Elizabeth Residence New Berlin

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  • Interior

    A cozy bedroom with a single bed bathed in natural sunlight from a large window.
  • Decor

    A cozy lobby area with comfortable seating and warm lighting.
  • Building

    A suburban residential building with a driveway.
  • Architecture

    An outdoor timber frame pergola with a built-in fireplace, set against a natural landscape.
  • Trees

    A wooden pavilion set in a park landscape, featuring a weathervane on top.
  • Dining

    A spacious dining room with wooden floors and elegant lighting.
  • Seating Area

    A spacious outdoor patio with comfortable seating and ceiling fans.

Elizabeth Residence New Berlin

4461 South Sunny Slope Road, New Berlin, WI 53151

For more information about senior living options: (844) 490-3973

4.1 from 27 reviews
5 stars
20
4 stars
1
3 stars
1
2 stars
0
1 stars
5

Assisted Living Memory Care

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    Overall Review of Elizabeth Residence New Berlin

    Pros

    • pro The facility has great facilities and the staff are very friendly and welcoming.
    • pro The staff are great, especially the leaders, and demonstrate care and love for the residents.
    • pro Elizabeth Residence is a very welcoming place with incredibly helpful, friendly, and caring staff; residents receive great care and participate in daily activities.
    • pro The atmosphere is welcoming thanks to the residents and staff.
    • pro The staff are kind and fun, and residents enjoy activities like card games and other social pursuits.
    • pro The meals are varied and tasty.
    • pro The staff are super friendly and spend substantial time with residents.
    • pro Elizabeth Residence provides remarkable care and compassion.
    • pro The staff across front office, nursing, kitchen, and activity departments are described as among the best.
    • pro The small, home-like atmosphere of Elizabeth Residence is created by its caring staff.
    • pro The kitchen staff go above and beyond to make meals right for the residents.

    Cons

    • pro The reviewer claimed staff are always in a cubby hole at the nurses' station, talking and ignoring patients.
    • pro They stated the facility should be shut down for the lack of care provided.
    • pro Residents have to sit in their accidents until Monday due to no weekend staff.
    • pro They argued that the facility is a nursing home, not assisted living, and residents need attentive nursing care.
    • pro The reviewer called the place a perfect example of human cruelty.
    • pro They alleged that residents fell several times and families were not notified.

    Review

    The Elizabeth Residence in New Berlin is described by many as a place that feels welcoming from the moment you step inside. Across several voices, the facilities themselves are praised, and the staff are consistently described as friendly, helpful, and caring. Reviewers repeatedly highlight the leadership and the way they seem to genuinely care for residents, with one observer noting "great staff! Especially their leaders! I am impressed by their care and love for the residents," and others echoing the sentiment that the atmosphere is warm and inviting. Volunteers and families alike speak to a culture that makes residents feel at home, not simply cared for in a clinical sense.

    Families also emphasize the social and communal aspects of life at Elizabeth Residence. A teenager who volunteers there calls it a "very welcoming place" with incredibly helpful staff who are "extremely friendly and caring." They point out that residents receive attentive care and are encouraged to participate in daily activities, which helps them socialize and stay connected to the broader community. The sense of community is reinforced by the residents themselves and the staff who create a lively, engaging environment - something that many reviewers say makes the place feel like a home rather than a facility. The grandfathers and grandmothers who live there are described as thriving with opportunities to engage in card games and other social pursuits, thanks to the kind and fun staff.

    Another thread within the positive feedback focuses on the quality of care in daily life. Several reviews praise not only the bedside attention but also the broader care team - the front office, nursing staff, kitchen crew, and activity directors - who together make life at Elizabeth Residence feel cohesive and well-supported. One caregiver who works with dementia patients notes that, despite the challenges of the conditions they care for, the staff are consistently quick to jump in to help with mealtimes and safety concerns, and they maintain a favorable staff-to-patient ratio. A consistent compliment across multiple accounts is the home-like atmosphere created by a relatively small facility size, especially in the context of hospice services and personalized attention to residents' needs.

    Specific individual experiences reinforce the positive picture. Several families recount exemplary experiences with particular staff members who went above and beyond. For example, one reviewer mentions the activity director, Jack, and how he and the team spent meaningful time with their loved one. Others highlight the care team's compassion when dealing with challenging health situations, noting that their gratitude for the staff's patience and competence is ongoing. The sense that staff members invest time and energy into residents' well-being - through thoughtful interactions, engaging activities, and attentive daily routines - comes through clearly in these accounts.

    Yet the picture is not uniformly glowing. A different set of voices brings sharp, critical feedback that cannot be ignored. One contributor offers a stark, negative assessment, contending that the facility is not what it seems: calling the place a nursing home rather than assisted living and insisting the care is not attentive. The reviewer paints a picture of staff spending time in a nurses' station, seemingly detached from residents, and they argue the price tag - quoted as over $8,000 per month - does not align with the level of care provided. They describe weekends when cleaning and care tasks do not get done, and they voice concerns that residents who experience bathroom accidents may be left waiting for support. The tone is strongly disapproving, and the accusations emphasize a perceived mismatch between expectations and reality.

    Several deeply negative experiences surface, adding to the complexity of the overall impression. One reviewer uses emphatic language to describe a scene they witnessed as cruelty, suggesting that abandoning residents is a possibility in this environment. They describe feelings of shock and sorrow, portraying the facility as emblematic of neglect in their view. Another reviewer uses a blunt warning about safety and care: do not send a loved one here, with specific complaints about falls not being communicated to families, insufficient checks in, and inadequate bathing routines. A separate comment focuses on neglect of basic hygiene, noting that a resident's hair and cleanliness were not properly tended to during visits, which compounds concerns about the overall standard of daily care.

