Manitowoc - Harbor House

Pros

• The staff at the nursing home ensured comprehensive testing for Covid and TB, allowing the step father to avoid a two-week quarantine.
• The focus of the staff is on providing excellent care and comfort for the wheelchair-bound step father.
• The nursing home facilitates effective communication between the step father and his mother, resulting in his happiness.
• The reviewer expresses complete satisfaction with the level of care provided to their step father.

Cons

• Despite the initial testing, there have been concerns about the staff's ability to provide a safe environment during the pandemic.
• The wheelchair-bound residents seem to receive less attention and support compared to others.
• The lack of quarantine measures may pose a risk for other residents and staff members.
• Communication between staff members and family members is inconsistent, leading to frustration and confusion.
• There have been instances where the care provided does not meet expected standards, causing dissatisfaction among residents' families.

Review

Exceptional Memory Care During Pandemic – A Satisfying Experience

In the midst of the ongoing pandemic, I faced the difficult decision to move my stepfather, who is wheelchair-bound and requires memory care, to a secure nursing home. Despite apprehensions about his well-being during these challenging times, my experience with their exceptional care has been nothing short of satisfying.

When I initially approached the nursing home, their proactive approach to ensuring safety became evident. The staff promptly arranged for both a Covid-19 test and a TB test for my stepfather, eliminating the need for him to undergo a two-week quarantine period. This consideration was crucial since he may not have comprehended such an isolating situation. Their attentiveness towards maintaining his emotional well-being impressed me from the outset.

The dedication and compassion provided by the facility's staff have truly set them apart. They have made it their priority to provide exemplary care while focusing on my stepfather's comfort. From assistance with daily activities to tending to his specific medical needs, they have not only met but exceeded expectations. Seeing his contentment brings immense relief and reassurance.

Communication plays a vital role in maintaining family ties, especially considering our current circumstances when physical visits are limited. I greatly appreciate how the nursing home facilitates communication between my stepfather and my mother effectively. This effort ensures that he remains connected with his loved ones despite being physically separated. The joy experienced by my stepfather when engaging in these conversations is testament to the compassionate care provided.

Furthermore, this nursing home's commitment toward comprehensive memory care extends beyond basic needs fulfillment. Their determination to enhance my stepfather's quality of life shines through in every aspect of their service provision. Whether it involves arranging engaging activities or tailoring therapies that cater specifically to his condition, they consistently go above and beyond typical expectations within their industry.

I am delighted with the level of satisfaction I have experienced regarding my stepfather's care at this nursing home. The facility's unwavering commitment to ensuring his wellbeing during these unprecedented times has been invaluable. It is evident that their staff genuinely cares for each resident, fostering a safe and nurturing environment.

Finally, it is essential to acknowledge the peace of mind I have gained from witnessing the quality of care my stepfather receives in this nursing home. Knowing that he is surrounded by dedicated professionals who prioritize his overall comfort and happiness has allowed me to focus on other aspects of life, secure in the knowledge that he is in capable hands.

In conclusion, my experience with placing my stepfather in a secure nursing home for memory care amidst the pandemic has been exceptional. The extensively trained and compassionate staff have gone above and beyond in providing personalized care tailored to his needs. Their attentive approach not only ensures his physical health but also caters to his emotional well-being. By enabling ongoing communication with loved ones and offering engaging activities, they strive to enhance his quality of life despite the challenges we currently face. I am grateful for the satisfaction and peace of mind I have gained through their outstanding service provision during these unprecedented times.

This area of Manitowoc, Wisconsin offers a variety of amenities that cater to seniors looking for convenience and entertainment. There are several restaurants nearby, including Pizza Garden, Covered Wagon Restaurant, and Timeout Sports Bar & Grill, providing plenty of options for dining out. Places of worship such as Calvary Assembly Of God and Holy Innocents Roman Catholic Church offer spiritual fulfillment and community engagement. The proximity to parks like Lincolnshire Park and attractions like West of the Lake Gardens allow for outdoor recreation opportunities. Healthcare needs are easily met with hospitals like Holy Family Memorial and physicians' offices like Lakeshore Pediatrics in close proximity. Pharmacies such as Aurora Pharmacy and HFM Pharmacy make accessing medications simple. In addition, there are cafes like Dali's Cafe and Jenn's Java for socializing over a cup of coffee. Overall, this area provides a convenient and comfortable environment for senior living in Manitowoc.

Restaurants

• Pizza Garden (0.6 miles)
• Covered Wagon Restaurant (0.7 miles)
• Timeout Sports Bar & Grill (1 miles)
• Subway (1.6 miles)
• The DugOut Bar & Grill (1.7 miles)
• Party Pizzazz (1.9 miles)
• Tower Tavern (2.3 miles)

Places of Worship

• Calvary Assembly Of God (0.6 miles)
• Holy Innocents Roman Catholic Church (1.7 miles)
• St Pauls Catholic Church - Rectory (2.1 miles)
• St Francis of Assisi Parish (2.4 miles)
• First Presbyterian Church (2.4 miles)
• Society Of St. Vincent De Paul - Manitowoc (2.5 miles)
• Lakeshore Unitarian (2.5 miles)

Parks

• Lincolnshire Park (1.1 miles)
• Manitowoc Park & Recreation (2.7 miles)
• West of the Lake Gardens (3 miles)

Physicians

• Holy Family Memorial (1.2 miles)
• Lakeshore Pediatrics (1.2 miles)
• HFM Otolaryngology (1.2 miles)
• Benham Surgical Health Care (1.3 miles)
• The Heart Center (2 miles)
• Aurora Manitowoc Clinic (2 miles)
• Hfm Health Line (2 miles)

Pharmacies

• Aurora Pharmacy (2 miles)
• Walgreens (2.4 miles)
• HFM Pharmacy (2.5 miles)
• Lakeshore Family Health Shoppe (2.5 miles)
• Manitowoc Pharmacies (2.7 miles)
• Shopko Manitowoc (2.7 miles)
• Custom Health Pharmacy (2.8 miles)

Hospitals

• Hfm Sleep Program (2 miles)
• Holy Family Memorial (2 miles)
• Holy Family Memorial (2.2 miles)
• Tammi Gags MPAS, PA-C (2.4 miles)

Theaters

• Dare To Dream Theatre (2.2 miles)

Cafes

• Dali's Cafe (2.6 miles)
• Jenn's Java (2.7 miles)
• Starbucks (3.3 miles)