Hope Haven Afh

4011 West Hampton Avenue, Milwaukee, WI 53209

For more information about senior living options: (844) 490-3973

1 from 3 reviews
5 stars
0
4 stars
0
3 stars
0
2 stars
0
1 stars
3

Assisted Living Board and Care Home Memory Care

Overall Review of Hope Haven Afh

Pros

  • pro The reviewer loves the residents.

Cons

  • pro The facility is described as absolutely horrible and unprofessional.
  • pro It is filthy and infested with bed bugs and mice.
  • pro The owner allegedly hires only family and drug users and mistreats residents.
  • pro The owner is said to care only about collecting money and not about residents.
  • pro Random men who are not certified are reportedly changing female residents.
  • pro The facility reportedly does not feed residents and is dirty.
  • pro The building is described as falling apart and the rooms are nasty.
  • pro Management is poor; third shift allegedly lets workers sleep on residents, causing falls, and blames earlier shifts.
  • pro Sharon Butler, the manager, is alleged to lack compassion and to talk down to residents.
  • pro There are allegations of state violations and bribery, yet the facility remains open.

Review

What emerges from these accounts is a facility described as profoundly neglected, unprofessional, and dangerously unhygienic. Multiple voices portray a place where pests are a constant problem, staff morale appears nonexistent, and basic human dignity for residents is routinely overlooked. The vibe is consistently negative, with residents and those who know the operation recalling a pattern of disarray, poor management, and disregard for safety or well-being.

Pest infestations and filth are repeatedly highlighted as core issues. Several reviewers stress that bed bugs and mice are pervasive, turning what should be a safe, sanitary environment into a place where cleanliness and comfort are persistently compromised. Beyond the presence of pests, the environment itself is described as filthy and decaying, with rooms and common areas left in disrepair. The combination of vermin and squalor paints a picture of conditions that many find shocking and unacceptable for a facility meant to care for vulnerable adults.

A central thread in the criticisms concerns the people at the top of the operation. Reviewers accuse the owner of outsourcing responsibility, focusing on money rather than care. Specific allegations mention hiring family members and individuals who are not properly vetted, including drug users, with the implication that these hires translate into mistreatment of residents. The underlying accusation is that the owner's priorities are financial rather than protective or nurturing, leaving residents exposed to neglect and poorly supervised care.

Safety and exploitation concerns are among the most alarming elements raised. One set of claims describes random men who are not certified as caregivers or healthcare professionals being allowed to interact with female residents, a scenario that raises serious questions about consent, safety, and professional standards. Coupled with stories of residents not being fed properly and the general sense of an unsafe, unmanaged environment, these allegations contribute to a perception of systemic vulnerability and risk.

On the day-to-day experience of residents, the reviews describe a pattern of mistreatment and disrespect. Staff are portrayed as unempathetic and dismissive, with residents spoken to in a harsh or condescending tone. The sense conveyed is that management does not assure adequate attention, supervision, or warmth, creating an uncomfortable and emotionally unsafe atmosphere for those living there. In at least one account, the shift structure itself is criticized: third shifts allegedly letting residents fall asleep or go untreated, with blame being shifted to earlier shifts rather than addressing the problem directly.

Specific management criticisms crystallize in the mention of Sharon Butler, identified as a manager who is alleged to lack compassion and to engage in needless confrontations with residents. The claim that she blames others for shortcomings, rather than owning and addressing them, adds to the sense of a fractured leadership structure. There is also a troubling suggestion that some kind of improper influence or "paying the state off" occurs, with references to violations and the building remaining operational despite ongoing concerns. The implication is that enforcement, accountability, and compliance are not upheld, leaving residents in a precarious position.

Finally, the physical state of the building compounds all other concerns. Descriptions of a structure that is literally and metaphorically leaning toward collapse - rooms that are dirty and poorly maintained, a building that is deteriorating, and an operation that remains open in spite of significant violations - create a narrative of decline that feels both alarming and disheartening. Residents' loved ones and advocates are depicted as feeling sympathy for those trapped inside these conditions, while lamenting the apparent lack of effective oversight or remedy.

Taken together, the reviews form a stark portrait of a facility mired in neglect, safety concerns, and questionable governance. The recurring themes - pest infestations, filth, unsafe caregiver practices, dispassionate management, and a structure visibly failing - combine to convey a powerful sense of urgency: this environment is seen by these observers as one in which residents' basic needs, dignity, and safety are not being adequately safeguarded. The collective sentiment is that immediate, decisive action is required to protect the residents and restore a standard of care that aligns with acceptable caregiving practices and regulatory expectations.

