Maxim Healthcare in Madison, WI

Pros

• The Madison team is incredible and consistently goes above and beyond for employees, patients, and families.
• Maxim Healthcare Services is a wonderful company to work for, with caring staff and a team-based environment.
• The Madison office staff truly care about their work and actively enhance patients' care and life experiences.
• Maxim's internal team is highly supportive, responsive, and committed to work-life balance.
• Sierra and Sydney exemplify dedication, going above and beyond for coworkers.
• Maxim is a great company that treats employees well, with well-trained, supportive staff.
• Maxim Healthcare Services provides excellent training and strong mentorship for professional growth.
• The company offers flexible scheduling, competitive pay, and the resources of a nationwide organization with a local feel.

Cons

• The onboarding was excessively long and required a nonrefundable trip to Madison, with driving back and forth for only a few hours of pay, a clear waste of time and money.
• After they declined the arrangement, they were told there was no work available, leaving them with nothing for their effort.
• They felt a nurse with disabilities was sent who would not work part-time, and they wish they could give zero stars.
• At the Alliant energy center, there was a supervisor who screamed at employees, and a pregnant worker was mistreated, creating a hostile environment.

Review

Maxim Healthcare Services in Madison is best suited for families who want highly personalized, one-to-one in-home care that helps a senior stay safely at home rather than moving to a facility. The Madison office is especially attractive for clients who value a strong local team dedicated to patient and family needs, with a clear emphasis on nurse-focused care and veteran support through VA/CHAMPVA arrangements. For caregivers and clinicians, the Madison operation offers flexible, per-diem opportunities with room to grow, a culture that emphasizes teamwork, and the chance to develop a broad set of nursing and caregiving skills in a supportive environment.

Those weighing alternatives should consider how important predictability and geography are. If a guaranteed full-time schedule with pre-approved travel compensation is non-negotiable, or if it matters to have a consistently numbered caseload without the risk of long gaps between assignments, other agencies or staffing models may offer more stability. Some reviewers report lengthy onboarding combined with substantial travel demands and occasional difficulty lining up subsequent work, which can erode the value of the arrangement for someone who needs dependable hours and straightforward reimbursement. Families and caregivers who require airtight, travel-free logistics should scrutinize the specifics before committing.

The strongest positives center on the Madison team's care ethic and operational responsiveness. Reviewers consistently praise a local office that truly cares - staff who go above and beyond for patients, families, and the caregivers themselves. Training is repeatedly highlighted as thorough and accessible, with coordinators available by phone and quick to resolve questions or concerns. The patient experience stands out: capable nurses and aides who partner with families to keep loved ones comfortable at home, including veterans who benefit from coordinated RN care and benefits planning. The internal culture - cohesive, supportive leadership; mentors, and a collaborative environment - also reads as a meaningful differentiator for those starting or extending a nursing or caregiving career.

Yet the picture is not without friction. The most concrete drawbacks cited involve onboarding logistics and travel costs. A nonrefundable initial trip and significant drive time to Madison can translate into real out-of-pocket expenses and wasted hours if work assignments do not materialize after onboarding. Additionally, while many colleagues find compensation fair or even competitive, some observers describe wages as slightly lower than peers at other agencies, creating tension for those balancing flexible schedules with financial expectations. There are isolated negative experiences mentioned as well, including concerns about part-time placement for certain clients and a hostile-sounding workplace environment reported at one location, underscoring that not every setting within the network will be perfectly aligned for every staff member or family.

These pros offset the cons in several practical ways. For families, the strong local team and robust patient outcomes - especially the ability to keep clients at home with skilled care - can justify the onboarding travel and the potential variability in daily assignments. The reliable, fast-response office support and the breadth of clinical skill available through Maxim's network mean care plans tend to stay cohesive, reducing hospital readmissions and caregiver burden over time. For caregivers, the Laura-and-Payoff is clear: the opportunity to build a comprehensive skill set (wound care, med management, complex assessments), the ability to select hours that fit personal life, and the option to transfer to other states if desired, all contribute to a compelling career path even if base pay is not the highest in town.

In the end, Maxim Madison stands as a practical choice for families prioritizing intimate, home-based care with a veteran-friendly framework and a culture of genuine care. It is a strong fit when the priority is meaningful, long-term patient relationships and a work environment that values staff development and teamwork. Prospective families should, however, be candid about travel implications and the potential for irregular assignment flow. If guaranteed hours, minimal travel, or top-tier pay are non-negotiable, it makes sense to compare alternatives or to push for clarified travel reimbursement and guaranteed scheduling before committing. For those who can align with the Madison model, Maxim offers a disciplined, capable partner in keeping loved ones safely at home with high-quality support.

This part of Madison, Wisconsin offers a convenient and diverse range of amenities for seniors looking to live in the area. With several healthcare facilities nearby such as the Wisconsin Psychiatric Institute-Clinic and UW Health Odana Atrium Clinic, residents have easy access to quality medical care. Additionally, there are multiple pharmacies in close proximity for medication needs. The dining options are plentiful with restaurants like Delaney's Charcoal Steaks and Olive Garden, as well as cafes like Starbucks and Panera Bread for a quick bite or leisurely meal. For recreational activities, there are several parks within a short distance including Oak Park Heights Park and Blue Mound State Park. Seniors can also enjoy entertainment at theaters like Point Cinema Madison, Wi or AMC Fitchburg 18. Lastly, for those seeking spiritual fulfillment, Heritage Congregational Church is located just a few miles away.

Physicians

• Wisconsin Psychiatric Institute-Clinic (0.1 miles)
• UW Health Odana Atrium Clinic (0.3 miles)
• U W Health Physicians & Clinic (0.4 miles)
• Oakwood Village (0.5 miles)
• UW Health Research Park Clinic (0.6 miles)
• Rogers Memorial Hospital (0.7 miles)
• Westside Family Pet Clinic (0.7 miles)

Hospitals

• Cell Line Genetics (0.3 miles)
• William S. Middleton Memorial Veterans Hospital (2.9 miles)
• UWHC Outpatient Radiology (3 miles)
• meriter Middleton clinic (3.4 miles)

Pharmacies

• Walgreens (0.3 miles)
• CVS Pharmacy (0.9 miles)
• Walmart Pharmacy (1.4 miles)
• Walgreens (1.5 miles)
• Walgreens (1.9 miles)
• Walgreens (2.1 miles)
• CVS Pharmacy (2.3 miles)

Restaurants

• Vintage Brewing Co. (0.4 miles)
• Delaney's Charcoal Steaks (0.8 miles)
• Burger King (1 miles)
• McDonald's (1.1 miles)
• Chick-Fil-A (1.2 miles)
• Portillo's Hot Dogs (1.2 miles)
• Olive Garden (1.2 miles)

Cafes

• Starbucks (1.1 miles)
• Moka (1.7 miles)
• Panera Bread (2.3 miles)
• Panera Bread (2.6 miles)
• The Heights (3.1 miles)
• Starbucks (3.4 miles)

Parks

• Oak Park Heights Park (1.2 miles)
• Pilgrim Park (1.7 miles)
• Haen Family Park (1.9 miles)
• Blue Mound State Park (2.9 miles)
• Lakeview Park (3 miles)
• Flagstone Park (3.2 miles)
• Firemans Park (3.5 miles)

Theaters

• Point Cinema Madison, Wi (1.9 miles)
• AMC Fitchburg 18 (2.8 miles)

Places of Worship

• Heritage Congregational Church (2.4 miles)