Trusted Hands Adult Family Home

9510 West Goodrich Avenue, Milwaukee, WI 53224

For more information about senior living options: (844) 490-3973

3 from 2 reviews
Assisted Living

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    Overall Review of Trusted Hands Adult Family Home

    Cons

    • pro The company is not good at all, especially for people who care for their loved ones.
    • pro The staff are very rude.
    • pro The staff can't even talk to managers.
    • pro They don't care about medical needs and aftercare.
    • pro The reviewer would rate it zero if possible.

    Review

    If you are weighing options for a loved one's care, this account hits hard with a warning that many families fear to confront. The writer grounds their message in a deep sense of disappointment, suggesting that the experience with this company fell far short of what is needed when someone you care about most is counting on you. The tone conveys a mix of frustration and concern, painting a picture of a provider that did not meet the responsibilities that come with looking after another person's well-being.

    At the heart of the message is a clear verdict: Not a good company at all if you care for your loved ones. That single line encapsulates a broader claim about trust, safety, and dependability. It implies that the basic expectations - compassion, reliability, and attentive service - were not just unmet but perhaps inconceivable to the reviewer given what has to be done to care for someone daily. The sentiment carries the weight of a personal stake, as if the reviewer is speaking from a place where the stakes are measured in time, health, and peace of mind.

    Accompanying that verdict is a strong exhortation to others: DO NOT send them. The capitalization and force of the directive signal a protective impulse, as if the reviewer is attempting to shield other families from potential harm or disappointment. It's not merely a negative opinion; it's a precautionary counsel born from the belief that the company's services could jeopardize the safety and comfort of a loved one who relies on caregivers.

    The critique then turns to how the staff interacted with people in need. The reviewer notes that the staff were very rude, and that there was a lack of effective communication, even to the point of not being able to talk to managers. This combination - rudeness paired with barriers to escalation - paints a picture of a care operation where concerns are not addressed, and where questions or complaints fail to be heard by those who hold the authority to respond. The experience described suggests a workflow where frontline staff do not reflect the level of professionalism many families expect, and where the line of accountability feels inaccessible.

    Another critical strand of the account centers on medical needs and aftercare. The reviewer asserts a troubling indifference toward medical requirements and the post-care obligations that are so vital to recovery and ongoing health. When medical needs are not prioritized and aftercare is neglected, the consequences can be serious, and the reviewer's words convey a sense of frustration that fundamental care standards were not being met. The allegation implies gaps in planning, monitoring, or follow-through that leave patients vulnerable once services have ended or shifted away from direct oversight.

    The closing sentiment is unequivocal: if possible, they would rate this experience as zero. That admission of withholding the lowest possible rating underscores the depth of dissatisfaction and the conviction that the shortcomings are severe enough to warrant the harshest judgment. It's a stark summary that leaves little room for nuance, signaling to readers that the reviewer believes the overall service, from accessibility to interpersonal conduct to clinical attention, failed on too many critical fronts to be considered acceptable.

    In the end, the voice in this account is urgent and protective, a clear appeal to others to proceed with caution and to demand much higher standards when choosing someone to care for a loved one. The emphasis on rude interactions, poor management accessibility, and neglected medical and aftercare signals a broader warning about reliability, empathy, and accountability in a setting where those qualities are not optional but essential. The message lingers as a stark reminder of the emotional and practical costs that can accompany a decision about who will care for a family member.

    Features

    Housing

    • 4 resident community capacity 4 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • General Mitchell International (17 miles away) General Mitchell International (17 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Trusted Hands Adult Family Home in Milwaukee, WI is an assisted living community that provides a comfortable and caring environment for seniors. With a range of amenities and care services, residents can enjoy a worry-free lifestyle.

    The community offers a spacious dining room where residents can gather and enjoy delicious meals prepared by the skilled staff. The fully furnished rooms provide a cozy and welcoming atmosphere for residents to relax and feel at home. Additionally, there is outdoor space available for residents to enjoy fresh air and beautiful surroundings.

    Housekeeping services are provided to ensure that the living spaces are kept clean and tidy. Move-in coordination is available to assist new residents in settling into the community seamlessly.

    The staff at Trusted Hands Adult Family Home is dedicated to providing assistance with activities of daily living such as bathing, dressing, and transfers. They also coordinate with health care providers to ensure that residents receive the necessary medical attention they need. Special dietary restrictions, including diabetes diets, are accommodated, and medication management is provided to ensure that residents take their medications properly.

    Transportation arrangement is available for medical appointments, allowing residents to easily access healthcare services when needed. Daily activities are scheduled to keep residents engaged and entertained.

    In terms of nearby amenities, there are two cafes, four parks, seven pharmacies, two physicians' offices, seventeen restaurants, one transportation service, two places of worship, and two hospitals located conveniently close to Trusted Hands Adult Family Home.

    At Trusted Hands Adult Family Home in Milwaukee,WI seniors can find comfort knowing they have access to quality care services within a warm and welcoming community setting.

    Nearby Places of Interest

    Restaurants

    • Wendy's (1.1 miles)
    • McDonald's (1.2 miles)
    • Taco Bell (1.3 miles)
    • McDonald's (1.9 miles)
    • Family Table Restaurant (2.1 miles)
    • Papa John's Pizza (3.3 miles)
    • Wendy's (3.5 miles)

    Pharmacies

    • Walgreens (1.3 miles)
    • Walgreens (2.4 miles)
    • Walgreens (2.6 miles)
    • CVS Pharmacy (3.7 miles)
    • Walgreens (3.8 miles)
    • Walgreens (3.8 miles)
    • Walgreens (3.9 miles)

    Hospitals

    • Ambulatory EEG Recordings (1.5 miles)
    • Rogers Memorial Hospital (3.4 miles)
    • Wheaton Franciscan - St. Joseph Campus (7 miles)

    Cafes

    • Starbucks (1.9 miles)
    • Starbucks (3.8 miles)
    • Starbucks (6.2 miles)
    • Panera Bread (6.4 miles)
    • Starbucks (6.6 miles)

    Parks

    • A C Hanson Park (2.4 miles)
    • Algonquin Park (2.9 miles)
    • Brown Deer Park (4.1 miles)
    • Kinderberg Park (4.4 miles)
    • Thiensville Village Park (5.2 miles)
    • Mequon Rotary Park (6.9 miles)
    • Imperial Estate Park (7.1 miles)

    Transportation

    • U-Haul Moving & Storage (2.7 miles)

    Places of Worship

    • Redemption Lutheran Church (3.7 miles)
    • Northwest Baptist Church (4.9 miles)

    Physicians

    • Froedtert Orthopaedic, Sports and Spine Center (3.9 miles)
    • Aurora Nephrology (4.3 miles)
    • Town Hall Health Center (5.2 miles)
    • Froedtert Germantown Health Center (5.8 miles)
    • Wheaton Franciscan Medical Group (6 miles)
    • Rheumatic Disease Center (6.2 miles)
    • Premier Vision (6.3 miles)

    Theaters

    • Menomonee Falls Cinema Menomonee Falls, Wi (5.4 miles)
    • North Shore Cinema Mequon, Wi (7 miles)

    Frequently Asked Questions

    Where is Trusted Hands Adult Family Home?

    Nearby Communities

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