Features

Housing

  • 3 resident community capacity 3 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • General Mitchell International (11 miles away) General Mitchell International (11 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Dementia waiver Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Hospice waiver Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Hope Haven AFH in Milwaukee, WI is a warm and inviting assisted living community that offers a range of care services to meet the individual needs of seniors. Our dedicated team provides compassionate assistance with activities of daily living, such as bathing, dressing, and transfers, ensuring that our residents receive the support they need while maintaining their independence.

Our community boasts a variety of amenities to enhance the comfort and enjoyment of our residents. They can gather in our cozy dining room for delicious meals prepared by our skilled staff who are able to accommodate special dietary restrictions. The fully furnished accommodations provide a comfortable and home-like atmosphere, while our housekeeping services ensure that spaces remain clean and organized. Residents can also take advantage of our move-in coordination services to make the transition into our community as smooth as possible.

At Hope Haven AFH, we understand the importance of mental wellness for seniors. That's why we offer a mental wellness program tailored to meet the unique needs of each resident. For those with memory care needs, we provide specialized programming designed to promote cognitive functioning and improve quality of life.

We also prioritize the overall well-being and convenience of our residents by offering additional services such as medication management and transportation arrangement for medical appointments. Our proximity to nearby cafes, parks, pharmacies, restaurants, places of worship, and hospitals ensures that residents have easy access to essential amenities and healthcare services.

Whether it's enjoying scheduled daily activities or simply spending time outdoors in our beautiful garden or outdoor spaces, residents at Hope Haven AFH can lead fulfilling lives in a supportive environment. Experience compassionate care and a vibrant community at Hope Haven AFH in Milwaukee.

Nearby Places of Interest

This part of Milwaukee, Wisconsin, offers a range of conveniences and amenities that would cater well to seniors looking for a comfortable and accessible living environment. The area is dotted with pharmacies such as CVS and Walgreens within close proximity, providing easy access to medication and healthcare needs. There are also several well-known restaurants nearby for dining options, including Shark's Fish & Chicken and The Cheesecake Factory. Places of worship like Redemption Lutheran Church and Northwest Baptist Church offer spiritual fulfillment for residents. Additionally, there are reputable hospitals like Wheaton Franciscan - St. Joseph Campus and Aurora Psychiatric Hospital nearby for medical emergencies or routine check-ups. Parks like Estabrook Park and Atwater Park provide opportunities for outdoor recreation and relaxation. With transportation services like U-Haul Moving & Storage available as well as cafes such as Starbucks and Colectivo Lakefront providing cozy spots for socializing, this area in Milwaukee offers a convenient and comfortable setting for senior living.

Pharmacies

  • CVS Pharmacy (0.8 miles)
  • Walgreens (1.3 miles)
  • Walgreens (2.5 miles)
  • Walgreens (2.5 miles)
  • CVS Pharmacy (2.8 miles)
  • Walgreens (3 miles)
  • Walgreens (3 miles)

Restaurants

  • Shark's Fish & Chicken (1.3 miles)
  • Checkers (2.4 miles)
  • Kopp's Frozen Custard (2.4 miles)
  • The Brick Pub & Grill (2.5 miles)
  • The Cheesecake Factory (2.8 miles)
  • Estabrook Beer Garden (2.8 miles)
  • Culver’s (2.9 miles)

Places of Worship

  • Redemption Lutheran Church (2 miles)
  • Northwest Baptist Church (3.3 miles)
  • Honey Creek Church (5.4 miles)

Hospitals

  • Wheaton Franciscan - St. Joseph Campus (2.2 miles)
  • Aurora Psychiatric Hospital (4.6 miles)
  • Aurora Sinai Medical Center (4.6 miles)
  • Froedtert Pavilion (5.3 miles)
  • Ambulatory EEG Recordings (5.3 miles)
  • Rogers Memorial Hospital (5.7 miles)

Parks

  • Estabrook Park (2.9 miles)
  • Kern Park (3.7 miles)
  • Brown Deer Park (3.9 miles)
  • Algonquin Park (3.9 miles)
  • Hoyt Park (4.6 miles)
  • Atwater Park (4.6 miles)
  • Red Arrow Park (5 miles)

