Parkside Manor

Pros

• The staff at the facility go above and beyond to provide compassionate care, showing genuine concern for the residents' well-being.
• Residents enjoy excellent food prepared by a talented chef who knows them by name.
• The management team is helpful and communicates effectively with families regarding any issues that arise.
• Many families have had positive experiences and feel grateful for the dedicated care their loved ones receive.
• The community is well-maintained and provides a clean atmosphere for residents.
• Families appreciate the seamless transition process and regular updates provided during challenging times like the pandemic.
• Staff members are described as friendly, caring, and committed to ensuring residents are happy and comfortable in their environment.
• The facility offers a range of daily programs specifically designed for memory care residents, promoting engagement and social interaction among residents.

Cons

• The facility suffers from poor management and high turnover among staff, leading to inadequate care for residents.
• Residents often sit around all day doing nothing, creating an environment that lacks engagement and stimulation.
• There were complaints about cleanliness, with reports of a strong urine smell in common areas.
• Staff appear overworked and unhappy, which negatively impacts the quality of care provided to residents.
• Promises made by management regarding transitioning residents to Community Care (Medicaid) are not consistently kept.
• The caregivers lack proper training and knowledge in dealing with memory care residents, resulting in inadequate support.
• Communication from management is poor; they do not respond to phone calls or messages left by concerned families.
• Meals served during emergencies were cold and poorly presented, indicating a lack of proper resources during crises.
• The overall atmosphere feels sterile and unwelcoming, lacking warmth and compassion for residents.
• The Wellness director fails to ensure that activities are carried out as planned, diminishing the quality of resident engagement opportunities.

Review

The experiences of families and residents at various senior living facilities, particularly memory care units like Parkside Manor, reveal a complex tapestry of care quality, staff commitment, management issues, and community dynamics. Many reviews commend the dedicated staff members who go above and beyond to provide compassionate care to the residents. Comments highlight specific individuals as exceptional assets to the facility, with one review calling out a caregiver for their genuine concern and suggesting that such dedication merits higher compensation. These personal accounts of stellar service underscore the importance of individual caregivers in creating a positive environment for residents.

However, despite these glowing testimonials about certain staff members, several reviews also detail serious shortcomings in management practices and facility resources. Multiple reviewers shared alarming stories about inadequate responses during emergencies, such as power outages that left residents without proper food or comfort measures for extended periods. The lack of operational emergency lights and proper meal service following such incidents raised red flags regarding resident safety and wellbeing. Families expressed frustration with corporate oversight—citing difficulty in reaching management at Encore Senior Living—indicating a disconnect between on-site staff capabilities and corporate accountability.

Moreover, issues related to infection control during the ongoing Covid-19 pandemic surfaced prominently in several reviews. One family recounted receiving puzzling guidance from caregivers regarding potential exposure risks before testing positive themselves. Such encounters exacerbated concerns over how well-equipped staff were at handling pandemic protocols; this not only spotlighted their knowledge deficits but also raised questions about training adequacy within the caregiving team—a sentiment echoed by multiple reviewers who felt that training was insufficiently robust for managing complex health scenarios.

While some families reported positive experiences regarding cleanliness and communication within their communities, others portrayed a starkly contrasting reality where overall care was deemed lacking. Complaints included unpleasant odors permeating common areas and high turnover rates among caregiving staff—a factor that can directly impact resident morale and continuity of care. In some cases, families described feeling unheard or ignored when reaching out to management regarding legitimate grievances concerning their loved ones’ conditions or missing items after being transferred away from the facility.

The quality of food served was another point of contention among reviewers—while some praised it positively as a highlight due to an attentive chef who knew residents' names, others reported serving cold food under suboptimal circumstances without necessary utensils during emergency situations. This inconsistency emphasizes how essential consistent service is across all facets of senior living communities—not just interpersonal relationships but also in operational aspects like dining services.

Compounding these issues are sentiments surrounding inadequate expansion options for residents transitioning into Medicaid-supported care; several families expressed disappointment over broken promises related to such transitions pre-dating the new management takeover at Parkside Manor. The absence of onsite religious services further indicated unmet needs in spiritual care which can be vital for many seniors adjusting to life changes within assisted living environments.

In sum, while there is evidence pointing toward dedicated staff members working hard amidst challenging circumstances within memory care facilities like Parkside Manor, deep-rooted systemic issues troubling management practices have led many clients to reconsider their choices long-term. These realities contribute complex layers to resident experience narratives—making it critical for prospective families conducting their research into senior living options to gather comprehensive understandings rooted both in commendations of devoted workers as well as cautionary warnings mirrored across multiple reviews concerning overall administrative failings affecting daily life for vulnerable seniors placed therein.

This part of Kenosha, Wisconsin, offers a variety of amenities and services that could be appealing to seniors looking for a convenient and comfortable living environment. With numerous restaurants, cafes, pharmacies, hospitals, physicians, and places of worship within close proximity, residents have easy access to essential services and recreational opportunities. The presence of parks such as Charles Nash Park and Gangler Park provides opportunities for outdoor activities and relaxation. Additionally, the area is home to reputable healthcare facilities like Aurora Medical Center and Children's Hospital of Wisconsin, ensuring quality medical care is readily available. Overall, this part of Kenosha presents a well-rounded community with a range of conveniences that cater to the needs of older adults seeking a vibrant and supportive neighborhood for senior living.

Restaurants

• Danny's Cafe (0.2 miles)
• Jimmy John's (0.2 miles)
• McDonald's (0.4 miles)
• Mason's Eatery & Pub (0.7 miles)
• Culver's (0.9 miles)
• Chutes & Ladders (1.5 miles)
• Popeyes Louisiana Kitchen (1.5 miles)

Physicians

• Psychiatric & Psychotherapy - Corrie Lee MD (0.3 miles)
• Dr Rashid's Office (0.5 miles)
• Hanger Clinic (1.1 miles)
• Dermatology Associates of Wisconsin SC (1.1 miles)
• Durrani Abdul, MD (1.2 miles)
• Kenneth G. Gilbertson MD (1.4 miles)
• Alpha Medical Imaging (1.6 miles)

Theaters

• Cinemark Tinseltown USA (0.6 miles)

Pharmacies

• Walgreens (0.6 miles)
• Octapharma Plasma (1.5 miles)
• Walgreens (1.7 miles)
• Walgreens (1.9 miles)
• CVS Pharmacy (2 miles)
• Good Value Pharmacy (2.1 miles)
• Good Value Pharmacy (2.2 miles)

Parks

• Charles Nash Park (0.7 miles)
• Gangler Park (1.3 miles)
• Playground (2.2 miles)
• Wolfenbuttel Park (3.5 miles)
• Eichelman Park (3.6 miles)

Cafes

• Panera Bread (0.7 miles)
• Corner Bakery Cafe (2 miles)
• Starbucks (2.3 miles)
• The Coffee Pot (3.4 miles)
• Harborside Common Grounds (3.4 miles)
• Starbucks (3.5 miles)

Hospitals

• Rogers Memorial Hospital (2.4 miles)
• Aurora Medical Center (2.7 miles)
• Aurora Labor and Delivery (2.7 miles)
• Children's Hospital of Wisconsin (3.2 miles)
• Kenosha Medical Center (3.2 miles)
• Ocenco (3.6 miles)

Places of Worship

• St Paul's Lutheran Church (2.4 miles)
• Holy Rosary Parish (2.8 miles)
• Journey Church (2.8 miles)
• St Therese Church (3.5 miles)
• Lakeside Lutheran Church (3.6 miles)