Geneva Lake Manor in Lake Geneva, WI
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211 South Curtis Street, Lake Geneva, WI 53147
For more information about senior living options: (844) 490-3973
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The staff are amazing and highly recommended. The CNA supervisor is attentive, caring, and focused on residents' needs, with timely and appropriate humor. The staff work hard and are incredibly kind, putting their all into residents' well-being. The facility is a caring community where residents are respected, valued, and loved. The rehab department is outstanding, with dedicated aides and therapists who help residents regain their function. The facility is very clean and the staff are friendly.
The reviewer alleges that a nurse slept in her car for over four hours while patients needed meds and a colostomy bag change, and that she wasn't doing right by the patients. The review describes a Lake Geneva facility as dirty with unpleasant staff and says they would not recommend it. The reviewer claims there was gross neglect and a cold demeanor, with a CNA laughing when concerns were raised, and says the facility should be shut down. The reviewer asserts that therapy was not provided as promised, that staff lied on reports about patient progress, and that patients did not receive proper therapeutic care. The reviewer gave Occupational Therapist Michelle 0 stars, accusing her of hating her job and not caring about therapy plans or patient safety. The reviewer reports waiting an hour for help after ringing for assistance, with staff asking "what do you want?" instead of addressing the needs. The reviewer describes the medical care as the worst, noting medications were consistently running out. The reviewer labeled the facility a "c-diff playground," criticizing the response and suggesting post-discharge issues were not adequately addressed. The reviewer criticized the diabetic meal service, citing that a diabetic meal was not served properly and that therapy hours were far below the promised three hours per day.Geneva Lake Manor is best suited for families seeking a rehab-forward, community-oriented setting where care teams are visible, engaged, and willing to go the extra mile to support daily function and social connection. The facility tends to appeal to older adults who need structured therapy after surgery or a fall, and to residents who value a home-like atmosphere, accessible outdoor spaces, and an active calendar that keeps people involved. For those prioritizing a strong, family-style culture, reliable routine, and a clear path back to independence or smoother transitions into long-term care, this community checks important boxes.
That said, not every situation will align with Geneva Lake Manor. Alternatives should be on the table for families requiring ironclad reliability in medication management and care delivery. Across the reviews, there are troubling notes about delays or missed medications, call buttons not promptly answered, and inconsistent therapy planning. There are also vivid accounts of process and communication gaps, disconcerting incidents involving discharging paperwork and other administrative lapses, and concerns about infection control in some periods. For residents with complex dietary needs or those who demand a consistently predictable, rigorously supervised care experience, exploring other facilities may be prudent.
On the positive side, the core strength of the community lies in its people and their dedication. The CNA supervisor is repeatedly described as attentive and caring, and the broader nursing and rehab teams receive frequent praise for professionalism, responsiveness, and a genuine commitment to resident well-being. Family communication is a recurrent bright spot: updates are proactive, and staff members often take time to explain care plans, coordinate with guardians, and ensure residents feel understood. The environment itself is commonly described as clean and welcoming, with meaningful activities, garden spaces, and opportunities for residents to engage in games, crafts, and outdoor time that sustain a participatory, communal feel. The rehab experience, when delivered well, is highlighted as a standout benefit.
The flip side is real enough to warrant caution. Several reviews flag missed or delayed medications, inconsistent call-button access, and uneven attention across shifts, all of which can undermine trust and safety. There are also troubling anecdotes about lapses in personal care, moments of perceived indifference, and procedures that left families anxious about the level of accountability. Serious concerns surface in discussions of infection risk at times and in specific, alarming incidents tied to discharge paperwork and day-to-day operations. These cautions underscore the need for rigorous oversight, steady staffing, and accountable leadership if the promise of the positive reviews is to be reliably realized.
