2618 North 27 Th Street, Milwaukee, WI 53210
For more information about senior living options: (844) 490-3973
The collection of impressions surrounding this organization paints a strikingly mixed picture. On one hand, there are clear indications of a well-regarded, people-centered side to the operation. A recurring theme across several entries is the emphasis on professional, kind, and friendly staff who greet clients warmly and work to create a safe, respectful environment for both clients and employees. In particular, reviewers note that the staff are welcoming as soon as you walk in, and they appreciate the courteous, helpful demeanor that pervades interactions. These accounts consistently describe the team as honest, professional, and focused on delivering dignified care, with many express strong recommendations for anyone seeking services from the agency. The positive testimonials celebrate not only the kindness of the people who work there but also the sense of trust and safety fostered by the culture of respect and support.
Another thread within the feedback highlights the agency's apparent strengths in professionalism and dedication. Reviewers who speak favorably about Honest First Personal Care Agency emphasize that the workers take pride in their responsibilities and treat everyone with a high degree of respect and dignity. The sentiment here is that the organization operates with integrity, prioritizing the well-being of its clients and presenting itself as a reputable option for those seeking personal care services. The praise in these notes is not merely about competence; it underscores a broader ethos of care, reliability, and ethical conduct that many clients feel makes a meaningful difference in daily experiences with the agency.
Yet the narrative is not uniformly positive. A number of comments raise serious concerns about financial handling and administrative practices. One reviewer claims a troubling pattern of financial irregularities, stating that payments are issued on a monthly basis rather than the biweekly schedule that might be expected, and describing a broader sense that money is being mismanaged or mishandled. The dissatisfaction is compounded by a specific grievance about a delayed final paycheck after transitioning to another agency, with the reviewer noting that they have been waiting for over a month. This set of comments casts a shadow over the agency's payroll processes and raises questions about financial accountability and timely compensation.
Further complaints focus on administrative responsiveness and document management. Another reviewer describes a lack of professionalism manifested in losing important documents and "stealing" money, painting a picture of organizational lapses that go beyond routine service quality concerns. The language is sharp and conveys a sense of breach of trust, suggesting that for some clients and their families, administrative shortcomings can be as impactful as the care itself. Taken together, these notes suggest that some individuals have experienced disorganization and perceived financial mismanagement that undermines confidence in the agency's operations.
A different angle in the critique points to perceived discriminatory practices and a broader sense of ethical concerns. One reviewer explicitly characterizes the organization as "lousy" and accuses it of racial bias, alongside observations of unprofessional behavior, disorganization, and unethical conduct. This line of feedback introduces a serious allegation about inequality and fairness within the workplace and service environment, contributing to a perception that experiences can vary dramatically depending on circumstances or individuals involved. While these are strong claims, they reflect a history of concern among some clients or associates who feel that bias and unethical conduct have tainted the organization's reputation in their eyes.
In summary, the overall impression from these reviews is a juxtaposition of markedly different experiences. On the positive side, the agency is praised for its professional, respectful staff, welcoming atmosphere, and a genuine commitment to dignified care. Clients who encounter this side of the operation describe feeling valued, supported, and safe, with strong recommendations for others to consider the agency if they are seeking personal care services. On the negative side, there are serious reports about financial handling, payroll delays, document mismanagement, and allegations of discrimination and unethical behavior. These critiques underscore real concerns about reliability, integrity, and internal processes, suggesting that experiences with the organization can be highly variable and heavily dependent on whom you encounter and how administrative matters are managed.
For anyone evaluating this agency, the range of feedback underscores the importance of asking detailed questions about payroll practices, documentation handling, and conflict resolution procedures, in addition to assessing the direct care they provide. If you're seeking personal care services, you may find comfort in the testimonials praising the staff and the respectful culture, but you should also be mindful of the concerns raised about administration and fairness, and consider seeking clarifications or references to understand how the agency addresses complaints and ensures consistent, ethical operations across all client experiences.
Care First II is an assisted living community located in Milwaukee, WI. We provide board and care home services for individuals who require assistance with their daily activities and health management.
Our community offers a range of amenities to ensure the comfort and convenience of our residents. We have a spacious dining room where nutritious meals are served, taking into consideration any special dietary restrictions. The living spaces are fully furnished, providing a cozy and homely environment. Residents can also enjoy spending time in our garden or outdoor spaces.
We understand the importance of maintaining a clean and organized living space, which is why we offer housekeeping services to our residents. Our dedicated staff also assist with move-in coordination, making the transition into our community as seamless as possible for our residents.
To cater to the communication needs of our residents, we provide telephone services as well as Wi-Fi/high-speed internet access throughout our community. This allows our residents to stay connected with their loved ones and engage in online activities.
At Care First II, we prioritize the health and wellbeing of our residents. Our highly trained staff are available to provide assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure that all medical needs are met. For individuals with diabetes or special dietary restrictions, we offer personalized meal preparation and service.
Transportation is essential for medical appointments, which is why we arrange transportation for our residents to attend doctor's appointments. Additionally, we have several nearby cafes, parks, pharmacies, restaurants, places of worship, hospitals, and transportation options within close proximity to enhance the lifestyle experience of our residents.
To promote socialization and engagement within our community, we organize scheduled daily activities for our residents to participate in. These activities may include recreational outings or group exercises designed to cater to various interests and abilities.
At Care First II in Milwaukee, WI, we strive to create a warm and nurturing environment where individuals receive personalized care and support. Our dedicated staff and comprehensive services ensure that our residents can enjoy a comfortable and fulfilling lifestyle.
Care First II is located at 2618 North 27 Th Street, Milwaukee, WI 53210 in Milwaukee County, Wisconsin
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