Wilson House

404 Diekhoff, Neenah, WI 54956

For more information about senior living options: (844) 490-3973

4 from 16 reviews
5 stars
12
4 stars
0
3 stars
0
2 stars
0
1 stars
4

Assisted Living Board and Care Home Memory Care

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    Overall Review of Wilson House

    Pros

    • pro The staff go above and beyond to make residents feel cared for and valued.
    • pro The environment is clean, welcoming, and filled with kindness.
    • pro The caregivers are patient, compassionate, and attentive, treating residents like family.
    • pro The activities are engaging and help residents stay active and social.
    • pro Meals are delicious and balanced.
    • pro The facility feels more like a community than a care home.
    • pro The angels at Altenhaus care for residents with attentiveness, consideration, and flexibility.
    • pro They follow families' wishes and provide the departure their loved ones deserve.
    • pro Families feel that their loved ones are in capable and caring hands.
    • pro Alten Haus is dedicated to making residents feel at home.

    Cons

    • pro One reviewer said Alten Haus was terrible and unsanitary.
    • pro Another reviewer claimed staff stole their DoorDash order and slammed the door in their face when they demanded a refund.
    • pro A reviewer criticized the facility for minimum living conditions and bad food, and said the staff could be very inconsiderate.

    Review

    Alten Haus stands out in the caregiving landscape for many families who have entrusted their loved ones to its doors. Across a wide range of experiences, the common thread is a deeply felt sense of care and belonging. Residents and families describe a warm, welcoming environment that feels clean and homey, with staff who truly commit themselves to making each day meaningful. The atmosphere is often described as more like a close-knit community than a traditional care home, where kindness and genuine affection are evident in everyday moments.

    A cornerstone of the Alten Haus experience is the staff - the people who greet residents with patience, compassion, and a steady, reassuring presence. Caregivers are praised for their attentiveness and for treating residents as if they were family. This doesn't stop at basic needs; it carries into the social fabric of daily life, where staff actively support opportunities to stay engaged. Activities are varied and designed to foster social connection and physical activity, helping residents stay involved and upbeat. Even meals are highlighted as a highlight - home-cooked, balanced, and thoughtfully prepared to suit tastes and preferences, reinforcing the sense that Alten Haus is a community where people want to be.

    Several families have shared personal stories that emphasize the human side of caregiving at Alten Haus. One account recalls the staff caring for a father for a full year with attentive, considerate, and flexible service that honored the family's wishes and provided the dignity and comfort the loved one deserved in their final journey. That memory speaks to a culture of respect and partnership with families, where communication and compassionate presence help ease the most difficult transitions. In these narratives, Alten Haus is described as a place where residents feel secure and supported, and where family members can feel confident leaving their loved ones in capable hands.

    Beyond individual care, Alten Haus is frequently celebrated for its family-owned character and resident-centric approach. Reviews highlight clean facilities and a deliberate emphasis on residents feeling at home rather than institutionalized. The hands-on leadership of a family-owned operation is repeatedly linked to more one-on-one time with residents through well-planned activities and personalized attention. The sense of ownership and personal accountability comes through in descriptions of staff who are dedicated to creating a lively, engaging environment - where outings, events, and social opportunities are not afterthoughts but integral parts of daily life.

    Yet, as with many care facilities that host a broad spectrum of residents and families, Alten Haus has also faced criticisms from some visitors and former staff. One reviewer described conditions as terrible and unsanitary, and claimed to have felt used rather than cared for. They spoke of personal health impacts and a sense that the care experience did not meet expected standards of safety or cleanliness. This perspective serves as a reminder that even widely loved environments can have days or moments when the experience falls short of ideals, underscoring the importance of ongoing attention to sanitation, staff training, and responsiveness.

    Other negative remarks touch on interactions that left some feeling unheard or disrespected. A few accounts describe instances of discourteous behavior, with insinuations of mismanagement or lack of accountability. There are mentions of theft-related incidents and uncomfortable exchanges, such as negative experiences surrounding deliveries and requests for refunds. These stories, while not representative of every person's experience, highlight gaps that families would want to investigate directly - asking questions about policies, accountability, and how the facility handles conflicts or misunderstandings with residents and visitors.

    Despite the mixed feedback, there is a strong current of positive energy that runs through many of the reviews. The staff are described as friendly, accommodating, and attentive, with a striking emphasis on making residents feel at home. Outings are a regular feature, including trips to sporting events and library gatherings, movie nights, and chess nights. Residents often have input into meals, with options like choosing a restaurant-style special meal on Fridays and a variety of activities to suit diverse interests. The overarching sentiment is that Alten Haus can feel like a lively, engaged community where people know each other, there is room for personal choice, and a sense of belonging permeates daily life.

