Hillside Woods I & II

Pros

• The on-site management team is fantastic and goes above and beyond to ensure everything is as it should be.
• Residents describe the management as supportive, responsive, and kind.
• The facility is clean, pleasant, and convenient, with knowledgeable staff.
• The apartments are spacious, bright, and offer pleasant views, making the living spaces feel like home.
• The community offers social, exercise, spiritual activities and occasional transportation for residents.
• The management and maintenance staff are friendly, helpful, and efficient.
• The community has a warm, friendly atmosphere with a strong sense of neighborhood and family feel.
• Residents feel safe, comfortable, and well cared for due to well-maintained facilities and attentive staff.
• The location is convenient, close to shopping and restaurants, enhancing daily life.

Cons

• The reviewer did not appreciate the management, stating that information given before renting was wrong.
• The reviewer reports there is no indoor parking in their building and that the wait time for a space far exceeded what was promised.
• The reviewer says the area has very hard water and that the claim of softened water was false.
• The reviewer notes unequal maintenance between buildings, with one building well-maintained while their building was not.
• The reviewer claims that smoking is allowed in grandfathered units, undermining the no-smoking policy, and that smoke odors affect other apartments.

Review

Hillside Woods Senior Apartments feels like a welcoming neighborhood wrapped in the comforts of independent living. After decades of owning homes, one resident moved to Hillside Woods 1 in April 2020 and found the transition surprisingly warm and satisfying. "One year here feels like five," they say, underscoring how quickly the community's atmosphere becomes home. The on-site management team earns frequent praise for going above and beyond to ensure everything runs smoothly, with residents describing them as fantastic, friendly, and highly attentive to detail. The sentiment is echoed by many who note that the staff bend over backward to make sure every need is met, contributing to a daily experience that is both comfortable and reassuring.

A strong thread running through the reviews is the breadth of independent living options and the social fabric that supports residents. Independent living at Hillside Woods 1 is described as offering all that is needed and more, including social activities, exercise programs, spiritual opportunities, and even occasional transportation. The staff is repeatedly described as supportive, responsive, kind, and knowledgeable, making it easy for residents to feel secure and well cared for. The facility itself is portrayed as clean, pleasant, and conveniently located, with management and maintenance teams that listen, respond promptly, and maintain high standards of service. This combination creates a sense of community where residents feel both respected and well looked after.

Many residents highlight specific people and teams who make a difference day-to-day. The manager and maintenance staff are repeatedly singled out for their positive impact - described as terrific, pleasant, and extremely helpful. Comments about the management duo are especially glowing, emphasizing their cheerful, timely, and efficient responses. Beyond maintenance issues, the staff are credited with nurturing a sense of belonging, encouraging participation in activities when patients choose to join in, while also honoring privacy and individual preferences. This balance - between organized social life and personal space - appears to be a hallmark of life at Hillside Woods.

The living spaces themselves are celebrated for their comfort and views. One resident describes their apartment as spacious and bright, with a southern view of trees and greenery that can be enjoyed from a balcony. The overall sense is that the apartment is a welcoming home: comfortable, well laid out, and surrounded by friendly neighbors who look out for one another. The property's proximity to shopping and other conveniences adds to the appeal, making daily errands and activities easy to manage. For many, the combination of an appealing living space, a warm, supportive community, and convenient location makes Hillside Woods feel like a place to grow older with grace and companionship.

Amid the many positive experiences, a single review offers a more mixed perspective, pointing to several concerns that illustrate the challenges that can accompany senior living communities. This resident notes discrepancies between what was communicated before moving in and the actual experience, particularly around indoor parking availability and response times. The expectation that a space would become available within a few months stretched into a much longer wait, with some residents reporting even longer delays. Water quality concerns - specifically about softened water - also surfaced, with experiences implying that what was promised did not align with reality. The reviewer felt dismissed when addressing these concerns, which contrasted with the generally proactive and customer-focused tone praised by others.

Another important issue raised concerns the no-smoking policy. The reviewer claimed that smoking was effectively allowed in certain grandfathered-in units, leading to odors and smoke encroaching into other apartments, despite the stated policy of no smoking on the premises. They argued that this created an unequal and frustrating situation, especially since the building dynamics appeared to vary from one building to another (one building housing the manager couple being better maintained with plowed walkways and better snow treatment). These concerns point to perceived inconsistencies in enforcement and maintenance between different parts of the property, and a hope that management would address these disparities to improve the overall living environment.

