4343 South 20Th Street, Milwaukee, WI 53221
For more information about senior living options: (844) 490-3973
The owner is an active firefighter. The review acknowledges the owner's public service role.
The owner is described as disrespectful and unprofessional. The training and staffing are inadequate. The wages are below the standard of living. Out of anger, the owner paid someone $1 for 30-plus hours. The state should shut him down and revoke his license. Money is prioritized over people.What stands out in the account is a persistent pattern of disrespect and unprofessional communication. The reviewer clearly feels that the business owner consistently talks to people in a cutting, dismissive, and unfriendly way. The overall tone conveys a sense of shock at how the place treats customers and staff, suggesting that the behavior is not just a one-off incident but part of a broader culture. The complaint is not simply about a bad day; it's framed as a persistent lack of basic courtesy, with a strong demand that the owner learn how to conduct himself in a professional, businesslike manner.
A key detail that amplifies the concern is the claim that the owner is an active firefighter. This overlapping role is presented not as a positive asset but as part of the root problem: the training and staffing are described as inadequate, which the reviewer links to the owner's divided focus and leadership style. The criticism implies that the owner's commitment to firefighting may come at the expense of running the business effectively, leaving employees and customers to contend with insufficient training and insufficient personnel to meet needs. In other words, the operational side of the business appears to suffer because of competing obligations and a leadership approach not aligned with sound management practices.
The wage and compensation issues are another major thread. The reviewer characterizes pay as being below the standard of living, signaling serious concerns about how workers are valued and compensated. The situation is underscored by a stark anecdote: the owner allegedly paid someone just $1 for more than 30 hours of work, a detail offered to illustrate how anger can drive exploitative decisions. This incident is not merely a bad look; it's depicted as emblematic of a broader, troubling approach to labor costs and fairness. The rhetoric around this point is strong, underscoring a belief that compensation practices reflect deeper ethical and managerial failures.
Regulatory accountability is a prominent theme as well. The reviewer makes a pointed call for action, stating that the state should shut the business down and revoke its license. This suggests a conviction that the problems described are not isolated or solvable through a simple conversation or corrective measures, but are systemic enough to warrant formal intervention. The intensity of this sentiment indicates a deep mistrust of the owner's ability to operate responsibly and safely, and it frames the business as a potential risk to the public and to workers alike.
The reviewer is careful to clarify a distance from direct involvement with the business. They state that they did not work there and that their perspective is drawn from interacting with the service and observing the overall culture. Yet the concern is not about a single incident but about what the treatment of employees implies for customers. The logic is that if employees are treated poorly, it's reasonable to expect that customer service and the customer experience will also reflect those same values, or lack thereof. This builds a broader argument that the underlying priorities of the business - placing money ahead of people - will inevitably shape how customers are treated.
At the heart of the critique is the accusation that money has become the dominant driving force. The reviewer paints a picture of a business mindset where financial concerns eclipse people, ethics, and professional standards. The phrase "Money before everything and anyone" is offered as a succinct summary of what they perceive to be the business ethos. This framing casts distrust on the business's ability to prioritize safety, fairness, and quality service, and it reinforces a broader concern about whether customers are being served by a company that values profit over people.
Taken together, the remarks present a cohesive, if harsh, portrait of a business in crisis. There are explicit grievances about disrespectful communication, inadequate training and staffing, and wages that fail to meet living standards, all tied together by a perceived prioritization of money over ethical business practice. The call for shutdown and license revocation amplifies the severity of the concerns, signaling a view that the problems are ingrained and potentially systemic rather than reversible through mild changes. The result is a strongly negative impression of how the operation is run and what that might mean for both employees and customers.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
General Mitchell International (3 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Castle Manor II in Milwaukee, WI is an exceptional assisted living community that offers a wide range of amenities and care services to cater to the unique needs of our residents. Our aim is to provide a comfortable and homely environment where seniors can enjoy their golden years with ease.
Our residents can take advantage of our spacious dining room, fully furnished accommodations, beautiful garden, and outdoor spaces to relax and socialize. Our dedicated housekeeping staff ensures that all living areas are clean and well-maintained.
At Castle Manor II, we understand the importance of staying connected in today's fast-paced world. Therefore, we provide telephone and Wi-Fi/high-speed internet access for our residents to stay in touch with their loved ones or explore various online activities.
We prioritize the health and well-being of our residents by offering comprehensive care services. Our highly trained staff provides assistance with daily activities such as bathing, dressing, transfers, and medication management. We also collaborate closely with healthcare providers to ensure seamless coordination of medical needs. Residents with special dietary restrictions are accommodated through personalized meal preparation services that include diabetes diets and special dietary requirements.
Transportation arrangements for medical appointments are made easy as we have transportation available on-site. Additionally, we offer scheduled daily activities to keep our residents engaged and entertained throughout their stay.
Located conveniently in Milwaukee, Castle Manor II boasts numerous nearby amenities for the convenience of our residents. With 4 cafes, 6 parks, 23 pharmacies, 5 physicians' offices, 32 restaurants, 7 transportation options including public transport nearby, our community ensures easy access to essential services and recreational opportunities. In case of emergencies or specialized healthcare needs, there are also 3 hospitals located near us.
At Castle Manor II in Milwaukee, WI, we strive to create a warm and nurturing environment where seniors can live comfortably while receiving exceptional care and enjoying a vibrant lifestyle surrounded by a variety of nearby amenities.
Castle Manor II is located at 4343 South 20Th Street, Milwaukee, WI 53221 in Milwaukee County, Wisconsin
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