Nova Counseling Services 2

3240 Jackson Street, Oshkosh, WI 54901

For more information about senior living options: (844) 490-3973

2.5 from 2 reviews
Assisted Living

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    Overall Review of Nova Counseling Services 2

    Pros

    • pro The counselors are described as moderately above average in competence, with Annie and Rebecca singled out as standouts.
    • pro Annie and Rebecca are specifically highlighted as standouts in their practices.
    • pro The staff are reported to care about clients.
    • pro Greg Obermeier made a strong first impression during the initial consultation, showing genuine interest in the client's history and common ground.
    • pro The client felt treated as an equal and experienced professional respect early in the relationship.
    • pro The program provides tools that the client continues to use in sobriety.
    • pro The overall services and accommodations are rated as average to slightly above average.
    • pro The facility is recommended if it is the only option in the area.

    Cons

    • pro Greg Obermeier was described as having a superiority complex, belittling the client by implying the client's knowledge was lacking compared to his expertise.
    • pro In a family therapy session, Greg insisted the client repeat "I don't give a shit" after every sentence the father spoke, which the client found inappropriate and demeaning.
    • pro The 30-day inpatient stay was experienced as an intense, isolating "bubble" with little outside access, including a $0.50 payphone and reading restrictions, leading to burnout.
    • pro The completion token was perceived as a subservience cue, making the client feel unfinished or diminished rather than genuinely helped.
    • pro The rigid schedule and restrictions (8 AM?8 PM, Monday?Friday, shorter weekends) plus limited reading material contributed to a stifling environment.

    Review

    Nova Counseling in Oshkosh, Wisconsin presents itself as a substance abuse treatment facility with a structured path that begins with a 30-day inpatient stay and may extend to a 90-day program depending on availability and whether clients are deemed a good fit through an interview process. The overall impression from the experience is that the services and accommodations fall in the average to slightly above-average range. The facility is staffed by several counselors who are, in general, considered competent, with Annie and Rebecca singled out by the reviewer as standouts in their respective practices. While the team as a whole appears to care about the clients, the reviewer notes that the quality of care can noticeably vary from one counselor to another, which can color the overall experience.

    A highlight of the experience came from the first consultation with a counselor named Greg Obermeier. The reviewer describes that initial session as professional and engaging, with Greg taking a genuine interest in their alcohol history and finding common ground in personal interests. These early interactions fostered a sense of trust, making the reviewer feel like they were in capable hands who might guide them successfully through a challenging journey toward sobriety. That initial rapport helped establish high expectations for Greg's ability to support them through the process.

    However, as time progressed, the reviewer began to notice behaviors from Greg that they found troubling and incongruent with the level of trust that had been established. The most troubling pattern described was Greg's insistence that the reviewer thought they knew everything and were smarter than him. The reviewer emphasizes that this sentiment was unfounded, given Greg's extensive education and decades of experience in substance abuse counseling. Instead of feeling uplifted by a collaborative dynamic, the reviewer began to feel diminished, as if the counselor's insistence on his own expertise bordered on a superiority complex. This shift from an empowering partnership to a more intimidating dynamic significantly affected the reviewer's sense of safety and openness in the therapeutic relationship.

    The family therapy sessions added another layer to the concerns. During a session in which the reviewer's parents and sisters attended to discuss how the reviewer's disease had impacted their lives, an emotionally charged moment occurred when the reviewer's father started to cry. The reviewer describes feeling emotionally guarded in that moment and unable to be vulnerable. In that context, Greg reportedly insisted that the reviewer repeat a harsh phrase - "I don't give a shit" - after every sentence their father spoke. When the reviewer declined, Greg continued to press the demand, maintaining his typical demeanor, including what the reviewer characterized as a "superiority complex grin." This incident is portrayed as a significant breach of trust and sensitivity, reinforcing the reviewer's concern about the counselor's approach and the overall therapeutic climate.

    Beyond the interpersonal dynamics with Greg, the reviewer raises practical and structural concerns about the treatment environment itself. The program is described as an intense period of containment - an "intense bubble" for 30 days - with limited access to the outside world. The reviewer notes that communication options were restricted to a pay phone that cost 50 cents per use and cell phone access was severely limited, allowed only for paying bills, handling legal matters, or emergencies. Reading material was restricted to substance-abuse?related material, and daily schedules ran from 8 a.m. to 8 p.m., Monday through Friday, with shortened hours on weekends. Such restrictions contributed to feelings of burnout about halfway through the stay, highlighting a tension between structure and autonomy that affected the overall experience.

