Jenor Towers

Pros

• Susan is accommodating and very understanding toward residents.
• The property provides many small programs that benefit senior citizens, which is seen as a nice touch.
• It is located about a 10-minute walk from UW, which residents appreciate.
• The place is recommended for seniors and students to live there.

Cons

• The building is mismanaged and dangerous.
• Management treats low-income tenants, the elderly, disabled residents, and students as expendable.
• The environment has deteriorated into a hostile physical and emotional space.
• The manager is combative and dismissive, telling tenants not to report problems.
• Tenants are scared to speak up about issues.
• There are repeated incidents of male tenants verbally abusing female residents with threats.
• The manager threatened and cursed at a resident seeking to help, in front of staff.
• Filing a grievance could lead to a tenant's file being marked with a violation.
• Maintenance is used to hide damage before inspections with band-aid fixes.
• Foundational cracks and leaking windows go unrepaired, driving up bills and moisture damage.
• A partner's apartment floods due to foundation cracks, with mold spreading rapidly; the partner is immunocompromised.
• The building smells like mold and common areas are humid, with residents forced to empty dehumidifiers.
• The manager implied rent increases to benefit themselves, calling tenants their "bread and butter" for bonuses.
• Tenants are treated as numbers on a spreadsheet rather than valued community members.
• Vulnerable residents suffer while management shrugs, retaliates, and profits.
• A prospective tenant was denied due to debt, highlighting discriminatory practices against low-income applicants.

Review

Jenor Towers has deteriorated from a once-told promise of affordable, stable housing into a troubling, hazardous place for the people who rely on it most. Residents describe a building marketed to low-income tenants, the elderly, disabled residents, and students, only to find themselves treated as expendable by a management team that seems to view safety concerns as nuisances to be silenced or dismissed. The lodgepole in this narrative is a steady slide from neglect and mismanagement to what many tenants now call a hostile environment - physically unsafe and emotionally exhausting to endure.

The day-to-day experience inside Jenor Towers is colored by a combative, dismissive management style. Tenants report a manager who openly discourages reporting problems, telling people not to file grievances because he's "tired of hearing about them." The fear of retaliation is real: residents feel they have to suppress complaints for fear of worsening their standing with building staff. The atmosphere is described as coercive and fear-ridden, with frequent instances of harassment by male tenants toward female residents. In at least one incident, a new tenant undergoing move-in anxiety was harassed, and when a resident attempted to intervene, both the resident and the person helped were subjected to threats and curses right in front of staff. The maintenance worker who tried to raise these concerns was told that filing a grievance could lead to a violation on their own record, a blunt example of how tenant support is purportedly discouraged.

Structural and maintenance issues compound these safety concerns. For six years, residents say, they have been promised essential repairs - new windows and fixes to a cracked foundation - that never materialize in a meaningful way. Instead, a single maintenance worker is dispatched to perform "band-aid" fixes before inspections, in an effort to present a momentary improvement to inspectors. The result is a misleading appearance of safety: windows that let in cold air and moisture drive up electric bills, while damp walls soak through. The recurring foundation cracks have led to repeated floods in a partner's apartment, and mold has taken hold rapidly as water intrudes through compromised structures. The environment is described as a damp, moldy space where the air itself feels heavy and unhealthy, with dehumidifiers filling up and the spirit of the building turning humid and oppressive - enough to feel like a tropical rainforest during the hottest months if staff and residents aren't policing humidity levels.

The health implications of these conditions are alarming for residents, especially the most vulnerable. A partner's apartment has repeatedly flooded due to foundation issues, and mold can appear within hours after a flood, creating dangerous living conditions. Renters insurance is reportedly unable to cover damages because the problem is considered structural and ongoing, leaving tenants with little recourse. A stark example involves a severely immunocompromised resident with MS who was asked to empty a dehumidifier during a flood, despite the personal health risk and the lack of assistance from management. The smell of mold permeates the building, halls feel damp, and the upstairs or neighboring units contribute to ongoing moisture problems. The dehumidifiers set to extract moisture reportedly run relentlessly, and in peak humidity, the hallways feel like a suffocating environment rather than a safe, breathable space.

Against this backdrop, residents recount a troubling tension between management rhetoric and actual behavior. A particularly jarring moment involved a manager's candid admission (to a staff member) that the rents should be raised because tenants are the "bread and butter" that fuel bonuses. That remark - delivered while the resident waited in a wheelchair for a taxi - felt like a breach of trust and a betrayal of any sense of community. The sentiment that tenants are mere numbers on a spreadsheet runs through several accounts, coloring the entire relationship between residents and management. The overarching message many residents hear is that their safety and well-being are less important than financial metrics.

There are also mixed experiences within the community about individual staff, highlighting a confusing picture of care and neglect. Some residents recount positive interactions with a manager named Susan, praising her for being accommodating and supportive, particularly with seniors and during holiday periods. Others, however, recount the opposite - descriptions of a combative, dismissive management style and a building environment that tolerates harassment and neglect. One reviewer notes a period of improvement in care for seniors, while others describe persistent neglect and hostility. There are also practical, everyday problems that remind residents of the limits of the building's safety net: pipes freezing in winter in units near the front entrance, poor airflow contributing to dampness, and elevator issues that compound the sense of neglect. These anecdotes illustrate a building with sporadic pockets of attentiveness but a systemic failure to address chronic, safety-critical problems.

