Titan House

229 West Bell Street, Neenah, WI 54956

For more information about senior living options: (844) 490-3973

3 from 100 reviews
5 stars
45
4 stars
6
3 stars
0
2 stars
1
1 stars
48

Assisted Living

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    Overall Review of Titan House

    Pros

    • pro Rahdea is very responsive and resolves concerns quickly, and she is highly recommended.
    • pro Mike and Mark from maintenance were amazing at fixing the unit and did great work.
    • pro The Titan Property Management team is praised for responsiveness and helpfulness, with Rahdea, Olivia, and Tommy described as great.
    • pro Jeff and Tammy from Titan Property Management are consistently professional, responsive, and a pleasure to work with.
    • pro Rahdea Jarvis was wonderful at explaining renters insurance and helping with setup.
    • pro Sam was amazing during the apartment tour and very professional.
    • pro Sam and Lexi were awesome and did their best to help the family get into a new apartment.
    • pro Sharon was a delight to work with, professional, punctual, and Time Properties have been very good to tenants.
    • pro Tenants report that Titan Property is amazing and accommodating, with timely and responsive maintenance.
    • pro The Titan Property Management team has been great, with Rahdea, Olivia, and Tommy delivering excellent service.

    Cons

    • pro They enter the property without permission or notice.
    • pro They are slum landlords who charge astronomical amounts for properties that should be condemned.
    • pro They ignore maintenance requests and blame tenants for issues caused by poor maintenance.
    • pro Tenants are left without heat for long periods, sometimes an entire winter.
    • pro They leave units in disrepair, such as tearing out kitchens and delaying necessary repairs.
    • pro They withhold or charge back security deposits for pre-existing issues, including excessive cleaning or wear and tear.
    • pro The properties are dirty and poorly maintained, with destroyed blinds, wet carpets, and pests.
    • pro Their emergency maintenance line is unhelpful and unresponsive.
    • pro They treat tenants with disrespect or belittlement and fail to follow through on promises.

    Review

    Experiences with Titan Property Management and Time Properties run a wide gamut, from glowing tributes to devastating complaints. On the decidedly positive end, several renters describe responsive, friendly, and professional staff who go out of their way to resolve issues quickly. Rahdea is repeatedly singled out for being "very responsive" and helpful with practical questions, renters insurance, and getting people set up in their units. Other staff members also earn praise: Mike and Mark from maintenance are credited with doing solid work and being nice to tenants; Sam is praised for professionalism and helpfulness during tours and in securing a good fit for new renters; Olivia and Tommy are noted as service-oriented, and Tammy and Jeff are described as consistently professional and communicative. One reviewer even highlights Sam and Lexi as especially supportive in helping a family get into a new apartment, underscoring a generally collaborative, tenant-friendly approach in some interactions. A few tenants express that, when things go right, the company can be timely, communicative, and supportive, making the rental experience smooth and enjoyable.

    Beyond the staff, another set of reviews paints a very positive picture of ongoing responsiveness and accommodation. A number of tenants report that, once a problem is reported, maintenance requests are handled promptly - within 24 to 48 hours in many cases - and that minor issues throughout a lease are addressed without protracted delays. For long-term renters, there are mentions of stability and satisfaction: staying with Titan/Time Properties for extended periods, plans to remain with the company, and gratitude for being treated well by the team when problems arise. The sentiment here is that, in certain properties or under certain managers, tenants feel supported, heard, and valued, with clear communication and a willingness to follow through on promises.

    However, a substantial portion of the feedback is negative and paints a very different portrait. Several reviews describe living conditions that are badly neglected and unsafe, including reports of mice and rodent exposure, roaches, and pervasive pests. Reviewers recount units with walls showing years of chipping paint, rotten or leaky roofs, damp carpets, and damaged fixtures such as broken blinds or a damaged refrigerator. In some accounts, pests and water-related issues (rat traps near water heaters, visible rodent excrement, leaks) are described as ongoing and inadequately addressed by management, sometimes for months or even over a winter. The character of the maintenance experience in these accounts is consistently framed as slow, insufficient, or poorly executed, with many tenants expressing disappointment that problems are not resolved in a timely or thorough manner.

    Security, privacy, and trust concerns are also prominent in the negative reviews. Several tenants report entering without proper notice or permission from the property, creating a sense of insecurity in what should be a private home. There are particularly troubling anecdotes about maintenance crews tearing into kitchens without advance notice, leaving residents to discover changes and disruptions only after the fact. Alongside these are accusations that management promises are made and later reneged, and that tenants are blamed for issues that stem from longstanding building neglect rather than tenant behavior. In some cases, tenants describe feeling disrespected or belittled when they raise maintenance requests or dispute charges, a pattern that undermines trust and safety in the living environment.

    Deposits and charges emerge as another sore point in the negative reviews. Several renters report not receiving their security deposits back or being billed for "deep cleaning" or carpet cleaning after they had already cleaned the unit themselves or paid for cleaning prior to move-out. Complaints about "paint wear and tear" being charged to tenants - and accusations that some preexisting problems were used to justify fees - are echoed by multiple reviewers. The combination of contested charges and disputes over what constitutes normal wear can leave tenants feeling exploited and discouraged from renting again through the company.

    Finally, there is a notable contrast between some positive testimonials and the most severe criticisms. Some reviewers describe Titan Property Management and Time Properties as effective and affordable options - especially for students seeking lower rents and landlords who are easy to work with - while others condemn the same company as "slum lords" that ignore maintenance, withhold deposits, and put families at risk by failing to address serious health and safety concerns. A few notes even separate Time Properties as a comparatively better experience in at least one case, with compliments about punctuality and professional service, suggesting that property-specific factors or individual managers significantly influence the tenant experience.

