The Parmenter Home

626 Harvey Street, Lacrosse, WI 54603

For more information about senior living options: (844) 490-3973

4.3 from 65 reviews
5 stars
50
4 stars
3
3 stars
1
2 stars
2
1 stars
9

Assisted Living

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    Overall Review of The Parmenter Home

    Pros

    • pro Benedictine Living Community-LaCrosse is described as a warm, welcoming place with helpful, knowledgeable staff.
    • pro The community is portrayed as friendly, close-knit, and feeling like a home for its residents.
    • pro The Activity Department is highlighted as excellent, with Hannah, Suzanne, and Kathryn specifically praised.
    • pro Nursing care and CNAs are described as excellent, caring, and consistently smiling.
    • pro Post-surgery guests report top-notch, comprehensive care from PT/OT, nurses, aides, and support teams.
    • pro The facilities are repeatedly noted as clean, well-maintained, and beautifully decorated.
    • pro Staff communication is praised as outstanding and attentive, with positive mentions of social services and front-desk support.

    Cons

    • pro They altered a review after she signed it.
    • pro They cleaned out her personnel file removing all her reviews except the last one.
    • pro They wouldn't put their loved ones here.
    • pro If they'll treat an employee like this, what would they do to residents' loved ones?
    • pro The level of care was poor; the patient received only pills and food, with no medical care or attempts to help him heal.
    • pro The reviewer described Benedictine as no place to take one's family or to work.
    • pro A reviewer claimed that even a babysitting service would have provided better care.

    Review

    Benedictine Living Community in La Crosse feels, to many families, like a rare blend of warmth, attentiveness, and a well-tended sense of community. Across the campus - encompassing Benedictine Villa and Benedictine Manor - loved ones describe a place that is small enough to feel intimate but well-equipped with the services and care families need. The overarching impression is that this is a place where staff know residents by name, respond quickly to questions, and continually strive to keep everyone feeling welcome, comfortable, and connected.

    A cornerstone of that experience is the people who make it run. Review after review highlights nursing staff who are described as excellent and genuinely caring, with CNAs who greet residents with smiles. The therapy team - physical and occupational therapy - receives particular praise, especially for those recovering from surgery or injuries, as do the housekeeping, dietary, and front-desk teams. Specific staff members come up repeatedly by name: Hannah, Suzanne, and Kathryn in the activity department stand out for their energy and engagement; Lori (sales) and Tracey (nurse) are credited with warm, helpful guidance during the moving-in and decision-making process; and Sarah from Social Services is praised for being unusually attentive and communicative, helping families stay informed and connected. The front-desk staff and recreation director are described as approachable and welcoming, and there's a recurring sense that the whole campus is organized around making residents feel at home.

    The life of the community isn't just about caregiving - it's about living well together. Families recount lively events and opportunities for connection that make Benedictine feel like a true home. Monthly family dinners with activities - complete with live entertainment like a ukulele band and a delicious sit-down meal - offer residents a chance to socialize with loved ones. Dining experiences are not just about sustenance; they're social occasions that residents look forward to, with decorated spaces, festive themes, and door prizes that add a personal touch. One review notes a "wonderful time" at a family dinner and describes residents as enjoying conversations, dancing, and a sense of shared happiness. The facilities themselves are described as beautifully decorated, clean, and well maintained, with a picnic-themed dining room for gatherings that enhances the sense of community.

    Care is consistently affirmed across a range of situations, from everyday routines to more intensive medical needs. A number of residents and families emphasize the high level of medical and personal care, including after-surgery support. One personal account describes two weeks after knee replacement where the entire team - PT/OT, nurses, dietary, housekeeping, and front-desk staff - came together to provide outstanding care. Another account shares a story of staying in Room 303 after a serious injury and receiving "top notch care" from the moment of arrival, with PT/OT, nurses, and aides shown respect, friendliness, and courtesy. For those with chronic conditions or long-term care needs, the facility is portrayed as small enough to feel intimate, yet modern and well-equipped to address day-to-day needs, with a lead cook who goes the extra mile to tailor meals for specific dietary requirements.

    Families consistently describe Benedictine as a place where residents form meaningful relationships and feel truly valued. Several reviews speak to the sense of family among residents, noting how quickly people settle in, make friends, and participate in activities. The campuses' atmosphere is described as warm and close-knit - "the friendliest of all the places we visited," with staff who treat residents as if they were their own loved ones. For aging parents who were once independent, the move to Benedictine Villa is framed as a transition that is handled with kindness and professional care, with staff going above and beyond to make the adjustment as smooth as possible. When weight management or dentures present challenges, dedicated staff - like cooks or dietary professionals - adjust meals to fit individual needs, helping residents maintain health and enjoyment in food, which many families appreciate.

