The Waterford At Plymouth

Pros

• The Waterford at Plymouth is praised for its caring and friendly staff, who treat residents like family and are attentive to their needs.
• Residents enjoy a variety of engaging activities that keep them entertained and involved in the community.
• The facility is described as clean, spacious, and homey, creating a welcoming atmosphere for both residents and visitors.
• Management is responsive to concerns from families and works collaboratively with healthcare providers to ensure the best outcomes for residents.
• The meals served are noted for their freshness and variety, contributing to a pleasant dining experience.
• Positive interactions between staff, residents, and families foster a sense of community and support within the facility.
• Personal tours of the facility highlight its ongoing improvements, such as new flooring and furnishings, enhancing the overall experience for future residents.

Cons

• Some visitors found the staff members to be unfriendly or not caring during their initial experiences at The Waterford at Plymouth.
• The building's decor was described as needing an uplift, with furniture that appeared outdated and reminiscent of past generations.
• A previous experience involving COVID-19 highlighted a disconnect, as families were unable to visit their loved ones and had to communicate through windows.
• There was disappointment expressed regarding the overall expectations versus the reality of the facility during initial visits.
• Some individuals felt that past management did not adequately address their concerns in a timely manner before recent improvements took place.
• Concerns about the distinctiveness of activities may have been noted, suggesting that some visitors perceived them as routine or lacking excitement prior to recent enhancements.

Review

The Waterford at Plymouth has become a notable option for families seeking assisted living and memory care services, garnering a mix of experiences from visitors, residents, and their loved ones. The facility's journey reflects the diverse perspectives of those who have interacted with it over time, particularly emphasizing the positive transformations that have occurred since the difficult days of the COVID-19 pandemic. Initially, some families expressed disappointment in staff interactions and the aesthetic appeal of the building; however, it appears that significant improvements have been made to both staff demeanor and physical environment.

In pre-pandemic times, families struggled with restrictions that prevented them from visiting their loved ones. One reviewer recalled waving to a resident through a window during those challenging moments, indicating how important social interaction is to residents like their friend's mother, who thrived on community engagement. Many reviews now reflect a change in sentiment regarding staff attitude—current feedback highlights dedicated caregivers who genuinely invest time into forming relationships with residents. This transformation is pivotal in creating an encouraging atmosphere that fosters connection among residents as well as between staff and families.

Recent tours have left visitors feeling reassured about choosing this facility for their loved ones. Many describe The Waterford at Plymouth as "feeling like home," with familiar smells reminiscent of holiday gatherings—a comforting detail for anyone considering relocation to such a place. Feedback highlights that cleanliness is prioritized throughout the establishment and indicates that ongoing efforts are being made to refresh décor and furnishings. With new updates such as fresh paint and modern flooring underway, prospective residents can look forward to more aesthetically pleasing surroundings designed for comfort.

Activities play an integral role in maintaining resident happiness at The Waterford. Reviewers consistently mention how engaged residents are with various activities ranging from bingo nights to exciting events featuring live entertainment—one memorable occasion even included an Elvis impersonator! Families appreciate these offerings as they provide essential opportunities for socialization and enjoyment among peers, further enhancing the community ambiance within the facility. They also laud the activity director's enthusiastic approach to programming catered specifically toward promoting resident involvement.

The comprehensive care provided by The Waterford staff also deserves recognition. Caregivers receive praise not just for their professionalism but also for their heartfelt compassion towards each resident—creating an environment where individuals truly feel valued. Families often express appreciation for how quickly concerns are addressed by management personnel; this level of responsiveness fosters confidence that loved ones will be taken care of holistically—from health needs to emotional support.

Potential future enhancements promise positive changes in service delivery too; there are indications that independent living arrangements may soon be offered alongside current options catering specifically to assisted living and memory care needs. As several reviewers noted a strong desire for diverse care types under one roof, this could prove beneficial not only for current residents but also attract new residents looking for versatile living solutions tailored around individual requirements.

Overall, feedback about The Waterford at Plymouth conveys an uplifting narrative of growth and progress within this senior living community—a transition from initial disappointments to experiences characterized by warmth, companionship, and dedicated care all tailored toward enriching lives during what can often be very vulnerable times in life. These sentiments reflect deep appreciation amongst both existing family members and hopeful prospects exploring what it means to truly call somewhere "home."

This part of Plymouth, Wisconsin offers a convenient and diverse array of amenities for senior living. There are several pharmacies within close proximity, as well as various dining options ranging from fast food to sit-down restaurants. In terms of healthcare, there are hospitals and physicians' offices nearby for easy access to medical services. For leisure activities, there are cafes for socializing, parks for outdoor recreation, and places of worship for spiritual fulfillment. Additionally, there is a theater within a reasonable distance for entertainment purposes. Overall, this area provides a well-rounded environment with accessible resources that cater to the needs and interests of seniors.

Pharmacies

• Walgreens (0.5 miles)
• Aurora Pharmacy (0.5 miles)
• Associate Pharmacy (8.5 miles)
• Aurora Pharmacy (8.8 miles)
• Aurora Pharmacy (8.8 miles)
• CVS Pharmacy (9.3 miles)
• Walmart Pharmacy (9.7 miles)

Restaurants

• Roadside Bar & Grill (0.5 miles)
• McDonald's (0.5 miles)
• Culver's (0.5 miles)
• Subway (0.6 miles)
• Cousins Subs (0.7 miles)
• Chester's Drive-In (0.8 miles)
• Pacifico (1.3 miles)

Hospitals

• Employee Assistance Program (0.5 miles)
• Aurora Surgery Center (1 miles)
• Rocky Knoll Health Care Center (4.3 miles)
• University of Wisconsin Hospital and Clinics Authority (9.6 miles)
• Saint Nicholas Hospital ICU Waiting Room (10.2 miles)
• Lifeline at St Nicholas Hospital (10.2 miles)

Physicians

• 20/20 Visions (0.5 miles)
• Plymouth Family Physicians (1 miles)
• Prevea Plymouth Health Center (1.2 miles)
• Prevea Audiology (1.2 miles)
• Prevea Plymouth Family Practice (1.2 miles)
• Prevea Clinic (1.2 miles)
• Aurora Health Center (1.2 miles)

Cafes

• Carole's Cafe (1.5 miles)
• Daydream Cafe (7 miles)
• Off the Rail (7.3 miles)
• Starbucks (9.9 miles)
• Panera Bread (10 miles)

Parks

• La Budde Creek State Wildlife (2.2 miles)
• Dr John Hansen Memorial Park (6.4 miles)
• Fireman's Park (6.8 miles)

Places of Worship

• New Hope United Methodist Church (7.1 miles)
• Grace Lutheran Church (7.3 miles)
• St Pauls Ev Lutheran Church & School (8.7 miles)
• Crossroads Community Church (10 miles)

Theaters

• Sheboygan Cinema Sheboygan, Wi (10 miles)