Heartis North Shore in Glendale, WI
Save100 West River Woods Parkway, Glendale, WI 53212
For more information about senior living options: (844) 490-3973
Heartis North Shore offers premium pricing for its accommodations compared to both Milwaukee County and the broader Wisconsin state averages. Monthly costs for a studio at Heartis North Shore are set at $4,995, significantly higher than the county's average of $3,841 and the state's average of $3,999. The one-bedroom option follows a similar trend, priced at $5,210 while Milwaukee County averages just $3,057 and Wisconsin averages $3,412. For those seeking more space, a two-bedroom unit at Heartis is available for $7,550 - substantially above the county's rate of $2,654 and the state's average of $3,111. This pricing reflects Heartis North Shore's commitment to providing high-quality care and exceptional amenities in an upscale environment tailored for residents seeking a refined lifestyle.
| Floor plans | Heartis North Shore | Milwaukee County | Wisconsin |
|---|---|---|---|
| Studio | $4,995 | $3,841 | $3,999 |
| 1 Bedroom | $5,210 | $3,057 | $3,412 |
| 2 Bedrooms | $7,550 | $2,654 | $3,111 |
What level of care are you interested in?

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Heartis North Shore in Glendale, Wisconsin is best suited for seniors who want an upscale, community-driven environment with strong memory-care options and a robust slate of daily activities. It is particularly well-mitted for couples or families seeking a place that feels like a purposeful social setting as much as a care facility, with easy access to on-site medical oversight, therapy services, and convenient amenities. The community shines for residents who value connection, variety in programming, and a setting that feels polished and homey rather than clinical. Those who prioritize a consistently low-stress, governance-stable environment should approach with a careful checklist and clear expectations.
The strongest positives center on people. Staff across assisted living and memory care are widely praised for warmth, dignity, and genuine care. The memory-care team earns frequent, enthusiastic endorsements for compassion and understanding the unique needs of that population. Activities staff and program leads drive a busy, social atmosphere - bingo, outings, fitness opportunities, and special events fill weeks and help residents feel engaged and valued. Families repeatedly point to the quality of life: residents socializing, dining well, and participating in meaningful routines, all within a property that looks and feels well maintained. The campus atmosphere - bright, clean, with inviting common spaces, a courtyard and pond, and dining rooms that feel like a resort or country club - amplifies the sense of belonging.
Yet several caveats surface in the reviews that decision-makers should not ignore. A small but persistent thread centers on management and communications. Some families report rude experiences during tours, delays in management response, and, in a few cases, broader concerns about leadership turnover and inconsistent follow-through. Operational hiccups appear, such as initial lapses with showers and laundry in memory-care settings, occasional call-light responsiveness concerns, and periodic gaps in service delivery. A minority of families recount more troubling experiences - perceived neglect or abrupt changes in administration that undermine trust. While these stories are not the majority, they are real and warrant careful, in-person verification during tours and direct conversations with frontline caregivers.
Overall, the pros offset the cons when the right criteria are prioritized. For families seeking a high-caliber, person-centered environment, Heartis North Shore delivers on its promises: compassionate, attentive staff; a strong memory-care program; a broad activity calendar; delicious, well-regarded dining; and a facility that feels upscale yet welcoming. The practical benefits - onsite rehabilitation and therapy services, regular social events, and a climate of care that family members consistently report as peace-of-mind - meaningfully reduce caregiver stress and enhance resident well-being. In short, the care and community ethos often rise above the occasional administrative friction, especially when families engage early and request transparent, ongoing updates from the care team.
Alternatives matter for those with different priorities. If governance stability, predictable communication, and minimal turnover are non-negotiable, it may be worth evaluating other options with steadier leadership or a tighter service model. Families who have experienced or fear inconsistent supervision, or who require a level of immediate responsiveness to call bells and daily care needs, should compare Heartis with other nearby communities that emphasize more rigid care protocols and fewer staffing fluctuations. For residents who crave a broader menu of ethnically diverse cuisine, or who want tighter control over daily scheduling with a guaranteed cadence of showers and laundry, a few other facilities may better meet those preferences. The price sensitivity noted by some reviewers - along with ongoing discussions about value - should also factor into the comparison.
