229 West Bell Street, Neenah, WI 54956
For more information about senior living options: (844) 490-3973
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Experiences with Titan Property Management and Time Properties run a wide gamut, from glowing tributes to devastating complaints. On the decidedly positive end, several renters describe responsive, friendly, and professional staff who go out of their way to resolve issues quickly. Rahdea is repeatedly singled out for being "very responsive" and helpful with practical questions, renters insurance, and getting people set up in their units. Other staff members also earn praise: Mike and Mark from maintenance are credited with doing solid work and being nice to tenants; Sam is praised for professionalism and helpfulness during tours and in securing a good fit for new renters; Olivia and Tommy are noted as service-oriented, and Tammy and Jeff are described as consistently professional and communicative. One reviewer even highlights Sam and Lexi as especially supportive in helping a family get into a new apartment, underscoring a generally collaborative, tenant-friendly approach in some interactions. A few tenants express that, when things go right, the company can be timely, communicative, and supportive, making the rental experience smooth and enjoyable.
Beyond the staff, another set of reviews paints a very positive picture of ongoing responsiveness and accommodation. A number of tenants report that, once a problem is reported, maintenance requests are handled promptly - within 24 to 48 hours in many cases - and that minor issues throughout a lease are addressed without protracted delays. For long-term renters, there are mentions of stability and satisfaction: staying with Titan/Time Properties for extended periods, plans to remain with the company, and gratitude for being treated well by the team when problems arise. The sentiment here is that, in certain properties or under certain managers, tenants feel supported, heard, and valued, with clear communication and a willingness to follow through on promises.
However, a substantial portion of the feedback is negative and paints a very different portrait. Several reviews describe living conditions that are badly neglected and unsafe, including reports of mice and rodent exposure, roaches, and pervasive pests. Reviewers recount units with walls showing years of chipping paint, rotten or leaky roofs, damp carpets, and damaged fixtures such as broken blinds or a damaged refrigerator. In some accounts, pests and water-related issues (rat traps near water heaters, visible rodent excrement, leaks) are described as ongoing and inadequately addressed by management, sometimes for months or even over a winter. The character of the maintenance experience in these accounts is consistently framed as slow, insufficient, or poorly executed, with many tenants expressing disappointment that problems are not resolved in a timely or thorough manner.
Security, privacy, and trust concerns are also prominent in the negative reviews. Several tenants report entering without proper notice or permission from the property, creating a sense of insecurity in what should be a private home. There are particularly troubling anecdotes about maintenance crews tearing into kitchens without advance notice, leaving residents to discover changes and disruptions only after the fact. Alongside these are accusations that management promises are made and later reneged, and that tenants are blamed for issues that stem from longstanding building neglect rather than tenant behavior. In some cases, tenants describe feeling disrespected or belittled when they raise maintenance requests or dispute charges, a pattern that undermines trust and safety in the living environment.
Deposits and charges emerge as another sore point in the negative reviews. Several renters report not receiving their security deposits back or being billed for "deep cleaning" or carpet cleaning after they had already cleaned the unit themselves or paid for cleaning prior to move-out. Complaints about "paint wear and tear" being charged to tenants - and accusations that some preexisting problems were used to justify fees - are echoed by multiple reviewers. The combination of contested charges and disputes over what constitutes normal wear can leave tenants feeling exploited and discouraged from renting again through the company.
Finally, there is a notable contrast between some positive testimonials and the most severe criticisms. Some reviewers describe Titan Property Management and Time Properties as effective and affordable options - especially for students seeking lower rents and landlords who are easy to work with - while others condemn the same company as "slum lords" that ignore maintenance, withhold deposits, and put families at risk by failing to address serious health and safety concerns. A few notes even separate Time Properties as a comparatively better experience in at least one case, with compliments about punctuality and professional service, suggesting that property-specific factors or individual managers significantly influence the tenant experience.
Taken together, the testimonies reveal a company with a highly uneven track record, depending heavily on the specific property, the assigned property manager, and the responsiveness of maintenance teams. For prospective renters, the overarching takeaway is to research property-specific reviews and to ask pointed questions before signing: who will manage your unit, what is the expected maintenance response time, how are repairs handled when urgent, how is the security deposit handled and what charges are permissible at move-out, and what notices will you receive before contractors come into your home. The strongest, most positive experiences hinge on responsive staff like Rahdea, Sam, Jeff, Tammy, Olivia, and Tommy, while the most troubling complaints center on pest problems, safety concerns, and disputed charges that leave tenants feeling unheard and unprotected.
Titan House is an assisted living community located in Neenah, WI. With its range of amenities and care services, it provides a comfortable and supportive environment for residents. The community offers a dining room where residents can enjoy delicious meals prepared by the staff. Each apartment is fully furnished, ensuring that residents feel at home from the moment they move in. The garden and outdoor space provide opportunities for relaxation and connecting with nature.
Housekeeping services are provided to ensure that residents can focus on enjoying their time at Titan House without worrying about household chores. Move-in coordination is offered to make the transition as smooth as possible for new residents and their families.
The community also provides essential care services to assist residents with their daily activities such as bathing, dressing, and transfers. Coordination with health care providers ensures that all medical needs are met effectively. Medication management is available to assist residents in taking their medications correctly.
Special dietary restrictions are accommodated with both diabetes diets and special meal preparation options. Transportation arrangements for medical appointments are provided to ensure that residents have easy access to necessary healthcare services.
In terms of nearby amenities, there are several options conveniently located near Titan House. Residents can enjoy cafes, parks, pharmacies, restaurants, places of worship, and hospitals within close proximity to the community.
To enrich the overall experience of its residents, Titan House offers scheduled daily activities for socialization and engagement. With its range of amenities, care services, nearby amenities, and fulfilling activities program, this assisted living community strives to provide a happy and comfortable home for its residents in Neenah, WI.
This area of Neenah, Wisconsin offers a variety of amenities and services that cater to senior living. With several parks nearby such as Southview Park and Fresh Air Park, residents have plenty of opportunities for outdoor recreation and relaxation. There are also multiple dining options including Solea Mexican Grill and Ground Round Grill & Bar for those looking to enjoy a meal out. In terms of healthcare, there are various physicians' offices in close proximity such as ThedaCare Orthopedic Care and Ear, Nose, & Throat Specialists, ensuring convenient access to medical services. Additionally, pharmacies like CVS Pharmacy and Walgreens are easily accessible for medication needs. For spiritual support, Trinity Lutheran Church is located nearby. In case of emergency, Theda Clark Hospital is just 2.2 miles away providing quality healthcare services. Transportation options are also available with Platinum Flight Center and Appleton International Airport within reach for travel needs. Overall, this area provides a blend of convenience and comfort for seniors looking to settle in Neenah, Wisconsin.
Titan House is located at 229 West Bell Street, Neenah, WI 54956 in Winnebago County, Wisconsin
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