Next Step In Residential Services Ohio in Milwaukee, WI

6301 West Ohio Avenue, Milwaukee, WI 53219

For more information about senior living options: (844) 490-3973

4.3 from 27 reviews
5 stars
20
4 stars
2
3 stars
1
2 stars
1
1 stars
3

Assisted Living Board and Care Home

Overall Review of Next Step In Residential Services Ohio

Pros

  • pro The staff are well-trained and friendly, providing quality care to their patients.
  • pro The place is nice.
  • pro The facility is very clean and professional.
  • pro The staff are very nice for those who need this type of treatment.

Cons

  • pro The management is horrible.
  • pro The place has gone downhill since last year.
  • pro The floor staff are overworked, stressed, and underpaid.
  • pro The owners do not care except about the money to line their pockets.
  • pro The facility is extremely short-staffed in both day programming and residential.
  • pro The temp service used is horrible and does not provide adequate care.
  • pro The staff do the bare minimum.
  • pro Multiple NS-owned residential houses have had bed bugs, terrible staff, and clients that attack each other; management does nothing.

Review

This community is best suited for families seeking a structured, program-based residential option for adults who require close supervision, predictable routines, and a clean, professional environment. The setting presents a relatively homelike footprint across multiple houses while keeping care under a coordinated framework. Frontline staff are frequently described as well trained and friendly, and some reviewers emphasize that residents receive quality care when staffing levels are solid. For families who value a calm, organized atmosphere and are comfortable engaging with a care team that emphasizes daily structure, this option can be a reasonable match.

That said, certain families should actively consider alternatives. When leadership and staffing consistency are nonnegotiables, this community may prove stressful. Reports of management difficulty, ongoing understaffing, and a heavy reliance on temporary help raise legitimate concerns about reliability and day-to-day responsiveness. Safety and quality can hinge on how quickly and effectively leadership engages problems, so families requiring transparent oversight, rapid problem resolution, or a consistently reduced caregiver turnover should look elsewhere. Past issues related to safety incidents and pest problems further underscore the need for cautious evaluation.

The strongest positives are tangible and meaningful: well-trained, personable direct care staff; a clean, professional presentation; and a clear, programmatic approach to treatment and daily activities. When staffing is adequate and the team is engaged, residents benefit from attentive care, meaningful activity, and a facility that feels orderly. Cleanliness and professional presentation contribute to a sense of trust and stability that can make a real difference for families trying to gauge whether a loved one will adapt well to residential life. These advantages do offset some risk, but only if management and staffing can be kept stable and accountable.

The principal drawbacks are substantial and recurring. The most troubling threads center on management, described as disconnective or self-protective, with owners perceived as focused on the bottom line rather than consistent, compassionate oversight. Floor staff reports indicate overwork and underpayment, resulting in fatigue and higher turnover. Short-staffing, reliance on temp agencies, and sporadic intervention in conflicts create fragile routines and safety uncertainties. Add in reports of bed bugs at multiple houses and periods when issues were not promptly addressed, and the situation shifts from a merely imperfect experience to a risk-carrying one. These factors can erode trust and make it hard for residents to feel secure or for families to rest easy.

To make a solid decision, balance the pros and cons with a practical, action-oriented checklist. Visit the community with a prepared set of questions about staffing ratios, shift coverage, and supervisor visibility; ask for concrete examples of how incidents are handled and communicated to families; request current occupancy and turnover rates, and inquire about plans to stabilize staffing and strengthen leadership engagement. Probe pest management history and remediation steps, along with policies for resident safety and conflict resolution. Compare experiences with other Milwaukee-area communities that offer clearer governance, higher staff-to-resident ratios, and transparent reporting. If current conditions show credible improvement plans and measurable commitments, the option remains viable; if not, alternatives should be pursued promptly.

In the end, Next Step In Residential Services Ohio can still serve as a practical choice for families who value a clean, well-presented setting and who can actively demand and verify sustained staffing stability and proactive management. For many, the decisive factor will be whether leadership can demonstrate credible, enforceable improvements that translate into consistent care, safety, and reliable day-to-day operations. If those assurances cannot be obtained through a candid tour and direct conversations, the prudent course is to explore other providers that offer stronger governance and more predictable staffing. The right fit depends on whether stakeholders are willing to prioritize oversight and advocacy upfront and are prepared to push for concrete, ongoing improvements.

