9350 North 51 Street, Brown Deer, WI 53223
For more information about senior living options: (844) 490-3973
Tiffany is consistently praised for making the leasing process stress-free and accommodating. Christina is attentive, efficient, and goes the extra mile to support residents. The Glenbrook leasing team is described as warm, welcoming, and highly responsive. Destiny Williams is recognized for handling everything with excellent service. Carly Lester is commended for swift, supportive assistance in securing a home. Cavoche (maintenance) is noted as professional, kind, prompt, and highly effective. The maintenance team is praised for quick resolution of issues and high competency. The office environment is described as welcoming and friendly. The property manager Tiffany is called a gem and one of the best managers. Christina is described as the best thing that happened to the building and office. Glenbrook Apartments are highly recommended by residents. The community hosts engaging activities and events that enhance the living experience.
They do not answer the phones, return phone calls or respond to emails. There are some downsides. The reviewer questions how people are able to rent from them due to responsiveness issues.Glenbrook Apartments consistently comes through as a community that genuinely cares about its residents, guided by a team that makes the moving process feel smooth, welcoming, and personal. Many reviewers highlight how the leasing office - especially Tiffany and Christina - creates a stress-free experience from the very first contact through long-term residency. For first-time renters, the reassurance that someone is patient, available, and attentive can make all the difference, and multiple guests describe Tiffany as an exceptionally supportive manager who handles questions, billing, and maintenance concerns with a calm, capable demeanor. Her presence is frequently cited as a major reason they feel confident and comfortable calling Glenbrook their home.
Christina stands out as a cornerstone of the leasing experience for many renters, often going the extra mile to explain how leasing works, arrange tours, and keep communication clear and friendly. Reviews recount numerous occasions where Christina's patience and proactive approach helped families - from out-of-state visitors to new residents - feel welcomed and well-informed. One grateful caller even notes that Christina's professional and caring manner helped a family decide to move to Brown Deer after a less favorable visit elsewhere, ultimately becoming happy residents at Glenbrook. Phrases like "the best thing that ever happened to this building and office" and "100 stars" appear among testimonials, underscoring the profound positive impact Christina has on residents' experiences. Her ability to balance efficiency with genuine care repeatedly earns high praise.
The leasing team's warmth is complemented by stories of tangible, positive outcomes. A frequent sentiment is that Christina has the know-how to navigate the logistics of moving in without leaving residents overwhelmed, and she's often remembered for thoughtful touches - such as welcoming goody bags at move-in. The effect is clear: the office feels welcoming, and residents feel seen and supported as they transition into their new homes. In several anecdotes, Christina's responsiveness and readiness to answer questions at any hour reinforce a sense of reliability that many tenants value deeply when they are dealing with new commitments and adjustments.
Alongside the leasing staff, Tiffany's leadership and reliability are repeatedly celebrated. Reviewers describe Tiffany as a standout property manager whose integrity, knowledge, and calm under pressure have made a significant difference in their rental journeys. She's praised for addressing issues promptly, communicating clearly about billing and maintenance, and maintaining a demeanor that keeps residents calm even in stressful moments. The appreciation goes beyond routine tasks; several residents credit Tiffany with fostering a sense of trust and stability that makes Glenbrook feel like a true community rather than just an apartment complex. The sentiment is reinforced by comments that describe Tiffany as "the best manager" and a steady, reassuring presence who makes complex processes feel manageable.
Maintenance staff at Glenbrook also receive high marks for competence and courtesy. Cavoche, in particular, is repeatedly singled out as professional, kind, and highly effective at addressing concerns. Residents note that maintenance requests are handled quickly and with care, whether it's routine maintenance, troubleshooting heating issues, or installing new fixtures. The consistently positive feedback about Cavoche's responsiveness and expertise helps create a sense of security: tenants know they will be heard and their problems resolved without unnecessary delays. The appreciation for maintenance staff is not merely about speed but about the respectful, considerate approach that makes residents feel truly cared for in their homes.
