American Grand Assisted Living Suites in Neenah, WI

Save
American Grand Assisted Living Suites

American Grand Assisted Living Suites in Neenah, WI

900 Meadow Lane, Neenah, WI 54956

For more information about senior living options: (844) 490-3973

3.3 from 33 reviews
5 stars
15
4 stars
3
3 stars
2
2 stars
2
1 stars
11

Assisted Living Memory Care

Overall Review of American Grand Assisted Living Suites

Pros

  • pro The staff are caring, attentive, and dedicated to residents.
  • pro The facility is clean, organized, and comfortable, with apartment-style suites.
  • pro Families feel confident and reassured that their loved ones are in good hands.
  • pro There are plenty of engaging activities, a movie room, outdoor spaces, and transportation to appointments.
  • pro The food is good and residents receive attentive, high-quality care.
  • pro The community is described as fabulous and an amazing place for loved ones, thanks to the staff and upscale surroundings.

Cons

  • pro The staff are described as unprofessional and not caring about residents' safety.
  • pro A van driver allegedly tailgated and sped past others in a construction zone with a passenger on board.
  • pro The facility is accused of neglect, safety issues, and staff fights that required police involvement.
  • pro The place is described as a "hell hole," with the reviewer wishing for 0 stars.
  • pro A mother reportedly died after a fall, with concerns about dog licensing at the facility.
  • pro A resident's mother was afraid to use her call light and was left in bed for over 20 hours without food or water.
  • pro Maintenance is lacking: no on-site maintenance, repairs taking weeks, phones going out during storms, and pest problems with infrequent cleaning.
  • pro Management is criticized for not following through, with understaffing and ongoing safety concerns, and the facility being under investigation.

Review

American Grand Assisted Living Suites in Neenah is best suited for families that prize a higher-end, apartment-style environment with rich activity programming and solid dining quality, and that are prepared to stay actively involved as advocates. The community offers private suites that feel more like small apartments - with living rooms, kitchenettes, and distinct bedrooms - and it provides a robust slate of amenities, from a movie room to outdoor spaces and transportation to appointments. For families who want a strong social calendar, diverse activities, and the reassurance of on-site staff who are consistently accessible, this community can deliver a favorable living experience when managed well.

Those who may want to consider alternatives include families with higher risk profiles around safety, behavior management, or daily care consistency. Several reviews highlight episodes where staffing gaps or management lapses translated into real safety concerns, such as delayed assistance, reports of aggression among residents, and instances of neglect. For residents with dementia or other complex needs, the reliability of supervision and prompt intervention becomes a decisive factor, and reported incidents suggest that this is an area where a family will want to probe deeply. The facility's brand-new, evolving status - described by some as half complete at the outset - adds a layer of risk for those seeking a flawlessly polished operation from day one.

On the positive side, the pros here are meaningful and tangible. Families frequently praise the quality of care their loved ones receive when the staff are present and attentive, with many noting friendly, capable aides who build positive relationships. The living spaces are a standout, offering true apartment-style layouts rather than traditional hospital-model rooms, which supports dignity and independence. Meals are consistently described as good or excellent, and a well-rounded activity lineup - including outings, in-house entertainment, and social events - helps residents feel engaged and valued. The organization and cleanliness of common areas, along with accessible transportation and assistance with medical appointments, are recurring strengths that owners and staff can leverage to offset some daily caregiving burdens.

Yet the downsides loom large enough to influence a decision seriously. Recurrent complaints center on understaffing, inconsistent maintenance, and slow or absent responses to routine needs. Reports of delayed repairs after storms, frequent phone outages, and resident concerns about pests point to systemic gaps that can undermine safety and peace of mind. Some reviews recount distressing incidents - a dementia-related assault situation, a resident left without essentials for extended periods, and management not following through - that shake confidence in a facility's ability to protect vulnerable residents. Families are right to question whether these patterns are isolated or indicative of broader operational strains.

The key is how the strong advantages balance against the significant cons. The upscale, home-like suites and a rich activity and dining program can genuinely elevate everyday life for many residents, particularly those who can thrive with social engagement and structured outings. When staff are consistently providing proactive, compassionate care, the positives can outweigh the negatives. However, the weight of safety concerns, potential neglect, and chronic operational gaps cannot be dismissed. For families with a loved one who requires predictable, high-touch supervision, or for those who cannot commit to rigorous, ongoing advocacy, the cons may far outweigh the benefits.