The bottom line is clear: Heartis North Shore offers a compelling, high-end living option for seniors who prize a vibrant, engaging community with strong memory-care competencies and a caring staff. It is especially strong for families who value daytime socialization, accessible medical care, and a setting that feels like a welcoming home rather than a clinical facility. Pros strongly outweigh the notable caveats when due diligence is performed: demand to meet frontline caregivers, request specifics on staff-to-resident ratios, and insist on transparent communication from leadership. For those who can tolerate occasional administrative bumps while prioritizing care quality and community life, Heartis North Shore stands out as one of the best choices in the Milwaukee area.
Heartis North Shore in Glendale, WI is a vibrant and welcoming assisted living community that specializes in memory care. Our goal is to provide a comfortable and stimulating environment for individuals with memory impairments, ensuring their safety and well-being.
Our community offers a wide range of amenities to enhance the residents' quality of life. They can enjoy regular visits to our beauty salon, watch their favorite shows on cable or satellite TV, socialize with fellow residents in our cozy cafe or dining room, stay active in our fitness room, and relax in our beautiful garden or spa. The fully furnished apartments provide a comfortable living space for our residents, and they can also find solace in our small library or gaming room. In addition, we offer Wi-Fi/high-speed internet access so that residents can stay connected with their loved ones.
Our professional staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We coordinate closely with health care providers to ensure that each resident receives the personalized care they need. Our dedicated team also manages medication and provides specialized memory care programming to support individuals with dementia or mild cognitive impairment.
At Heartis North Shore, we understand the importance of nutrition for overall well-being. We offer meal preparation services that cater to special dietary restrictions including diabetes diet. Our dining options are designed to be delicious and nutritious.
We believe in providing an active and engaging lifestyle for our residents. Our concierge services help coordinate various activities throughout the day, including resident-run activities that encourage social interaction among peers. There are plenty of nearby attractions such as cafes, parks, pharmacies, restaurants, places of worship, hospitals for convenient outings.
If you are looking for a warm and supportive community where your loved ones will receive excellent care tailored to their specific needs, Heartis North Shore is the perfect place for them to call home.
Heartis North Shore offers premium pricing for its accommodations compared to both Milwaukee County and the broader Wisconsin state averages. Monthly costs for a studio at Heartis North Shore are set at $4,995, significantly higher than the county's average of $3,841 and the state's average of $3,999. The one-bedroom option follows a similar trend, priced at $5,210 while Milwaukee County averages just $3,057 and Wisconsin averages $3,412. For those seeking more space, a two-bedroom unit at Heartis is available for $7,550 - substantially above the county's rate of $2,654 and the state's average of $3,111. This pricing reflects Heartis North Shore's commitment to providing high-quality care and exceptional amenities in an upscale environment tailored for residents seeking a refined lifestyle.
Heartis North Shore offers 1-bedroom apartments, 2-bedroom apartments, and Studio apartments.
Heartis North Shore is located at 100 West River Woods Parkway, Glendale, WI 53212 in Milwaukee County, Wisconsin
Heartis North Shore offers a comprehensive range of features designed to enhance the quality of life for residents facing memory challenges. The 24-hour supervision ensures constant safety and support, while assistance with activities of daily living--such as bathing, dressing, and transfers--provides essential help that promotes dignity and independence. Coordination with healthcare providers ensures that medical needs are seamlessly addressed, supported by a dementia waiver that facilitates tailored care approaches. Incontinence care and meal preparation services further contribute to residents' comfort and well-being, while medication management helps maintain health stability. Engaging mental wellness programs and specialized memory care programming cater to cognitive needs, supporting both social interaction and cognitive stimulation. Additionally, transportation arrangements for medical appointments offer convenience and reassurance to families, creating a holistic environment focused on person-centered care.
Heartis North Shore on seniors.fyi includes 23 photos including images showing interior, decor, living room, artwork, lighting, dining, chandelier, television, and more.
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