408 North Lawe Street, Appleton, WI 54911
For more information about senior living options: (844) 490-3973
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Heartwood has a kind, compassionate staff that treats residents like family. The living environment is comfortable and homey. The management team goes above and beyond for families. Heartwood's memory care expertise is a tremendous help to families. The facility is smaller, enabling more personal care and attention. Meals are safe, nutritious, and enjoyable, with careful attention to allergies. The home is clean, beautifully maintained, and warm. The owners and caregivers are dedicated and genuinely caring; long-term staff speak to the stability of care. Residents feel safe, respected, and well cared for. A hospice nurse recommends Heartwood as a place where staff truly care for residents.
Initially mom's move was not a good situation. It was the hardest thing we have had to do. There were some bad days. Mom was sad and confused, and it took a good month. The dementia symptoms made it more difficult to reason with her. And unfortunately she is now on hospice. Choosing American Grand proved to be a very big mistake.Moving our mother to Heartwood was one of the best decisions we've made for her care and well-being. Across multiple reviews, families repeatedly describe Heartwood as a place where residents are treated like family by a kind and compassionate staff. The environment feels safe, comfortable, and homey, giving families real peace of mind that their loved ones are not only protected but genuinely cared for. The leadership team is also highlighted for going above and beyond in responding to the challenges that come with aging and dementia, with families noting a depth of supportive expertise that makes a real difference in navigating memory-care needs.
Several others recall the experience as simply "amazing," especially given the duration their loved ones stayed. One mother spent about a year and a half in the community while dealing with severe dementia, and the staff and owners were described as helpful in every possible way. The dedication of long-term employees is seen as a strong indicator of stability and reliability, and the cozy, homey atmosphere of Heartwood is repeatedly cited as a major benefit. Given the quiet, smaller scale of the home, families felt they found a place that offered personal, attentive care rather than the impersonal feel of larger facilities, which a number of reviews contrasted with the bigger centers in the valley.
The positive experiences are anchored by specific staff members who became trusted guides for families. In particular, Jason, the owner, is frequently named for his patience, compassion, and practical guidance during a difficult transition. Families describe his knowledge as invaluable, helping them through one of life's hardest moments with steadiness and understanding. The accompanying manager, Brianna, and the rest of the staff are praised for maintaining the same level of kindness and dedication, consistently treating residents with genuine respect and affection. This continuity of care and approach helps residents feel safe, and it provides families with the comforting certainty that their loved one is respected and valued every day.
Attention to detail emerges as another standout theme. For instance, one reviewer highlighted how Heartwood takes food allergies seriously, ensuring meals are safe, nutritious, and enjoyable. Reviewers repeatedly mention a clean, well-maintained facility with a warm, inviting ambiance - an environment that feels more like a personal home than a traditional senior living facility. The layout is described as easy to navigate, small enough to stay intimate yet sufficiently equipped to support comfortable daily activity, including opportunities for residents to walk and stay active within a well-designed space. The combination of cleanliness, reliability, and a cared-for atmosphere reinforces the sense of security families describe when choosing Heartwood.
Stories of transition and daily life illustrate how deeply Heartwood engages with residents and their families. Often the move is difficult - an initial sadness or confusion as a loved one settles in - but the staff's warmth and proactive support help the person and family find a new rhythm. Families observe residents joining in conversations and activities, celebrating events, and gradually building connections with other residents and caregivers. One caregiver describes how staff would sit with both her and her mom, helping to keep the person engaged and comfortable, even letting her help with simple tasks that made her feel useful. The sense of community is palpable, with residents spending time in hallways or dining areas enjoying interactions and shared laughter.
End-of-life care and hospice experiences are described with particular gratitude. In one heartfelt account, the family recalls how many staff members came to offer comforting words on the days surrounding their mother's passing, even when it was their day off. The staff's compassion, generosity, and presence during those moments provided a profound sense of support and solace to the family. The family-owned nature of the business shines through in these stories, with caregivers and owners clearly dedicated to treating each resident - and each family - as part of their own.
The culture at Heartwood is repeatedly summarized in phrases that convey deep confidence and unwavering commitment. A review center-stage quotes the belief that "Your Family Is Our Family," underscoring the idea that the owners and caregivers treat each family as an extension of their own. The sense that the owners are personally invested - meeting families, listening to concerns, and actively participating in care decisions - helps distinguish Heartwood from other facilities. One reviewer even emphasizes the tangible difference of having direct access to the owner, contrasting it with experiences at other homes where the owner was less present.
Finally, several accounts highlight the practical outcomes that matter most to families. People describe improvements in their loved ones' mood, appetite, and engagement after moving to Heartwood. In one particularly touching account, a family recalls how their mom, initially resistant to leaving home, soon reconnected with the social environment, walked more, ate better, and began participating in activities with enthusiasm. The testimonies also include comparisons to other facilities where experiences did not meet the same standard of care, reinforcing the perception that Heartwood offers not only a homey, supportive setting but also a reliable level of professional expertise in memory care and overall elder care.
Taken together, these messages portray Heartwood Homes as a small, family-owned, memory-care-friendly community in the heart of Appleton that prioritizes kindness, respect, and individualized attention. Families repeatedly emphasize the staff's warmth, the leadership's accessibility, and the overall atmosphere as the essential elements that restore peace of mind during some of life's most challenging times. For anyone seeking a place that feels like a true second home for a loved one with dementia or age-related care needs, Heartwood stands out as a compassionate, thorough, and dependable option worthy of a visit.
5 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Outagamie County Regional (6 miles away) Austin Straubel International (20 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Klister House is an assisted living community located in the charming city of Appleton, WI. Our community offers a range of amenities to ensure that our residents feel comfortable and taken care of. The fully furnished apartments provide a cozy and welcoming space for our residents to call home.
Our dining room serves delicious meals that cater to special dietary restrictions, ensuring that everyone's nutritional needs are met. In addition, our housekeeping services take care of the cleanliness and maintenance of the community, allowing residents to focus on enjoying their time here.
We understand the importance of staying connected, which is why we provide Wi-Fi/high-speed internet and telephone services for our residents. They can easily keep in touch with loved ones or explore the digital world from the comfort of their own apartments.
At Klister House, we offer comprehensive care services to assist with activities of daily living such as bathing, dressing, and transfers. Our staff works closely with health care providers to ensure that all medical needs are met. We also provide medication management and can accommodate special dietary restrictions.
Transportation is made easy with our move-in coordination service as well as transportation arrangements for medical appointments. Residents can feel at ease knowing that they have access to nearby pharmacies, physicians, hospitals, and places of worship.
We believe in providing a vibrant and enriching lifestyle for our residents. Scheduled daily activities are organized to keep them engaged and entertained. Additionally, there are three cafes, four parks, 33 restaurants nearby for those who want to explore the local area or enjoy leisurely outings.
Come experience the warm and caring environment at Klister House in Appleton!
Klister House is located at 408 North Lawe Street, Appleton, WI 54911 in Outagamie County, Wisconsin
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