Information last verified:
2618 North 27 Th Street, Milwaukee, WI 53210
For more information about senior living options: (844) 490-3973
The agency has professional, kind, and friendly staff, and respectful people who are eager to help. They create a safe environment for all clients and employees. They welcome clients as they walk in. Honest First Personal Care Agency is a great company made up of very professional individuals who take pride in their work and treat everyone with respect and dignity.
They describe the hall rental venue as garbage. They note there was no A/C inside despite 89-degree heat. They claim there were too many people, yet attendance was less than 100 and the thermostat was not on. They allege the agency steals money by paying on a monthly basis instead of every two weeks. They report transferring to another agency and waiting over a month for their last paycheck. They say the agency is unprofessional and loses documents. They describe the home care company as lousy, racially biased, unprofessional, unorganized, and unethical.Care First II in Milwaukee is best suited for families seeking in-home personal care with a soft-touch, provided there is strong external oversight and a willingness to demand accountability. The service may fit seniors who can tolerate sporadic administrative gaps but still value a respectful, on-site caregiving presence when staff are engaged. For anyone prioritizing consistent, transparent billing, predictable scheduling, and rock-solid reliability, alternatives are strongly advised. This is not a provider to trust blindly; it requires active governance by family members or a dedicated care manager who can press for clarity and discipline in operations.
Among the positives, some reviewers highlight professional, kind, and welcoming staff when they are on site, with an emphasis on creating a safe, respectful environment for clients. The perception of warmth and attentiveness can translate into meaningful daily interactions and genuine caregiver connections during visits. That light can shine brightly when the agency is functioning smoothly, suggesting that the core caregiving can be compassionate and competent even in a setting that otherwise presents significant administrative risk.
However, the drawbacks are severe enough to shape the overall value proposition in a decisively negative way. The most troubling themes center on financial and administrative integrity: reports of delayed pay cycles, a shift from biweekly to monthly payment practices, and persistent concerns about missing or mishandled documents. Additional reviews describe unprofessional, disorganized conduct and even accusations of unethical behavior. Allegations of racial bias further complicate trust, signaling a cultural and governance risk that may undermine the overall sense of safety and respect promised to families and residents.
These heavy cons serve to overwhelmingly offset the cited pros. A caregiver who is reliable and kind for a few visits is meaningful, but not at the expense of consistent, timely compensation, accurate record-keeping, and ethical stewardship of client funding. When visits can be interrupted by payroll disputes, or when vital documents go missing, the continuity and predictability of care become fragile. For seniors relying on dependable care schedules and clear, professional communication, the dissonance between on-site care quality and back-office dysfunction is a deal-breaker.
A practical decision framework helps families proceed with caution. If considering this provider, insist on a transparent, written billing policy with a guaranteed schedule (preferably biweekly) and explicit terms for any changes. Request contemporary references from several current clients, and verify that care plans, caregiver continuity, and escalation procedures are codified in a binding agreement. Require proof of licensing, ongoing compliance, and a formal process for handling complaints. Compare against other home-care agencies with reputations for billing discipline and documented, consistent caregiving, and, where appropriate, against assisted living communities that deliver integrated care and centralized administration.
In the end, Care First II warrants careful scrutiny and aggressive risk management. The positive impressions of responsive, caring staff cannot erase the impact of frequent financial missteps and administrative disarray. For families whose priority is steady scheduling, transparent billing, and uncompromised governance, pursuing alternatives is the prudent course. Consider other home-care options with track records of reliability, or shift attention to assisted living environments that couple on-site care with stronger administrative oversight, providing clearer governance, fewer opportunities for billing disputes, and a more predictable daily routine for residents.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
General Mitchell International (9 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Care First II is an assisted living community located in Milwaukee, WI. We provide board and care home services for individuals who require assistance with their daily activities and health management.
Our community offers a range of amenities to ensure the comfort and convenience of our residents. We have a spacious dining room where nutritious meals are served, taking into consideration any special dietary restrictions. The living spaces are fully furnished, providing a cozy and homely environment. Residents can also enjoy spending time in our garden or outdoor spaces.
We understand the importance of maintaining a clean and organized living space, which is why we offer housekeeping services to our residents. Our dedicated staff also assist with move-in coordination, making the transition into our community as seamless as possible for our residents.
To cater to the communication needs of our residents, we provide telephone services as well as Wi-Fi/high-speed internet access throughout our community. This allows our residents to stay connected with their loved ones and engage in online activities.
At Care First II, we prioritize the health and wellbeing of our residents. Our highly trained staff are available to provide assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure that all medical needs are met. For individuals with diabetes or special dietary restrictions, we offer personalized meal preparation and service.
Transportation is essential for medical appointments, which is why we arrange transportation for our residents to attend doctor's appointments. Additionally, we have several nearby cafes, parks, pharmacies, restaurants, places of worship, hospitals, and transportation options within close proximity to enhance the lifestyle experience of our residents.
To promote socialization and engagement within our community, we organize scheduled daily activities for our residents to participate in. These activities may include recreational outings or group exercises designed to cater to various interests and abilities.
At Care First II in Milwaukee, WI, we strive to create a warm and nurturing environment where individuals receive personalized care and support. Our dedicated staff and comprehensive services ensure that our residents can enjoy a comfortable and fulfilling lifestyle.
Care First II is located at 2618 North 27 Th Street, Milwaukee, WI 53210 in Milwaukee County, Wisconsin
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