Ccls - East Burr Oak

2725 East Burr Oak, Lacrosse, WI 54601

For more information about senior living options: (844) 490-3973

3.2 from 25 reviews
5 stars
11
4 stars
1
3 stars
3
2 stars
1
1 stars
9

Assisted Living

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    Overall Review of Ccls - East Burr Oak

    Pros

    • pro The Driftless daycare has excellent staff and they work wonderfully with children who have special needs.
    • pro Catholic Charities helped someone facing homelessness and came through.
    • pro They actively help the homeless.
    • pro The charity's lawyers are highly praised and keep clients updated.
    • pro The payee is described as a very nice lady.
    • pro They do a lot of things for the community.
    • pro Reviewers say that if someone seeks help, they'll be taken care of by this organization.
    • pro Some reviews call them among the best charities around.

    Cons

    • pro They felt the charity is not there to help anyone and just takes money from others, a waste of time.
    • pro They experienced discrimination against mental injuries and were not helped or let into the building; it was freezing outside.
    • pro The phone system is useless because they never call clients back.
    • pro They were required to go through a program to "improve finances" rather than receiving rent help, which felt like an unnecessary hurdle.
    • pro A staff member named Karla refused check-in even with police referral and did not clearly communicate space availability.
    • pro They do not provide hotel vouchers in some areas, effectively excluding people (American citizens mentioned as not qualifying).
    • pro The organization is described as a scam that doesn't help with immigration matters and has left papers waiting for years.
    • pro A single dad, unemployed veteran, was told there is nothing they could do to help, including a gas card.

    Review

    The collection of experiences people shared about Catholic Charities paints a wide, unsettled picture. On one hand, there are stories of immediate relief, practical help, and compassionate staff who made a real difference in people's lives. On the other hand, there are accounts of frustration, perceived discrimination, confusing procedures, and moments when assistance felt out of reach or withheld. Taken together, the reviews reveal a charity that can be a lifeline for some and a source of disappointment for others, depending a lot on the specific program, location, and staff involved.

    A recurring thread among the negative experiences is a sense that help is not as accessible or straightforward as it should be. Several reviews describe being asked to participate in programs designed to "see if there's some way better you can do your finances to pay your own rent," which some readers interpret as gatekeeping rather than direct aid. Beyond programmatic hurdles, there are alarming mentions of discrimination tied to mental health or disability: "Discrimination against mental injuries" and stories about not being allowed in the building when in need, sometimes to the point of being left outside in freezing weather. The frustration is amplified by problems with communication - phones not being answered, emails going unanswered, and a general feeling that collecting help is an exercise in persistence rather than a straightforward process.

    One glaringly concrete incident described by a reviewer underscores the perceived rigidity and bureaucratic friction. At 2 a.m. on a night when the person was drenched and exhausted, they sought a bed or space to sleep after a police referral, only to be told there was no space and that they would not be allowed to check in because it didn't fit the staff's rules about timing. The reviewer was upset that staff wouldn't even verify whether space existed before refusing, especially given the dire weather conditions and police involvement. The line "WHAT GIVES" appears as a stark summary of the disappointment and frustration, reflecting a broader sentiment that the charity's policies can feel unyielding and ill-suited to urgent, real-world crises.

    Not all stories are harsh; several reviewers praise positive, personal interactions. In particular, there are mentions of a paying guardian or "payee" who is "very nice," and a charity-run daycare, Driftless, that receives high praise for its staff and their work with children with special needs. A reviewer called the daycare "excellent," praising the staff for their care and dedication. Other accounts describe tangible, dependable help in times of immediate need: someone who says, "They helped me out and asked for nothing in return I thought I was going to be homeless and lose my home but Catholic Charities came through," and another who affirms, "Helping the homeless ?." These positive reflections highlight a core strength of Catholic Charities when the right people are involved and the right doors open.

    There are also intensely negative perspectives that challenge the charity's credibility and effectiveness, including the claim that the organization is a scam and that it fails to assist with immigration matters that people rely on. One reviewer lamented being stuck with immigration paperwork for two years and having to pay for services without outcomes, while another described the charity as failing the needy on a broad scale and even demanded skepticism about the organization's purpose. There are comments that emphasize a perceived lack of follow-through, with phrases like "they've had my papers for two years" and "ZERO STAR," conveying deep frustration and a sense of being let down at a moment of urgent need.

    A somewhat mixed but finally human note appears in more balanced statements: some reviewers acknowledge that the agency does a lot for the community, even as they wrestle with personal experiences that felt lacking. There are stories of people who felt supported enough to recommend the organization in certain contexts, while others who felt unheard or dismissed emphasize how important it is for any charity to balance programmatic goals with the lived realities of people facing housing insecurity, immigration hassles, or health-related barriers. The contrast between praise for specific programs (like the Driftless daycare) and harsh critiques of housing and case management processes illustrates the complexity of delivering social services consistently.