Physicians

  • Aurora Nephrology (3.1 miles)
  • Rheumatic Disease Center (3.8 miles)
  • Aurora Advanced Healthcare (4.7 miles)
  • Froedtert Clinical Cancer Center (5.4 miles)
  • Froedtert Hospital (5.4 miles)

Transportation

  • U-Haul Moving & Storage (3.2 miles)
  • Milwaukee Intermodal Station (5.4 miles)

Cafes

  • Starbucks (3.6 miles)
  • Starbucks (3.6 miles)
  • Starbucks (4.3 miles)
  • Colectivo Lakefront (5.2 miles)
  • Starbucks (5.4 miles)

Frequently Asked Questions

Where is Hope Haven Afh?
Does Hope Haven Afh provide care for residents with dementia or Alzheimer's disease?

Nearby Communities

  • Veasley Living Center Hampton Terrace

    Veasley Living Center Hampton Terrace

    Milwaukee, WI

    1 from 3 reviews
     

    pro Memory care with 24-hour supervision and medication management, plus mental wellness program and transportation to appointments.

    Veasley Living Center Hampton Terrace reviews

  • Addies Faith Houses

    Addies Faith Houses

    Milwaukee, WI

     
     

    pro Small, intimate community with personalized care and full services (24/7 supervision, ADLs, meals, housekeeping, transport, activities).

  • My Home Is Your Home

    My Home Is Your Home

    Milwaukee, WI

     
     

    pro Fully furnished accommodations with comprehensive care and engaging activities.

  • Serenity Residential Facility 2

    Serenity Residential Facility 2

    Milwaukee, WI

     
     

    pro Intimate, home-like setting with memory care and 24/7 supervision

  • Innovation Community Care Home

    Innovation Community Care Home

    Milwaukee, WI

    5 from 1 review
     

    pro Specialized memory care with 24/7 supervision and care coordination.

    Innovation Community Care Home reviews

  • Golden Years Adult Family Home

    Golden Years Adult Family Home

    Milwaukee, WI

    3.7 from 3 reviews
     

    pro 24/7 supervision with memory care and coordinated health services.

    Golden Years Adult Family Home reviews

  • Laurel Oaks Senior Living

    Laurel Oaks Senior Living

    Glendale, WI

    4.6 from 53 reviews
     

    pro Friendly, attentive staff in a clean, home-like setting with engaging activities and well-maintained grounds.

    Laurel Oaks Senior Living reviews
    Laurel Oaks Senior Living images

  • Jefferson Crest III Yellow Rose

    Jefferson Crest III Yellow Rose

    Milwaukee, WI

    2.3 from 3 reviews
     

    pro Diabetes-focused assisted living with devotional services and comfortable social spaces.

    Jefferson Crest III Yellow Rose reviews
    Jefferson Crest III Yellow Rose images

  • HarborChase Of Shorewood

    HarborChase Of Shorewood

    Shorewood, WI

    4.1 from 57 reviews
    $6,000 to $8,500 / month

    pro Friendly, caring staff in a modern, well-kept, intimate memory-care focused community with strong dining and engaging activities.

    HarborChase Of Shorewood costs
    HarborChase Of Shorewood reviews
    HarborChase Of Shorewood images

Related Resources

  • dementia behaviorsDementia Behaviors: In-Depth Understanding and Effective Coping Strategies

    Dementia causes cognitive decline and challenging behaviors that caregivers must manage, necessitating an understanding of the neurological basis of these issues. Effective strategies and self-care for caregivers can enhance support for those with dementia and improve their daily lives.

  • does my mom have dementia quiz5 Early Indicators of Dementia and What You Can Do

    The content outlines five key early indicators of dementia, including significant memory loss and confusion about time and place, while emphasizing the need for professional evaluation and emotional support for both individuals showing symptoms and their caregivers. It encourages family members to monitor these signs closely and use online quizzes for initial awareness.

  • when should someone with dementia go into a care home8 Important Indicators That Memory Care May Be Necessary

    The article highlights eight indicators that a loved one with dementia may require specialized memory care, emphasizing the emotional and logistical challenges families encounter in this decision. It discusses signs such as difficulties with daily tasks, safety concerns, and caregiver burnout, suggesting that memory care facilities can provide the necessary support and structured environments for those experiencing cognitive decline.