Pricing and value also surface in the discussions, with a practical note about the cost of living at Hillside Woods. For example, one resident cites specific rates: two-bedroom apartments at $771, a garage at $40, and one-bedroom units at $655, with heat, water, and trash included. This detail helps illustrate the financial considerations that residents weigh when deciding to make Hillside Woods their long-term home, alongside the intangible benefits of community, security, and convenience that residents consistently highlight.

Overall, Hillside Woods Senior Apartments emerges as a community that many residents deeply value for its caring management, friendly and helpful staff, strong sense of community, and comfortable living spaces nestled near woods and shopping. For most, the environment provides peace of mind, a place to connect with others, and the autonomy to choose activities that suit their interests. While most reviews celebrate the warmth of the neighborhood and the effectiveness of the staff, it is also clear that attention to parking, water quality, and consistent enforcement of policies would further enhance the experience for everyone. The blend of personal freedom, supportive care, and a welcoming atmosphere makes Hillside Woods appear as a reliable home where residents can settle in, build friendships, and enjoy their later years with dignity and grace.

This part of Delafield, Wisconsin offers a convenient and diverse array of amenities for senior living. With several nearby theaters, pharmacies, restaurants, cafes, physicians, parks, hospitals, and places of worship, residents have easy access to entertainment, healthcare services, dining options, outdoor recreational activities, and spiritual support. The proximity to various medical facilities such as Waukesha Memorial Hospital and Aurora Medical Center Summit ensures that seniors can receive quality medical care when needed. Additionally, the peaceful surroundings of parks like Kettle Moraine State Forest - Lapham Peak Unit provide opportunities for relaxation and leisurely walks in nature. Overall, this area presents a well-rounded community with essential resources for seniors to enjoy a comfortable and fulfilling lifestyle.

Theaters

• Hillside Cinema Delafield, Wi (0.2 miles)

Pharmacies

• Walmart Pharmacy (0.2 miles)
• CVS Pharmacy (0.6 miles)
• Pick 'n Save Pharmacy (2.7 miles)
• Walgreens (4.5 miles)
• Walgreens (4.7 miles)
• CVS Pharmacy (5.3 miles)
• Walgreens (5.6 miles)

Restaurants

• Qdoba Mexican Eats (0.3 miles)
• Applebee's (0.3 miles)
• Water Street Brewery (0.4 miles)
• Chick-Fil-A (0.4 miles)
• Delafield Brewhaus (0.5 miles)
• McDonald's (0.6 miles)
• Fishbone's Cajun & Creole Restaurant (1.3 miles)

Cafes

• Panera Bread (0.3 miles)
• Starbucks (0.5 miles)
• Black Canyon Coffee (2.3 miles)
• Starbucks (5.5 miles)
• Starbucks (6.5 miles)
• Panera Bread (6.8 miles)

Physicians

• Aurora Family Medicine (0.3 miles)
• Hart Hearing Care Centers (0.4 miles)
• Lake Country Physicians (0.5 miles)
• Prohealth Care Medical Center (0.6 miles)
• Advanced Lipidology (2.2 miles)
• Aurora Wilkinson Medical Clinic (2.3 miles)
• Aurora Wilkinson Clinic Wales (2.4 miles)

Parks

• Kettle Moraine State Forest - Lapham Peak Unit (1.8 miles)
• Cushing Memorial State Park (2.7 miles)
• Glacier Cone Park (5.1 miles)
• Nashotah Park (5.4 miles)
• Waukesha Parks Rec & Forestry (6.6 miles)

Hospitals

• Waukesha Memorial Hospital (2.4 miles)
• Rogers Memorial Hospital (4.3 miles)
• Rogers Behavioral Health (4.4 miles)
• Aurora Medical Center Summit (5.3 miles)
• Corporate Center- Rogers Behavioral Health (5.7 miles)
• Waukesha Memorial Hospital (6.7 miles)
• Oconomowoc Memorial Hospital (7.1 miles)

Places of Worship

• Riverglen Christian Church (4.2 miles)