Cornerstone Family Care

Pros

• Cornerstone Clinic has been life changing for many clients.
• Dr. Cotter is the anchor and glue that keeps the clinic together.
• Lauren is knowledgeable and helps clients set attainable goals as a nutritionist.
• Beth makes clients feel heard and seen and listens to their concerns.
• Demaris is understanding and makes clients feel validated.
• The staff and therapists at Cornerstone are kind and friendly.
• Heidi does an incredible job guiding clients through their healing journey.
• Cornerstone Clinic takes a holistic approach and looks for root causes rather than just medicating symptoms.
• Lynn Martin is very professional, a great listener, and provides compassionate feedback without judgment.
• Demaris Losinski is a stellar therapist admired by many clients.
• Jen Borchardt helps clients feel heard and make meaningful progress.
• Brittany and the office staff warmly greet clients and make the experience personal.
• The clinic offers a range of services, including a doctor, a functional medicine doctor, and a nutritionist, which enhances care.

Cons

• Some therapists at Cornerstone Clinic were unhelpful and didn't look out for the patient's best interests.
• Management is frustrating at times, often ignores patient input, and communicates in a too corporate, impersonal way.
• A reviewer felt unheard by Janelle and unable to connect personally with her.
• The clinic is criticized for prioritizing money over patient care, including forcing patients to see clinic-employed counselors and firing counselors, leaving patients mismatched.
• There are concerns that counselors are swapped or assigned without regard to compatibility, to increase profits.
• Brittany and Janelle were described as unresponsive or poor communicators, causing anxiety and unresolved issues.
• A reviewer expressed deep dissatisfaction with recent experiences and poor handling of issues.
• The clinic's pressure to change a negative review was described as odd behavior and unacceptable.
• Access issues due to link problems and a malfunctioning phone system are cited as negative experiences.

Review

Cornerstone Clinic elicits a broad spectrum of feelings from its clients, but a common thread runs through many of the experiences: the clinic often delivers genuine, compassionate care in a holistic setting, while also presenting challenges in management and administration that can color the overall impression. Several reviewers describe a warm, supportive environment where therapists listen with care, work to understand root causes, and offer tools that help people navigate crises, anxiety, depression, and life transitions. The presence of a medical team on site, including doctors, a functional medicine doctor, and a nutritionist, reinforces a holistic approach that treats more than just symptoms. For many, this combination has felt transformative, providing a sense of being seen as a whole person rather than just a patient.

Among the most consistently praised aspects are the individual therapists themselves. Demaris is repeatedly highlighted as a standout, offering crisis support and ongoing guidance that enables people to manage intense emotions without immediately resorting to medication. Clients describe her as understanding, empathetic, and stellar in her ability to validate experiences while offering practical tools. Lauren, noted for her nutrition expertise, helps clients set attainable goals and integrate wellness into daily life. Beth is praised for making clients feel heard and seen, while Lynn Martin is commended for compassionate listening, problem-solving skills, and nonjudgmental support. Jen Borchardt and Heidi also earn high marks for their care, with many clients noting how they feel truly heard and supported. Dr. Cotter is described as the anchor of the clinic - someone who cares deeply about patients' health as people and provides valuable medical insight that many find reassuring at every life stage. Taken together, these testimonials depict a clinic where several therapists are deeply respected and trusted.

Beyond individual clinicians, the clinic's atmosphere and the personal touch from staff are often cited as strengths. One reviewer notes that the office staff and especially Brittany - the office manager - start visits with warmth, greeting clients by name and contributing to a sense of belonging rather than impersonality. This personal connection extends to the sense of community fostered by the clinic's educational offerings, including DBT classes and other programs designed to address root causes rather than simply medicating symptoms. The holistic framework - featuring a physician on site, a functional medicine doctor, and a nutritionist - appears to resonate with those seeking a multi-faceted approach to mental health that incorporates lifestyle and medical perspectives.

However, not all experiences with Cornerstone Clinic are uniformly positive. A number of reviewers acknowledge that the clinic can be a mixed bag in terms of therapy staff, with some therapists described as good and helpful while others are perceived as unhelpful or not aligned with a client's best interests. Such mixed reviews reflect the reality that even within a strongly positive environment, matchups between clients and therapists can vary, and personal chemistry matters greatly in therapeutic work. One reviewer explicitly characterizes the clinic as having strengths in some staff members (notably Dr. Cotter and Lauren) but weaknesses in management and parts of the therapy team, underscoring the variability that can occur inside a multi-provider practice.

