Onalaska Senior Living

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  • Interior

    A cozy restaurant dining area with stylish seating and artwork on the walls.

  • Decor

    A modern and minimalist seating area with stylish chairs and tables in a well-lit room.

  • Living Room

    A cozy living room with neutral tones, featuring a large lamp, artwork on the wall, and a stylish coffee table.

  • Bedroom

    A cozy bedroom with a neatly made bed, artwork on the walls, and a dresser.

  • Windows

    A cozy home office with a wooden desk, bookshelves, and a comfortable chair by the window.

  • Dining

    A well-lit dining area with elegant furnishings and décor.

  • Kitchen

    A modern open floor plan features a cozy living room with a white sofa, adjacent to a kitchen area with bar stools and pendant lighting.

  • Lighting

    A modern bathroom interior featuring a large mirror, dual sinks, and contemporary lighting.

  • Artwork

    A modern dining room with a stylish chandelier and elegant table setting.

  • Seating Area

    A modern seating area with patterned chairs and a central table, illuminated by overhead lighting.

  • Fireplace

    A modern living room with a central fireplace, surrounded by four upholstered chairs and decorated with a large mirror above the mantle.

  • Bathroom

    An empty walk-in closet with shelving leading to a bathroom.

  • Lobby

    A modern lobby with a central fireplace and comfortable seating area.

  • Chandelier

    A modern dining room featuring a large table surrounded by elegant chairs, a striking chandelier, and tasteful artwork on the wall.

Onalaska Senior Living

3770 Emerald Drive East, Onalaska, WI 54650

For more information about senior living options: (844) 490-3973

4.4 from 14 reviews
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Assisted Living Independent Living

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    Overall Review of Onalaska Senior Living

    Pros

    • pro The staff at Havenwood consistently goes above and beyond for residents, treating them like family.
    • pro Havenwood is clean, well-maintained, and thoughtfully designed to help residents thrive.
    • pro The front desk and overall reception have improved and are welcoming.
    • pro Residents and their visitors are greeted warmly, contributing to a strong sense of community.
    • pro On-site amenities, including the library, fitness center, 24/7 micro-market, restaurant, and deli, enhance daily life.
    • pro Care staff take a genuine interest in residents, seeing them as people rather than just tasks.
    • pro The management team is exceptional, providing small-town warmth in every interaction.
    • pro The dining and activity options are abundant and enjoyable, contributing to a vibrant community life.
    • pro Families feel they are getting good value through attentive care and meaningful support.
    • pro Havenwood is described as a haven with friendly people, beautiful apartments, and careful attention to detail.

    Cons

    • pro They would not recommend sending loved ones there.
    • pro The care plan was described as outrageous and not worth the money.
    • pro The grandmother is paying over $4,000 a month and is receiving very minimal care.
    • pro A staff member was extremely rude and treated it as a burden to check on the grandmother.
    • pro Rates for care have more than doubled in the last year, and the quality of the food has declined.
    • pro The good RAs have left due to other staff and being overworked.
    • pro The facility has gone downhill and is now very expensive.

    Review

    Havenwood comes through in many reviews as a warm, well-designed senior living community where residents and their families consistently mention a genuine commitment from staff and leadership. Across the board, people describe a place that feels lived-in in the best possible way: clean, well maintained, and populated by people who seem to care deeply about the residents' daily happiness and long-term well-being. Many reviewers highlight the sense of community - residents gathering together, greeting new faces, and forming friendships - and they repeatedly credit the staff for creating that atmosphere. The front desk and concierge services are frequently called out as approachable, friendly, and responsive, setting a welcoming tone the moment you walk in the door.

    The experiences of Loretta Clarkin's family illustrate a recurring theme: staff who go above and beyond. Loretta lived at Havenwood for nearly four years, and her family describes employees at every level as deeply caring and attentive to residents "until the end." The reviewer notes a visible improvement in operations after a change in a bad review, with the building staying very clean and the front desk notably better than before. While acknowledging some ongoing challenges - such as occasional delays in timely meals - the overall impression is one of a community that strives to do better and prides itself on the strong relationships it builds with residents and families. A final rating drifted to about 3.8, reflecting the mixture of strengths and the occasional drawbacks.

