Geneva Lake Manor in Lake Geneva, WI
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211 South Curtis Street, Lake Geneva, WI 53147
For more information about senior living options: (844) 490-3973
The staff are compassionate and everyone is nice. The facility is comfortable and provides a good experience for residents and their families. The staff are amazing and the facility is highly recommended. The CNA supervisor is attentive and caring, professional and responsive. The staff work hard and are incredibly kind. The staff are kind and courteous. It is a community of people who truly care; residents are respected, valued, and loved. The staff are competent and take the time to address residents' needs. Geneva Lake Manor is a wonderful place for rehab; the staff ensure patients have what they need. The staff are professional and helpful, making residents feel like family. The facility is very clean and the staff are friendly. The staff across roles are amazing and provide excellent rehab care. The hospice team adds another level of love and caring.
The reviewer describes the facility as a horrible, terrifying place and warns others not to send loved ones, citing two CNAs who were fired for neglecting the reviewer’s mom and implying residents aren’t cared for. The aunt’s rehab care is criticized for terrible response times, with no response under 10 minutes, and she was left on the toilet to the point her legs hurt; the reviewer wouldn’t trust a loved one there. The reviewer claims Nurse Briana slept in her car for over four hours while patients needed meds and a colostomy bag change, and alleges the facility didn’t report it; they plan to notify the state boards. A Lake Geneva facility is described as dirty with unpleasant staff, and a family had a horrible experience they would not recommend to anyone. The grandmother’s therapy was not provided as promised, she didn’t receive showers, she became ill with diarrhea and an infection, and staff allegedly laughed about releasing a corpse; the family says the facility should be shut down. Occupational Therapy staff member Michelle is criticized for hating her job, lying on reports, and showing no care for therapeutic care plans or patient safety. The facility is accused of being a “c-diff playground,” with diarrhea after discharge and a defensive, inadequate response, plus a lack of proper follow-up. Call button issues are reported as faulty and unaddressed: a patient waited over an hour for pills and breakfast, and staff allegedly hung up on the family when contacted. Worst medical care is claimed here, with medications consistently running out, suggesting families should look elsewhere.Geneva Lake Manor is best suited for families that want a rehab-forward environment with a clearly compassionate, home-like culture. The facility tends to shine when residents are engaged in recovery after surgery or illness and when the caregiving team is fully staffed and aligned with family communications. Review patterns consistently highlight strong rehab services, approachable nursing staff, and a sense of community that can make long stays feel more like living with relatives than institutional care. For families prioritizing daily social programming, familiar faces across CNAs, therapists, and dining staff, and a facility that treats recovery as a collaborative process, this is a compelling option. Those who value a genuine, caring atmosphere and a willingness across the staff to go the extra mile will find Geneva Lake Manor appealing. And while not every family experiences flawless care, the core appeal remains solid when the rehab trajectory is the primary goal.
That said, the community is not the right fit for everyone. Prospective residents who require perfectly predictable response times, ironclad medication management, and consistently spotless operations may want to consider alternatives. Several reviews flag serious gaps in reliability: delayed call-light responses, some days with missed showers or lapses in routine care, and reports of med-pass or administrative errors. There are also pointed accounts of staff behaviors that erode trust, including an instance described as a nurse sleeping in a car while patients needed attention. Families who cannot tolerate even occasional gaps in safety, or who need highly consistent oversight and transparent accountability, should shop more broadly and verify these metrics through tours, independent inspections, and candid conversations with current residents and families.
The strongest positives, highly engaged rehab teams, communicative social services staff, warm dining and activities, and a genuinely caring atmosphere, can offset a lot when the facility is functioning at full tilt. Several residents and families praise the therapy department for its expertise and for pushing progress, the CNA and nurse teams for warmth and responsiveness, and the way social services helps navigate Medicare and funding. The grounds, cleanliness, and even small touches like in-house activities and family-friendly spaces contribute to a sense of well-being that can accelerate recovery and ease transition into longer-term care if that becomes necessary. When the staff are aligned and the care plan is clear, Geneva Lake Manor earns the goodwill of families who want a place that treats rehab as a team sport rather than a series of isolated tasks.
However, the main concerns cannot be dismissed or relegated to a lower tier of importance. Recurrent threads of dissatisfaction point to inconsistent care experiences and communication breakdowns. Instances of delayed assistance, questions about who is handling therapy or medications, and a few high-profile negative anecdotes create a cloud over the otherwise strong clinical teams. A few family reports describe unsatisfactory responsiveness and a perception that some days run toward “more talk than action.” The risk of infection control issues, including a cited c-diff concern, underscores the need for rigorous, ongoing monitoring of cleanliness and adherence to protocols. These factors do not negate the positives, but they do require prospective residents to demand robust assurances, explicit accountability, and a transparent escalation path if care gaps reappear.