The broader team includes several standout colleagues in regional and specialized roles who contribute to a seamless, supportive leasing experience. Destiny and Carly Lester are highlighted for their roles in ensuring smooth applications and move-ins. Destiny's patience and persistence during the often lengthy and iterative process earn 10/10 praise from residents who relied on her to navigate questions and calls. Carly Lester, a Regional Leasing & Marketing Specialist, is celebrated for helping renters secure a three-bedroom townhouse right before Christmas, with visible enthusiasm and efficient communication that residents describe as genuinely uplifting. These stories illustrate Glenbrook's commitment to a responsive, enabling environment where residents feel encouraged and supported by a broad team.
Beyond individual staff praise, renters repeatedly commend Glenbrook for building a sense of community through organized events and ongoing engagement. Neighborhood watch initiatives, town hall-style meetings, and community cleanups are cited as evidence that the management team prioritizes safety, communication, and social connection. Residents feel safer and more connected because the property actively invests in opportunities for neighbors to engage with one another and with the staff who care for their home. The overall tone across reviews is one of satisfaction with living at Glenbrook, underscored by a belief that the staff genuinely cares about residents' well-being and daily comfort.
Of course, no place is perfect, and one review nods to a drawback: concerns about phone and email responsiveness during urgent situations. This single note acknowledges a common pain point in property management and serves as a reminder that even highly regarded teams can improve in communication channels. Nevertheless, the consensus throughout the majority of feedback is clear: the Glenbrook team - led by Tiffany, supported by Christina, Destiny, and others, and backed by a capable maintenance crew - consistently goes above and beyond to ensure residents feel safe, welcome, and valued. The combination of attentive service, proactive problem-solving, and a sense of community makes Glenbrook Apartments feel like more than just a place to live.
Taken together, the reviews paint a vivid portrait of Glenbrook as a rental community that blends professional excellence with genuine care. Tenants repeatedly credit Tiffany and Christina for shaping a positive, long-term living experience, with many noting that their kindness, accessibility, and efficiency transformed a stressful process into a smooth, enjoyable journey. The maintenance team's reliable service, Destiny's supportive guidance, and Carly's proactive assistance further reinforce the idea that Glenbrook is dedicated to the resident experience - from the moment someone inquires about a unit to years of comfortable, worry-free living. For anyone seeking a welcoming home in the north Milwaukee area, Glenbrook Apartments emerges as a place where residents feel heard, valued, and truly at home.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
General Mitchell International (17 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Glenbrook House in Brown Deer, WI is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The community features a beautifully designed dining room where residents can enjoy delicious meals prepared by our talented chefs. The entire facility is fully furnished, providing a warm and inviting environment for our residents to feel at home.
Glenbrook House also boasts a serene garden and outdoor space where residents can relax and enjoy the fresh air. Our dedicated housekeeping staff ensures that the community remains clean and tidy at all times.
For added convenience, we offer move-in coordination to make the transition into our community as seamless as possible. Residents can stay connected with friends and family through telephone and Wi-Fi/high-speed internet services provided on-site.
When it comes to care services, Glenbrook House goes above and beyond to meet the individual needs of each resident. Our caring staff provides assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that our residents receive the medical attention they require.
Dietary needs are taken into consideration at Glenbrook House, with specialized meal options available for those with diabetes or special dietary restrictions. Our experienced staff prepares and serves nutritious meals that cater to the unique needs of each resident.
Residents will never have to worry about medication management as our staff is well-trained in administering medications safely and accurately. Transportation arrangement for medical appointments is also provided for the convenience of our residents.
In terms of nearby amenities, Glenbrook House is surrounded by numerous cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, hospitals, making it an ideal location for convenient access to various services.
To keep our residents engaged and entertained, we offer scheduled daily activities that cater to their interests and hobbies.
At Glenbrook House in Brown Deer, WI, we strive to provide a welcoming and supportive environment where seniors can enjoy their golden years with peace of mind.
Glenbrook House is located at 9350 North 51 Street, Brown Deer, WI 53223 in Milwaukee County, Wisconsin
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