    A further point of critique involves the departure process at the end of the 30-day stay. The reviewer recounts feeling as if they were treated as subservient, even to the point of being reminded about the completion token upon discharge - a "gold colored coin" that seemed to symbolize an incomplete process if one hadn't earned it. This aspect of the program left the reviewer with a sense of being overly manufactured or ritualized, rather than genuinely supported in transition. Nevertheless, despite these criticisms, the reviewer acknowledges that the staff do seem to care and that they did acquire numerous tools that have proven useful in maintaining sobriety after leaving the facility.

    In the final assessment, the reviewer's stance is nuanced. They concede that Nova Counseling can be a viable option, particularly if it is the only facility available in the area. The staff's apparent care and the practical tools gained during the stay are recognized as positives. Yet the overall impression is tempered by significant caveats: the variable quality of one-on-one counseling, the troubling dynamics observed with Greg, the emotionally challenging and sometimes coercive elements in family sessions, and the rigid, high-burnout environment. Given these factors, the reviewer urges others to conduct more extensive research and to consider traveling or seeking alternatives if possible, especially for those who can afford more time and financial resources. In sum, Nova Counseling may provide meaningful support and skills for sobriety, but the experience is highly dependent on individual counselor fit, and potential clients should weigh the trade-offs carefully before committing to this facility.

    Features

    Housing

    • 50 resident community capacity 50 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Outagamie County Regional (14 miles away) Outagamie County Regional (14 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Nova Counseling Services 2 in Oshkosh, WI is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. Our fully furnished apartments provide a cozy living space equipped with cable or satellite TV and Wi-Fi/high-speed internet for entertainment and connectivity.

    Nutritious meals are prepared in our kitchenette and served in our dining room, taking into account any special dietary restrictions. Housekeeping services keep the apartments clean and tidy, allowing residents to relax and enjoy their time without worrying about chores.

    Our compassionate staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We work closely with health care providers to coordinate medical care for our residents, ensuring their needs are met promptly. Medication management services guarantee that medications are taken correctly and on schedule.

    At Nova Counseling Services 2, we prioritize mental wellness with a dedicated program that promotes emotional well-being through various activities. Scheduled daily activities keep residents engaged and entertained throughout the day. Outdoor spaces provide opportunities for fresh air and relaxation amidst beautiful gardens.

    Transportation arrangements for medical appointments are available for convenience, ensuring residents can easily access necessary healthcare services. Additionally, our location boasts proximity to cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals – offering ample opportunities for entertainment and easy access to essential amenities.

    At Nova Counseling Services 2 in Oshkosh, WI, we strive to create a warm and supportive environment where residents can live comfortably while receiving the assistance they need.

    Nearby Places of Interest

    Physicians

    • Affinity Medical Group (0.6 miles)
    • Valley Eye Associates (1.3 miles)
    • Ambulatory Surgical Center (1.3 miles)
    • Oshkosh Optical Center SC (1.5 miles)
    • Dr K.N. Ringwala's Office (2.4 miles)
    • Affinity Medical Group (2.8 miles)
    • Wellness Essentials (2.8 miles)

    Restaurants

    • Cheatin Heart (0.7 miles)
    • Retros Pub (1.3 miles)
    • Subway (1.3 miles)
    • McDonald's (1.3 miles)
    • Karmali's Bar & Grill (1.3 miles)
    • Taco Bell (1.4 miles)
    • Leon's Frozen Custard (1.4 miles)

    Pharmacies

    • Aurora Pharmacy (1.3 miles)
    • Home Town Pharmacy (1.4 miles)
    • Walgreens (1.5 miles)
    • Accurate Imaging (1.6 miles)
    • Oshkosh- Sawyer Street Hometown Pharmacy (2.9 miles)
    • Schultz Pharmacy (3 miles)
    • Lutheran Homes of Oshkosh (3.2 miles)

    Parks

    • Winnebago County Community Park (1.7 miles)
    • Menominee Park (2.9 miles)
    • South Park (4 miles)

    Cafes

    • Pilora's Cafe (2.2 miles)
    • Panera Bread (2.9 miles)
    • Starbucks (4.1 miles)

    Hospitals

    • True Value- Local PPC (2.9 miles)
    • Aurora Medical Center (3.5 miles)
    • Theda Clark Surgery Center (3.8 miles)
    • Ascension NE Wisconsin - Mercy Campus Sleep Medicine (4.4 miles)
    • Affinity Nurse Direct (4.5 miles)
    • Affinity Health System (4.5 miles)

    Theaters

    • Oshkosh Cinema Oshkosh, Wi (3.7 miles)

    Places of Worship

    • St Raphael Catholic Church (4.2 miles)

    Frequently Asked Questions

    Where is Nova Counseling Services 2?

    Nearby Communities

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