In practical terms, families considering American Grand should deploy a disciplined due diligence process. Ask for current staffing ratios on each shift, request a tour focused on dementia and behavior management practices, and review the facility's incident and escalation protocols. Verify maintenance response times and the status of any ongoing repairs, and seek concrete examples of how pest control and sanitation are maintained. Compare the resident experience during peak activity periods and during quiet times. If the facility can demonstrate stable staffing, clear safety policies, and transparent communication - with demonstrable improvements since the most serious complaints - the positives become compelling. If not, alternatives with steadier safety records and more predictable care patterns become a smarter choice.

Bottom line: American Grand is not a one-size-fits-all solution. It suits families who want an upscale, engaging environment and are willing to remain actively involved to ensure consistent, responsive care. For those whose priority is unwavering safety, reliable daily caregiving, and fewer opportunities for advocacy, exploring other options with stronger track records in care consistency and maintenance will likely yield better long-term peace of mind. The decision hinges on balancing the appeal of apartment-style living and vibrant programming against the reality of staffing continuity and safety assurances.

Features

Housing

  • 34 resident community capacity 34 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Outagamie County Regional (6 miles away) Outagamie County Regional (6 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

American Grand Assisted Living Suites in Neenah, WI is a premier senior living community that specializes in Memory Care. Our compassionate and highly trained staff provide 24-hour supervision and assistance with daily activities to ensure the well-being and comfort of our residents.

Our community offers a wide range of amenities to enhance the quality of life for our residents. We have a beauty salon where residents can get pampered, as well as cable or satellite TV for their entertainment needs. Devotional services off-site are available for those who want to nurture their spiritual well-being. Our spacious dining room provides restaurant-style meals that cater to special dietary restrictions.

The living suites at American Grand are fully furnished, providing a comfortable and homelike atmosphere. Each suite includes a kitchenette for convenience and independence. Residents can also enjoy our beautiful garden and outdoor space, perfect for relaxation or socializing with other residents.

Our dedicated housekeeping services ensure that residents live in a clean and tidy environment. Indoor common areas are designed to foster social interactions among residents, while our small library offers opportunities for quiet reading and learning. Telephone access and Wi-Fi/high-speed internet are available throughout the community, keeping residents connected with their loved ones.

At American Grand, we provide specialized care services tailored specifically for individuals with memory impairments. Our mental wellness program focuses on promoting cognitive health through various activities and therapies. With our experienced staff managing medication management, diabetes care, diabetic diet needs, mild cognitive impairment support, and special dietary restrictions, families can rest assured knowing their loved ones are in good hands.

We believe in fostering an active lifestyle for our residents by offering community-sponsored activities such as outings to nearby cafes, parks, pharmacies, restaurants, places of worship, physicians' offices, and hospitals. Additionally, resident-run activities encourage engagement among peers.

Choose American Grand Assisted Living Suites in Neenah, WI for exceptional memory care services with a range of amenities designed to enrich the lives of our residents.

Nearby Places of Interest

This part of Neenah, Wisconsin offers a convenient and accessible location for senior living with various amenities nearby. There are several pharmacies within close proximity, providing easy access to medication and healthcare needs. Additionally, numerous restaurants offer a variety of dining options for residents to enjoy. Parks such as Neenah Memorial Park and Riverside Park provide opportunities for outdoor recreation and relaxation. Medical services are readily available with physician offices and Theda Clark Hospital located within a few miles. Transportation options are also nearby, including Appleton International Airport for any travel needs. Overall, this area of Neenah offers a blend of convenience, healthcare services, recreational activities, and accessibility for seniors looking to settle in a vibrant community.

Pharmacies

  • Aurora Pharmacy (0.1 miles)
  • CVS Pharmacy (0.2 miles)
  • Walgreens (0.2 miles)
  • Walgreens (1.4 miles)
  • Walgreens (3 miles)
  • Morton LTC (4.6 miles)
  • Grifols (4.7 miles)

Restaurants

  • Qdoba Mexican Eats (0.1 miles)
  • Culver's (0.2 miles)
  • McDonald's (0.3 miles)
  • Ground Round Grill & Bar (0.5 miles)
  • Solea Mexican Grill (1.2 miles)
  • Barrel 41 (1.3 miles)
  • Greene's Pour House (1.6 miles)

Cafes

  • Starbucks (0.4 miles)
  • Starbucks (5.1 miles)
  • Starbucks (6.3 miles)