    Taken together, the testimonies reveal a company with a highly uneven track record, depending heavily on the specific property, the assigned property manager, and the responsiveness of maintenance teams. For prospective renters, the overarching takeaway is to research property-specific reviews and to ask pointed questions before signing: who will manage your unit, what is the expected maintenance response time, how are repairs handled when urgent, how is the security deposit handled and what charges are permissible at move-out, and what notices will you receive before contractors come into your home. The strongest, most positive experiences hinge on responsive staff like Rahdea, Sam, Jeff, Tammy, Olivia, and Tommy, while the most troubling complaints center on pest problems, safety concerns, and disputed charges that leave tenants feeling unheard and unprotected.

    Features

    Housing

    • 4 resident community capacity 4 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Outagamie County Regional (7 miles away) Outagamie County Regional (7 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Titan House is an assisted living community located in Neenah, WI. With its range of amenities and care services, it provides a comfortable and supportive environment for residents. The community offers a dining room where residents can enjoy delicious meals prepared by the staff. Each apartment is fully furnished, ensuring that residents feel at home from the moment they move in. The garden and outdoor space provide opportunities for relaxation and connecting with nature.

    Housekeeping services are provided to ensure that residents can focus on enjoying their time at Titan House without worrying about household chores. Move-in coordination is offered to make the transition as smooth as possible for new residents and their families.

    The community also provides essential care services to assist residents with their daily activities such as bathing, dressing, and transfers. Coordination with health care providers ensures that all medical needs are met effectively. Medication management is available to assist residents in taking their medications correctly.

    Special dietary restrictions are accommodated with both diabetes diets and special meal preparation options. Transportation arrangements for medical appointments are provided to ensure that residents have easy access to necessary healthcare services.

    In terms of nearby amenities, there are several options conveniently located near Titan House. Residents can enjoy cafes, parks, pharmacies, restaurants, places of worship, and hospitals within close proximity to the community.

    To enrich the overall experience of its residents, Titan House offers scheduled daily activities for socialization and engagement. With its range of amenities, care services, nearby amenities, and fulfilling activities program, this assisted living community strives to provide a happy and comfortable home for its residents in Neenah, WI.

    Nearby Places of Interest

    This area of Neenah, Wisconsin offers a variety of amenities and services that cater to senior living. With several parks nearby such as Southview Park and Fresh Air Park, residents have plenty of opportunities for outdoor recreation and relaxation. There are also multiple dining options including Solea Mexican Grill and Ground Round Grill & Bar for those looking to enjoy a meal out. In terms of healthcare, there are various physicians' offices in close proximity such as ThedaCare Orthopedic Care and Ear, Nose, & Throat Specialists, ensuring convenient access to medical services. Additionally, pharmacies like CVS Pharmacy and Walgreens are easily accessible for medication needs. For spiritual support, Trinity Lutheran Church is located nearby. In case of emergency, Theda Clark Hospital is just 2.2 miles away providing quality healthcare services. Transportation options are also available with Platinum Flight Center and Appleton International Airport within reach for travel needs. Overall, this area provides a blend of convenience and comfort for seniors looking to settle in Neenah, Wisconsin.

    Parks

    • Southview Park (0.3 miles)
    • Fresh Air Park (1.3 miles)
    • Neenah Memorial Park (1.7 miles)
    • Riverside Park (2 miles)
    • Jefferson Park (3.9 miles)
    • Winnebago County Community Park (5.9 miles)
    • Alicia Park (6.5 miles)

    Restaurants

    • McDonald's (0.3 miles)
    • Solea Mexican Grill (0.9 miles)
    • Barrel 41 (0.9 miles)
    • Ground Round Grill & Bar (1 miles)
    • McDonald's (1.6 miles)
    • Culver's (1.7 miles)
    • Qdoba Mexican Eats (1.7 miles)

    Physicians

    • ThedaCare Orthopedic Care (0.3 miles)
    • Orthopaedic Specialists Sc (0.3 miles)
    • Thedacare Physicians (0.3 miles)
    • Davis, Scott Dr - Thedacare Physicians Neenah East Family Medicine (0.4 miles)
    • Ear, Nose, & Throat Specialists (0.5 miles)
    • Christopher Mjaanes MD (0.5 miles)
    • Psychiatric Consultants (0.8 miles)

    Pharmacies

    • CVS Pharmacy (1.5 miles)
    • Aurora Pharmacy (1.6 miles)
    • Walgreens (1.7 miles)
    • Walgreens (1.8 miles)
    • Walgreens (3.5 miles)
    • Morton LTC (5.3 miles)
    • Grifols (5.4 miles)

    Cafes

    • Starbucks (1.6 miles)
    • Starbucks (5.7 miles)
    • Starbucks (7.3 miles)

    Places of Worship

    • Trinity Lutheran Church (1.8 miles)

    Hospitals

    • Theda Clark (2.2 miles)
    • St Elizabeth Hospital (7.1 miles)
    • St Elizabeth Hospital Auxiliary (7.2 miles)

    Transportation

    • Platinum Flight Center (6.8 miles)
    • Atw Bagage Claim (7.4 miles)
    • Appleton International Airport (ATW) (7.4 miles)

    Frequently Asked Questions

    Where is Titan House?

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