2725 East Burr Oak, Lacrosse, WI 54601
For more information about senior living options: (844) 490-3973
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The collection of experiences people shared about Catholic Charities paints a wide, unsettled picture. On one hand, there are stories of immediate relief, practical help, and compassionate staff who made a real difference in people's lives. On the other hand, there are accounts of frustration, perceived discrimination, confusing procedures, and moments when assistance felt out of reach or withheld. Taken together, the reviews reveal a charity that can be a lifeline for some and a source of disappointment for others, depending a lot on the specific program, location, and staff involved.
A recurring thread among the negative experiences is a sense that help is not as accessible or straightforward as it should be. Several reviews describe being asked to participate in programs designed to "see if there's some way better you can do your finances to pay your own rent," which some readers interpret as gatekeeping rather than direct aid. Beyond programmatic hurdles, there are alarming mentions of discrimination tied to mental health or disability: "Discrimination against mental injuries" and stories about not being allowed in the building when in need, sometimes to the point of being left outside in freezing weather. The frustration is amplified by problems with communication - phones not being answered, emails going unanswered, and a general feeling that collecting help is an exercise in persistence rather than a straightforward process.
One glaringly concrete incident described by a reviewer underscores the perceived rigidity and bureaucratic friction. At 2 a.m. on a night when the person was drenched and exhausted, they sought a bed or space to sleep after a police referral, only to be told there was no space and that they would not be allowed to check in because it didn't fit the staff's rules about timing. The reviewer was upset that staff wouldn't even verify whether space existed before refusing, especially given the dire weather conditions and police involvement. The line "WHAT GIVES" appears as a stark summary of the disappointment and frustration, reflecting a broader sentiment that the charity's policies can feel unyielding and ill-suited to urgent, real-world crises.
Not all stories are harsh; several reviewers praise positive, personal interactions. In particular, there are mentions of a paying guardian or "payee" who is "very nice," and a charity-run daycare, Driftless, that receives high praise for its staff and their work with children with special needs. A reviewer called the daycare "excellent," praising the staff for their care and dedication. Other accounts describe tangible, dependable help in times of immediate need: someone who says, "They helped me out and asked for nothing in return I thought I was going to be homeless and lose my home but Catholic Charities came through," and another who affirms, "Helping the homeless ?." These positive reflections highlight a core strength of Catholic Charities when the right people are involved and the right doors open.
There are also intensely negative perspectives that challenge the charity's credibility and effectiveness, including the claim that the organization is a scam and that it fails to assist with immigration matters that people rely on. One reviewer lamented being stuck with immigration paperwork for two years and having to pay for services without outcomes, while another described the charity as failing the needy on a broad scale and even demanded skepticism about the organization's purpose. There are comments that emphasize a perceived lack of follow-through, with phrases like "they've had my papers for two years" and "ZERO STAR," conveying deep frustration and a sense of being let down at a moment of urgent need.
A somewhat mixed but finally human note appears in more balanced statements: some reviewers acknowledge that the agency does a lot for the community, even as they wrestle with personal experiences that felt lacking. There are stories of people who felt supported enough to recommend the organization in certain contexts, while others who felt unheard or dismissed emphasize how important it is for any charity to balance programmatic goals with the lived realities of people facing housing insecurity, immigration hassles, or health-related barriers. The contrast between praise for specific programs (like the Driftless daycare) and harsh critiques of housing and case management processes illustrates the complexity of delivering social services consistently.
Overall, the narrative is not one-sided. For every story of frustration - of inaccessible help, poor communication, or rigid rules that feel punitive - there is a counterpoint about compassion, practical aid, and staff who truly made a difference in a person's life. Some people credit Catholic Charities with keeping them housed, helping them avoid eviction, or connecting them with resources that mattered in a moment of crisis. Others feel that the organization falls short when confronted with the realities of extreme need, bureaucratic constraints, and the gaps between policy and people's immediate fears and needs. In the end, the reviews collectively map a landscape where Catholic Charities can be a vital lifeline in some cases and a hurdle to overcome in others, underscoring the importance of clear communication, flexible support, and services that genuinely meet people where they are.
Ccls - East Burr Oak in Lacrosse, WI is an assisted living community that offers a range of amenities to provide comfort and convenience for its residents. The community features a dining room where residents can enjoy delicious meals prepared by the staff. Each living unit is fully furnished, ensuring that residents feel right at home. The community also boasts a beautiful garden and outdoor space where residents can relax and enjoy the fresh air.
Housekeeping services are provided to ensure that the living environment remains clean and tidy. Move-in coordination is available to assist new residents with the transition process. Additionally, telephone and Wi-Fi/high-speed internet services are offered to keep residents connected with their loved ones.
Care services at Ccls - East Burr Oak include assistance with activities of daily living such as bathing, dressing, and transfers. The staff also coordinates with health care providers to ensure that residents receive the necessary medical attention. For those with diabetes or special dietary restrictions, a diabetes diet and special dietary options are available. Medication management is provided to help residents stay on track with their medications.
Transportation arrangement for medical appointments is offered, making it convenient for residents to attend their doctor's visits. In terms of nearby amenities, there are 5 cafes, 6 parks, 10 pharmacies, 16 physicians, 36 restaurants, 1 transportation service, 3 places of worship, 1 theater and 11 hospitals located close to the community.
To keep residents engaged and entertained, Ccls - East Burr Oak offers scheduled daily activities for them to participate in. Whether they prefer socializing with fellow residents or exploring the surrounding area independently, there are plenty of options for leisure and recreation.
Overall, Ccls - East Burr Oak provides a comfortable assisted living environment with an array of amenities and care services designed to support the well-being of its residents.
Ccls - East Burr Oak is located at 2725 East Burr Oak, Lacrosse, WI 54601 in La Crosse County, Wisconsin
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