The Courtyard at Oshkosh

Pros

• The Courtyard is praised for its cleanliness and well-kept facilities, creating a pleasant environment for residents and visitors alike.
• Many reviews highlight the kindness and compassion of the staff, who are noted to be helpful and respectful towards the residents.
• The facility offers a variety of engaging activities for residents, promoting social interaction and participation.
• Residents appreciate the spaciousness and comfort of their rooms, with the option to personalize their spaces.
• The atmosphere at The Courtyard is described as warm, inviting, and bright, with ample natural light from large windows.
• Some families feel reassured by the regular wellness checks conducted by staff, responding promptly to resident needs.
• Residents enjoy certain aspects of the meals provided, with some mentioning specific favorites like pizza day.
• Feedback indicates that many families feel a sense of gratitude for choosing The Courtyard for their loved ones due to positive overall experiences.

Cons

• The nighttime and weekend staff were reported to have issues, with some residents experiencing yelling and bullying.
• There were complaints about the food quality and portions, with residents feeling afraid to voice their concerns.
• Some residents felt "punished" for complaining about meals, leading to a negative dining experience.
• A resident was inexplicably moved to a different dining table without consent, resulting in distress.
• It took an excessively long time for basic care needs, like bathing, to be addressed.
• The facility did not seem as upscale compared to other options available in the area.
• There were concerns that the backup cooks were not adequately preparing meals during a chef's absence.
• Despite requests for frequent wellness checks, there were still uncomfortable experiences reported with staff accusations of rule-breaking that residents claimed did not happen.

Review

The Courtyard at Oshkosh has been the subject of numerous reviews, offering a mixed bag of experiences based on individual perspectives. For some families, this facility was initially viewed favorably due to its cleanliness, well-kept environment, and friendly staff. Visitors noted that the facility maintained a high standard of hygiene in both common areas and residents' rooms, which is a significant consideration for families looking for comfortable living conditions for their loved ones. Many reviewers expressed appreciation for the overall aesthetics of the place, describing it as beautiful and inviting. The staff were often highlighted as helpful and polite, particularly those in administrative roles who worked diligently to accommodate new residents during their transitions.

However, despite these positive attributes, several families encountered serious issues with care quality that significantly impacted their loved ones’ satisfaction levels at The Courtyard. One family shared that after encountering multiple problems related to food quality and treatment from staff members—particularly during nighttime shifts—their mother felt compelled to move elsewhere after just two months. They reported unsettling incidents where caregivers allegedly yelled at residents or engaged in bullying behavior when administrators were not present. These concerns paint a troubling picture of staff interactions during off-hours, suggesting that while daytime staff might have been more attentive, nighttime personnel may have lacked proper training or empathy.

Food service emerged as one of the most contentious points among reviewers. Multiple individuals expressed disappointment regarding both the quality and quantity of meals served at The Courtyard. One reviewer noted that although they expected high-quality food due to the facility’s premium pricing, they found it lacking—not only in flavor but also in portions offered to residents. The absence of a regular cook who had suffered an accident compounded these issues; residents became reliant on substitute cooks whose performance failed to meet expectations. Additionally, some residents reportedly felt intimidated about voicing complaints about their meals for fear of retribution or privilege loss—a concerning sentiment that points towards an unhealthy dining atmosphere.

On a slightly more positive note, others shared uplifting stories about activities available for residents at The Courtyard. While not every resident showed interest in participating (such as one individual mentioned who preferred isolation), many appreciated being invited regularly to join group activities designed by caring staff members eager to engage with all residents socially. This aspect of community involvement seemed especially valuable to families searching for facilities where their loved ones could remain active and stimulated during their stay.

Tour experiences varied between visitors; many reported clean facilities adorned with beautiful decorations but noticed that room sizes could be smaller compared to other local options. Some felt the ambiance presented more like that of a nursing home rather than an upscale assisted living community but nonetheless appreciated its overall cleanliness and customer service level upon entering—an immediate impression made by smiling personnel can often set a tone conducive to comfort for potential new residents.

Ultimately, perspectives on whether The Courtyard at Oshkosh should be recommended diverged significantly among reviewers depending on personal experiences encountered there. While some expressed deep gratitude toward the kind-hearted staff who genuinely cared for their loved ones—with praise focused on particular team members—others raised alarms over serious incidences involving inadequate care or unsatisfactory meal services affecting resident enjoyment within what ought to be a nurturing environment. Such contrasting views emphasize how crucial it is for prospective families seeking assisted living solutions to consider firsthand accounts carefully while weighing both advantages and challenges inherent in any particular community before making important housing decisions for aging relatives.

This part of Oshkosh, Wisconsin offers a convenient and vibrant community for senior living. With several physicians, pharmacies, and hospitals within close proximity, residents have easy access to medical care and wellness services. The area also features a variety of restaurants offering different cuisine options, as well as cafes for socializing and enjoying a cup of coffee. Nearby parks provide opportunities for outdoor recreation and relaxation. Additionally, transportation options like Wittman Regional Airport are easily accessible for travel needs. Overall, this neighborhood offers a comfortable and well-rounded environment for seniors looking to reside in Oshkosh.

Physicians

• Dr Jill's Optical Shoppe (0 miles)
• Wellness Essentials (0.2 miles)
• Jumes George M DDS (0.2 miles)
• Dr K.N. Ringwala's Office (0.6 miles)
• Affinity Medical Group (0.8 miles)
• InSight Eye Care (1.5 miles)
• Oshkosh Optical Center SC (1.5 miles)

Pharmacies

• Schultz Pharmacy (0.1 miles)
• Oshkosh- Sawyer Street Hometown Pharmacy (1.5 miles)
• Walgreens (1.5 miles)
• Home Town Pharmacy (1.6 miles)
• Lutheran Homes of Oshkosh (1.7 miles)
• Aurora Pharmacy (1.9 miles)
• CVS Pharmacy (2 miles)

Restaurants

• Ruby Owl (0.1 miles)
• Ground Round (0.2 miles)
• Becket's (0.2 miles)
• Dockside Tavern (0.3 miles)
• Fletch's Local Tap House (0.3 miles)
• Roxy Supper Club (0.3 miles)
• Greene S Pour Hou (0.3 miles)

Hospitals

• True Value- Local PPC (0.1 miles)
• Theda Clark Surgery Center (2.7 miles)
• Aurora Medical Center (2.9 miles)

Cafes

• Pilora's Cafe (0.8 miles)
• Starbucks (2.2 miles)
• Panera Bread (2.5 miles)

Parks

• Menominee Park (1 miles)
• South Park (1.5 miles)
• Eaa Nature Center (2.8 miles)

Transportation

• Wittman Regional Airport (OSH) (1.7 miles)

Theaters

• Oshkosh Cinema Oshkosh, Wi (2.1 miles)

Places of Worship

• St Raphael Catholic Church (2.7 miles)