2581 Valley Road, Plymouth, WI 53073
For more information about senior living options: (844) 490-3973
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The Waterford of Plymouth is a great place to live. The staff truly care about the residents. The activity directors are the BEST. They keep the residents busy all day with fun activities. The food is AMAZING and is always fresh. The new management team is working great together to tackle obstacles and ensure the best level and quality of care for the residents. The new programs being rolled out here are amazing. The entire staff is working together to make this the best possible option for loved ones in the area. They ALWAYS go the extra mile and have fun while providing exceptional care and communication. Waterford has an amazing team that truly care about their residents, staff and families. Residents and staff become family and friends. This is a great new place to be.
The reviewer described the facility as overworked and underpaid and would not recommend it to others. One reviewer called it an absolutely horrifying place to work, citing severe understaffing and a management team that did not care for residents. They stated that residents endured negligence from staff and management, and that falls were not reported. They reported residents sitting in their own feces and urine for hours, with staff verbally abusing residents. There was a lack of communication with transportation, with drivers made to wait indefinitely. A reviewer warned that they would never recommend the facility to anyone. They noted that when combative incidents occurred, nothing was done to address them.The Waterford at Plymouth comes across in these reflections as a place where the energy of life and the warmth of community can be felt the moment you walk in. Several residents and families describe a setting that is deeply infused with faith and fellowship, noting that attending a United Methodist worship service with the residents was particularly inspiring. Music and shared moments spark joy, and the overall atmosphere is described as one where residents' dignity is honored, their voices are heard, and the staff are seen as more than caregivers - they are part of a closely connected family that respects and loves the people they serve.
A recurring thread from multiple accounts is the personal impact on families, especially those with loved ones who call Waterford home. One mother's family member speaks with heartfelt gratitude about how the staff, including a person named Zach, consistently find ways to keep residents engaged and connected. The reviewer emphasizes that their mom feels blessed by a team that truly cares, noting that she loves to stay busy and that the staff's dedication has made a meaningful difference in her daily life. The message is clear: the people at Waterford are not simply performing tasks; they are cultivating community, joy, and a sense of belonging for residents.
Not every voice agrees, however. One reviewer is blunt about their experience working within the facility, describing it as overworked and underpaid and stating they would not recommend the place for a loved one. This perspective offers a stark counterpoint to the glowing reports, highlighting that behind every positive portrayal there can be tension, stress, and disagreements about staffing and resources. It serves as a reminder that the experience of a skilled, compassionate care environment can be shaped by roles, shifts, and personal circumstances.
There is also a strong narrative of renewal tied to changes in management. Several reviewers credit a new management team with turning things around, noting that the staff genuinely cares for residents, the food has improved, and there is a steady slate of daily activities that keep residents busy and engaged. One reviewer even says their mom has "life again," a powerful testament to how fresh leadership and renewed priorities can lift mood, energy, and daily routines. The sentiment is that the Waterford at Plymouth has undergone a positive transformation that residents and families can feel in real time.
Across multiple reviews, staff are consistently praised as the heart of the community. Descriptions of activity directors as among the best, and praise for staff who go the extra mile, appear repeatedly. Families speak of the quality of care, the openness of communication, and the joy found in well-planned activities and reliable schedules. The sentiment is that when staff are motivated and well-supported, residents benefit from meaningful engagement, consistent care, and a sense of security. Reviews repeatedly emphasize the care, warmth, and genuine interest shown by the team.
Another dimension of life at Waterford at Plymouth is the ongoing effort to refine programs and operations. Reviewers note new programs designed to get residents moving and maintain their health, as well as a revamped menu system that has won praise for freshness and variety. The openness to feedback is highlighted as a strength - the staff are said to solicit input and respond to requests, reinforcing a collaborative atmosphere. The combination of improved programming and open, honest communication is framed as a concerted effort to deliver the best possible care for loved ones in the area.
Transportation logistics emerge as a separate yet important theme. One reviewer points to gaps in communication with transportation services, describing frustrations with drivers waiting indefinitely and a lack of timely information. This critique underscores how even well-regarded facilities can struggle with the practicalities of coordinating between care teams, families, and transportation, and it serves as a reminder that reliable, proactive communication is essential across all facets of senior living.
