The Auberge at Oak Village

Pros

• The facility is well-kept, clean, and has a pleasant atmosphere that feels welcoming to residents and families.
• Staff members display kindness, empathy, and compassion towards all residents, providing outstanding care.
• Residents are engaged in activities that stimulate their minds and promote social interaction.
• Families feel comfortable and assured leaving their loved ones in the care of the staff at Auberge at Oak Village.
• The community fosters a sense of belonging, making both residents and employees feel like part of a family.
• The variety of activities offered helps keep residents active and connected with one another.
• The food served is consistently praised for its quality and deliciousness, contributing to the overall positive experience within the community.

Cons

• The services at The Auberge were not at all what was promised, with poor Foley catheter care and a neglected weekly bath schedule.
• Residents had to share tiny rooms that needed significant updates, and personal furniture was not allowed.
• The facility experienced chaotic environments, long wait times for call lights, and short staffing during 100% occupancy.
• Some days lacked planned activities despite being advertised on the website.
• One reviewer found the overall experience at The Auberge to be unpleasant.
• There was a perception that participants in activities needed to be high-functioning enough to engage independently.

Review

The Auberge at Oak Village has garnered a variety of reviews from residents and their families, presenting a somewhat mixed but generally favorable picture of the facility. Numerous reviewers highlighted the cleanliness and organization of the building, noting an inviting atmosphere that smelled fresh, which is crucial for families looking after loved ones with dementia or other cognitive impairments. Security measures in place to safeguard residents were also commended, as staff actively monitored those prone to wandering. The professionalism and personable nature of the staff contributed significantly to a sense of comfort among family members, instilling confidence in their ability to care for loved ones.

A common sentiment echoed throughout the reviews is that while The Auberge could be a suitable environment for individuals with dementia who do not require extensive medical care, it might fall short for those needing additional support. For instance, one reviewer mentioned that their husband needed more comprehensive care than what was delivered; promises regarding specialized services like Foley catheter care were not upheld. Complaints about long wait times for call lights and seemingly chaotic conditions due to staffing shortages further reflected concerns about the adequacy of attention provided to residents needing higher levels of assistance.

Despite these criticisms concerning specific issues related to care and activities offered, many families have expressed immense appreciation for the dedication exhibited by staff members at The Auberge. Reviews particularly noted how responsive management was when addressing concerns raised by families. There was an evident admiration for staff's compassionate treatment toward residents — characteristics like kindness and empathy were repeatedly emphasized. Many reviewer families felt reassured knowing their loved ones were in capable hands where dedicated caregivers genuinely cared about enhancing resident well-being.

Several testimonials further praised the community’s vibrant environment filled with activities designed to keep residents engaged and stimulated mentally and emotionally. Though some reviews indicated discrepancies between scheduled activities advertised on websites versus what actually occurred day-to-day at the facility, there was a recurring theme that participation levels depended on individual resident capabilities — those who needed assistance often struggled to benefit fully from organized events. Nonetheless, parents reported positive outcomes regarding their loved ones' social interactions and mental engagement compared to living alone prior to moving into memory care.

The emotional aspect shared within these reviews cannot be ignored either; stories revealed deep connections formed among both staff and residents. One notable account reflected on how vital this sense of belonging became during difficult transitions such as illness or loss within family dynamics—staff members established relationships grounded in mutual respect which fostered a homelike ambiance conducive to healing through support networks built amongst fellow residents too.

While certain experiences pointed out flaws within operational aspects — primarily concerning service delivery consistency relating directly back onto overall satisfaction levels — overwhelming praise emerged surrounding both physical features conducive towards creating community warmth paired alongside invaluable human attributes demonstrated by employees themselves when interacting daily with those entrusted within their care framework remains ongoing testimony worth sharing widely across prospective future clientele seeking similar pathways ahead amidst navigating complexities surrounding eldercare environments today!

Located in Menomonee Falls, Wisconsin, this area offers a variety of amenities and resources that cater to individuals seeking senior living options. With several hospitals in close proximity, including Ambulatory EEG Recordings and Rogers Memorial Hospital, residents have access to quality healthcare services. Additionally, there are multiple pharmacies nearby for convenient medication management. Various dining options such as McDonald's, Su Casa Grande, and Hot House Tavern provide opportunities for seniors to enjoy meals out. For those looking to stay active, the area boasts several parks like Algonquin Park and Brown Deer Park for outdoor recreation. In terms of transportation, U-Haul Moving & Storage is available for any moving or storage needs. Overall, this part of Menomonee Falls offers a blend of healthcare facilities, dining options, recreational areas, and convenient services that make it an attractive option for seniors looking to reside in a vibrant community with easy access to essential resources.

Hospitals

• Ambulatory EEG Recordings (1.2 miles)
• Rogers Memorial Hospital (6 miles)
• Wheaton Franciscan - St. Joseph Campus (6.7 miles)
• Aurora Psychiatric Hospital (7.3 miles)
• Froedtert Pavilion (7.4 miles)

Pharmacies

• Walgreens (2.3 miles)
• Walgreens (2.4 miles)
• CVS Pharmacy (2.5 miles)
• Walgreens (2.6 miles)
• Walgreens (3.1 miles)
• Walgreens (3.3 miles)
• Walgreens (3.8 miles)

Restaurants

• McDonald's (2.4 miles)
• Su Casa Grande (2.7 miles)
• McDonald's (3.3 miles)
• Hot House Tavern (3.4 miles)
• Wendy's (3.7 miles)
• Chick-Fil-A (3.7 miles)
• McDonald's (3.8 miles)

Cafes

• Starbucks (2.7 miles)
• Starbucks (3.4 miles)
• Starbucks (5.4 miles)
• Starbucks (7.1 miles)
• Starbucks (7.9 miles)
• Starbucks (7.9 miles)

Physicians

• Froedtert Orthopaedic, Sports and Spine Center (3.3 miles)
• Town Hall Health Center (3.5 miles)
• Wheaton Franciscan Medical Group (3.7 miles)
• Aurora Advanced Healthcare (4.6 miles)
• Drs. Roy and Associates (4.8 miles)
• Froedtert Germantown Health Center (6 miles)
• Aurora Nephrology (6.1 miles)

Places of Worship

• Northwest Baptist Church (3.8 miles)
• Redemption Lutheran Church (4 miles)
• Honey Creek Church (7.9 miles)

Transportation

• U-Haul Moving & Storage (4.4 miles)

Theaters

• Menomonee Falls Cinema Menomonee Falls, Wi (4.4 miles)

Parks

• Imperial Estate Park (4.5 miles)
• Kinderberg Park (4.8 miles)
• Algonquin Park (5 miles)
• A C Hanson Park (5 miles)
• Menomonee Park (5.7 miles)
• Brown Deer Park (6.2 miles)
• Wil-O-Way Underwood Park (6.3 miles)