New Perspective Franklin
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Information last verified:
7220 S. Ballpark Drive, Franklin, WI 53132
For more information about senior living options: (844) 490-3973
The activities staff are absolutely amazing and engage residents in many activities and trips, keeping them active. The Life Engagement/Health & Wellness Team is remarkable. The facility is gorgeous—like a fine hotel or cruise ship—with numerous opportunities for engagement. Chef-prepared meals are absolutely delicious. The staff are compassionate and caring, providing excellent care. The building is beautiful, clean, and well-maintained, with amenities like a heated pool and a chapel. The community offers a quality life with strong friendships and supportive neighbors. The apartments are private, spacious, well-maintained, and feature newer amenities. The memory care environment feels safe, welcoming, and well-cared-for. The facility is a top choice in senior living, widely praised by residents and families.
The facility forced the family to pay $11,000 per month until community care kicked in. They demanded additional payments after she had already paid over $314,000. The family was told they would be charged $400 per day to move her belongings out the day she died, and they were not given time to grieve. The food services have suffered a major setback in quality and service since the arrival of the new chef. The care for the grandmother was not adequate, with her being soiled and not changed for up to 15 hours. The executive director reportedly suggested moving the grandmother out if the requested care could not be met. It was hard to reach staff; calls were repeatedly routed to voicemail. The reviewer would not recommend the facility. The facility continued to send family collection notices. The rent increase was unwelcome.New Perspective Franklin in Franklin, Wisconsin is best suited for families seeking a vibrant, activity-rich memory care and assisted living environment that feels like a high-end hotel, where residents are continually engaged, connected, and part of a warm, social community. It works especially well for seniors who thrive on daily programs, organized outings, and robust life-enrichment offerings, with amenities that support an active lifestyle, heated pool, fitness facilities, chapel, dining that’s more restaurant than typical campus fare, and ample opportunities to form meaningful friendships. The setting tends to favor residents who value the day-to-day energy of a busy community and who appreciate staff who proactively create purposeful, enjoyable days.
Those who should consider alternatives are families prioritizing consistently flawless care delivery and minimal financial friction. Across multiple accounts, care quality in memory care has ranged from excellent to seriously concerning, including reports of prolonged soiling and delayed assistance on some shifts. Billing and collections practices also emerge as a red flag family members will want to scrutinize: backdated charges, aggressive collection efforts, and post-grief friction over settlement decisions. If a transparent, frictionless financial process and unwavering day-to-day reliability in care are non-negotiable, it’s prudent to compare other options before committing.
The strongest positives are tangible and repeatedly cited: Life Engagement and Health & Wellness teams generate high-energy programming that keeps residents active and socially connected, with staff described as caring, compassionate, and genuinely involved in residents’ lives. Families often highlight how the community feels like a supportive extended family, where neighbors look out for one another and staff across shifts go the extra mile to ease transitions, from moving in to adjusting to changing levels of need. The physical environment reinforces these strengths, clean, well-maintained spaces, a bright, hotel-like ambiance, and amenities that are easy to enjoy, including engaging activities, diverse dining experiences, and opportunities for outings that broaden residents’ horizons.
Yet the main downsides cannot be ignored and require careful due diligence. Food quality, while praised at times, has shown variability with changes in kitchen leadership, underscoring how a single operational shift can ripple through daily life. Some residents and families report inconsistent responsiveness and gaps in routine daily care, particularly in memory care, where timely assistance is critical. Financial and policy concerns stand out as recurring themes, with anecdotal evidence of disputes that linger beyond admission and complicate the grieving process. These issues do not negate the overall value but do limit the degree of risk families should tolerate without clear, documented assurances.