    Personal stories from residents who faced life-changing moments there also shape Havenwood's portrait. One reviewer moved into Havenwood in March, only to lose a spouse the very next month; yet they describe being treated "like family" by the staff and other residents, a sentiment echoed by many who feel supported by people who understand the emotional rhythms of senior living. The individual notes that the food and facilities are excellent, with special praise for Nancy, the concierge, who stands out as a standout member of the Havenwood team. The sense of belonging and home-like warmth is repeatedly described as a defining feature, turning what could be a difficult transition into something much more manageable and reassuring.

    Amenities and the built environment are another frequent focal point. Reviewers consistently mention the library, fitness center, and a 24/7 micro-market as valuable conveniences that enhance daily life. There is enthusiasm for the range of programs, including lunch outings, movement classes, and other social or wellness activities that help residents stay engaged and connected. One person specifically notes the appeal of staying in an apartment with options for assisted living services if needed, highlighting Havenwood's design as conducive to aging in place. The overall sentiment is that Havenwood offers a robust lifestyle - combining comfortable living spaces, practical services, and opportunities to pursue hobbies and social events.

    Not every review paints Havenwood in an entirely flawless light. A reviewer who moved a grandmother from Havenwood to another community offers a pointed counterpoint: they do not recommend Havenwood. They describe an outrageous care plan, high costs well over $4,000 per month, and minimal care, with a staff member who seemed rude and unhelpful when asked to check on the grandmother. Communication issues and a perceived lack of effort from some staff contributed to a disappointing experience, culminating in a sense of needless depression for the resident. This perspective serves as a cautionary counterweight to the many glowing descriptions and reminds readers that individual experiences can vary significantly.

    Together, these views touch on a tension often present in senior living: management's warmth and the reality of cost and staffing pressures. One reviewer who spoke from experience as a former director praises Havenwood's management for the "small-town warmth" and professional demeanor, even during tough days. At the same time, they note real concerns - rates for care have reportedly doubled, cooks have changed, the quality of meals has declined, and some long-time staff have left due to overwork. The implication is that, while the leadership and culture are commendable, market pressures and staffing challenges can impact day-to-day experiences, including perceived value and responsiveness. The sentiment among these voices is mixed but leans toward recognizing Havenwood's strengths while urging continued attention to consistent service and affordability.

    Additional voices reinforce Havenwood's appeal as a place to call home. A couple describes moving to Havenwood while building a home and finding the property well maintained, quiet, and welcoming. They praise the thoughtful mix of activities, the on-site restaurant and deli, and the overall lifestyle - calling Havenwood a place they would strongly recommend for a "living lifestyle" that blends convenience with community and recreation. Other reviewers celebrate the sense of community, the friendliness of staff, and the satisfaction of daily living - bingo, crafts, exercise classes, and library access - paired with the comfort of seeing familiar faces and feeling greeted upon arrival. These narratives emphasize a balance between independence and the availability of supportive services if needed.

    In several accounts, families highlight a consistent thread: Havenwood's residents and staff feel like a family. Mothers, spouses, and relatives repeatedly mention how the staff know the residents well, how they greet visitors warmly, and how the facility supports dignity and connection. The most recent testimonials underscore a sense of joy and belonging, with one review praising the overall experience as seamless and one person's mom described as "very happy" with her life at Havenwood. Reviewers frequently project long-term comfort in the community - from independent living now with the possibility of assisted services later to the option of staying in one's apartment while receiving some level of care as needs evolve.

    Taken together, the collection of reviews paints Havenwood as a multifaceted community that excels in warmth, engagement, and environmental quality. It is a place where many residents feel genuinely cared for, where staff members become familiar faces and trusted allies, and where amenities and programming support an active, social, and dignified lifestyle. Yet it is also a community facing the realities of cost pressures, staffing challenges, and the occasional mismatch between expectations and service delivery. For families and individuals considering Havenwood, the prevailing message is one of strong positives grounded in meaningful human connections, with a realistic eye toward ongoing improvements and the careful weighing of value and affordability.

    Features

    Housing

    • 128 resident community capacity 128 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • La Crosse Municipal (4 miles away) La Crosse Municipal (4 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Onalaska Senior Living is an assisted living community located in the charming town of Onalaska, WI. With a focus on promoting independent living, residents here can enjoy a variety of amenities and care services to enhance their daily lives.

