2127 Menasha Avenue, Manitowoc, WI 54220
For more information about senior living options: (844) 490-3973
Vista Care is a wonderful agency with leadership that goes above and beyond. Vista Care makes values and ethics a priority, emphasizing honesty, integrity, and accountability. Vista Care fosters teamwork, with staff sharing in successes and helping with setbacks. Vista Care values active listening, open communication, and support during difficult times, and celebrates successes. Vista Care creates an atmosphere of innovation and new ways of doing things. Vista Care maintains transparent, frequent, clear communication among clients, host home providers, and families. Vista Care offers respite care for host home providers and clients. Vista Care is flexible and responsive to family needs.
The house is described as having no food, with management not caring about staff or residents, poor communication during issues, and the home never being cleaned or properly stocked. The company is called a complete joke, said to underpay employees, show favoritism, have undertrained and unprofessional supervisors, and neglect client care. A staff member is alleged to have threatened to choke a relative of a resident, and no action was taken, described as completely unprofessional. The regional and area directors are accused of partying with employees, which is viewed as unprofessional and raises questions about the level of care. One reviewer would not recommend Vista Care for any family, calling it the worst they've seen in health care and saying they would not put a family there. There are reports that leads allow staff to be walked over, that staff are not treated equally, and that there is a setup to ruin staff.Vista Care North AFH in Manitowoc is best suited for families who want a values-driven, agency-backed shared living arrangement where care is personalized, hands-on, and responsive to both the client and the family. It works well for guardians who value transparent communication, active supervision, and a home-like setting where caregivers are supported by an organization that emphasizes ethics, accountability, and ongoing professional development. If the priority is a warm, flexible environment with strong family involvement and a clear point of contact, this community is a compelling option.
Those who may want to consider alternatives are primarily families that require consistently flawless operations, strict staffing reliability, and watertight safety practices. If daily life depends on spotless housekeeping, reliable meals, and uniformly professional conduct across all staff, or if there is a need for an environment with tighter supervisory controls and a proven track record of incident prevention, exploring other options - such as traditional, larger-scale assisted living communities or other AFH providers with stronger safety and compliance histories - is prudent. Additionally, families who cannot tolerate reports of underpayment, favoritism, or unprofessional conduct should scrutinize leadership and governance before committing.
The strongest pros here - values alignment, open communication, and agency-backed support - partially offset the most serious concerns. The emphasis on honesty, integrity, accountability, and a team-first approach creates a framework in which families feel their loved ones are not forgotten. The ongoing training, respite options for hosts, and a willingness to adapt to family needs add practical resilience when situations arise. When the agency is functioning at its best, providers are well supported, and families experience timely responses, collaborative problem solving, and a sense that the relationship extends beyond a single caregiver to a coordinated network that includes the family and the client's guardians.
Yet the main drawbacks carry real weight in day-to-day decisions. Multiple reviews flag operational fragility: spaces described as dirty or poorly stocked, and meals or food availability that appears inconsistent. Communication gaps between management and staff leave families feeling out of the loop during issues, while some providers report underpayment and favoritism, which erode trust and morale. More troubling are accounts of unprofessional conduct by staff, including threats toward a resident, and instances of homes being closed or transitions being hastily arranged. These factors translate into elevated risk, uncertainty, and a reluctance to depend on a single point of failure for critical needs.
Practically, families should approach with a structured due diligence plan. Request direct introductions to the local area director and to current host homes to assess cleanliness, meal routines, and caregiver interactions firsthand. Ask for recent quality and safety metrics, staff training records, and a clear escalation path for concerns. Confirm how respite care is actually delivered, what happens during transitions, and how the agency enforces state and CMS guidelines. Align expectations on communication cadence, documentation, and how staff performance is monitored. In the right circumstances, Vista Care North AFH offers a genuinely supportive framework for shared living with a mission-driven backbone.
In the final analysis, this community is a practical fit for families who value ethical grounding, flexible family involvement, and a collaborative care model, provided due diligence confirms stable leadership, reliable operations, and consistent, respectful staff behavior. For families prioritizing flawless execution, airtight supervision, and a spotless safety record, alternatives warrant careful comparison. The best path is an on-site visit paired with candid conversations with leadership and host providers, a review of recent complaint and incident history, and a clear, written set of expectations for housekeeping, meals, staffing, and emergency escalation. When those elements line up, Vista Care North AFH can be a strong, compassionate choice; when they do not, it is wise to look elsewhere.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Vista Care North 21St Street - AFH is an assisted living community located in Manitowoc, WI. Our community offers a range of amenities to ensure our residents' comfort and convenience.
Residents can enjoy delicious meals in our dining room, which offers a variety of menu options to accommodate special dietary restrictions. Each living space is fully furnished, providing a comfortable and home-like environment for our residents. Our outdoor space provides a peaceful and beautiful setting for residents to relax and enjoy nature.
Our dedicated housekeeping staff ensures that the living spaces are clean and tidy at all times. We also offer move-in coordination services to assist new residents in transitioning smoothly into our community. Telephone and Wi-Fi/high-speed internet services are available for residents to stay connected with their loved ones.
At Vista Care North 21St Street - AFH, we prioritize the well-being of our residents by offering a range of care services. Our compassionate staff provides assistance with activities of daily living, such as bathing, dressing, and transfers. We coordinate with health care providers to ensure that our residents receive the necessary medical attention. Our staff is trained in diabetes diet management and medication management to support the specific needs of our residents.
Transportation arrangement services are available for medical appointments, ensuring that residents can easily access necessary healthcare services. Additionally, there are several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals located conveniently near our community.
To enhance the social lives of our residents, we offer scheduled daily activities that cater to various interests and preferences. Whether it's engaging in hobbies or participating in group outings, there are plenty of opportunities for social interaction within our community.
At Vista Care North 21St Street - AFH, we strive to create a warm and welcoming environment where each resident feels cared for and supported.
Vista Care North 21St Street - AFH is located at 2127 Menasha Avenue, Manitowoc, WI 54220 in Manitowoc County, Wisconsin
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