4343 South 20Th Street, Milwaukee, WI 53221
For more information about senior living options: (844) 490-3973
The owner is an active firefighter.
The staff are described as very disrespectful and unprofessional, not knowing how to talk to people. The owner is described as an active firefighter, with allegations that training and staffing are inadequate and wages are below the standard of living. It is claimed that the owner paid someone $1 for 30+ hours out of anger. The state should shut the business down and revoke the owner's license. The reviewer questions the standards for customers based on how employees are treated. The business is accused of putting money before everything and everyone.Castle Manor II in Milwaukee is best suited for families that must stretch every dollar and are prepared to supervise care personally. For seniors who demand reliable staffing, respectful communication, and professional leadership, this community rarely meets expectations. The limited glimpse provided by the reviews suggests a setting where morale is low, service can be inconsistent, and management appears out of step with residents' needs. If cost control is the sole priority and active family oversight can be guaranteed, exploring this option may make sense as a stopgap. But for anyone seeking a stable, dignified living environment, Castle Manor II does not align with those basic standards.
Those who should consider alternatives are families prioritizing consistent care, clear accountability, and professional conduct. Residents with medical needs or requiring timely assistance will likely encounter delays or gaps, given the reported staffing shortcomings. Prospective residents who value transparent communication, predictable routines, and a positive, respectful culture will find better matches in better-run communities with established training programs and reliable supervisory structures. In short, affordability cannot compensate for the core deficiencies that emerge from the leadership and staffing dynamics described in the reviews.
The main drawbacks cluster around how people are treated and how care is administered. Reports describe staff interactions as disrespectful and unprofessional, with communication that fails to show basic courtesy or responsiveness. Management practices appear uneven, and the owner's role is framed in a way that raises concerns about priorities - placing money and aggressive cost control over resident welfare. Training and staffing are characterized as inadequate, which translates into low morale and a sense of instability among caregivers. The combination of poor treatment climate and under-resourced operations creates real risk for residents who rely on timely help and compassionate supervision.
In weighing any possible benefits, the positives documented are scarce and easily overwhelmed by the negatives. There is little to point to as a compensating strength, and any potential cost savings are not proven to translate into better resident experience. Without credible positives - such as well-trained staff, dependable response times, consistent supervision, or a transparent governance framework - the cons remain unoffset. Families should not count on hidden advantages emerging over time; the weight of the reported experiences suggests that the risks to daily quality of life and safety outweigh any nominal financial appeal.
Practical steps to take if considering this community include demanding current, verifiable data and conducting meticulous, not surface-level assessments. Check the facility's licensing status and any formal complaints or corrective actions with the state, and request the latest staffing schedules, turnover rates, and caregiver qualifications. During tours, observe how staff speak with residents, how quickly help is offered, and whether residents appear engaged and respected. Talk to current residents and families about consistency of care, responsiveness, and any recurring issues. Ask to see the grievance process and escalation channels, and verify who is accountable for addressing concerns promptly.
The bottom-line verdict is clear: Castle Manor II is not a strong fit for most seniors. Its appeal rests almost entirely on potential price considerations, which cannot justify the risk of inconsistent care, disrespectful interactions, and management instability. Families with leeway should prioritize communities that demonstrate solid staffing, professional leadership, and a culture of respect. If this option must be explored, pursue stringent safeguards - written care plans, explicit service level promises, and ongoing oversight - and benchmark every claim against independent licensing records and resident satisfaction indicators. In the end, better alternatives exist that deliver dignified living, reliable support, and peace of mind for families seeking something more than the lowest possible price.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
General Mitchell International (3 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Castle Manor II in Milwaukee, WI is an exceptional assisted living community that offers a wide range of amenities and care services to cater to the unique needs of our residents. Our aim is to provide a comfortable and homely environment where seniors can enjoy their golden years with ease.
Our residents can take advantage of our spacious dining room, fully furnished accommodations, beautiful garden, and outdoor spaces to relax and socialize. Our dedicated housekeeping staff ensures that all living areas are clean and well-maintained.
At Castle Manor II, we understand the importance of staying connected in today's fast-paced world. Therefore, we provide telephone and Wi-Fi/high-speed internet access for our residents to stay in touch with their loved ones or explore various online activities.
We prioritize the health and well-being of our residents by offering comprehensive care services. Our highly trained staff provides assistance with daily activities such as bathing, dressing, transfers, and medication management. We also collaborate closely with healthcare providers to ensure seamless coordination of medical needs. Residents with special dietary restrictions are accommodated through personalized meal preparation services that include diabetes diets and special dietary requirements.
Transportation arrangements for medical appointments are made easy as we have transportation available on-site. Additionally, we offer scheduled daily activities to keep our residents engaged and entertained throughout their stay.
Located conveniently in Milwaukee, Castle Manor II boasts numerous nearby amenities for the convenience of our residents. With 4 cafes, 6 parks, 23 pharmacies, 5 physicians' offices, 32 restaurants, 7 transportation options including public transport nearby, our community ensures easy access to essential services and recreational opportunities. In case of emergencies or specialized healthcare needs, there are also 3 hospitals located near us.
At Castle Manor II in Milwaukee, WI, we strive to create a warm and nurturing environment where seniors can live comfortably while receiving exceptional care and enjoying a vibrant lifestyle surrounded by a variety of nearby amenities.
Castle Manor II is located at 4343 South 20Th Street, Milwaukee, WI 53221 in Milwaukee County, Wisconsin
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