There is also attention to the physical environment and ongoing upgrades. Some reviewers mention updates to the buildings - new flooring, updated paint and fixtures - which contribute to a refreshed, more welcoming atmosphere. Alongside these updates, praise for the food and activities persists, suggesting that the combination of good nutrition, engaging programming, and a pleasant environment improves overall satisfaction and quality of life for residents.
Amid the overwhelmingly positive notes, one of the most sobering testimonials comes from a former employee who describes an environment of neglect and mistreatment. The reviewer recounts understaffing, unaddressed falls, residents sitting in their own waste, and verbal abuse toward residents. The strong language and explicit claims of harm present a stark counterbalance to the majority of praise, serving as a cautionary reminder that any care community must continually monitor, address, and rectify issues to protect the vulnerable individuals it serves. The reviewer states clearly that they would not recommend the facility based on that experience, underscoring the seriousness of concerns about resident safety and staff conduct.
Finally, the thread that ties the reviews together is a sense of potential and possibility fostered by leadership that listens and strives to build a family-like culture. Several testimonials celebrate a management team that is described as amazing, compassionate, and responsive to residents, families, and staff alike. When people walk through the doors, they feel at home, and many reviewers express optimism about the future - expecting continued growth, stronger programs, and deeper connection within a community they already feel has so much to offer. The Waterford at Plymouth emerges from these accounts as a place of warmth, care, challenge, and continual improvement, where the goal remains to honor residents' dignity, enrich their daily lives, and treat each other with respect and kindness.
22 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Waterford At Plymouth I is an assisted living community located in the charming town of Plymouth, WI. With a focus on memory care, our dedicated staff provides 24-hour supervision and assistance with activities of daily living. Our residents enjoy a range of amenities including cable or satellite TV, fully furnished accommodations, and access to outdoor spaces such as gardens.
At The Waterford At Plymouth I, we understand the importance of maintaining a comfortable and stimulating environment for our residents. Our small library offers opportunities for reading and relaxation, while our restaurant-style dining room provides delicious meals prepared with special dietary restrictions in mind. Additionally, our mental wellness program helps support the cognitive well-being of our residents.
We also offer various care services to ensure the health and safety of our residents. This includes coordination with healthcare providers, medication management, and assistance with personal care tasks such as bathing and dressing. For transportation needs, we can arrange trips for medical appointments or doctor's visits.
In terms of nearby amenities, The Waterford At Plymouth I is conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, and hospitals. Our community strives to create a supportive and engaging environment where residents can enjoy their golden years with peace of mind knowing they are receiving excellent care from our dedicated team.
The Waterford At Plymouth I is located at 2581 Valley Road, Plymouth, WI 53073 in Sheboygan County, Wisconsin
The Waterford At Plymouth I offers a comprehensive suite of features designed to enhance the well-being of residents with varying stages of dementia or Alzheimer's disease. Assistance with dressing, bathing, and transfers ensures that residents maintain dignity while receiving necessary support for daily activities, promoting independence within a safe environment. Medication management combined with transportation arrangements for medical appointments ensures timely access to essential health services while minimizing stress. Coordination with healthcare providers fosters continuity of care, addressing any evolving needs promptly. Moreover, engaging meal preparation and service tailored to dietary requirements contribute to overall health and nutrition. The presence of 24-hour supervision provides peace of mind by ensuring immediate assistance if needed. Specialized memory care programming and a mental wellness program further cater to cognitive engagement and emotional support, creating a nurturing setting that encourages social interaction and mental stimulation while acknowledging the unique challenges faced by individuals with mild cognitive impairment or advanced memory loss.
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Dementia encompasses a range of cognitive impairments characterized by types such as Alzheimer's and vascular dementia, and follows a seven-stage progression model known as the Global Deterioration Scale (GDS), highlighting varying symptoms and decline timelines. Early detection allows for lifestyle adjustments to potentially slow progression, while caregivers need support and resources to manage the challenges involved in caring for affected individuals.
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