility, and the ability to provide a full spectrum of care across different stages of aging. At the same time, the facility is not without its challenges; staffing shortages, training disparities, and some operational issues like medication timing and housekeeping carry significant weight in families' overall assessments. For anyone considering Lincoln Village, the message is clear: you may encounter a very positive, almost family-like environment, but it is essential to visit, speak with staff, and observe firsthand how well the team manages day-to-day operations and transitions as needs evolve, particularly in the memory care unit.

Restaurants

• Culver's (0.1 miles)
• Yummy Bones BBQ & catering (1.3 miles)
• Fork & Tap (1.3 miles)
• Subway (1.7 miles)
• Taco Bell (1.8 miles)
• McDonald's (1.8 miles)
• McDonald's (2 miles)

Physicians

• Mark Fitzsimmons MD (0.2 miles)
• Aurora Health Center (0.5 miles)
• Zuccaro Cheryl MD (1.4 miles)
• Greenlane Family Practice (1.4 miles)
• Lakeshore Eye Care Professionals (1.9 miles)
• Great Lakes Family Vision (2.2 miles)
• Grafton Eye Center (4.4 miles)

Cafes

• Java Dock (1.2 miles)
• Starbucks (1.4 miles)
• Starbucks (4.8 miles)
• Flipside Cafe & Grill (4.9 miles)
• Java House (7.6 miles)
• Cedarburg Coffee Roastery (7.7 miles)
• Starbucks (8.2 miles)

Pharmacies

• Walgreens (1.3 miles)
• Walmart Pharmacy (1.5 miles)
• Aurora Pharmacy (5.4 miles)
• Guy & O'Neill (5.8 miles)
• Walgreens (6.2 miles)
• Walgreens (8.5 miles)
• CVS Pharmacy (8.6 miles)

Theaters

• Saukville Cinema Saukville, Wi (1.7 miles)
• North Shore Cinema Mequon, Wi (10.8 miles)

Places of Worship

• St Peters United Church of Christ (2.4 miles)
• Vineyard Community Church (4.1 miles)
• Grace Lutheran Church Elca (5 miles)

Parks

• Lion's Den Gorge Nature Preserve (3.3 miles)
• Cedarburg Bog State Natural Area (5.8 miles)
• Pine Street Park (5.8 miles)
• Lime Kiln Park (6.3 miles)
• Willowbrook Park (7 miles)
• Cedarburg Firemen's Park (7.4 miles)
• Adlai Horn Park (7.5 miles)

Hospitals

• Aurora Medical Center (4.6 miles)
• Aurora Sports Medicine & Rehab (4.6 miles)
• Ascension Columbia St. Mary's Ozaukee - Cedarburg (8.6 miles)
• Breastfeeding Support - Ascension Columbia St Mary's Hospital Ozaukee Birthing Center (9.1 miles)