The balance between pros and cons hinges on what matters most to the decision-maker. For families that prize a compelling quality of life, social vitality, and a sense of belonging, the positives often outweigh the negatives because residents report improved mood, stronger friendships, and a feeling of safety in a well-designed, welcoming environment. The programmatic depth, weekly events, inclusive activities, and a lifestyle that resembles resort living in a true, caring community, creates daily meaning that is hard to replicate elsewhere. However, the risk of care lapses, inconsistent phone responsiveness, and billing friction means the decision must rest on concrete expectations: a current, resident-specific care plan with clear accountability, written billing practices, and regular, transparent family communications from management.
In the end, New Perspective Franklin stands out for families seeking a lively, enrichment-focused living option with attentive staff and a luxe atmosphere. It is especially compelling for memory care and assisted living where social engagement and life enrichment drive satisfaction. For those requiring the most consistent, frictionless care and ironclad financial transparency, it is wise to broaden the search and reserve a seat at the table for direct conversations about care standards, billing processes, and performance benchmarks before enrolling. With disciplined due diligence, NP Franklin can deliver peace of mind through genuine warmth, robust programming, and a compelling day-to-day quality of life that resonates long after move-in.
22 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
General Mitchell International (7 miles away)
Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.New Perspective Franklin is an assisted living community located in Franklin, WI. We offer a range of care services for seniors including independent living and memory care. Our community provides a comfortable and welcoming environment for our residents.
Residents at New Perspective Franklin can enjoy a variety of amenities designed to enhance their quality of life. Each apartment is fully furnished and includes cable or satellite TV, a kitchenette, and Wi-Fi/high-speed internet access. Our community also features beautiful outdoor spaces, perfect for relaxing or socializing with fellow residents. Dining is a pleasure at New Perspective Franklin, with restaurant-style dining and special dietary restrictions catered to.
We understand the importance of maintaining an active and engaged lifestyle, which is why we offer numerous activities for our residents. These include resident-run activities as well as scheduled daily activities to keep everyone entertained and fulfilled.
Our dedicated staff is available 24/7 to provide assistance with activities of daily living such as bathing, dressing, and transfers. We also offer medication management and have a mental wellness program in place to support the overall wellbeing of our residents. In addition, our specialized memory care programming ensures that individuals with cognitive impairments receive the specific care they need.
Convenience is key at New Perspective Franklin, with nearby cafes, parks, pharmacies, physicians' offices, restaurants, and theaters easily accessible for our residents' enjoyment and convenience.
At New Perspective Franklin, we strive to create a supportive and inclusive community where seniors can thrive. Come visit us today to experience the exceptional care we provide in a warm and inviting setting
New Perspective Franklin is located at 7220 S. Ballpark Drive, Franklin, WI 53132 in Waukesha County, Wisconsin
The features offered by New Perspective Franklin are thoughtfully designed to support residents with dementia and Alzheimer's, ensuring their dignity and well-being. Assistance with dressing and bathing promotes personal hygiene while fostering a sense of independence, essential for emotional health. Medication management ensures that residents adhere to their prescribed regimens, mitigating the risk of confusion or complications. Meal preparation and service cater to nutritional needs while creating a familiar routine around dining, which can be comforting for those facing cognitive challenges. Activities of daily living assistance helps maintain skills necessary for everyday tasks, thus enhancing quality of life. The provision of 24-hour supervision ensures safety and immediate support when needed, while specialized memory care programming addresses the unique cognitive requirements of residents at varying stages of memory impairment. Additionally, the mental wellness program actively engages residents' minds, offering therapeutic activities that contribute to cognitive stimulation and emotional resilience in a supportive environment.
New Perspective Franklin on seniors.fyi includes 9 photos including images showing interior, living room, decor, dining, windows, seating area, natural light, chandelier, and more.
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The transition from assisted living to skilled nursing care is often prompted by complex medical needs that assisted living cannot meet, with key indicators including frequent health declines, increased falls, severe memory issues, and caregiver burnout. Families should recognize these signs early to discuss options with healthcare providers and prepare for the emotional and logistical aspects of moving to a facility that offers comprehensive medical support.
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8 Key Indicators That Suggest It May Be Time to Transition from Assisted Living to Skilled Nursing Care