The Courtyard At Oshkosh
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3851 Jackson Street, Oshkosh, WI 54901
For more information about senior living options: (844) 490-3973
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The Courtyard at Oshkosh feels like home to residents and their families. The staff are impeccable, knowledgeable, and friendly. The facility is clean, well maintained, and beautifully decorated for holidays. Residents receive personalized attention and care from attentive staff. Meals are delicious and prepared by a highly regarded chef. The Courtyard plans engaging seasonal events and activities, including special visits. Management is responsive, accessible, and communicates honestly. In-house services such as medical care, a hair salon, and various activities enhance resident well-being. Families and visitors consistently report positive experiences and would highly recommend the Courtyard. Residents and families note that staff treat residents like family and make them feel valued.
The Courtyard is the worst place to put a loved one, with abuse and neglect leading to residents getting hurt or dying. The Spa is never used because it takes too long to bathe a resident, with delays in filling and draining the tub. There is not enough staff to provide adequate care. The refrigerator in the common area was filthy, and the dining tables were filthy. The Courtyard should be shut down, and the State of Wisconsin does not regulate care in assisted living areas. The administrator belittled and scolded two employees in a hallway for all to witness. The facility is understaffed more than typical due to questionable firings or forced resignations and a lack of support from top management.The Courtyard at Oshkosh is a senior living community that many families describe as a place that genuinely feels like home. From the moment residents arrive, visitors frequently note a warm, welcoming atmosphere where the courtyard, the decorations, and the everyday routines create an inviting sense of familiarity. Across numerous reflections, people repeatedly emphasize that the staff seems to carry a commitment to kindness and attentiveness, turning ordinary days into meaningful experiences for the people who live there.
A central thread in the many favorable reviews is the quality and consistency of the staff. Families sing praises about the front desk, caregivers, housekeeping, maintenance, and the management team, describing them as impeccable, knowledgeable, and friendly. The sentiment is that the same caregivers are present day after day, so residents see familiar faces and enjoy a steady, reassuring rhythm in their care. Visitors report that staff members greet them with smiles, answer questions promptly, and take what feels like genuine ownership of residents' well-being, whether it's addressing a quick concern or coordinating a more complex care plan.
Mealtime and nutrition are another standout, with several accounts highlighting the dining experience as a highlight of life at the Courtyard. A former Oshkosh restaurant chef, Lalo, is praised for his work in the kitchen, and reviewers note that the building smells wonderful as meals are prepared. Guests recount delicious, varied offerings and the sense that meals are more than just sustenance - they're an opportunity for residents to enjoy good company as well. One reviewer fondly recalls a daily ritual of hot chocolate served at meals, a small detail that underscores the thoughtful approach to resident care. The overall impression is of a facility that treats dining as an important and pleasing daily pleasure, not just a routine.
The Courtyard's emphasis on activity, events, and resident engagement also receives broad praise. Reviewers describe a lively calendar of programs, seasonal celebrations, and opportunities for socialization, including upbeat events with seasonal decorations and special visitors. Bingo games are a favorite, with prizes described as generous, and there's mention of occasional lively performances, including Elvis, to brighten residents' days. The on-site atmosphere - whether in the lounge with a piano and a fireplace or in other common spaces - conveys a sense of community where residents can pursue hobbies, relax, and participate in meaningful activities with family and friends.
People who visit as third-party contractors or as family members often remark on the care philosophy that seems to guide daily life. Many reviews emphasize that staff members form caring relationships with residents - knowing their likes, dislikes, and routines - and that this knowledge is reflected in daily care. Care plans are described as individualized and routinely updated, and there's repeated acknowledgment of on-site medical services, including an on-site nurse, that contribute to a sense of comprehensive, resident-centered care. Families appreciate clear communication from management, noting that they are kept informed and that staff work to resolve issues promptly and respectfully.
The physical environment and everyday cleanliness also come up positively in many testimonials. The Courtyard is described as bright, clean, and well-kept, with attention to seasonal d?cor and homelike touches that enhance residents' comfort and mood. Some reviews specifically mention in-house amenities such as a hair salon, which adds to the sense that the facility tries to address many daily needs on-site. When visitors describe the atmosphere, they often point to the warmth of the staff and the feeling that the building is more than just a place to live - it's a place where residents are cared for with dignity and connection.
