7925 North River View Ct A, Milwaukee, WI 53224
For more information about senior living options: (844) 490-3973
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This account paints a picture of a care company that is described as poorly managed, with a pattern of failures that extend from financial trust to basic reliability. The writer speaks with a sense of betrayal, focused on how the care for a mother was mishandled in ways that feel indisputable and ongoing. The overarching impression is that the person trusted the organization to provide safe, consistent support, only to encounter a cascade of problems that undermined that trust from the start.
First, the reviewer highlights a specific and troubling incident: a caretaker allegedly used the mother's debit card. This claim frames the entire experience as not just a service failure but a potential breach of personal financial security. The language suggests that there was no proper guardrail or accountability around access to sensitive financial information, turning what should have been a straightforward in-home care arrangement into a source of serious concern about misuse of money and privacy.
Another major concern raised is the absence of proper screening. The reviewer states plainly that the background check was never completed on the caregiver. This omission is presented as a fundamental risk to the elderly person receiving care, implying that someone with insufficient verification was granted access to the home and the person in need. The lack of due diligence is framed as a core flaw in the company's operations, casting doubt on any assurances about safety, professionalism, or accountability.
Reliability and honesty are also questioned. The caregiver, according to the reviewer, "never comes to work," suggesting a chronic pattern of unreliability and neglect. Worse, the caregiver purportedly lied about circumstances surrounding employment, claiming the reviewer had "got my job back at Pine view." The inconsistency between what was said and what was happening on the ground creates a narrative of deceit that erodes trust and makes it nearly impossible for the family to plan or rely on support when it's needed most.
The personal impact of these failures is laid bare. The writer explains that they are "taking care of my mom all on my own," effectively bearing the burden without the expected assistance from the care company. There is a sense of unequal treatment, as the writer notes that "everyone else gets some kind of money for taking care of their loved ones," while they do not receive comparable support. This contrast underscores feelings of unfairness and abandonment, intensifying the sense that the system is tilted away from those it is meant to serve.
Despite the love and devotion the writer expresses for their mother - "I love my mam" - there is a clear, bottom-line sentiment about the service they received. The frustration culminates in a blunt conclusion: the service and the staff do not deserve any stars. This closing line encapsulates a verdict that the care experience was not merely unsatisfactory but unacceptable, reflecting a deep disappointment in the company's ability to fulfill its most basic obligations.
Taken together, the review presents a narrative of compromised safety, insufficient screening, inconsistent caregiving, and an uneven distribution of support within the family's caregiving responsibilities. The mother remains the central figure in this account, with the writer bearing most of the burden and expressing a strong call for accountability. The tone is persistent and personal, signaling a demand for systemic change rather than a complaint about a single minor lapse.
In the end, the message communicates more than individual grievances; it conveys a warning about trust, safety, and fairness in elder care services. The emphasis on financial missteps, lack of verification, and missed commitments points to a broader critique of how such providers are managed and regulated. For anyone relying on similar services, the account serves as a reminder to scrutinize screening processes, verify financial safeguards, and insist on consistent, transparent communication and accountability from caregivers and agencies alike.
Albertine House I is an inviting and fully furnished assisted living community located in the vibrant city of Milwaukee, WI. Our residents enjoy a wide range of amenities and services designed to provide comfort, convenience, and peace of mind.
Our dining room offers delicious meals prepared by our skilled chefs while accommodating special dietary restrictions. Residents can also enjoy the beautiful outdoor spaces for relaxation and socialization. Additionally, housekeeping services ensure a clean and tidy environment at all times.
We understand the importance of maintaining an active lifestyle, which is why we offer a variety of daily activities for our residents to participate in. From engaging social events to stimulating games and exercises, there is always something exciting happening at Albertine House I.
When it comes to care services, we go above and beyond to meet the individual needs of each resident. Our dedicated staff provides assistance with activities of daily living such as bathing, dressing, and transfers. We also offer coordination with health care providers for seamless medical care management. For residents with specific dietary needs or restrictions, our team ensures their nutritional requirements are met.
Transportation arrangements are available for medical appointments, allowing our residents to easily access necessary healthcare services. In addition to nearby cafes, parks, pharmacies, restaurants, places of worship, and hospitals surrounding our community, we strive to provide convenience in every aspect of our residents' lives.
At Albertine House I in Milwaukee, WI, we prioritize the wellbeing and happiness of our residents by offering exceptional care services alongside an array of amenities that foster a sense of community and belonging.
Albertine House I is located at 7925 North River View Ct A, Milwaukee, WI 53224 in Milwaukee County, Wisconsin
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