Features

Housing

  • 4 resident community capacity 4 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • General Mitchell International (5 miles away) General Mitchell International (5 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Welcome to Next Step In Residential Services Ohio in Milwaukee, WI, a warm and inviting assisted living community providing impeccable care and exceptional services. Our board and care home offers a comfortable and homelike environment where residents can enjoy a fulfilling lifestyle.

Our community boasts a range of amenities designed to enhance the quality of life for our residents. From our spacious dining room where delicious meals are served to our fully furnished accommodations, we aim to create a pleasant living experience. Residents can also relax and unwind in our beautiful garden or enjoy the outdoor space for fresh air and recreation.

Housekeeping services are provided to ensure that our residents' living spaces are always tidy and well-maintained. We understand that moving can be stressful, which is why we offer move-in coordination services to assist residents with the transition into their new home. Both telephone and Wi-Fi/high-speed internet access are provided to keep residents connected with loved ones near or far.

At Next Step In Residential Services Ohio, our highly trained staff is committed to meeting the individual needs of each resident. We provide assistance with activities of daily living such as bathing, dressing, and transfers, ensuring that residents feel supported in their daily routines. Our team coordinates with health care providers to ensure seamless medical care for our residents. For those with diabetes or special dietary restrictions, we offer diabetes diet plans and cater to specific dietary needs.

Residents can partake in scheduled daily activities designed to promote engagement and socialization within the community. Nearby cafes, parks, pharmacies, restaurants, places of worship, physicians' offices, and hospitals provide convenient access to various amenities outside of our community.

Join us at Next Step In Residential Services Ohio in Milwaukee, WI for a caring environment that supports independence while providing personalized care services.

Nearby Places of Interest

Pharmacies

  • Walgreens (0.3 miles)
  • CVS Pharmacy (0.9 miles)
  • Metro Market (1.5 miles)
  • Walgreens (1.5 miles)
  • Meijer Pharmacy (1.7 miles)
  • Walgreens (1.8 miles)
  • Walgreens (2 miles)

Parks

  • West Allis West Milwaukee Recr (1.1 miles)
  • Greenfield Park (4.2 miles)
  • Humboldt Park (4.5 miles)
  • Paliafito Park (4.6 miles)
  • Hoyt Park (5.1 miles)

Physicians

  • Maplewood Center (1.6 miles)
  • Oklahoma Pediatrics-Children's Wisconsin (2.6 miles)
  • Sports Medicine & Orthopedic Center (2.6 miles)
  • Layton Avenue Dermatolgy Clinic (2.6 miles)
  • Lincoln Avenue Clinic (3.3 miles)
  • Greendale Health Center (3.5 miles)
  • Froedtert Clinical Cancer Center (4.2 miles)

Restaurants

  • Kopp's Frozen Custard (2 miles)
  • Taco Bell (2.3 miles)
  • El Beso (2.3 miles)
  • McDonald's (2.3 miles)
  • Paulie's Pub & Eatery (2.5 miles)
  • McDonald's (2.5 miles)
  • O'Connor's Perfect Pint (2.6 miles)

Cafes

  • Starbucks (2.1 miles)
  • Starbucks (3.5 miles)
  • Starbucks (3.7 miles)
  • Starbucks (4.2 miles)
  • Hawthorne Coffee Roasters (4.2 miles)
  • Starbucks (4.3 miles)
  • Colectivo Coffee (4.5 miles)

Hospitals

  • Aurora St Luke's Medical Center (2.1 miles)
  • Surgicenter - Children's Wisconsin (2.5 miles)
  • Rogers Memorial Hospital (3.3 miles)
  • Froedtert Pavilion (4.2 miles)
  • Aurora Psychiatric Hospital (4.4 miles)
  • Aurora Sinai Medical Center (5.1 miles)

Places of Worship

  • Honey Creek Church (3.8 miles)

Transportation

  • Milwaukee Intermodal Station (5.1 miles)
  • Security Checkpoint (5.1 miles)
  • Concourse C (5.1 miles)
  • Milwaukee Mitchell International Airport (MKE) (5.1 miles)
  • Delta Ticket Counter (5.2 miles)

Frequently Asked Questions

Where is Next Step In Residential Services Ohio?

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