Weighing the pros against the cons yields a practical posture for decision-making. When the caregiving team is stable, well-coordinated, and openly communicative, Geneva Lake Manor can deliver strong rehab outcomes, a welcoming daily environment, and meaningful family engagement that translates into real progress and peace of mind. The facility's core strengths - caring staff, robust therapy offerings, a clean, pleasant campus, and active resident life - often offset occasional lapses, provided management demonstrates responsiveness and a commitment to transparent improvement. However, the negative threads around medication reliability, shift-to-shift consistency, and some administrative missteps cannot be dismissed; they have tangible implications for medically fragile residents and for overall resident experience.
In the end, Geneva Lake Manor stands as a practical, capable option for families who can verify stable staffing, reliable medication practices, and a concrete plan to maintain high-quality therapy and safe, timely care. It rewards due diligence with the potential for strong rehab outcomes, a warm, family-like culture, and sustained engagement that keeps residents connected to what matters most. For anyone considering placement, a focused tour that probes therapy schedules, medication passing routines, call-button reliability, and recent quality indicators is essential. If those elements align, the decisionconfidence is warranted; if not, exploring alternatives with demonstrated consistency becomes the wiser path.
60 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Geneva Lake Manor is a premier assisted living community located in the scenic town of Lake Geneva, WI. Our community offers a wide range of amenities and care services to ensure that our residents live comfortably and enjoy their golden years to the fullest.
Our residents have access to a variety of amenities designed to enhance their quality of life. We provide a beauty salon on-site, so residents can easily get haircuts, styling, and other beauty services without leaving the community. Our cable or satellite TV ensures that residents can stay entertained and up-to-date with their favorite shows and movies.
Transportation is an important aspect for our residents, which is why we offer community-operated transportation services for non-medical purposes as well as transportation arrangements for doctors' appointments. Residents can also take advantage of our computer center, gaming room, small library, and Wi-Fi/high-speed internet throughout the community.
Delicious meals are served in our dining room with restaurant-style dining options. We accommodate special dietary restrictions such as diabetes diets or any other special needs. Housekeeping services keep the living spaces clean and tidy while move-in coordination makes transitioning into our community seamless.
To promote physical well-being, we provide a fitness room where residents can exercise at their own pace. Our outdoor space includes beautifully maintained gardens where residents can relax or engage in outdoor activities. The wellness center offers mental wellness programs to support emotional health.
Our care services include 24-hour call systems and supervision to ensure our residents' safety at all times. Assistance with daily activities such as bathing, dressing, and transfers is available whenever needed. Medication management is provided by trained staff members to ensure proper administration.
In terms of nearby attractions, there are three cafes, one park, three pharmacies, ten physicians' offices, 21 restaurants, one place of worship, one theater, and one hospital within close proximity to our community.
At Geneva Lake Manor in Lake Geneva, WI, we are dedicated to providing exceptional care and a vibrant lifestyle for our residents. Come and experience the comfort, convenience, and peace of mind that our assisted living community has to offer.
This part of Lake Geneva, Wisconsin offers a variety of amenities and services that would be beneficial for senior living. With several hospitals in close proximity such as Carriage Healthcare Companies, Mercy Heart and Vascular System, and Aurora Lakeland Medical Center, residents have access to quality healthcare options. Places of worship like St Francis De Sales Church and Burlington United Methodist Church provide opportunities for spiritual fulfillment. Additionally, there are numerous physicians' offices nearby including Copeland Raymond R DDS and Wagner Paul F MD Sc for medical needs. The area also boasts a selection of restaurants such as Culver's, cafes like Starbucks, pharmacies including Walgreens and CVS Pharmacy, as well as recreational areas like Flat Iron Park and Kishwauketoe Nature Conservancy. Overall, this part of Lake Geneva provides a well-rounded community perfect for senior living.
Geneva Lake Manor is located at 211 South Curtis Street, Lake Geneva, WI 53147 in Walworth County, Wisconsin
Geneva Lake Manor on seniors.fyi includes 20 photos including images showing interior, wheelchair, dining, physical therapy, rehabilitation, exercise, lighting, outdoor, and more.
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Interior
Outdoors
Decor
Architecture
Bedroom
Trees
Dining
Lighting
Outdoor
Nature
Gym
Healthcare
Rehabilitation
Physical Therapy