    The community offers a range of amenities designed to cater to the needs and preferences of its residents. There is a beauty salon on-site where residents can pamper themselves, as well as access to cable or satellite TV for entertainment. Community-operated transportation is available for those who need assistance getting around town, and there is also a computer center for staying connected with loved ones. Residents can dine in the elegant dining room that offers restaurant-style dining or opt for private meals in their own kitchenette if desired. The fitness room provides opportunities for physical exercise, while the gaming room and small library offer spaces for leisure activities. Outdoor spaces and gardens allow residents to enjoy nature and relax in peaceful surroundings. Additionally, housekeeping services ensure that common areas are clean and well-maintained.

    The care services provided at Onalaska Senior Living are comprehensive and personalized to meet each resident's individual needs. A 24-hour call system and supervision ensure that help is always available when needed. Assistance with daily activities such as bathing, dressing, and transfers is provided by trained caregivers. Medication management helps residents stay on top of their prescriptions, while a mental wellness program supports emotional well-being. Special dietary restrictions are accommodated to promote overall health and wellness. Transportation arrangements are made both for non-medical purposes as well as facilitating visits to doctors' appointments.

    In addition to these amenities and care services, Onalaska Senior Living also offers a vibrant social environment with various activities planned throughout the week. Fitness programs keep residents active, while planned day trips provide opportunities for exploration beyond the community. Resident-run activities encourage social interaction among peers, and scheduled daily activities ensure that there is always something exciting happening within the community.

    Residents of Onalaska Senior Living will find convenience in the proximity of various nearby establishments. With three cafes, 12 pharmacies, and 25 restaurants close by, there are plenty of options for dining out or grabbing a quick bite. The community is also located near one park and two places of worship for residents' spiritual and recreational needs. Additionally, easy access to 15 physicians and four hospitals ensures that medical services are readily available when needed.

    Overall, Onalaska Senior Living offers a comfortable and supportive environment for seniors seeking an assisted living community that prioritizes independence and a high quality of life.

    Nearby Places of Interest

    Hospitals

    • Restoration Myofascial Release (0.3 miles)
    • Gundersen Lutheran Family Medicine (1.2 miles)
    • Gundersen W. R. Yutuc Renal Dialysis Center Onalaska (1.3 miles)
    • Mayo Clinic Health System-Franciscan Healthcare (2.3 miles)

    Restaurants

    • Chipotle Mexican Grill (0.3 miles)
    • Burrachos (1.4 miles)
    • Culver's (1.5 miles)
    • Noodles & Company (1.5 miles)
    • Olive Garden (1.6 miles)
    • McDonald's (1.7 miles)
    • HuHot Mongolian Grill (1.9 miles)

    Pharmacies

    • Walmart Pharmacy (0.8 miles)
    • Gundersen Pharmacy Onalaska Clinic (1.2 miles)
    • Complete Nutrition (1.4 miles)
    • CVS Pharmacy (1.6 miles)
    • Walgreens (1.6 miles)
    • Gundersen Pharmacy Onalaska (Degen Berglund) (2.7 miles)
    • Walgreens (4.1 miles)

    Physicians

    • Feist Jon W DDS (1 miles)
    • Oral Surgery Clinic of La Crosse (1.2 miles)
    • Gundersen Lutheran Medical - John Herath MD (1.2 miles)
    • Gundersen Lutheran Onalaska Clinic (1.2 miles)
    • Remus Amanda Gundersen Lutheran Medical Center Onalaska (1.2 miles)
    • Allergy Associates of La Crosse (1.3 miles)
    • Gundersen Lutheran Dialysis Center (1.3 miles)

    Cafes

    • Starbucks (1.4 miles)
    • Caribou Coffee (2.3 miles)
    • Panera Bread (2.5 miles)
    • Greengrass Cafe (6 miles)
    • Moka (6.3 miles)

    Places of Worship

    • Saint Patrick's Catholic Parish (2.8 miles)
    • Apostolic Life Church (3.2 miles)
    • Blessed Sacrament Catholic Church (5.9 miles)
    • English Lutheran Church Elca (6.3 miles)

    Parks

    • Community Park (3.2 miles)
    • Hixon Forest Park (5.1 miles)
    • Copeland Park (5.5 miles)
    • Veterans Freedom Park (5.5 miles)
    • Grandad Bluff (5.6 miles)
    • Deerwood Park (6.3 miles)
    • Weigent Park (6.4 miles)

    Transportation

    • Amtrak (5.4 miles)

    Frequently Asked Questions

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