Arbor Village of Geneva Crossing in Lake Geneva, WI

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Arbor Village of Geneva Crossing

Arbor Village of Geneva Crossing in Lake Geneva, WI

201 Townline Rd., Lake Geneva, WI 53147

For more information about senior living options: (844) 490-3973

4.9 from 30 reviews
5 stars
28
4 stars
2
3 stars
0
2 stars
0
1 stars
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Top 5% Senior Living Community in 2024Top 5% Senior Living Community in 2025

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Arbor Village of Geneva Crossing Costs & Pricing

Arbor Village of Geneva Crossing offers competitive pricing for its studio accommodations at $3,100 per month. When compared to the average costs in Walworth County, which are approximately $3,713, and the broader state average of around $3,999, Arbor Village presents a cost-effective option for residents seeking quality care and comfortable living. This pricing not only reflects the affordability relative to the county and state averages but also highlights Arbor Village's commitment to providing exceptional value without compromising on the quality of services offered to its residents.

Floor plansArbor Village of Geneva CrossingWalworth CountyWisconsin
Studio$3,100$3,713$3,999

Overall Review of Arbor Village of Geneva Crossing

Pros

  • pro The staff at Arbor Village are exceptionally caring, prompt, and attentive.
  • pro The interior feels more like a home than a nursing facility, and it is clean and well maintained.
  • pro The residents’ apartments feel homey, with pictures and personal belongings giving a lived-in feel.
  • pro Shelley, the activities director, is amazing and consistently engages residents with meaningful programs.
  • pro Andy Kerwin’s leadership is outstanding, and the staff know the residents well and care deeply.
  • pro The facility provides safety, personalized care, and peace of mind for families.
  • pro The meals are delicious and the daily activities are varied and enjoyable.
  • pro The environment is warm, welcoming, and like family.
  • pro The staff go above and beyond to support transitions, coordinate with doctors, and address families’ needs.
  • pro Arbor Village is described as a top-tier facility with professional, compassionate staff.

Cons

  • pro She isn’t always 100% happy with the food.
  • pro One reviewer mentions a truly horrible experience at another local facility nearby.
  • pro The reviewer notes that it costs a lot to have a loved one there and warns that paying more could still result in terrible care elsewhere.

Review

Arbor Village at Geneva Crossing is best suited for older adults who need daily assistance but prize a home-like,resident-centered atmosphere where staff know residents well and care feels personal. The community shines for families navigating memory-care transitions and for couples or individuals who want a manageable, intimate setting with strong safety nets. It is especially effective for those who value reliable staff continuity, on-site nursing coverage, and a program of social and cultural activities that keep daily life engaging. The Lake Geneva setting matters too: a peaceful, walkable environment that supports mood, motivation, and social connection without the bustle of a large campus.

Any family weighing alternatives should be mindful of who may want options beyond Arbor Village. Those with higher medical acuity requiring frequent skilled nursing interventions or hospital-level oversight may need a facility with a broader medical footprint. Families on a tight budget or seeking significantly lower costs may find other communities more aligned with financial constraints. And for seniors whose preferences lean toward a larger campus with extensive rehab services, multiple neighborhoods, or highly formalized clinical ambiance, a different operator could fit better. Arbor Village delivers extraordinary personal care and connection, but it is not the place for residents prioritizing maximal clinical intensity or the widest possible array of on-site medical services.

The standout pros are tightly interwoven with the daily lived experience. Leadership is highly visible and deeply involved; Andy Kerwin and his team set a tone of warmth, accountability, and responsiveness that permeates every shift. The staff’s tenure and consistency translate into a palpable sense of trust; families repeatedly note that caregivers treat residents like family, with patience, respect, and genuine affection. The environment itself reinforces this dynamic: spotless interiors, a homey apartment feel, and spaces that are bright and acoustically pleasing, which helps residents settle in and stay engaged. Meals consistently earn praise for quality and presentation, while the activities program, led by an energetic director, provides scheduled options and spontaneous celebrations alike, from live music to field trips that keep seniors connected to the surrounding community.

The care framework at Arbor Village offsets its primary drawback, cost, through a combination of personalized attention, proactive coordination, and ongoing family communication. Several reviews highlight the seamless integration with medical providers, including in-house nurses and clear handoffs to doctors and Hospice when appropriate. The sense that staff know each resident’s history, preferences, and goals translates into more precise care and fewer avoidable tensions. The facility’s memory-care pathway, evident in the Village Glen unit and the way transitions are managed, offers continuity for families moving a loved one from independent living to assisted living or from standard assistance to memory-focused support. These elements collectively render the price more defensible for families who value peace of mind, dependable daily routines, and meaningful engagement.