Management and administrative processes emerge as a frequent point of contention for several reviewers. Concerns center on a perception that management does not always listen to patient input, communicates in a manner that feels corporate rather than personal, and sometimes appears to deprioritize individual needs in favor of a streamlined process. Some clients report feeling unheard by certain managers - specifically naming Janelle as someone who did not connect personally or respond to concerns in a timely or satisfactory way. A recurring theme is the sense that the clinic's leadership may emphasize efficiency or profitability over the therapeutic alliance, with one review explicitly stating that "all they care about is money" and describing changes that require clients to see staff counselors rather than their own preferred therapists. The sentiment ranges from disappointment to outright distrust, highlighting the delicate balance clinics must strike between operational realities and the personal care their clients depend on.

Specific operational issues add another layer to the mixed experiences. A notable grip point involves communication and scheduling, such as group-therapy links or links to consult with a dietician not working as expected, triggering anxiety and frustration for clients who rely on reliable access to these services. One client recounts a frustrating sequence of missed or misdirected links, voicemail and email gaps, and inconsistent follow-up from staff. The atmosphere of problem-solving tools and honest conversation is powerful when working, but it can be undermined by technical hiccups and inconsistent responses from the administrative side. In one particularly tense case, a client reports being pressured to alter a public review after a staff member claimed the issue had been resolved, an experience that left the client feeling uneasy and resistant to further engagement.

Despite these challenges, the overall impression from many reviewers is that Cornerstone Clinic has the potential to be life-changing for those who connect with the right therapist and feel supported by a responsive, empathetic team. A number of clients describe dramatic improvements in mood, anxiety, sleep, and everyday functioning after sustained work with therapists such as Demaris, Hannah Bunting, and Jen Borchardt, as well as practitioners like Dr. Cotter or Heidi. The clinic's integrated approach - combining therapy with medical guidance and nutrition - appears to attract individuals who are seeking not just talk therapy but a comprehensive plan tailored to their unique circumstances. For many, Cornerstone offers a very real path toward healing, growth, and greater self-awareness, even as administrative and interpersonal dynamics within the organization warrant ongoing attention and refinement.

This area of Mosinee, Wisconsin offers a variety of amenities and services that would be beneficial for senior living. There are several places of worship nearby for spiritual support, along with pharmacies and healthcare facilities within a short distance. The proximity to parks provides opportunities for outdoor activities and relaxation. In terms of dining options, there are a variety of restaurants catering to different tastes. Additionally, transportation services are easily accessible for convenience in getting around the area. Overall, this part of Mosinee provides a well-rounded and supportive environment for seniors looking to settle in the area.

Places of Worship

• St Paul Religious Education (0.5 miles)
• Immanuel Lutheran Church (0.5 miles)
• St John's Evangelical Lutheran Church (7 miles)
• Bouldin Sid Rev & Joan (7.4 miles)
• Highland United Methodist Church (8.2 miles)
• St Therese Catholic Church (8.9 miles)
• St Peter Ev Lutheran Church-Wels (9.6 miles)

Restaurants

• Mosinee Brewing Company (0.6 miles)
• Hodge's Place (1.2 miles)
• Subway (1.6 miles)
• Denny's (6.1 miles)
• Culver's (6.2 miles)
• Relocation Pub & Eatery (6.3 miles)
• 21 Pub (8.1 miles)

Parks

• Edgewood Park (0.7 miles)
• Kronenwetter Community Park (3 miles)
• Shooting Range County Park (3.6 miles)
• Nine Mile Recreation Area (5.9 miles)
• George Street Park (7.6 miles)
• Kort Street Boat Launch and Park (8.8 miles)
• Rib Mountain State Park (8.9 miles)

Pharmacies

• Marshfield Clinic Mosinee Center (1.8 miles)
• Pick 'n Save Pharmacy (6.3 miles)
• Shopko Rothschild Pharmacy (8.8 miles)
• Trig's Pharmacy (9.1 miles)
• Walmart Pharmacy (9.1 miles)
• Walgreens (9.6 miles)
• Puramed Bioscience (9.7 miles)

Transportation

• Delta Connection (2.5 miles)
• Lamers Bus Station (5.7 miles)
• U-Haul Neighborhood Dealer (8.4 miles)

Physicians

• Wisconsin Valley Improvement (4.7 miles)
• Aspirus Kronenwetter Clinic (6.4 miles)
• Bone & Joint Clinic (8.6 miles)
• Ministry Medical Group (9.4 miles)
• Marshfield Clinic Weston Center (9.4 miles)
• Ministry Medical Group (9.7 miles)
• Kuhn Hearing Center (9.7 miles)

Theaters

• Cedar Creek Cinema Rothschild, Wi (6.4 miles)

Cafes

• Starbucks (8.9 miles)
• Starbucks (9.1 miles)

Hospitals

• St Clares Ministry Health Weston (9.2 miles)
• Ascension St Clare's Hospital (9.4 miles)
• St Clares Hospital Of Weston (9.4 miles)
• Ministry Health Care (9.4 miles)
• North Central Health Care (10.4 miles)