Highview In The Woodlands

Pros

• The small community at Highview in the Woodlands fosters an intimate atmosphere, allowing nurses to build meaningful relationships with residents.
• The facility is clean, well-kept, and offers a variety of engaging activities for residents, catering to their interests and needs.
• Staff members are described as kind, caring, and knowledgeable about the residents they care for.
• The assisted living apartments provide comfortable accommodations with essential safety features, making it a pleasant living environment for residents.
• There is a good balance of structured routines in place, which helps create a well-run facility that efficiently meets the needs of its residents.
• With multiple dining options available, residents can enjoy their meals in a way that suits their preferences.

Cons

• Calls to upper management at Highview in the Woodlands are not returned, leading to frustration for families.
• The cost of care at the facility is high, making it financially burdensome for some residents and their families.
• The common areas can become overcrowded, making it difficult for residents to find seating.
• Some staff members appear unhelpful and dismissive towards residents, creating a perception of a lack of genuine care.
• There have been reports of nurses bickering among themselves and expressing negative attitudes towards residents.
• One former visitor observed that the staff seemed more focused on their job than on providing compassionate care to the residents.

Review

Highview in the Woodlands has garnered a mix of reviews from families who have entrusted their loved ones to this assisted living and memory care community. Many residents and their families have expressed high satisfaction with the care provided, highlighting the intimate and personalized atmosphere fostered by a smaller community size. This environment allows nurses and staff more time to build relationships with residents, which is particularly beneficial for those with Alzheimer’s or other cognitive challenges. Families appreciate the dedicated approach to memory care, as well as the variety of engaging activities designed specifically for residents. Activities such as book club meetings, theater outings, and local tours are thoughtfully planned to cater to residents' interests.

A noteworthy feature of Highview is its clean and well-maintained facility, which has impressed many visitors. The building and grounds are described as aesthetically pleasing and welcoming, contributing positively to the overall experience of both residents and family members. Reviews mention that prospective clients can expect a thorough introduction to the facility, where they are encouraged by staff members who engage them with plenty of questions about their needs. The attention given during initial interactions seems indicative of ongoing quality care.

Residents enjoy comfortable accommodations within their apartments equipped with essential amenities like a full kitchen and bathroom for independent living. One particular review mentioned a one-bedroom unit that offered ample space alongside safety modifications such as grab bars in bathrooms—essential considerations for elderly individuals requiring some level of assistance. The layout was appreciated for supporting both independence and comfort. Public spaces were also noted for being well-furnished, creating an inviting communal environment where residents can socialize.

Dining options at Highview further add to residents’ experiences; multiple dining areas allow them to choose between self-service buffets or more traditional sit-down meals catered by attentive staff members. This choice not only accommodates different preferences but also enhances socialization among residents during mealtimes. With regular meal schedules in place—breakfast served at 8:00 AM followed by lunch at 11:30 AM—the structured routine provides caregivers peace of mind knowing that nutritional needs are met consistently.

However, not all feedback has been positive; there have been concerns regarding management communication and cost-effectiveness over time. Some family members reported issues with upper management returning calls promptly when inquiries arose about care or billing matters. Additionally, while there was an abundance of nursing staff available for hands-on care—critical for those needing increased attention—the rising costs associated with this staffing led some families to reconsider their options after prolonged stays.

In stark contrast to these favorable reviews stand observations from those who witnessed disconcerting behavior among staff during visits made unrelatedly—such as delivering food deliveries—which painted a troubling picture beneath the otherwise appealing exterior of Highview. Some reported instances where nurses exhibited unprofessional attitudes towards residents; complaints included bickering among staff members or derogatory comments towards patients displaying natural symptoms related to aging or illness like drooling. Such accounts raised serious concerns about whether every resident would receive compassionate care consistently throughout their stay.

Ultimately, while many families express deep appreciation for Highview’s approach to individualized eldercare within a supportive community framework—and several aspects including cleanliness, variety of activities, detailed accommodations—allude toward positive experiences relating directly back into how life unfolds within its walls; lingering doubts about certain behaviors displayed by personnel lead others concerned about caregiving quality undergirded statements urging caution before placing loved ones here completely agreeably without discernment according solely based upon surface impressions alone.

Restaurants

• China Palace (0.7 miles)
• Dairyhaus (0.9 miles)
• Taco Bell (2.3 miles)
• McDonald's (2.3 miles)
• Beef-A-Roo (2.6 miles)
• Jessica's Restaurant (2.7 miles)
• McDonald's (2.7 miles)

Physicians

• Rockford Orthopedic Associates (0.8 miles)
• University of Illinois Primary Care Clinic at Rockton (2.1 miles)
• Convenient Care (2.4 miles)
• Rockford Health Physicians (2.5 miles)
• Beloit Memorial Hospital (2.7 miles)
• Beloit Clinic (3.1 miles)
• Beloit Occopational Health (5.3 miles)

Parks

• Kelly Meyers Park (1.5 miles)
• Riverside Park (5.2 miles)
• Leeson Park (6 miles)
• Townview Park (6 miles)
• Rock Cut State Park (8.3 miles)

Pharmacies

• CVS Pharmacy (2.3 miles)
• Schnucks (2.4 miles)
• Paperchine (2.5 miles)
• Walgreens (2.6 miles)
• Aurora Pharmacy (4.4 miles)
• Walgreens (4.5 miles)
• CVS Pharmacy (5.1 miles)

Cafes

• Marys Market - Roscoe (2.4 miles)
• Flying Pig (4.4 miles)
• Panera Bread (5.5 miles)
• The Baking Grounds North (6.2 miles)
• Starbucks (7.2 miles)
• Starbucks (8.6 miles)

Theaters

• AMC Showplace Machesney Park 14 (5.8 miles)

Hospitals

• Beloit Memorial Hospital (6.7 miles)
• Surgery Center (8 miles)
• Beloit Health System (8 miles)
• Beloit Health System Beloit Memorial Hospital (8 miles)
• Beloit Memorial Hospital (8.2 miles)

Places of Worship

• Harlem Road Church Of Christ (7.1 miles)
• North Park Church of Christ (7.3 miles)