Equally important are the nonclinical benefits that shape quality of life. Residents routinely engage in a broad program of activities, from gentle exercise and song programs to themed outings and social gatherings, that keep bodies moving and minds stimulated. The staff’s approach to daily life, personal conversations, shared stories, and staff familiarity with family members, creates a sense of belonging that often stabilizes mood and appetite. The community’s location, walking opportunities, and accessible common areas foster independence within a safe framework. For families, the combination of transparent communication, regular updates, and hands-on involvement from leadership reduces anxiety and makes the decision to move a loved one less daunting. In practical terms, Arbor Village delivers a rare blend of emotional warmth and competent care that many comparable facilities struggle to match.

From a decision-making perspective, the path forward is straightforward: visit with clear priorities, meet the people who will be closest to the loved one every day (notably Shelly, the activities director, and the nursing leadership), and observe how the staff interact with residents in real time. Prospective families should request a tour that includes the memory-care area, a sample meal, and a discussion about individualized care plans, medication management, and emergency protocols. Ask to see staff tenure data on the bulletin board and inquire how often residents’ care plans are updated in collaboration with families and physicians. If available, seek perspectives from current residents or families about transitions between levels of care and about how holidays or birthdays are celebrated. A well-timed visit will reveal not just amenities but the daily cadence that determines whether Arbor Village truly feels like home.

In sum, Arbor Village at Geneva Crossing stands out as a premier choice for families seeking a high-touch, compassionate environment with a proven leadership team and a robust activity calendar. It excels for residents who thrive on close-knit community bonds, steady nursing support, and purposeful, enjoyable days. It is less suitable for those prioritizing minimal cost or requiring intensive, hospital-style medical services or rehab-heavy programming. For families ready to invest in a high-quality daily living experience where the care team treats aging loved ones with dignity, fun, and unwavering attentiveness, Arbor Village delivers a compelling, well-supported option. The decision hinges on balancing budget realities with the undeniable value of peace of mind, personalized care, and a life that feels truly lived each day.

Features

Housing

  • 36 resident community capacity 36 resident community capacity
  • Studio apartments Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Amenities

  • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Devotional services on-site Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Financial aid Financial aidFinancial aid is crucial for seniors as it can help them cover the costs of essential living expenses such as housing, food, and healthcare. Many seniors have limited incomes and savings, so financial assistance programs can provide them with the necessary support to maintain a decent quality of life in their retirement years.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Laundry LaundryLaundry services are important for seniors as they may have difficulty with physical tasks such as bending, lifting, or carrying heavy loads. Having access to laundry services can help seniors maintain personal hygiene, cleanliness, and independence in their daily lives.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor common areas Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • VA Benefits Consultation VA Benefits ConsultationVA Benefits Consultations are important for seniors because they provide valuable information on the benefits and resources available to them as veterans. These consultations can help seniors access financial assistance, healthcare services, and other support that can greatly improve their quality of life in their later years.
  • Wheelchair accessible showers Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.

Transportation

  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • Incontinence care Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Personal care assistants Personal care assistantsPersonal care assistants are essential for seniors as they provide assistance with daily tasks, such as dressing, bathing, and medication management. They offer crucial support and companionship to help seniors maintain independence and quality of life in their own homes or in senior living communities.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Arts and crafts Arts and craftsEngaging in arts and crafts activities provides seniors with a creative outlet, promotes cognitive function, enhances dexterity and fine motor skills, fosters social interaction, and boosts overall well-being and mental health.
  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Devotional activities on-site Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Games GamesGames are an essential part of senior living as they help promote cognitive function, social interaction, and overall well-being. Playing games can improve memory, concentration, and decision-making skills while also providing a fun and engaging way to connect with others. Seniors who participate in games regularly tend to experience higher levels of satisfaction and happiness in their daily lives.
  • Gardening club Gardening clubGardening clubs are important for seniors because they provide a sense of community, promote physical activity and mental well-being, and offer opportunities for socialization and connection with nature. Gardening can also improve cognitive function and overall quality of life for seniors.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Languages Spoken

  • English EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.

Description

Arbor Village of Geneva Crossing is a memory care assisted living community located in the beautiful Lake Geneva, WI. Our community offers specialized care for individuals with memory impairments, ensuring their safety and well-being at all times.

Residents at Arbor Village of Geneva Crossing can enjoy a variety of amenities and services that cater to their needs and preferences. For those who prefer staying active, we offer a range of on-site activities such as arts and crafts, fitness programs, games, and even a gardening club. Our indoor and outdoor common areas provide opportunities for socialization and relaxation.