    Overall, the narrative is not one-sided. For every story of frustration - of inaccessible help, poor communication, or rigid rules that feel punitive - there is a counterpoint about compassion, practical aid, and staff who truly made a difference in a person's life. Some people credit Catholic Charities with keeping them housed, helping them avoid eviction, or connecting them with resources that mattered in a moment of crisis. Others feel that the organization falls short when confronted with the realities of extreme need, bureaucratic constraints, and the gaps between policy and people's immediate fears and needs. In the end, the reviews collectively map a landscape where Catholic Charities can be a vital lifeline in some cases and a hurdle to overcome in others, underscoring the importance of clear communication, flexible support, and services that genuinely meet people where they are.

    Features

    Housing

    • 4 resident community capacity 4 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • La Crosse Municipal (8 miles away) La Crosse Municipal (8 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Ccls - East Burr Oak in Lacrosse, WI is an assisted living community that offers a range of amenities to provide comfort and convenience for its residents. The community features a dining room where residents can enjoy delicious meals prepared by the staff. Each living unit is fully furnished, ensuring that residents feel right at home. The community also boasts a beautiful garden and outdoor space where residents can relax and enjoy the fresh air.

    Housekeeping services are provided to ensure that the living environment remains clean and tidy. Move-in coordination is available to assist new residents with the transition process. Additionally, telephone and Wi-Fi/high-speed internet services are offered to keep residents connected with their loved ones.

    Care services at Ccls - East Burr Oak include assistance with activities of daily living such as bathing, dressing, and transfers. The staff also coordinates with health care providers to ensure that residents receive the necessary medical attention. For those with diabetes or special dietary restrictions, a diabetes diet and special dietary options are available. Medication management is provided to help residents stay on track with their medications.

    Transportation arrangement for medical appointments is offered, making it convenient for residents to attend their doctor's visits. In terms of nearby amenities, there are 5 cafes, 6 parks, 10 pharmacies, 16 physicians, 36 restaurants, 1 transportation service, 3 places of worship, 1 theater and 11 hospitals located close to the community.

    To keep residents engaged and entertained, Ccls - East Burr Oak offers scheduled daily activities for them to participate in. Whether they prefer socializing with fellow residents or exploring the surrounding area independently, there are plenty of options for leisure and recreation.

    Overall, Ccls - East Burr Oak provides a comfortable assisted living environment with an array of amenities and care services designed to support the well-being of its residents.

    Nearby Places of Interest

    Restaurants

    • Wendy's (0.1 miles)
    • Fiesta Mexicana (0.9 miles)
    • McDonald's (1 miles)
    • Hungry Peddler (1 miles)
    • Schmidty's (1.7 miles)
    • The Barrel Inn Bar & Grill (2 miles)
    • JavaVino (2.1 miles)

    Physicians

    • Mayo Clinic (0.1 miles)
    • Vandyke David Mdsc (0.4 miles)
    • Gundersen Lutheran - Gordon L Johnson MD (2.4 miles)
    • Gundersen Health System: Plastic Surgery Center (2.4 miles)
    • Gundersen Health System- Department of Nephrology (2.4 miles)
    • Gundersen Pharmacy La Crosse Clinic (2.4 miles)
    • Gundersen Lutheran Physical Medicine & Rehabilitation La Crosse (2.4 miles)

    Pharmacies

    • Walgreens (0.6 miles)
    • Uvanta Pharmacy (1.1 miles)
    • Degen Berglund Medical Equipment (1.8 miles)
    • Gundersen Pharmacy La Crosse (Degen Berglund) (1.9 miles)
    • Prescription Center (2.1 miles)
    • Gundersen Pharmacy La Crosse East Building (2.5 miles)
    • Walgreens (2.7 miles)

    Theaters

    • Marcus La Crosse Cinema (1.1 miles)

    Places of Worship

    • Mary Mother of the Church (1.6 miles)
    • Blessed Sacrament Catholic Church (3 miles)
    • English Lutheran Church Elca (3.1 miles)
    • Zion Evangelical Church (6 miles)

    Parks

    • Pammel Creek Park (2.2 miles)
    • Weigent Park (2.9 miles)
    • Grandad Bluff (3.1 miles)
    • Houska Park (3.2 miles)
    • Hixon Forest Park (3.6 miles)
    • Riverside Park (3.9 miles)
    • Copeland Park (5 miles)

    Hospitals

    • Gundersen Lutheran Hospital (2.3 miles)
    • Gundersen Health System- Dental Specialties (2.4 miles)
    • Gundersen Health System- Hospice (2.4 miles)
    • Gundersen Health System Eye Care (2.4 miles)
    • Lutheran Hospital-La Crosse (2.4 miles)
    • Gundersen Health System - Labor & Delivery (2.4 miles)
    • Gundersen Lutheran Medical Center (2.4 miles)

    Cafes

    • Moka (2.8 miles)
    • Greengrass Cafe (3.2 miles)
    • Moka (3.3 miles)
    • Grounded Specialty Coffee (3.6 miles)
    • Pearl Ice Cream Parlor (3.6 miles)

    Transportation

    • Amtrak (4.8 miles)

    Frequently Asked Questions

    Where is Ccls - East Burr Oak?

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