Information last verified:
404 Diekhoff, Neenah, WI 54956
For more information about senior living options: (844) 490-3973
The staff at Alten Haus truly go above and beyond to make residents feel cared for and valued. The environment is clean, welcoming, and filled with kindness. The caregivers are patient, compassionate, and attentive, treating residents like family. The activities are engaging and help residents stay active and social. The meals are delicious and balanced, and the facility feels like a community. Alten Haus is a great, family-owned and operated assisted living. The staff are angels on Earth—attentive, considerate, and flexible in every way.
The facility was terrible and unsanitary. They felt used, despite it being described as like family. Residents reported catching a cold and experiencing mental health struggles as a result. The staff stole a resident’s DoorDash order and slammed the door in her face when she demanded her money back. The place had terrible living conditions, the food was bad, and the staff were very inconsiderate. A resident reportedly said that one staff member should be run over if a question arose, and questions would likely go unanswered or be met with a hang-up on the phone.Wilson House in Neenah, WI is best suited for seniors who want a warm, home-like setting with hands-on, compassionate care, a steady rhythm of activities, and a family-operated atmosphere. This community tends to attract residents who value daily attentiveness from staff, flexible assistance that respects individual routines, and opportunities to stay socially engaged without feeling like a clinical environment. For couples or residents who prefer a small, intimate feel where staff know preferences and memories can be honored in real time, Wilson House presents a compelling fit.
Those who may want to consider alternatives are individuals seeking flawless consistency or highly structured, corporate-style operations. The posted reviews reveal a split in experiences: most accounts celebrate warmth, cleanliness, and a strong focus on resident well-being, yet a minority describe serious lapses in sanitation, responsiveness, or respect. For families prioritizing rigid safety protocols, predictable service every single day, and zero tolerance for any misstep, other options with more standardized systems and oversight might be a better match. Likewise, seniors with substantial memory-care needs or those requiring intensive rehabilitation services should verify that Wilson House can sustain those higher levels of clinical support.
The main pros, staff who are patient, compassionate, and attentive; a clean, welcoming environment; plentiful activities; and home-cooked meals, form a powerful offset to the concerns raised in the minority of negative reviews. When caregivers treat residents like family, when the setting feels less like a facility and more like a community, and when routines can be adapted to honor family wishes, the day-to-day quality of life rises sharply. The resident-centric focus often translates into meaningful social connections, regular outings, and a calendar that reflects resident interests, all of which can substantially ease transitions for families confronting aging in place decisions. Those factors are the strongest argument in favor of choosing Wilson House for the right person.
However, the gravity of the negative feedback cannot be dismissed. Instances of unsanitary conditions, dismissive attitudes, or hostile interactions with staff are red flags that demand scrutiny. A few accounts describe behavior that undermines trust or basic respect, and at least one report touches on perceived improper conduct. While the positive experiences appear more common, the existence of such outlier experiences means due diligence is essential. Prospective families should not rely on sentiment alone; immediate in-person assessments, candid conversations with multiple staff members, and direct references from current residents or families are prudent steps to verify that the environment aligns with nonnegotiable expectations.
In practical terms, decision-makers should approach a Wilson House evaluation with a clear checklist. Schedule a tour during different times of day to gauge consistency in staff responsiveness and cleanliness. Ask pointed questions about incident handling, sanitation protocols, and how meal preferences are accommodated. Probe turnover rates and staff training to gauge whether the compassionate culture is durable or prone to fluctuation. Seek testimonials or references that address comparable needs, such as memory care or mobility assistance, and request a trial period if possible. Compare with other small, family-operated communities as well as larger, more corporate settings to determine which balance of warmth, reliability, and oversight best serves the senior’s goals.
The verdict is that Wilson House offers a compelling, heart-forward environment for seniors who prize personal attention, a home-like social landscape, and flexible care tailored to individual wishes. It shines brightest when staff consistently deliver compassionate engagement, residents feel truly valued, and daily life feels participatory rather than prescriptive. For families unwilling to compromise on cleanliness, respectful treatment, and reliable communication, the option warrants careful vetting and firsthand visits. When those conditions are met, Wilson House can be an excellent choice; when they are not, exploring alternatives with tighter quality controls and cleaner track records is a prudent, even essential, course.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Outagamie County Regional (6 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs. Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Wilson House in Neenah, WI is a warm and inviting assisted living community that offers a range of care services to meet the individual needs of our residents. Our dedicated staff provides personalized assistance with activities of daily living such as bathing, dressing, and transfers, ensuring that each resident receives the support they need.
We understand the importance of maintaining mental wellness and offer a specialized mental wellness program to promote cognitive health. For those requiring memory care, we provide specialized programming designed to enhance their quality of life. Our team works closely with healthcare providers to coordinate medical appointments and ensure that all medication management needs are met.
At Wilson House, we believe that a healthy diet plays a vital role in overall well-being. We cater to special dietary restrictions such as diabetes diets, offering nutritious meals prepared by our skilled culinary team. Dining takes place in our spacious dining room where residents can enjoy delicious food in the company of others.
Our community boasts numerous amenities for residents to enjoy including peaceful outdoor spaces and a beautiful garden. We strive to create a comfortable living environment by providing fully furnished accommodations. Housekeeping services are also provided to ensure that residents can focus on enjoying their time with us.
Residents at Wilson House will find plenty of opportunities for socialization and engagement through our scheduled daily activities. From fitness classes to creative arts workshops, there is something for everyone. In addition, our convenient location puts us close to various amenities including cafes, parks, pharmacies, restaurants, places of worship, and hospitals.
We aim to make the transition into our community as seamless as possible by offering move-in coordination services. Residents can easily settle into their new home while we take care of the logistics.
With Wi-Fi/high-speed internet access and telephone services available throughout the community, residents can stay connected with loved ones at all times.
For exceptional care in a welcoming environment, choose Wilson House in Neenah, WI for yourself or your loved one's assisted living needs.
Wilson House is located at 404 Diekhoff, Neenah, WI 54956 in Winnebago County, Wisconsin
Wilson House offers a comprehensive suite of features tailored to support residents with dementia or Alzheimer's disease, significantly enhancing their quality of life and care. Assistance with dressing, bathing, and transfers addresses essential activities of daily living (ADLs), promoting dignity and independence while ensuring safety. Medication management ensures that residents receive the correct dosages at the right times, reducing stress for both residents and families. Meal preparation and service focus on nutritional needs while accommodating dietary restrictions, critical for overall health. Transportation arrangements facilitate access to necessary medical appointments, reinforcing seamless coordination with healthcare providers. The 24-hour supervision provides a secure environment where residents can feel safe and supported at all times, complemented by specialized memory care programming designed specifically to engage cognitive functions. Furthermore, mental wellness programs and resources addressing mild cognitive impairment encourage social interaction and emotional well-being, creating a holistic approach to care that fosters a sense of community and belonging among residents.
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