    Ultimately, Alten Haus appears to offer a compelling blend of warm, family-centered care and a broad menu of social and recreational opportunities that many families value highly. It is a place where dedicated caregivers, home-style meals, and a welcoming environment come together to create a supportive home for residents who want to remain active, connected, and cherished. At the same time, potential residents and their families should approach with a clear set of questions about sanitation practices, incident handling, and how concerns are addressed, ensuring that the care you receive aligns with the high standards celebrated in the majority of reviews. For those seeking a community that feels like home and is built around personal connections, Alten Haus holds promise as a strong, compassionate option.

    Features

    Housing

    • 4 resident community capacity 4 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
    • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Outagamie County Regional (6 miles away) Outagamie County Regional (6 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Dementia waiver Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Hospice waiver Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Wilson House in Neenah, WI is a warm and inviting assisted living community that offers a range of care services to meet the individual needs of our residents. Our dedicated staff provides personalized assistance with activities of daily living such as bathing, dressing, and transfers, ensuring that each resident receives the support they need.

    We understand the importance of maintaining mental wellness and offer a specialized mental wellness program to promote cognitive health. For those requiring memory care, we provide specialized programming designed to enhance their quality of life. Our team works closely with healthcare providers to coordinate medical appointments and ensure that all medication management needs are met.

    At Wilson House, we believe that a healthy diet plays a vital role in overall well-being. We cater to special dietary restrictions such as diabetes diets, offering nutritious meals prepared by our skilled culinary team. Dining takes place in our spacious dining room where residents can enjoy delicious food in the company of others.

    Our community boasts numerous amenities for residents to enjoy including peaceful outdoor spaces and a beautiful garden. We strive to create a comfortable living environment by providing fully furnished accommodations. Housekeeping services are also provided to ensure that residents can focus on enjoying their time with us.

    Residents at Wilson House will find plenty of opportunities for socialization and engagement through our scheduled daily activities. From fitness classes to creative arts workshops, there is something for everyone. In addition, our convenient location puts us close to various amenities including cafes, parks, pharmacies, restaurants, places of worship, and hospitals.

    We aim to make the transition into our community as seamless as possible by offering move-in coordination services. Residents can easily settle into their new home while we take care of the logistics.

    With Wi-Fi/high-speed internet access and telephone services available throughout the community, residents can stay connected with loved ones at all times.

    For exceptional care in a welcoming environment, choose Wilson House in Neenah, WI for yourself or your loved one's assisted living needs.

    Nearby Places of Interest

    Restaurants

    • Barrel 41 (0.4 miles)
    • Copperstill Bourbon Bar (0.8 miles)
    • Lion's Tail Brewing Company (0.8 miles)
    • Greene's Pour House (0.9 miles)
    • Town Council Kitchen (0.9 miles)
    • Ground Round Grill & Bar (1.1 miles)
    • McDonald's (1.2 miles)

    Pharmacies

    • Walgreens (0.5 miles)
    • CVS Pharmacy (1.2 miles)
    • Aurora Pharmacy (1.5 miles)
    • Walgreens (1.6 miles)
    • Walgreens (2.3 miles)
    • Morton LTC (4 miles)
    • Grifols (4.1 miles)

    Places of Worship

    • Trinity Lutheran Church (0.6 miles)

    Physicians

    • The Center for Aesthetics and Plastic Surgery (0.7 miles)
    • Amy E Schmidt, MD (1 miles)
    • Schmidt Amy E Md Womens Health Specialists Sc Neenah (1 miles)
    • Comprehensive Pain Management _ Neenah (1 miles)
    • Davis, Scott Dr - Thedacare Physicians Neenah East Family Medicine (1 miles)
    • Affinity Medical Group (1 miles)
    • Orthopaedic Specialists Sc (1.1 miles)

    Parks

    • Riverside Park (0.8 miles)
    • Fresh Air Park (1.5 miles)
    • Southview Park (1.5 miles)
    • Neenah Memorial Park (2.1 miles)
    • Jefferson Park (2.6 miles)
    • Alicia Park (5.3 miles)
    • Pierce Park (5.8 miles)

    Hospitals

    • Theda Clark (1 miles)
    • St Elizabeth Hospital (5.9 miles)
    • St Elizabeth Hospital Auxiliary (5.9 miles)

    Cafes

    • Starbucks (1.1 miles)
    • Starbucks (4.4 miles)
    • Starbucks (6.1 miles)

    Transportation

    • Platinum Flight Center (5.9 miles)

    Theaters

    • Hollywood Cinema Appleton, Wi (6.2 miles)

    Frequently Asked Questions

    Where is Wilson House?
    Does Wilson House provide care for residents with dementia or Alzheimer's disease?

    Nearby Communities

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