Arbor View

Pros

• The staff at Arbor View is praised for being very friendly, caring, and attentive to the residents' needs.
• Residents enjoy a variety of activities, such as bingo and church services, contributing to a vibrant community atmosphere.
• Overall cleanliness and maintenance of the facility are noted positively by several reviewers, with many describing it as neat and clean.
• Families feel that their loved ones are receiving good care and attention from the caregivers at Arbor View.
• Many reviewers appreciate the value for money, highlighting that they believe they are getting good care for the cost.
• Several families mention having positive experiences during tours and interactions with staff members who are knowledgeable and helpful.
• The community has fostered friendships among residents and families facing similar situations, creating a supportive environment.
• Positive feedback is given regarding the quality of food served, with many residents enjoying their meals at Arbor View.
• Families feel reassured knowing their loved ones are in a caring atmosphere where personal needs are addressed promptly.
• The facility's activities director is recognized for organizing engaging programs that keep residents active and involved.

Cons

• The staff at Arbor View is poorly trained, and in some cases, not trained at all, leading to a dismal memory care program with no stimulating activities.
• There seemed to be a lack of compassion for individuals with memory or cognitive issues, and the caregivers were ill-equipped to oversee the diverse needs of their patients.
• Communication with the staff could be improved, as there were misses regarding regular personal care such as showering.
• The facility could use some updating, and basic cleanliness standards were not consistently met.
• There were complaints about the lack of accommodations for couples wanting to stay together, as well as no kitchen facilities in the apartments.
• While some families felt that Arbor View was a good fit for their loved ones, others found it wasn't suitable due to unique circumstances or resistance from their loved ones.
• One reviewer noted that although the facility was nice overall, they felt it was expensive compared to other options available in the area.

Review

Arbor View has garnered a diverse array of feedback from families seeking care for their loved ones, reflecting both positive experiences and areas needing improvement. Many reviewers have highlighted the supportive staff as a significant strength of the facility. Families frequently noted that caregivers are attentive and genuinely concerned about residents’ well-being, creating a caring atmosphere that makes many feel confident about their loved ones’ care. For instance, one reviewer expressed appreciation for specific staff members who showed exceptional patience and kindness toward their family member, reinforcing the notion that personal connections can greatly enhance the caregiving experience.

The community activities at Arbor View were also a point of praise among several reviewers. Families reported that their loved ones engaged in various scheduled events like Bingo, church services, crafts, and other stimulating activities catered to seniors. This active approach to resident engagement not only provided entertainment but was seen as crucial in maintaining cognitive function and overall quality of life for residents. As one reviewer pointed out, they felt that their relative was receiving good value for the cost associated with his stay because of the variety of activities offered.

However, some reviews expressed concerns regarding communication within the facility. A recurring theme indicated that while staff members were responsive to questions and requests, there were occasional lapses in keeping family members updated on specific aspects of care or daily routines involving residents—such as ensuring personal hygiene practices like regular showers. Though these issues were typically described as minor inconveniences by most families, it highlighted an area where Arbor View could potentially enhance its operations to further boost satisfaction amongst residents’ families.

The facilities themselves received mixed reviews regarding cleanliness and overall upkeep. While some families appreciated the clean environment and modern renovations seen during tours, others voiced discontent with aspects such as outdated furnishings or inadequate attention to memory care needs in certain areas of the building. One reviewer articulated deep disappointment over perceived neglect in memory care programming compared to other nearby facilities—describing it as "dismal" without engaging activities that could stimulate those with cognitive impairments. Such comments serve as critical feedback for Arbor View's management to assess how effectively they meet the specialized needs of all residents.

Food quality emerged as another important factor influencing family impressions of Arbor View. Reviewers generally found meals appealing and tasty; even those on restricted diets reported satisfaction with meal preparation tailored specifically for them. This aspect contributed significantly to one reviewer’s assessment that they were receiving fair value for what they paid—a sentiment echoed by many who recognized gastronomy's role in eldercare satisfaction.

In summary, while Arbor View stands out due to its compassionate staff presence and range of activities designed for seniors' engagement, it faces challenges related to communication consistency and maintaining high standards in memory care services across all levels of support offered. The blend of strong interpersonal connections alongside opportunities for growth illustrates an evolving landscape where open dialogue between families and facility management remains integral for continuous improvement—aiming ultimately at nurturing an environment conducive to dignity, joy, and wellness for all residents navigating life's later stages.

The area of Burlington, Wisconsin, offers a variety of amenities and services that cater to the needs of seniors. There are several places of worship nearby, including the Burlington United Methodist Church and St Francis De Sales Church, providing spiritual support and community engagement opportunities. In terms of healthcare, there are multiple physicians and hospitals within a few miles radius, ensuring easy access to medical care. Pharmacies like Pharmacy Station and Walgreens are also conveniently located for prescription needs. For leisure activities, there are parks like Bushnell Park and Fischer County Park for outdoor enjoyment. Additionally, cafes such as The Coffee House at Chestnut & Pine offer a cozy setting for socializing with friends. With accessible transportation options like Burlington Municipal Airport and nearby theaters like Emagine Geneva Lakes, seniors can enjoy a comfortable and fulfilling lifestyle in this part of Burlington.

Places of Worship

• Burlington United Methodist Church (2.4 miles)
• English Settlement United Methodist Church (7.2 miles)
• St Francis De Sales Church (7.6 miles)

Physicians

• Eye Physicians And Sur (2.5 miles)
• Wagner Eye Center (2.5 miles)
• Aurora Health Care (2.5 miles)
• Dankle Jon MD (2.5 miles)
• Dahlgren Md Burlington (2.8 miles)
• Advanced Pain Management (3.9 miles)
• Wisconsin Pain Management Sc (3.9 miles)

Hospitals

• Memorial Hospital of Burlington (2.5 miles)
• Carriage Healthcare Companies (7.6 miles)
• Lakeview Specialty Hospital & Rehabilitation Center (9.3 miles)
• Aurora Lakeland Medical Center (10.7 miles)
• United Hospital System (10.8 miles)

Pharmacies

• Pharmacy Station (2.6 miles)
• Walgreens (3.4 miles)
• Walmart Pharmacy (4.9 miles)
• TCGRx | Pharmacy Workflow Solutions (6 miles)
• CVS Pharmacy (7 miles)
• Walgreens (7.1 miles)
• McCullough's Prescriptions & Gifts (8.1 miles)

Restaurants

• Flippy's Fast Food (3 miles)
• McDonald's (3 miles)
• Fred's Parkview (3.1 miles)
• Adrians Frozen Custard (3.2 miles)
• Culver's (4 miles)
• Wendy's (5.1 miles)
• Taco Bell (5.1 miles)

Cafes

• The Coffee House at Chestnut & Pine (3 miles)
• Starbucks (3.9 miles)
• Starbucks (7.1 miles)
• Starbucks (8 miles)
• Avant Bicycle & Cafe (8.1 miles)
• Cafe 36 (9.9 miles)

Parks

• Bushnell Park (3.1 miles)
• Fischer County Park (4 miles)
• Flat Iron Park (8.1 miles)
• Silver Lake Park (9.8 miles)
• Gander Mountain Forest Preserve (10.9 miles)

Transportation

• Burlington Municipal Airport (BUU) (3.8 miles)

Theaters

• Emagine Geneva Lakes (6.6 miles)