The Courtyard At Oshkosh

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3851 Jackson Street, Oshkosh, WI 54901

For more information about senior living options: (866) 208-4318

3.2 from 35 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Overall Review of The Courtyard At Oshkosh

differentiator 6 reviews mention this

Restaurant-style dining and celebrated chef

Dining stands out, with residents praising the food and its chef.

Multiple reviewers mention strong meals—healthy, delicious offerings, and food that feels like a regular restaurant experience. Several also specifically single out the chef and describe the food as a highlight during visits and special occasions. The community also offers restaurant-style dining, plus diet-focused options listed for diabetes and other special dietary needs.

common 17 reviews mention this

Caring, responsive staff on-site

Residents and families consistently describe staff as caring and quick to respond.

A large share of reviews focus on staff being helpful, friendly, and attentive during day-to-day needs and questions. Several families describe caregivers going beyond basics, including resolving issues promptly, learning personal preferences, and providing support during transitions such as moving into assisted living or memory care. Even in negative reviews, some residents’ families still describe the nursing staff as wonderful, while complaints focus more on administration than day-to-day caregiving.

common 7 reviews mention this

Clean, well-kept spaces

Reviews frequently mention a clean, well-maintained environment.

Many reviewers say the building is clean and comfortable, with rooms and common areas described as well maintained. Some also note that the community is bright and does not have unpleasant odors. One reviewer raises specific cleaning concerns involving common-area items and the spa tub, so cleanliness appears mixed for that household even though the majority of comments are positive.

differentiator 4 reviews mention this

Nursing and in-house medical support

Residents and families describe nursing involvement and in-house medical support.

Several reviews describe the nursing presence directly, including families who say nursing staff were wonderful and one who highlights an on-site nurse staying involved in health needs. Another reviewer mentions in-house medical services being available, framing it as an added benefit. The community also lists substantial nursing and medication-management services, along with 24-hour call and supervision support.

caveat 4 reviews mention this

Administration and staffing issues raised

Some reviews raise concerns about administration follow-through and staffing.

A few reviews focus on problems with administrative responsiveness, including refund timing and difficulty getting callbacks after a loved one passed. Other comments point to understaffing and concerns about how management handled staffing and care delivery, including allegations of neglect or lack of support. One reviewer also describes the spa/tub experience as impractical due to staffing constraints, which aligns with the recurring staffing-related criticism.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

67 resident community capacity

Types of Care

Assisted Living
Memory Care

Amenities

Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available

Transportation

Outagamie County Regional (13 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)

Care Services

12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Mild cognitive impairment
Special dietary restrictions
Specialized memory care programming
Transportation arrangement (medical)
Transportation to doctors appointments

Dining

Diabetes diet
Special dietary restrictions

Activities

Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities

Nearby Places of Interest

Parks

Winnebago County Community Park (1 miles)
Menominee Park (3.7 miles)
South Park (4.7 miles)

Physicians

Affinity Medical Group (1.4 miles)
Valley Eye Associates (2 miles)
Ambulatory Surgical Center (2.1 miles)
Oshkosh Optical Center SC (2.2 miles)
Dr K.N. Ringwala's Office (3.2 miles)
Affinity Medical Group (3.5 miles)
Wellness Essentials (3.6 miles)

Restaurants

Cheatin Heart (1.4 miles)
Fountain Tavern (1.6 miles)
Retros Pub (2.1 miles)
Subway (2.1 miles)
McDonald's (2.1 miles)
Karmali's Bar & Grill (2.1 miles)
Taco Bell (2.2 miles)

Pharmacies

Accurate Imaging (1.8 miles)
Aurora Pharmacy (2.1 miles)
Home Town Pharmacy (2.1 miles)
Walgreens (2.2 miles)
Oshkosh- Sawyer Street Hometown Pharmacy (3.6 miles)
Walgreens (3.7 miles)
Schultz Pharmacy (3.8 miles)

Cafes

Pilora's Cafe (3 miles)
Panera Bread (3.4 miles)
Starbucks (4.7 miles)

Hospitals

True Value- Local PPC (3.6 miles)
Aurora Medical Center (3.9 miles)
Theda Clark Surgery Center (4.3 miles)
Ascension NE Wisconsin - Mercy Campus Sleep Medicine (4.9 miles)
Affinity Nurse Direct (5 miles)
Affinity Health System (5 miles)

Theaters

Oshkosh Cinema Oshkosh, Wi (4.2 miles)

Places of Worship

St Raphael Catholic Church (4.7 miles)

Frequently Asked Questions

Where is The Courtyard At Oshkosh?

Does The Courtyard At Oshkosh provide care for residents with dementia or Alzheimer's disease?

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