Our dedicated staff provides assistance with daily tasks such as bathing, dressing, medication management, incontinence care, and meal preparation. Personal care assistants are available around the clock to cater to individual needs. We also offer special dietary restrictions to accommodate specific health conditions.

In addition to our compassionate care services, we provide amenities that enhance the overall living experience for our residents. These include an on-site beautician for hair and grooming needs, devotional services for spiritual fulfillment, housekeeping services to keep living spaces clean and tidy, laundry facilities for convenience, and wheelchair accessible showers for ease of use.

For veterans or their spouses seeking financial assistance for our services, we offer VA Benefits Consultation to guide them through the process. Furthermore, our location benefits from being close to various cafes, parks, pharmacies, physicians' offices restaurants¸ places of worship nearby.

At Arbor Village of Geneva Crossing, we strive to create a safe and nurturing environment where individuals with memory impairments can thrive. With our comprehensive care services and enriching amenities, residents can enjoy a fulfilling life while receiving the support they need.

Nearby Places of Interest

This part of Lake Geneva, Wisconsin offers a convenient and diverse range of amenities to cater to your needs in senior living. With several hospitals and medical centers nearby, including Carriage Healthcare Companies and Aurora Lakeland Medical Center, you can have peace of mind knowing that quality healthcare is easily accessible. There are also multiple pharmacies in the area such as Walgreens and CVS Pharmacy for your medication needs. For leisure and relaxation, you can enjoy delicious meals at restaurants like Culver's and Speedo's Harborside Pub and Grill or unwind at cafes such as Starbucks. Parks like Flat Iron Park and Edgewater Park provide scenic spots for outdoor activities, while theaters like Emagine Geneva Lakes offer entertainment options. Additionally, there are places of worship nearby for spiritual fulfillment. This neighborhood provides a well-rounded environment for a comfortable and fulfilling senior living experience.

Hospitals

  • Carriage Healthcare Companies (0.4 miles)
  • Mercy Heart and Vascular System (6.1 miles)
  • Mercy Birthing Center (6.1 miles)
  • Mercy Plastic Surgery Center (6.1 miles)
  • Mercy Walworth Hospital and Medical Center (6.1 miles)
  • Aurora Lakeland Medical Center (6.6 miles)
  • Memorial Hospital of Burlington (9.5 miles)

Physicians

  • Aud Hearing (0.6 miles)
  • Wagner Paul F MD Sc (0.6 miles)
  • Copeland Raymond R DDS (0.7 miles)
  • Mercy Lake Geneva Medical Center (0.9 miles)
  • Lake Geneva Opticians (0.9 miles)
  • Lake Geneva Oral & Maxillofacial Surgery (0.9 miles)
  • Family Eye Care Dry Eye Clinic (1 miles)

Places of Worship

  • St Francis De Sales Church (0.6 miles)
  • Norman B Barr camp (6.2 miles)
  • St Benedict Church (8.6 miles)
  • Burlington United Methodist Church (8.7 miles)

Restaurants

  • Culver's (0.6 miles)
  • Baker House (0.7 miles)
  • McDonald's (0.7 miles)
  • Burger King (0.7 miles)
  • Gino's East (0.7 miles)
  • Flat Iron Tap (0.8 miles)
  • Speedo's Harborside Pub and Grill (0.9 miles)

Cafes

  • Starbucks (0.8 miles)
  • Starbucks (0.9 miles)
  • Avant Bicycle & Cafe (0.9 miles)
  • Daddy Maxwell's Diner & Cafe (6.1 miles)
  • Steamers Coffee (6.1 miles)
  • Coffee Mill By The Water (8 miles)
  • Coffee Mill (8.4 miles)

Parks

  • Flat Iron Park (0.8 miles)
  • Edgewater Park (6 miles)
  • Kishwauketoe Nature Conservancy (6.1 miles)
  • Little Foot Playground (8.1 miles)
  • Elkhorn Sunset Park (9 miles)

Pharmacies

  • Walgreens (0.8 miles)
  • McCullough's Prescriptions & Gifts (1 miles)
  • CVS Pharmacy (1.1 miles)
  • TCGRx | Pharmacy Workflow Solutions (6.3 miles)
  • Aurora Pharmacy (6.6 miles)
  • Aurora Pharmacy (7.5 miles)
  • Pharmacy Station (8.6 miles)

Theaters

  • Emagine Geneva Lakes (2.1 miles)

Frequently Asked Questions

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