    Not every review is uniform, and a single negative perspective acknowledges concerns about internal management practices. The reviewer describes an experience of discontent with how their spouse's employment and reviews were handled, including allegations about alterations to a review and issues with personnel files. The sentiment is that if the facility would treat an employee that way, it raises questions about how loved ones might be treated. This perspective stands alongside numerous overwhelmingly positive testimonies, offering a reminder that, as with any community, experiences can vary. Nevertheless, the vast majority of reviews emphasize the care, compassion, and community-focus that many families value highly.

    All told, Benedictine Living Community-LaCrosse and Benedictine Villa/Manor emerge in these reviews as places where care and compassion are tangible, where staff members take personal responsibility for residents' well-being, and where families feel heard and included. The campuses are described as clean, welcoming, and nicely maintained, with a rhythm of events, meals, and activities that foster connection and belonging. For families seeking a living option that emphasizes individualized attention, respectful care, and a steady sense of community, these Benedictine settings are frequently recommended as a trusted home away from home. If you're considering options for a loved one, a firsthand tour and a conversation with staff like Hannah, Suzanne, Kathryn, Lori, Tracey, and Sarah may provide a clear sense of how this community might fit your needs.

    Features

    Housing

    • 4 resident community capacity 4 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • La Crosse Municipal (3 miles away) La Crosse Municipal (3 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Parmenter Home in Lacrosse, WI is a fully furnished assisted living community that offers a range of amenities to ensure the comfort and well-being of its residents. The community features a dining room where delicious meals are prepared and served, taking into consideration any special dietary restrictions residents may have. Housekeeping services are provided to keep the living spaces clean and tidy.

    Residents can enjoy spending time outdoors in the garden and outdoor spaces, providing a peaceful environment where they can relax and connect with nature. The community also offers telephone and Wi-Fi/high-speed internet services to keep residents connected with their loved ones.

    Care services at The Parmenter Home include assistance with activities of daily living such as bathing, dressing, and transfers. The staff coordinates with health care providers to ensure that residents receive the necessary medical attention. Medication management is also provided to help residents stay on top of their medication schedules.

    Transportation arrangements are available for medical appointments, ensuring that residents can access the healthcare they need conveniently. Additionally, there are plenty of nearby amenities including cafes, parks, pharmacies, physicians, restaurants, places of worship, hospitals, making it easy for residents to explore the surrounding area or access essential services.

    The Parmenter Home also offers scheduled daily activities to engage residents and promote socialization within the community. Overall, this assisted living community provides a comfortable and supportive environment for seniors who require assistance with daily tasks while still maintaining their independence.

    Nearby Places of Interest

    Transportation

    • Amtrak (0.7 miles)

    Restaurants

    • Sports Nut (0.7 miles)
    • Taco John's (0.8 miles)
    • Jimmy's North Star (1.1 miles)
    • Neuie's Vogue Bar and Grill (1.1 miles)
    • Howie's on La Crosse (1.2 miles)
    • Little Caesars Pizza (1.3 miles)
    • Rudy's Drive In Restaurant (1.3 miles)

    Parks

    • Copeland Park (0.9 miles)
    • Veterans Freedom Park (1.1 miles)
    • Hixon Forest Park (1.5 miles)
    • Riverside Park (1.7 miles)
    • Weigent Park (1.8 miles)
    • Grandad Bluff (1.9 miles)
    • Houska Park (2.5 miles)

    Physicians

    • Breidenbach Wellness Center (1 miles)
    • Neighborhood Family Clinics (1 miles)
    • Cook Dental (1.5 miles)
    • Optical Fashions Eye Care Clinic (1.7 miles)
    • St Clare Health Mission (2.1 miles)
    • Mayo Clinic Health System - Cardiology (2.1 miles)
    • Emergency & Urgent Care Center La (2.2 miles)

    Pharmacies

    • Quillins Quality (1.3 miles)
    • Quillin's Central Office (1.4 miles)
    • Shopko Pharmacy (1.6 miles)
    • Walgreens (1.8 miles)
    • Gundersen Pharmacy Cass Street (1.9 miles)
    • Walgreens (2.2 miles)
    • Gundersen Pharmacy La Crosse East Building (2.7 miles)

    Cafes

    • Greengrass Cafe (1.5 miles)
    • Moka (1.6 miles)
    • Grounded Specialty Coffee (1.8 miles)
    • Pearl Ice Cream Parlor (1.8 miles)
    • Moka (2.6 miles)
    • Caribou Coffee (2.7 miles)
    • Panera Bread (2.7 miles)

    Places of Worship

    • English Lutheran Church Elca (1.7 miles)
    • Blessed Sacrament Catholic Church (1.8 miles)

    Hospitals

    • Mayo Clinic Store (2.1 miles)
    • Franciscan Skemp Healthcare (2.1 miles)
    • Gundersen Lutheran Medical Center Pharmacy (2.1 miles)
    • Gundersen Health System- Hospice (2.8 miles)
    • Gundersen Health System Eye Care (2.8 miles)
    • Gundersen Health System- Dental Specialties (2.8 miles)
    • Gundersen Lutheran Medical Center (2.8 miles)

    Frequently Asked Questions

    Where is The Parmenter Home?

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