For families weighing this facility, a practical plan matters as much as sentiment. Before admission, verify a documented rehab target timeline and the cadence of daily therapy sessions, and request a specific point person in both nursing and social services. During the tour, observe call-light responsiveness at different hours and speak with current residents about their daily experiences. Ask for recent inspection results, staffing ratios across shifts, and a clear policy on medication management and incident reporting. If concerns arise, insist on written commitments, such as guaranteed response times, daily rounding, and a published family communication protocol. Bringing in an advocate or guardian to participate in initial weeks can help translate needs into measurable expectations.
In the end, Geneva Lake Manor delivers compelling value for families seeking strong rehabilitation outcomes within a personable, homelike setting. The facility’s resilience lies in its care teams, who frequently go beyond basic duties to connect with residents and families alike. Yet the decision cannot hinge solely on anecdotes of warmth and activity schedules; it must be tempered by a clear picture of consistency, safety, and reliable operations. For a family that prioritizes recovery goals and is prepared to monitor and advocate for steady, high-quality care, Geneva Lake Manor can be a very good match. For those whose nonnegotiables include unwavering promptness, impeccable medication management, and pristine day-to-day control, exploring other options may be prudent. The right choice will balance the lived warmth and rehab potential with a rigorous expectation for dependable, transparent care.
60 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Geneva Lake Manor is a premier assisted living community located in the scenic town of Lake Geneva, WI. Our community offers a wide range of amenities and care services to ensure that our residents live comfortably and enjoy their golden years to the fullest.
Our residents have access to a variety of amenities designed to enhance their quality of life. We provide a beauty salon on-site, so residents can easily get haircuts, styling, and other beauty services without leaving the community. Our cable or satellite TV ensures that residents can stay entertained and up-to-date with their favorite shows and movies.
Transportation is an important aspect for our residents, which is why we offer community-operated transportation services for non-medical purposes as well as transportation arrangements for doctors' appointments. Residents can also take advantage of our computer center, gaming room, small library, and Wi-Fi/high-speed internet throughout the community.
Delicious meals are served in our dining room with restaurant-style dining options. We accommodate special dietary restrictions such as diabetes diets or any other special needs. Housekeeping services keep the living spaces clean and tidy while move-in coordination makes transitioning into our community seamless.
To promote physical well-being, we provide a fitness room where residents can exercise at their own pace. Our outdoor space includes beautifully maintained gardens where residents can relax or engage in outdoor activities. The wellness center offers mental wellness programs to support emotional health.
Our care services include 24-hour call systems and supervision to ensure our residents' safety at all times. Assistance with daily activities such as bathing, dressing, and transfers is available whenever needed. Medication management is provided by trained staff members to ensure proper administration.
In terms of nearby attractions, there are three cafes, one park, three pharmacies, ten physicians' offices, 21 restaurants, one place of worship, one theater, and one hospital within close proximity to our community.
At Geneva Lake Manor in Lake Geneva, WI, we are dedicated to providing exceptional care and a vibrant lifestyle for our residents. Come and experience the comfort, convenience, and peace of mind that our assisted living community has to offer.
This part of Lake Geneva, Wisconsin offers a variety of amenities and services that would be beneficial for senior living. With several hospitals in close proximity such as Carriage Healthcare Companies, Mercy Heart and Vascular System, and Aurora Lakeland Medical Center, residents have access to quality healthcare options. Places of worship like St Francis De Sales Church and Burlington United Methodist Church provide opportunities for spiritual fulfillment. Additionally, there are numerous physicians' offices nearby including Copeland Raymond R DDS and Wagner Paul F MD Sc for medical needs. The area also boasts a selection of restaurants such as Culver's, cafes like Starbucks, pharmacies including Walgreens and CVS Pharmacy, as well as recreational areas like Flat Iron Park and Kishwauketoe Nature Conservancy. Overall, this part of Lake Geneva provides a well-rounded community perfect for senior living.
Geneva Lake Manor is located at 211 South Curtis Street, Lake Geneva, WI 53147 in Walworth County, Wisconsin
Geneva Lake Manor on seniors.fyi includes 20 photos including images showing interior, wheelchair, dining, physical therapy, rehabilitation, exercise, lighting, outdoor, and more.
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Interior
Outdoors
Decor
Architecture
Bedroom
Trees
Dining
Lighting
Outdoor
Nature
Gym
Healthcare
Rehabilitation
Physical Therapy
