Maxim Healthcare

Pros

• The Madison team is incredible and works hard every day to go above and beyond for employees, patients, and families.
• Maxim is highly recommended as a provider and as a career.
• Maxim's in-home care services are wonderful, and the company collaborates with the VA and CHAMPVA to provide RN care for Veterans and their families.
• The Madison office staff truly cares about the work and the impact on patients' lives; they maximize care and life experience with kindness.
• The staff are friendly and caring; training is excellent; questions and concerns are promptly answered.
• Working with Maxim's internal staff helps employees grow professionally and personally; mentors and supervisors are supportive.
• Sierra and Sydney go above and beyond for coworkers; payroll and onboarding support are outstanding.
• Maxim Madison cares about patients and caregivers and consistently finds the help their patients need; they would recommend Maxim for nursing/companion care and per-diem work.
• The internal Maxim Madison team shows strong dedication and strives to find the best people to meet care needs.
• Maxim is an excellent home care company with great patients, supportive staff, quick responses, and the option to transfer to other states.

Cons

• The onboarding was described as a waste of time, money, and energy due to lengthy travel and low pay for the time worked.
• One reviewer would give zero stars and felt it would be better to learn all medical education on their own than receive one of Maxim's nurses.
• A reviewer claimed Maxim sent a nurse with disabilities to care for their son and was unhappy with the nurse's willingness to work only part-time.
• A reviewer described a hostile experience at the Alliant energy center, stating a supervisor screamed at employees and a pregnant woman was mistreated, leading many to quit.
• A reviewer noted that Maxim's wages were slightly lower than those of other agencies.

Review

The Maxim Healthcare Services team in Madison is repeatedly described as dedicated and caring, with many reviewers highlighting a culture that puts patients, families, and staff at the forefront. The Madison office appears to be a hub of effort where employees feel supported by a team that is consistently described as hardworking and compassionate. Several comments praise the office for going above and beyond for patients and their loved ones, and for creating an environment where caregivers and clinicians can do meaningful work within the community. Reviewers emphasize that the Madison team treats each patient with thoughtfulness and personal attention, and they note the value of the one-to-one, in-home care model that Maxim provides, including its work with Veterans and families through VA and CHAMPVA partnerships.

At the same time, some reviewers recount challenging practical experiences around onboarding, scheduling, and compensation that tempered their overall impression. One account describes a lengthy onboarding process - 16 hours - paired with a demanding travel requirement: driving to Beaver Dam for a couple of hours of work with a nonrefundable trip cost. The reviewer notes paying gas out of pocket, and estimates their earnings would be limited to a small amount for a few hours of work, which led to frustration and a sense of wasted time, money, and energy. When they declined the assignment, they say the company subsequently had no work for them. This narrative highlights the importance of clarity around travel expectations, reimbursement, and scheduling in the onboarding experience.

Despite those logistical hurdles, the Madison team's reputation for care remains strong across many reviews. Several comments celebrate the personal connections that form between caregivers and families, including one instance where a caregiver who provided services to a family member became a close friend. The commitment to high-quality, individualized care - especially for seniors who might otherwise be placed in a nursing facility - comes through clearly. Reviewers describe the staff as responsive, thorough, and focused on matching caregivers to patient needs, with a willingness to take the extra steps necessary to secure the right fit for each client.

Several reviews spotlight the internal support system within Maxim Madison. Onboarding and payroll are repeatedly praised, with specific mentions of staff such as Sierra and Sydney who go above and beyond to assist with questions and concerns. The sentiment is that the local team demonstrates strong leadership and a collaborative culture, with quick, friendly communication and a clear dedication to helping employees balance work and life. This supportive environment is linked to positive experiences for staff who value flexibility, such as per diem opportunities and the ability to pick up additional shifts as their schedules allow.

Beyond onboarding and day-to-day scheduling, many reviewers emphasize the broader benefits of working with Maxim Madison. They describe a company that values its caregivers and nurses, offering fair pay, benefits for part-time staff, and opportunities to transfer to other states - an appealing feature for clinicians who want geographic flexibility. The praise extends to professional growth and mentorship, with several accounts noting excellent supervision, mentorship, and a team-based setting that fosters both professional development and personal fulfillment. Reviewers who have built long careers with Maxim describe feeling genuinely valued and supported when addressing work-life balance and challenging situations.