Parks

  • Neenah Memorial Park (0.9 miles)
  • Southview Park (1.8 miles)
  • Riverside Park (2.1 miles)
  • Fresh Air Park (2.6 miles)
  • Jefferson Park (3.6 miles)
  • Alicia Park (5.9 miles)
  • Pierce Park (6.4 miles)

Physicians

  • Psychiatric Consultants (1 miles)
  • Thedacare Physicians (1.2 miles)
  • The Center for Aesthetics and Plastic Surgery (1.4 miles)
  • ThedaCare Physicians Internal Medicine-Neenah (1.5 miles)
  • Davis, Scott Dr - Thedacare Physicians Neenah East Family Medicine (1.6 miles)
  • Orthopaedic Specialists Sc (1.7 miles)
  • ThedaCare Orthopedic Care (1.7 miles)

Places of Worship

  • Trinity Lutheran Church (1.6 miles)

Hospitals

  • Theda Clark (2 miles)

Transportation

  • Platinum Flight Center (5.4 miles)
  • Atw Bagage Claim (6 miles)
  • Appleton International Airport (ATW) (6 miles)

Theaters

  • Hollywood Cinema Appleton, Wi (6.4 miles)

Frequently Asked Questions

Where is American Grand Assisted Living Suites?
Does American Grand Assisted Living Suites provide care for residents with dementia or Alzheimer's disease?

Nearby Communities

  • Harbor Hope

    Harbor Hope

    Neenah, WI

     
     

    pro Small, intimate setting with comprehensive care (24/7 supervision, ADL assistance, medication management) plus furnished apartments, housekeeping, and transportation.

  • Clarity Care Greenfield House

    Clarity Care Greenfield House

    Neenah, WI

     
     

    pro Small, fully furnished assisted living with 24/7 supervision, meals, ADL support, and medical transportation.

  • CopperStone Assisted Living

    CopperStone Assisted Living

    Neenah, WI

     
    $4,279 to $5,562 / month

    pro Broad care options (Independent Living, Assisted Living, Memory Care) with diabetic care and engaging activities.

  • Crystal Place

    Crystal Place

    Neenah, WI

     
     

    pro Spacious furnished apartments with meals, activities, and outdoor space.

  • Pearl House

    Pearl House

    Neenah, WI

     
     

    pro Wide range of services and amenities with move?in coordination and a garden.

  • Brewer House

    Brewer House

    Neenah, WI

    4.7 from 100 reviews
     

    pro Fully furnished assisted living with 24-hour supervision, medication management, diabetes-friendly dining, housekeeping, and transportation for medical visits.

  • Emerald Ridge Assisted Living

    Emerald Ridge Assisted Living

    Neenah, WI

    3.8 from 4 reviews
     

    pro Spacious apartments with a friendly staff and comprehensive assisted-living services.

  • Highlands at Mahler Park Apartments 55+

    Highlands at Mahler Park Apartments 55+

    Neenah, WI

    4.8 from 106 reviews
    $934 to $1,180 / month

    pro Active social calendar with friendly, responsive staff.

  • Valley VNA Senior Care

    Valley VNA Senior Care

    Neenah, WI

    4.6 from 11 reviews
     

    pro Strong memory care with 24/7 supervision and engaging activities

Related Resources

  • list of drugs linked to dementiaA Thorough Discussion of Medications Potentially Linked to Dementia Risk

    Dementia, influenced by aging and certain medications, may be exacerbated by drug classes such as anticholinergics, benzodiazepines, and antipsychotics, which are associated with cognitive impairment. Regular medication reviews by healthcare professionals are crucial for older adults to manage risks and optimize cognitive health.

  • do dementia patients sleep a lotWhy Do Dementia Patients Sleep So Much? Understanding Oversleeping, Stages, and Care Approaches

    Dementia often results in disrupted sleep patterns, leading to excessive daytime sleeping due to factors like brain damage affecting circadian rhythms, medication side effects, and lack of structure in daily activities. Caregivers must monitor these changes closely, as oversleeping can increase risks such as malnutrition or dehydration, and provide necessary support and routines to enhance patient engagement and well-being.

  • when to move from assisted living to nursing home8 Key Indicators That Suggest It May Be Time to Transition from Assisted Living to Skilled Nursing Care

    The transition from assisted living to skilled nursing care is often prompted by complex medical needs that assisted living cannot meet, with key indicators including frequent health declines, increased falls, severe memory issues, and caregiver burnout. Families should recognize these signs early to discuss options with healthcare providers and prepare for the emotional and logistical aspects of moving to a facility that offers comprehensive medical support.