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Silver Springs in Mequon, WI

Silver Springs is an assisted living and memory care community in Mequon, WI.

Information last verified:

11840 North Silver Avenue, Mequon, WI 53097

For more information about senior living options: (866) 208-4318

3.9 from 72 reviews
5 stars
44
4 stars
8
3 stars
4
2 stars
0
1 stars
16

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2024

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Overall Review of Silver Springs

common 20 reviews mention this

Staff kindness comes through

Residents and families frequently describe staff as kind, helpful, and responsive.

Across many reviews, residents and family members say they encountered friendly, caring staff and a team that takes time to explain care and answer questions. Multiple visitors describe staff as courteous and knowledgeable, and several praise specific leaders like nursing leadership, therapy staff, and social work support. Even amid criticism in other reviews, the positive ones consistently emphasize respectful day-to-day interactions.

caveat 9 reviews mention this

Cleanliness gets mixed feedback

Several reviewers report cleanliness and odor issues in shared areas and rooms.

While some reviewers mention the building being clean or well kept, others describe a strong, recurring smell and conditions they call dirty or unclean. A few reviews point to cleanliness concerns like soiled items in rooms or residents’ personal care not being handled to expectation. Taken together, cleanliness appears inconsistent depending on the reviewer’s experience.

caveat 10 reviews mention this

Communication and call response concerns

Some families say they struggle to get timely updates or reach staff by phone.

Several reviews complain about communication, including not being able to get in contact with the facility and difficulty receiving updates on a loved one’s treatment. A few mention delayed call light response, unanswered phone calls, or being directed to a phone line that rings without resolution. Others describe missed notifications and limited information flow, which some families contrast with what they expected during rehab or care.

differentiator 6 reviews mention this

Rehab progress is highlighted

Reviews frequently describe therapy as effective for rehab goals.

Some residents and families credit therapy with noticeable progress, including mobility gains and successful rehab outcomes. One review says therapy helped move from long-term chair use to walking with a walker, and another praises rehab as effective in getting back to prior abilities. Even in reviews that are otherwise critical, rehab effectiveness appears as a recurring positive theme in the reports that are most hopeful about the stay.

common 3 reviews mention this

Food quality is often praised

Dining and meal quality come up positively in multiple reviews.

A few reviewers specifically praise the food, describing it as good or delicious. One review links the overall experience to meals as part of an otherwise positive stay, while another includes food as a point alongside cleanliness and staff support. Residents who mention dining tend to frame it as a straightforward improvement during rehab.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 8 resident community capacity 8 resident community capacity

Types of Care

  • Assisted Living Assisted Living
  • Board and Care Home Board and Care Home
  • Memory Care Memory Care

Amenities

  • Cable or satellite TV Cable or satellite TV
  • Dining room Dining room
  • Fully furnished Fully furnished
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Telephone Telephone
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • General Mitchell International (21 miles away) General Mitchell International (21 miles away)

Care Services

  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Dementia waiver Dementia waiver
  • Diabetes diet Diabetes diet
  • Hospice waiver Hospice waiver
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Mild cognitive impairment Mild cognitive impairment
  • Special dietary restrictions Special dietary restrictions
  • Specialized memory care programming Specialized memory care programming
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Restaurants

  • Daily Taco and Cantina (1.3 miles)
  • Foxtown Brewing (1.3 miles)
  • St Paul Fish Co (1.4 miles)
  • CafĂ© Hollander Mequon (1.6 miles)
  • Libby Montana (2.4 miles)
  • Taco Bell (3.7 miles)
  • McDonald's (3.8 miles)

Pharmacies

  • Walgreens (1.3 miles)
  • CVS Pharmacy (3.5 miles)
  • Walgreens (3.6 miles)
  • Walgreens (4 miles)
  • Walgreens (4.4 miles)
  • Metro Market Pharmacy (4.4 miles)
  • Walgreens (4.8 miles)

Parks

  • Thiensville Village Park (1.5 miles)
  • Mequon Rotary Park (2.9 miles)
  • A C Hanson Park (3.6 miles)
  • Cedar Creek Park (4.5 miles)
  • Kinderberg Park (4.6 miles)
  • Adlai Horn Park (4.7 miles)
  • Cedarburg Firemen's Park (5 miles)

Hospitals

  • Ascension Columbia St. Mary's Ozaukee - Cedarburg (3.5 miles)
  • Rogers Memorial Hospital (3.8 miles)
  • Breastfeeding Support - Ascension Columbia St Mary's Hospital Ozaukee Birthing Center (4.5 miles)
  • Ambulatory EEG Recordings (6.1 miles)

Cafes

  • Starbucks (3.9 miles)
  • Panera Bread (4.3 miles)
  • Starbucks (4.4 miles)
  • Cedarburg Coffee Roastery (4.6 miles)
  • Java House (4.7 miles)
  • Starbucks (5.9 miles)
  • Starbucks (6.5 miles)

Physicians

  • Estetika Skin & Laser Specialists (4.3 miles)
  • Mequon Clinical Associates (4.3 miles)
  • Aurora Advanced Healthcare (4.4 miles)
  • Family Vision Center (4.4 miles)
  • Highland Family Health Center (4.5 miles)
  • Premier Vision (4.5 miles)
  • Milwaukee Orthopaedic Group (4.6 miles)

Theaters

  • North Shore Cinema Mequon, Wi (4.4 miles)

Transportation

  • U-Haul Moving & Storage (6 miles)

Frequently Asked Questions

Where is Silver Springs?
Does Silver Springs provide care for residents with dementia or Alzheimer's disease?

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Related Resources

  • when to move from assisted living to memory careWhen to Transition from Assisted Living to Memory Care: Key Indicators, Steps, and Finding the Right Community

    Transitioning from assisted living to memory care is driven by an individual's cognitive decline and specific needs, requiring careful evaluation of indicators like increased confusion and wandering. The process involves consulting medical professionals, researching suitable communities, considering financial and legal aspects, and ensuring effective communication for personalized care plans.

  • assisted living vs memory careUnderstanding the Distinctions: Assisted Living and Memory Care Explained

    The article differentiates between assisted living and memory care, explaining that assisted living supports seniors with daily activities while promoting independence, whereas memory care provides specialized services for individuals with dementia, focusing on secure environments and cognitive support. It also addresses staff training, safety considerations, costs, family involvement, and transition strategies for families navigating these care options.

  • how to talk to someone with dementiaHow to Communicate with a Loved One Living with Dementia: 10 Supportive Strategies

    The article outlines effective communication strategies for interacting with loved ones with dementia, highlighting the need for empathy, patience, and understanding while emphasizing supportive approaches like using simple language, minimizing distractions, and focusing on feelings over facts to maintain dignity and foster connection. It also suggests seeking professional guidance when needed as communication challenges evolve.

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