In addition to the ongoing structural and social hazards, there is a stark tension about access to housing and fairness in admissions. One friend's experience - being denied an apartment due to an old debt, despite assurances that presenting proof the debt is being paid would help the application go through - underscores a policy environment where financial blemishes and debt history can bar entry to a residence marketed as affordable for those most in need. This denial, described as a product of a debt-driven system, feels particularly harsh in the context of the building's own financial incentives, where residents with precarious finances should be protected rather than excluded. The overall thread is that public-facing messaging about low-income housing and resident support masks a reality of selective access and punitive administrative practices.

Taken together, the accounts at Jenor Towers describe a place where the visible danger isn't just mold or floods - it's a culture of disregard for tenants' safety, dignity, and health. Promises of repairs stretch for years without meaningful action, while cover-ups and pre-inspection fixes give a misleading sense of safety. The environment is physically unsafe for those with health conditions, emotionally exhausting for those who speak up, and administratively hostile to those who try to advocate for themselves or their neighbors. For residents who have little choice but to stay, the result is a daily experience of uncertainty and fear, often punctuated by moments of aid and care from staff - moments that feel fragile and inconsistent in the face of systemic problems. The call from residents is clear: prioritize safety, non-toxic living conditions, and humane, responsive management that treats vulnerable tenants with the respect and support they deserve.

This area of Platteville, Wisconsin, offers a variety of conveniences and amenities that may appeal to seniors looking for a comfortable living environment. With several parks located within walking distance, residents can enjoy outdoor activities and leisurely strolls in the natural surroundings. There are also numerous dining options nearby, including restaurants serving a range of cuisine and cafes for relaxed social gatherings. Additionally, pharmacies, doctors' offices, and hospitals are easily accessible, providing convenient healthcare services. Transportation options such as U-Haul rentals and Platteville Transit offer flexibility for getting around the area. Overall, this neighborhood provides a well-rounded community with resources to support a senior's lifestyle needs.

Parks

• Jenor Park (0 miles)
• City Park (0.2 miles)
• Indian Park (0.3 miles)
• Smith Park (0.7 miles)
• Platteville Park Maintenance (0.8 miles)
• Playground (0.9 miles)
• Mississippi River (13.2 miles)

Restaurants

• Los Amigos (0.1 miles)
• Spirits Pub and Grill (0.1 miles)
• Culver's (0.5 miles)
• KFC (0.6 miles)
• Milio's Sandwiches (0.6 miles)
• Badger Bros Coffee Drive Thru (0.6 miles)
• Charley's Grilled Subs (0.6 miles)

Cafes

• 2nd & Main Coffeehouse and Pub (0.1 miles)
• Badger Bros Co (0.1 miles)
• Asian Cafe (0.2 miles)

Theaters

• Avalon Theatre (0.1 miles)
• Avalon Cinema (0.1 miles)
• Millennium Cinema (1.5 miles)

Places of Worship

• First Congregational UCC (0.2 miles)
• St Mary's Parish (0.2 miles)
• Saint Paul's Evangelical Lutheran Church-Wels (0.2 miles)
• St Marys Rectory Platteville (0.2 miles)
• Jehovah's Witnesses Kingdom Hl (0.7 miles)
• Concerned Church Women of Platteville (0.8 miles)
• United Methodist Church (0.9 miles)

Pharmacies

• Hartig Drug (0.2 miles)
• Walgreens (0.4 miles)
• Pharmacy at Southwest Health (1.4 miles)
• Doctors Park Pharmacy (1.5 miles)
• Home Town Pharmacy (9.1 miles)
• Hometown Pharmacy Cuba City (9.1 miles)
• Hartig Drug (14.3 miles)

Physicians

• Neighborhood Health Partners (0.3 miles)
• Platteville Podiatry (0.5 miles)
• Maski & Maski Clinic (0.9 miles)
• Medical Associates Clinic (1.1 miles)
• Lindsey, Joshua The Orthopedic Institute at Southwest Health (1.3 miles)
• Dr Joshua D Lindsey, MD (1.4 miles)
• High Point Family Medicine (14 miles)

Hospitals

• Upland Hills Hometown Medical Equipment (0.4 miles)
• Southwest Health Center Senior Behavioral Sciences (0.8 miles)
• Southwest Health (1.3 miles)
• Grant Regional Health Center (14 miles)

Transportation

• U-Haul (0.7 miles)
• Platteville Transit (0.9 miles)
• U-Haul Moving & Storage (1.3 miles)
• U-Haul (1.6 miles)
• Clean Bone (11.2 miles)
• U-Haul Neighborhood Dealer (13.9 miles)
• U-Haul Neighborhood Dealer (14.2 miles)