Willow Creek Residential Care is an assisted living community in Milwaukee, WI.
Information last verified:
9379 West Brentwood Ct, Milwaukee, WI 53223
For more information about senior living options: (866) 208-4318
Residents describe meals that range from edible to distinctly unappetizing.
Some residents and families say the food is actually edible and that meals are prepared to individual dietary needs. Others report food that they found disgusting, including descriptions of how meals looked or smelled. A few reviews also mention support around adjusting diets and accommodating special requirements.
Several reviews say help was slow or missed when call buttons were used.
A recurring complaint is delayed assistance, including waiting a long time for help with toileting and transfers. Some reviews describe situations where residents pushed for assistance and it took multiple extended intervals for someone to respond or complete needed tasks. Others describe falls and the consequences of delayed or insufficient care, raising concerns about monitoring and follow-through.
Reviews describe cleanliness that ranges from spotless to noticeably dirty and foul-smelling.
Several reviews describe the facility as very clean, including spotless rooms and a generally clean environment. Other reviews are much more negative, citing putrid smells, grime and general filth, and even mentions of pests. A number of the critical comments connect cleanliness issues with the overall comfort and care experience.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
4 resident community capacity
Assisted Living
Board and Care Home
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
General Mitchell International (14 miles away)
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers Coordination with health care providers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments Diabetes diet Special dietary restrictions Community-sponsored activities Scheduled daily activitiesWillow Creek Residential Care is located at 9379 West Brentwood Ct, Milwaukee, WI 53223 in Milwaukee County, Wisconsin
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