While the overall sentiment is strongly positive, not every review is glowing. A minority recount more troubling experiences, such as an instance where a nurse with disabilities was not supported according to the reviewer's expectations, and another where mismatch or part-time preferences led to dissatisfaction. One particularly negative review describes a problematic work environment at an energy center location, with reports of a supervisor who allegedly raised his voice and pressurized staff, including a pregnant employee who felt mistreated. These accounts emphasize the potential for workplace friction or misalignment between staff expectations and actual on-site conditions, underscoring the need for robust support, clear policies, and effective management practices to ensure a consistently respectful and safe work environment.

Taken together, the collection of reviews paints a nuanced portrait of Maxim Healthcare Services, especially its Madison operation. The office and its people are widely praised for their dedication to patient care, caregiver support, and a teamwork-focused culture that prizes responsiveness and professional growth. The positive experiences - ranging from compassionate patient care and meaningful mentor relationships to flexible scheduling and cross-state opportunities - suggest that Maxim Madison can be a rewarding place to work for those who value a strong, patient-centered environment. At the same time, the more critical accounts remind readers that practical logistics, fair compensation, and respectful workplace dynamics are essential areas for ongoing attention. For prospective employees, the Madison team appears to offer many compelling advantages, with the caveat that clear expectations and open communication about travel, pay, and on-site conditions are key to a consistently satisfactory experience.

This part of Madison, Wisconsin offers a convenient and diverse range of amenities for seniors looking to live in the area. With several healthcare facilities nearby such as the Wisconsin Psychiatric Institute-Clinic and UW Health Odana Atrium Clinic, residents have easy access to quality medical care. Additionally, there are multiple pharmacies in close proximity for medication needs. The dining options are plentiful with restaurants like Delaney's Charcoal Steaks and Olive Garden, as well as cafes like Starbucks and Panera Bread for a quick bite or leisurely meal. For recreational activities, there are several parks within a short distance including Oak Park Heights Park and Blue Mound State Park. Seniors can also enjoy entertainment at theaters like Point Cinema Madison, Wi or AMC Fitchburg 18. Lastly, for those seeking spiritual fulfillment, Heritage Congregational Church is located just a few miles away.

Physicians

• Wisconsin Psychiatric Institute-Clinic (0.1 miles)
• UW Health Odana Atrium Clinic (0.3 miles)
• U W Health Physicians & Clinic (0.4 miles)
• Oakwood Village (0.5 miles)
• UW Health Research Park Clinic (0.6 miles)
• Rogers Memorial Hospital (0.7 miles)
• Westside Family Pet Clinic (0.7 miles)

Hospitals

• Cell Line Genetics (0.3 miles)
• William S. Middleton Memorial Veterans Hospital (2.9 miles)
• UWHC Outpatient Radiology (3 miles)
• meriter Middleton clinic (3.4 miles)

Pharmacies

• Walgreens (0.3 miles)
• CVS Pharmacy (0.9 miles)
• Walmart Pharmacy (1.4 miles)
• Walgreens (1.5 miles)
• Walgreens (1.9 miles)
• Walgreens (2.1 miles)
• CVS Pharmacy (2.3 miles)

Restaurants

• Vintage Brewing Co. (0.4 miles)
• Delaney's Charcoal Steaks (0.8 miles)
• Burger King (1 miles)
• McDonald's (1.1 miles)
• Chick-Fil-A (1.2 miles)
• Portillo's Hot Dogs (1.2 miles)
• Olive Garden (1.2 miles)

Cafes

• Starbucks (1.1 miles)
• Moka (1.7 miles)
• Panera Bread (2.3 miles)
• Panera Bread (2.6 miles)
• The Heights (3.1 miles)
• Starbucks (3.4 miles)

Parks

• Oak Park Heights Park (1.2 miles)
• Pilgrim Park (1.7 miles)
• Haen Family Park (1.9 miles)
• Blue Mound State Park (2.9 miles)
• Lakeview Park (3 miles)
• Flagstone Park (3.2 miles)
• Firemans Park (3.5 miles)

Theaters

• Point Cinema Madison, Wi (1.9 miles)
• AMC Fitchburg 18 (2.8 miles)

Places of Worship

• Heritage Congregational Church (2.4 miles)