    Taken together, the reviews present a broad spectrum of experiences at Elizabeth Residence in New Berlin. The facility is repeatedly praised for its welcoming atmosphere, caring staff, and opportunities for social engagement and meaningful activity. The small, home-like setting and positive anecdotes about the dining experience and the personable staff contribute to a strong sense of quality for many families. At the same time, there are troubling, specific allegations about neglect, inconsistent care, misalignment of the facility's services with expectations for assisted living versus nursing care, and serious safety concerns. The divergence in experiences suggests that outcomes may vary significantly by unit, staff shifts, and individual circumstances, highlighting the importance of prospective residents' families conducting thorough visits, asking pointed questions about care levels, fall reporting, bathing routines, and communication with families, as well as clarifying pricing and what services are included.

    In the end, Elizabeth Residence appears to be a place of strong contrasts. For some families, it represents a caring, active, and homey environment where residents flourish under attentive staff and engaging programs. For others, especially those who encounter or hear about gaps in safety, communication, and basic care tasks, it feels like a place to avoid. The best approach for anyone considering this residence is to visit personally, assess the specific unit and staff on site, talk to multiple families and residents, and verify what level of care is being provided, how frequently falls and health changes are communicated, and what is included in the monthly cost. Only with firsthand observation can the true fit for a loved one be determined, given the wide range of experiences shared by those connected to Elizabeth Residence.

    Features

    Housing

    • 30 resident community capacity 30 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • General Mitchell International (10 miles away) General Mitchell International (10 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Elizabeth Residence New Berlin in New Berlin, WI, is an assisted living community that specializes in memory care for individuals with Alzheimer's disease or other forms of dementia. Our residents benefit from 24-hour supervision and assistance with activities of daily living, including bathing, dressing, and transfers.

    Our community offers a range of amenities to make our residents feel at home. Each room is fully furnished and includes cable or satellite TV and a telephone for easy communication with loved ones. Residents can enjoy restaurant-style dining in our spacious dining room, where delicious meals are prepared according to individual dietary restrictions. For those who prefer to cook their own meals, each room is equipped with a kitchenette.

    We understand the importance of mental wellness for individuals with memory impairments, which is why we offer specialized memory care programming. Our residents can participate in resident-run activities and scheduled daily activities specifically designed to stimulate cognitive function and promote social engagement.

    In addition to providing excellent care services and amenities, Elizabeth Residence New Berlin boasts a convenient location near various amenities. There are seven cafes, four parks, 14 pharmacies, nine physicians' offices, 21 restaurants, one place of worship, one theater nearby. Furthermore, there are two hospitals just a short distance away.

    At Elizabeth Residence New Berlin, we strive to provide a safe and comfortable environment where our residents can thrive while receiving the personalized care they need.

    Nearby Places of Interest

    Cafes

    • Panera Bread (1.1 miles)
    • The Gingerbread House (2.6 miles)
    • Starbucks (2.7 miles)
    • Starbucks (3.2 miles)
    • Starbucks (4 miles)
    • Vintage Grounds (4.1 miles)
    • Starbucks (4.2 miles)

    Physicians

    • New Berlin Clinic-Children's Wisconsin (1.1 miles)
    • New Berlin Family Practice Clinic (1.4 miles)
    • Aurora Advanced Healthcare (1.4 miles)
    • Prohealth Care Medical Centers (1.6 miles)
    • Oklahoma Pediatrics-Children's Wisconsin (2.9 miles)
    • Pro Health Care (3.2 miles)
    • Lincoln Avenue Clinic (3.3 miles)

    Pharmacies

    • Walgreens (1.3 miles)
    • PRN Rx (1.8 miles)
    • Walgreens (2.2 miles)
    • Walgreens (2.8 miles)
    • Walgreens (3.1 miles)
    • CVS Pharmacy (3.2 miles)
    • Walgreens (3.4 miles)

    Theaters

    • Ridge Cinema New Berlin, Wi (1.3 miles)
    • Silverspot Cinema - The Corners of Brookfield (6.2 miles)

    Restaurants

    • Armeli's Restaurant & Pizzeria (1.4 miles)
    • Culver's (1.4 miles)
    • Matty's Bar and Grille (2.3 miles)
    • Culver's (2.9 miles)
    • Taco Bell (2.9 miles)
    • Little Caesars Pizza (3.2 miles)
    • Lovers Lane Sushi and Seafood Buffet (3.4 miles)

    Parks

    • The Big Backyard (2.4 miles)
    • Schmidt Park (2.9 miles)
    • Greenfield Park (3.3 miles)
    • Idle Isle Park (3.8 miles)
    • West Allis West Milwaukee Recr (5.3 miles)
    • Dousman Stage Coach Inn Museum (5.6 miles)
    • Elm Grove Village Park (5.9 miles)

    Hospitals

    • Surgicenter - Children's Wisconsin (2.9 miles)
    • Rogers Memorial Hospital (3.3 miles)
    • Froedtert Pavilion (6.4 miles)

    Places of Worship

    • St Leonard Catholic Church & School Muskego (4.7 miles)
    • Honey Creek Church (6.3 miles)

    Frequently Asked Questions

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