Information last verified:
3024 South Bartells Drive, Beloit, WI 53511
For more information about senior living options: (844) 490-3973
The facility is great and the staff are professional, creating a wonderful overall experience. The staff are very loving. There are no complaints. The facility has great staff who are excellent. The staff are kind and caring, and residents are well taken care of. The staff and director are doing amazing things. The staff always arrive with smiles and bring positive energy. The workers are amazing and create a welcoming atmosphere. The place is beautiful with amazing staff and excellent food. The staff make residents feel cared for and create a sense of family for loved ones.
The reviewer would not recommend this facility to anyone for any reason, citing ongoing issues with staff and safety. There was little supervision and no accountability, with multiple lies reported by the reviewer. A camera in the room existed, yet staff still claimed the reviewer was wrong. Clothes, towels, shoes, and bedding disappeared after the closet door was locked. Dozens of unobserved falls occurred, with no one knowing what happened or taking responsibility. The nurse was described as arrogantly condescending to residents and family members, offering excuses rather than solutions. The nurse drove a resident in a company vehicle with a suspended license and had a speeding ticket, raising questions about the facility’s judgment. There was a revolving door of cooks and ongoing complaints about the food.Willowick Moments in Beloit is best suited for families seeking a warm, community-driven memory-care or assisted-living option where daily life feels personal, well-supervised, and staffed by genuinely caring professionals. This community stands out for residents who respond to an upbeat, resident-focused atmosphere: a beautiful setting, clean surroundings, and an ongoing rhythm of activities that keep people engaged. The strongest case is made for families who want visible, consistent staff interaction, a director who leads with presence, and a day-to-day environment that feels like a well-run home rather than a clinical facility. It's especially appealing to those who value a strong sense of belonging, the kind that turns staff into a second family for residents and families alike. Those who need meticulous oversight on every safety detail, or who require a nearly flawless record across every shift and department, may want to explore alternatives.
The most convincing positives center on people and atmosphere. Reviews repeatedly praise the staff as professional, loving, and relentlessly attentive, with many residents described as happy and well cared for. The facility itself earns compliments for beauty, cleanliness, and spacious rooms, contributing to a welcoming first impression. Families frequently note the presence and effectiveness of leadership, with particular emphasis on the director’s role in shaping a respectful, responsive culture. Food and activities receive frequent endorsements, with residents enjoying varied menus and meaningful engagement that gives life to each day. The consensus is clear: Willowick Moments delivers a high-touch experience where caregivers greet residents with energy, smiles, and a sense of genuine connection. In practice, these qualities translate into peace of mind for families who want daily reassurance that their loved one is valued.
Beyond the warmth, there is also tangible evidence of quality programming and social opportunity. The community makes intentional effort to preserve dignity and autonomy through activities and routines that feel purpose-driven rather than transactional. Families report that residents have access to a range of stimulation, from social gatherings to structured programs, while still benefiting from the comfortable, home-like setting. The combination of attentive staff and a well-maintained facility means transitions into daily life are smooth, with residents appearing cheerful and engaged on most days. This alignment between environment, staff energy, and resident happiness creates a powerful offset to many common pressures families confront when selecting care. The overall experience for many is that Willowick Moments is a place where a resident’s days are not merely safe, but meaningful.
Yet the narrative is not uniformly unblemished. A notable minority of reviews raises serious concerns about supervision, accountability, and communication. Specific allegations point to inconsistent oversight, with claims that certain issues went unaddressed or were handled poorly, and even instances of misrepresentation or lack of transparency about room conditions and care plans. Several complaints touch on food inconsistency, frequent staff turnover in dietary roles, and a history of falls that were not clearly witnessed or recorded, prompting questions about incident follow-up and root-cause analysis. One review cites a nurse who was perceived as arrogant and dismissive, with broader concerns about how family and resident voices are heard. There are more troubling notes about a driver operating a company vehicle with a suspended license, and general concerns about accountability within the care team. Taken together, these signals suggest that not all experiences can be assumed to be positive, and they merit careful scrutiny.
The practical takeaway is that the strong positives do not fully erase the red flags, but they do shape how to approach a decision. For families who prize a caregiving culture that feels heartfelt and responsive, Willowick Moments can deliver a high-quality daily life for residents who do not demand perfection in governance. However, if the priority is airtight safety, consistent accountability, and unambiguous, transparent communication across all shifts, these concerns cannot be ignored. Prospective residents should request concrete information on safety protocols, incident reporting, and how staff are supervised and trained. Ask to see incident logs, review the process for addressing complaints, and verify supervision levels during evenings and weekends. Meeting the director and several frontline staff offers critical insight into whether the promised culture translates into reliable practice on the floor. In short, due diligence should focus on governance, safety, and communication as much as on warmth and programming.
In the end, Willowick Moments represents a strong option for Beloit families who value a cheerful, personable environment, excellent cuisine, and enthusiastic staff engagement, provided due diligence confirms that safety and accountability match expectations. The community can deliver a genuinely positive living experience where residents feel seen and cared for, and families experience reassurance from a team that clearly works hard to create a second family for their loved one. For those who can tolerate a few governance questions in exchange for daily cheer, meaningful activity, and a beautiful setting, Willowick Moments is likely to be a very good fit. For others who cannot count on consistent oversight or who require near-perfect performance across every facet of care, exploring alternatives remains prudent. The choice hinges on balancing the value of a warm, engaged environment against the necessity of ironclad safety and transparent accountability.
24 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Willowick Moments is an assisted living community located in Beloit, WI. Our community offers a range of amenities to ensure our residents' comfort and convenience. Each apartment is fully furnished and equipped with cable or satellite TV, Wi-Fi/high-speed internet, and a kitchenette. Housekeeping services are provided to maintain cleanliness and order.
Residents can enjoy the outdoors in our beautiful garden or outdoor space. Move-in coordination assistance is available to make the transition to our community seamless. For communication needs, we provide telephone services.
Our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We work closely with health care providers to coordinate care for each resident's specific needs. We offer diabetes diet management and prepare delicious meals that cater to special dietary restrictions.
Managing medication is essential for our residents' well-being, so our team ensures proper medication management. Mental wellness programs are available to support emotional well-being.
Transportation arrangements are made for medical appointments, ensuring residents can easily access necessary healthcare services. Additionally, transportation to doctors’ appointments is provided.
Our dining experience focuses on meeting special dietary restrictions while offering nutritious and delicious meals. Resident-run activities and scheduled daily activities add vibrancy to our community life where everyone can participate according to their interests.
The surrounding neighborhood offers convenient amenities including two cafes, four parks, seven pharmacies, twelve physicians' offices, thirteen restaurants nearby. Moreover, transportation options are accessible within the vicinity along with five hospitals in close proximity to meet any emergency needs.
At Willowick Moments in Beloit, WI, we strive to create a warm and engaging environment where residents receive personalized care while enjoying a comfortable lifestyle.
Willowick Moments is located at 3024 South Bartells Drive, Beloit, WI 53511 in Rock County, Wisconsin
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