Of course, there are some markedly negative and concerning voices within the collection of reviews. A subset of reviewers raises severe alarms about abuse, neglect, and harm, including claims of investigations into resident treatment and questions about staff safety and supervision. Some reviews describe under-staffing issues and suggest that top management may be distant or disconnected from front-line care, with accusations that staff members felt unsupported. Specific anecdotes include reports of customers witnessing distressing behavior by administrators toward staff, concerns about the use (or underuse) of certain care options (like the spa), and allegations that some rooms or common areas were not maintained to expected standards. A few families report troubling incidents involving threats or coercive conduct, and there are statements suggesting that state oversight should be more stringent. In one case, a family described moving a loved one to another facility after troubling experiences, including accusations of threats to residents and persistent concerns about safety and care.
Despite these serious concerns, other reviews present a contrasting, vividly positive portrait of life at The Courtyard. Several families describe facilities and services that stand out in the wider market: a bright, well-maintained building; a resident-focused care philosophy; and staff who appear to genuinely treat residents like family. One reviewer recounts a loved one who was made to feel royal, with attentive staff who knew his preferences and supported his day-to-day comfort across four years. Another account highlights an engaged, supportive approach from caregivers who listen, respond, and advocate on behalf of residents, making difficult decisions around care easier for families facing tough choices. The overarching tone in these accounts is appreciation for a community where residents can experience meaningful relationships, enjoyment of activities, and a sense of safety and respect.
In the end, The Courtyard at Oshkosh emerges as a place with a strong, largely positive reputation among many families and community members. For many residents and loved ones, it's described as a home-like environment where the staff are dedicated, the meals are satisfying, the activities are engaging, and the facility itself is clean and inviting. Yet the presence of serious concerns from other reviewers serves as a reminder that, like many care communities, there can be challenges - and that continuous attention to staffing, management practices, and quality of care remains essential. For families considering this community, the message is clear: you will likely encounter deeply caring staff and a welcoming environment, but it is important to engage actively, observe closely, and seek ongoing communication with leadership to ensure that all residents' needs are met with consistency and integrity.
67 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Outagamie County Regional (13 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being. Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Courtyard At Oshkosh in Oshkosh, WI, is a premier assisted living community specializing in Memory Care. With a wide range of amenities and care services, we strive to provide a comfortable and engaging environment for our residents.
Our community offers various amenities to enhance the quality of life for our residents. These include a beauty salon, where they can receive haircuts and styling services, as well as cable or satellite TV for entertainment. Community-operated transportation is available to ensure that residents can easily access nearby locations. For those who enjoy technology, there is a computer center with Wi-Fi/high-speed internet. Our dining room offers restaurant-style dining with delicious meals prepared by our skilled chefs. Residents can also relax and socialize in our outdoor space or gaming room. Additionally, we have a fitness room and wellness center to promote physical health and well-being.
In terms of care services, we prioritize the safety and well-being of our residents with 24-hour call system and supervision. Our trained staff provides assistance with activities of daily living such as bathing, dressing, and transfers. We coordinate with health care providers to ensure seamless medical care for our residents. Specialized memory care programming is available for those with cognitive impairments. We offer medication management and provide support for special dietary restrictions like diabetes diet.
Our community takes pride in offering a vibrant selection of activities to keep our residents engaged and entertained. From concierge services to fitness programs and planned day trips, we have something for everyone's interests. We empower our residents to take charge by allowing them to run their own activities as well as providing scheduled daily activities.
The Courtyard At Oshkosh benefits from its convenient location with several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals nearby. This enables easy access to essential services and opportunities for outings.
Overall, The Courtyard At Oshkosh provides a warm and inviting atmosphere where residents receive exceptional care, enjoy a range of amenities, and participate in meaningful activities.
The Courtyard At Oshkosh is located at 3851 Jackson Street, Oshkosh, WI 54901 in Winnebago County, Wisconsin
The Courtyard At Oshkosh enhances memory care for residents through a comprehensive suite of features designed to address their unique needs. Around-the-clock supervision ensures that residents are safe and supported at all times, while assistance with activities of daily living--such as bathing, dressing, and transfers--promotes independence and dignity in their routines. Coordination with healthcare providers facilitates timely medical attention and personalized care plans, closely aligned with each resident's health status. Meal preparation and service cater to nutritional needs and preferences, fostering both physical health and community engagement during dining. Medication management minimizes the risk of errors, ensuring that residents receive the appropriate dosages on schedule. The mental wellness program and specialized memory care programming offer stimulating activities that engage cognitive functions, while arrangements for transportation to medical appointments ensure continuity of care outside the residence, promoting overall well-being for individuals at various stages of dementia or Alzheimer's disease.
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