Information last verified:
684 Butler Avenue, Oshkosh, WI 54901
For more information about senior living options: (844) 490-3973
People have had good experiences with them. They are incredibly helpful when someone is having a meltdown. They can also recommend services to help people.
The reviewer felt the crisis call was unhelpful and even worsened their distress due to a supposed ten-minute limit. The reviewer described the staff member as interrupting, yelling, and refusing to help, and said a question about a physical crisis center was answered with a lie. The reviewer alleged obscene incompetence and gross unprofessionalism and suggested the staff member should be retrained or fired.Winnebago County Crisis Center in Oshkosh is best suited for adults in acute emotional crisis who need immediate contact and practical guidance to local resources. The strongest value emerges when the caller is seeking rapid de-escalation and a concrete path to services rather than long-term therapy in a single call. Some users report meaningful support and useful referrals in the midst of meltdown, demonstrating that the center can deliver on-the-spot crisis navigation. Yet outcomes are highly dependent on who answers the phone, making the experience inconsistent. For families weighing options, this center can serve as an initial lifeline, but the reliability of that lifeline is uneven.
There are clear reasons to consider alternatives. If consistent, empathetic crisis intervention with a psychology background is non-negotiable, or if previous interactions reveal interruptions, yelling, or dismissiveness, other resources deserve serious consideration. One reviewer described a call where staff claimed no available services, denied help, and even provided misinformation about a physical crisis facility. That level of unprofessionalism erodes trust and suggests inadequate training or supervision. In such cases, it is prudent to prioritize resources with documented crisis-intervention standards and a track record of respectful, knowledgeable responses.
In practice, the pros can offset the cons only when staff exhibit genuine responsiveness and practical focus. When crisis staff listen and then offer referrals or safety planning, the center earns tangible value by connecting callers to next steps and supportive services. The primary advantage is rapid access to guidance during off-hours, a time when other options may be scarce. The main downsides, however, are a tendency toward short interactions and, in some shifts, an impression of impatience or disregard. That combination can leave a caller feeling more unsettled, not less, after the call.
Reliability, rather than raw availability, is the decisive risk factor here. Reviews reveal a workforce with stark inconsistency: moments of real help contrast sharply with experiences that feel rushed, interruptive, or uninformed. This inconsistency undermines confidence in using the center as a dependable anchor within a broader crisis plan. For families building a safety net, that means the center should not be the sole line of defense. It should be one component of a layered strategy that includes stronger, more consistently trained crisis resources.
Practical guidance for navigating this resource is essential. When reaching out, pin down expected call duration, whether a supervisor is available for follow-up, and what crisis protocols are in place. If responses feel unsatisfactory, request escalation or seek alternative contacts within the system. Use the center as a bridge to broader support, local mental health providers, hospital-based crisis teams, or private therapists who maintain 24/7 crisis lines. In any situation with imminent risk of harm, do not rely solely on the crisis line; pursue immediate in-person care. If there is any doubt about the availability or accuracy of information, verify it directly with a supervisor to avoid repeating harmful miscommunications.
The bottom line is clear: this center can be a practical, occasional source of immediate crisis support and navigation, but it is not a consistently dependable resource. The best fit is a caller who values rapid access to referrals and is prepared to encounter variable interactions. For families needing steady, professionally trained crisis intervention, alternatives or parallel resources should be seriously pursued. Treat this center as a component of a comprehensive crisis-response plan, not the sole backbone, and align expectations with the real-world variability that accompanies its service.
16 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Outagamie County Regional (12 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Winnebago County Crisis Center in Oshkosh, WI is an assisted living community that provides a comfortable and supportive environment for its residents. With a range of amenities and care services, this community strives to meet the unique needs of each individual.
Residents can enjoy the spacious dining room where delicious meals are served. The center is fully furnished, ensuring that residents have everything they need for a comfortable stay. For those who enjoy the outdoors, there is a beautiful garden and outdoor space to relax and soak in the fresh air.
Housekeeping services are provided to ensure that residents can focus on enjoying their time at the community without worrying about chores or maintenance tasks. Move-in coordination is also offered to make the transition as smooth as possible.
For communication needs, both telephone and Wi-Fi/high-speed internet access are available throughout the community.
Care services are tailored to meet individual needs, including assistance with activities of daily living such as bathing, dressing, and transfers. The center also coordinates with healthcare providers for additional support. Residents with diabetes can expect specialized diet plans, while meal preparation and service are provided to all residents. Medication management ensures that medications are taken correctly and consistently.
Special dietary restrictions are accommodated, ensuring that residents receive meals that meet their specific nutritional needs. Transportation arrangement for medical appointments is available to help residents attend their required healthcare appointments easily.
In terms of nearby amenities, residents have plenty of options to explore. There are two cafes nearby for socializing or grabbing a quick bite. Two parks offer opportunities for recreational activities or leisurely walks. For pharmaceutical needs, nine pharmacies can be found in close proximity to the center. In case of any medical emergencies or specialist visits, 18 physicians operate near the community. There are also 34 restaurants around for residents to indulge in various cuisines. Additionally, two hospitals nearby provide reassurance should any medical needs arise.
Overall, the Winnebago County Crisis Center in Oshkosh, WI offers a comprehensive range of amenities and care services to support and enhance the lives of its residents.
Winnebago County Crisis Center is located at 684 Butler Avenue, Oshkosh, WI 54901 in Winnebago County, Wisconsin
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