Affiliated Home Care in Oshkosh, WI

Pros

• Clarity Care is a great company to work for.
• The staff are amazing and supportive.
• Clarity Care is an amazing place to work.
• The clients are awesome and the staff truly care for them.
• Clarity Care offers great pay with lots of hours.
• Clarity Care is an excellent place to work with flexible hours and a meaningful mission.
• The team works well together with great teamwork.
• Clarity Care provides opportunities to help others and find purpose in the work.

Cons

• The recruiters are unresponsive after initial contact, showing a lack of respect for applicants.
• Upper management does not care about residents or workers and should be reported to the state.
• Maintenance neglect is evident, with outdoor light fixtures that haven’t worked for years and have been shrugged off.
• The agency is described as causing a client’s life to become a living hell due to broken and stolen items.
• The company forces employees to work at houses they’ve never worked at or trained for, with no real option to refuse.
• It’s viewed as a late-stage capitalism nightmare designed to profit from people who can’t afford a nursing home.
• Communication is poor, with updates not provided and information delivered days or weeks later.
• Some staff are abrasive and uncaring toward patients, and staffing levels are insufficient to properly care for residents.
• CNA classes are overpriced, with outdated training materials and poor quality instruction.

Review

Affiliated Home Care in Oshkosh is best suited for families that need practical, in-home caregiving delivered by engaged frontline staff and are willing to take an active role in coordinating care. The strongest case rests with residents who can benefit from compassionate aides who form real connections and who are flexible enough to tailor routines to individual preferences. The reviews consistently credit the care teams for warmth and dedication, making daily living more comfortable for a person who can stay reasonably independent with regular support. Yet this option is not ideal for those requiring unwavering administrative reliability or stringent safety oversight. When care is delivered consistently, the human touch makes a meaningful difference; when it isn’t, gaps in communication and accountability erode trust and stability.

Explicitly, families should consider alternatives if predictable governance and proactive risk management are top priorities. The commentary depicts uneven administrative reliability, inconsistent outreach, and decisions that seem to occur without clear family involvement. For residents with higher safety needs or vulnerability to neglect, the risks become a decisive factor. Families preferring steady incident reporting, proactive maintenance, and a clear escalation path should compare with other providers or contemplate licensed facilities where governance and safety protocols are more consistently demonstrated. In short, this is not the first choice for those who require constant, transparent oversight and an unambiguous, accountable leadership structure. The right option, for many, is one with tighter governance and more predictable operations.

On the upside, the strongest positives center on the front-line workforce: caregivers who genuinely care, exhibit flexibility in scheduling, and operate with a mission-driven ethic. Several reviews highlight teams that communicate with families, celebrate successes, and make residents feel valued through daily interactions. This is a tangible strength in home care, where the day-to-day human connection often determines quality of life. Where management and systems hold steady, families experience dependable warmth and responsiveness that can offset some logistical hurdles of in-home support. However, these benefits do not fully offset the most troubling signals in the reviews: management gaps, inconsistent training, and staffing volatility that undercuts continuity of care. Reports of safety lapses, loss of resident belongings, and perceived neglect cast a long shadow over the positive caregiver attributes, undermining confidence in long-term reliability.

Families who move forward should insist on concrete safeguards and clear expectations from the outset. A dedicated care coordinator who serves as the families’ primary contact, with published response times, is essential. Demand transparent caregiver assignments, so ownership of shifts and supervision is visible, along with published incident reports, maintenance checklists, and safety audits. Require hands-on onboarding with supervisors who can verify competency before visits begin, and insist on ongoing training updates and periodic performance reviews. Push for written escalation procedures to state licensing bodies or ombudsman channels if concerns accumulate. These steps signal a genuine commitment to corrective action and a willingness to address problems rather than conceal them, which is critical when the care plan centers on vulnerable residents.

Monitoring early indicators after engagement begins is non-negotiable. Unreturned calls or messages for days, or families chasing updates about care tasks, are red flags of administrative instability. Frequent staff turnover and last-minute caregiver changes often foreshadow lapses in continuity and consistency. A robust provider will show proactive supervision, timely repairs, and clear communication about schedule shifts or personnel changes. Look for written care plans that evolve with the resident’s needs and for regular summaries of care delivered, medications, mobility assistance, and daily living tasks. Absence of these safeguards means the advantages of a compassionate, adaptable caregiver cadre may be outweighed by risk, uncertainty, and the erosion of trust between family, resident, and agency.

Overall, Affiliated Home Care in Oshkosh offers a mixed promise: real moments of comfort and responsive caregiving exist, yet governance and safety reliability appear uneven. For families prioritizing warm, adaptable aides and the ability to tailor in-home support around a loved one, this option can work if vigilant oversight and a solid accountability framework are in place. Those with higher or more complex medical or safety needs, or who require consistent, proactive administrative communication, should rigorously compare alternatives, especially licensed assisted living environments or other home-care providers with documented safety records and steady leadership. Before committing, pursue a candid, written review of contracts, care plans, and escalation procedures. With the right safeguards, this provider can meet day-to-day caregiving needs; without them, the risk of breakdowns in trust and safety rises too high to overlook.

This area of Oshkosh, Wisconsin, offers a variety of amenities within close proximity for seniors looking to reside in a convenient and vibrant community. With multiple physicians' offices, a surgical center, pharmacies, and hospitals nearby, residents have easy access to healthcare services. There are also several restaurants and cafes for dining out or socializing with friends. For those who enjoy nature, parks like Menominee Park and South Park provide opportunities for outdoor activities and relaxation. Transportation is readily available with the Wittman Regional Airport nearby. Additionally, there is a theater for entertainment and a place of worship for spiritual fulfillment. Overall, this area provides a well-rounded living environment for seniors seeking convenience and comfort in Oshkosh.

Physicians

• Wellness Essentials (0.3 miles)
• Dr Jill's Optical Shoppe (0.3 miles)
• Jumes George M DDS (0.5 miles)
• Affinity Medical Group (0.5 miles)
• Dr K.N. Ringwala's Office (0.6 miles)
• Oshkosh Optical Center SC (1.6 miles)
• Ambulatory Surgical Center (1.7 miles)

Restaurants

• Ruby Owl (0.3 miles)
• Fletch's Local Tap House (0.3 miles)
• Roxy Supper Club (0.4 miles)
• Ground Round (0.4 miles)
• Becket's (0.5 miles)
• Dockside Tavern (0.5 miles)
• Greene S Pour Hou (0.5 miles)

Hospitals

• True Value- Local PPC (0.3 miles)
• Theda Clark Surgery Center (3 miles)

Pharmacies

• Schultz Pharmacy (0.3 miles)
• Walgreens (1.5 miles)
• Home Town Pharmacy (1.6 miles)
• Aurora Pharmacy (1.7 miles)
• Oshkosh- Sawyer Street Hometown Pharmacy (1.8 miles)
• Lutheran Homes of Oshkosh (2 miles)
• CVS Pharmacy (2.4 miles)

Parks

• Menominee Park (0.7 miles)
• South Park (1.8 miles)
• Eaa Nature Center (3 miles)

Cafes

• Pilora's Cafe (0.8 miles)
• Starbucks (2.5 miles)
• Panera Bread (2.8 miles)

Transportation

• Wittman Regional Airport (OSH) (1.9 miles)

Theaters

• Oshkosh Cinema Oshkosh, Wi (2.4 miles)

Places of Worship

• St Raphael Catholic Church (3.1 miles)