3302 Kimberly Circle, Manitowoc, WI 54220
For more information about senior living options: (844) 490-3973
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Vista Care is described as hard-working and kind. Erin Krause is described as beyond wonderful. Kelley Potenziani goes above and beyond. Vista Care prioritizes values and ethics, including honesty, integrity, and accountability. Colleagues share in successes and help with setbacks. There is active listening, open communication, and support during difficult situations, with celebrations of success. An atmosphere of innovation and imagination leads to new ways of doing things. There is transparent, frequent, clear communication with clients, host home providers, and families/guardians. The agency incorporates fun through activities like summer picnics and holiday celebrations. Vista Care stays current with Medicare/Medicaid rules and regulations, easing the burden on families. Respite care is available to host home providers and clients. The agency is flexible and consistently responsive to family needs.
Management does not care about staff or residents. Management does not communicate with staff when issues arise. The house is never cleaned and stocked properly. The company underpays employees and takes advantage of them. Supervisors are undertrained and unprofessional. There is a huge amount of favoritism. There is a lack of care for the clients. A staff member allegedly threatened to choke a relative of a resident.Vista Care emerges in these notes as an organization built on strong intentions and a clear set of values, with many reviewers underscoring the hard work and kindness of the people who carry its mission forward. Several repeated threads highlight leadership that families and staff genuinely admire. In particular, longtime involvement with leaders like Erin Krause, the local area director, and Kelley Potenziani is described as a major positive force. Reviewers repeatedly commend individuals who show up with dedication and a willingness to go beyond basic duties to support both clients and their families.
At the heart of the praise is a stated commitment to values and ethics. Reviewers highlight honesty, integrity, accountability, and a consistent emphasis on open, transparent communication. The organization is portrayed as prioritizing professional relationships that acknowledge everyone involved - clients, host-home providers, and family guardians alike. This transparency is paired with practical support, such as frequent updates, problem-solving through collaboration, and a culture that celebrates successes. There is also a sense that Vista Care seeks to maintain a humane, hopeful atmosphere - incorporating fun activities like summer picnics and holiday celebrations, and emphasizing a collaborative, "we're in this together" mindset.
Another strong theme is the sense of connectedness and ongoing support. Many reviewers describe Vista Care as a network that remains accessible and responsive, not requiring formal appointments to obtain help. The organization's offerings extend beyond routine care to include respite services for providers and clients, as well as ongoing professional development to keep hosts and staff up to date with evolving best practices. The flexibility of the agency is repeatedly noted as a major plus, with staff willing to adapt to family needs and vice versa, all while staying current with Medicare/Medicaid rules and recertification requirements. Collectively, these elements contribute to a sense of reliability and confidence that families can lean on.
There are numerous accounts of very positive experiences, including smooth transitions when switching to Vista Care for shared living arrangements, fast and efficient onboarding, and ongoing, supportive relationships with staff who know their clients well. Reviewers describe a culture where teamwork flows from the top down, fostering trust and collaboration. When caregivers are paired with clients, the knowledge of the client's history and preferences becomes a practical tool for solving problems and delivering personalized care. The recurring sentiment is that Vista Care can feel like a professional family - professional in its standards, but warm and caring in its day-to-day interactions.
Yet the collection of impressions is not uniformly favorable. A number of reviewers express serious concerns about management, compensation, and the day-to-day realities within some locations. Some describe underpayment and favoritism, with complaints about supervision and training gaps that can undermine staff morale and, they feel, the quality of care. Others point to professional lapses, including allegations of unprofessional behavior by leaders, concerns about how staff are monitored outside of work, and instances where client safety or well-being may have been compromised. A few posts recount alarming incidents - such as a staff member threatening a relative and concerns that no action was taken promptly - leading to questions about accountability and the consistency of what is promised versus what is delivered.
The tension between praise for core values and warnings about operational shortcomings creates a nuanced portrait. On one hand, many reviewers celebrate the people, the culture, and the measurable ways Vista Care can improve lives. On the other hand, several posts warn prospective families and potential employees to scrutinize local operations, ask direct questions about supervision and safety, and consider whether the particular location aligns with the high standards described in the more positive narratives. Some reviews advise against certain environments, particularly when there are perceived risks to residents or when management behavior raises concerns about professionalism and ongoing care.
Overall, the body of reviews paints a picture of a company with strong aspirational goals and notable successes in fostering a values-driven, collaborative care environment. The positive experiences emphasize effective communication, supportive teamwork, and a genuine emphasis on treating clients with care and respect. At the same time, there are clear cautions about inconsistencies across locations, potential management and pay-related issues, and serious safety concerns raised by some staff and families. For families evaluating Vista Care, these insights suggest a careful, location-specific assessment: inquire about leadership, staffing, incident history, and how the agency handles safety, complaint resolution, and ongoing staff development. Engaging directly with current providers and with trusted local leaders can help form a more complete picture of what to expect in a given region.
In sum, Vista Care appears to offer a high-commitment, ethics-focused framework that many families and providers find beneficial and reassuring. The strongest endorsements come from those who interact with the organization's care culture, practical supports, and leadership in a constructive, consistent way. To balance the picture, there are significant cautions raised by others about management, consistency, and safety. Prospective clients and staff alike are encouraged to gather firsthand experiences, request specific performance data, and seek out references from the local teams to determine how well the agency's stated values translate into everyday care in their particular setting.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Vista Care Kimberly Circle is an assisted living community located in Manitowoc, WI. We offer a range of amenities to ensure the comfort and convenience of our residents. Our dining room provides nutritious meals prepared by our staff, and we can accommodate special dietary restrictions. The facility is fully furnished and includes housekeeping services to maintain a clean and comfortable environment. Residents can enjoy the outdoor space, as well as access to Wi-Fi/high-speed internet and telephone services.
In terms of care services, our trained staff provides assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that our residents receive appropriate medical care. Our team is experienced in diabetes management and can provide specialized diets if needed. Medication management is also provided to ensure that residents are taking their medications correctly.
We understand the importance of transportation for medical appointments, which is why we offer transportation arrangement services. Additionally, there are several nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals for convenience and accessibility.
At Vista Care Kimberly Circle, we strive to provide a comfortable and supportive environment where our residents can thrive.
Vista Care Kimberly Circle - AFH is located at 3302 Kimberly Circle, Manitowoc, WI 54220 in Manitowoc County, Wisconsin
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